Trinax is a creative technology agency dedicated to producing the highest quality omni-channel experiences across marketing, gaming, and technology. Our award-winning projects combine innovative, interactive technologies with creativity. As we expand, we're looking for a disciplined and motivated Quality Assurance (QA) Lead to join our team!

As a QA Lead, you will play a crucial role in leading the QA process, ensuring that every project we deliver meets the highest standards. You will collaborate closely with software and project teams, providing insightful feedback and adopting new tools and technologies to enhance our work quality.

Key Responsibilities:

• Lead and manage the QA process, providing guidance and mentorship to the QA team.
• Review and analyze system specifications to develop comprehensive test strategies and plans.
• Execute test cases (both manual and automated) and analyze results to ensure the highest quality product delivery.
• Collaborate closely with the software team to develop effective testing strategies, ensuring a smooth process throughout the software development lifecycle.
• Document and log testing phases and defects, reporting bugs and errors to the development team.
• Provide clear, tactful, and insightful feedback to the software team, maintaining strong working relationships.
• Advise teams on potential software improvements, contributing to better design and development.
• Present findings and recommendations clearly to stakeholders, demonstrating how to enhance software performance.
• Work under pressure to meet tight deadlines, ensuring timely, high-quality deliverables.
• Stay current with new technologies and testing tools to continuously improve QA processes.

Key Qualifications:

• Minimum of 2 years of relevant QA experience.
• Diploma or higher education qualification in a relevant field.
• Specialized accreditations in QA or Software Testing preferred.
• Strong understanding of the software development process and ability to quickly grasp business and customer expectations.
• Analytical mindset with excellent problem-solving skills and attention to detail.
• Strong communication and consultancy skills to effectively relay issues and insights to the software team.
• Solid presentation skills to demonstrate how the software can be improved.
• Ability to thrive in a fast-paced environment, managing tight deadlines and pressure.

Why Join Trinax? At Trinax, you will have the opportunity to work on exciting, innovative projects across various disciplines, collaborate with passionate professionals, and enhance your skills with the latest technologies and tools. If you're motivated by creativity and quality, we want you on our team!

Apply today and help us deliver exceptional, quality-driven experiences to our clients.

Are you passionate about sales and eager to make an impact? We're looking for a dynamic Sales Lead to join our thriving team at Euphoria!

Responsibilities:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

RESPONSIBILITIES:

• Understand RESTful web API development using Java and its associated technologies
• Conduct DPIAs to identify and mitigate risk and personal data during the development of ICT systems as
• Manage the full software development lifecycle (SDLC), including planning, coding, debugging, and maintenance, to deliver efficient and reliable software solutions on schedule and in accordance with PDPC guidelines for Data Protection by Design.
• Understand business needs and technical requirements needed to achieve objectives
• Motivate a team and drive innovation with all new APIs
• Be able to develop applications written in Java/JavaScript/C#/CSS/HTML/HTML5 programs, and front-end web applications
• Familiar with MySQL/Mongo/Redis/Git/Gitflow,etc
• Improve testing frameworks and test infrastructure
• Communicate effectively within the team and company stakeholders
• Design, develop, test, and deploy high-quality software solutions using Python/Java language and tools relevant to the project requirements
• Collaborate with product managers, developers and stakeholders to gather and analyse software or business requirements, ensuring the alignment of technical solutions with business goals
• Conduct thorough testing and debugging of software applications to identify and resolve defects, performance issues, and bottlenecks
• Stay up to date with emerging technologies, trends, and software development practices to continuously enhance your technical skills and contribute to the improvement of development processes
• Collaborate with team members to review code, provide constructive feedback, and promote knowledge sharing and collaboration within the development team
• Identify opportunities for process improvement, automation, and optimization to enhance the efficiency and quality of software development and delivery
• Assist in troubleshooting and resolving production issues, ensuring the smooth operation of software application, and addressing customer concerns in a timely manner
• Responsible for software coding implementation, unit testing, writing and maintaining relevant documents during the system development process
• Document software designs, implementation details, and user guides to facilitate knowledge transfer and maintain comprehensive project documentation

REQUIREMENTS:

• Bachelor's degree in Computer Science, Software Engineering, or its equivalent
• Experience in Agile/SCRUM methodology will be an added advantage
• 5-8 years of working experience in Java development experience and with experience managing a team working
• Excellent business understanding, problem analysis, problem-solving skills, strong initiative and self-drive, passionate about cutting-edge technologies and business challenges
• Strong logical thinking ability, analysis skills
• Solid data structure and algorithm foundation, excellent engineering implementation ability; Java development experience, proficient in multithreading programming capabilities and performance tuning experience
• Experience in developing high concurrency and high availability distributed online services, proficient in technical principles and details such as distribution, caching, and message queuing
• Have participated in system analysis, summary design, and detailed design of business software

REQUIRED TECHNOLOGY STACK

Familiar with at least 2-3 technologies in each area:

• Front-end: React JS, Angular, HTML/CSS
• Back-end: Java Spring framework, .NET framework, .NET core
• Middleware: NodeJS, Nginx, Tomcat, WebLogic, IIS
• Database: MS SQL Server, PostgreSQL, MySQL, Azure SQL Database, Azure Database for PostgreSQL, Azure Database for MySQL, Amazon RDS (MS SQL/PostgreSQL/MySQL), Amazon Aurora (PostgreSQL/MySQL)
• OS: Windows Server, Linux Server
• IDE/CLI: Visual Studio 2019, npm, maven, nuget
• CI/CD: Bitbucket/Gitlab, Bamboo/Jenkins, SonarQube (code quality inspection), Robot Framework (test automation)
• Cloud Infrastructure: AWS, Azure
• Infrastructure-as-Code: Terraform, Puppet, Ansible

Job Descriptions

• To deliver age-appropriate lessons to children according to HQ Curriculum Framework
• To create and set up a safe, conducive and engaging environment
• To evaluate and document infants' progress development and address individual infant's developmental needs
• To work closely with Centre Manager on daily operational matters
• To adhere to teaching standards and safety regulations as established by the official source
• To creates and provides a quality learning environment through assisting in designing and implementing developmentally and culturally appropriate curriculum.
• To build trusting and respectful partnerships with parents and families.
• To actively engages in and contributes to the Centre’s initiatives, contributes to a culture of collaboration and collegiality.
• To guide the team in setting up-classroom environment and carrying out children observation

Job Requirements

• Minimum Higher Certificate in Infant Care (HCIC), Certificate in Infant and Toddler Care and Development with Early Years Development Framework (CITC+EYDF) or its equivalent

Locations

• East

AsiaOne is an established leading one-stop digital content destination based in Singapore and serving a regional audience. We believe in constantly adapting and innovating in order to be relevant for our clients and audiences. If you are committed, passionate, and keen to challenge yourself in this dynamic and fast-paced environment, AsiaOne could be the place for you!

At AsiaOne, we are a close-knit family with an open organisational culture. The advertised roles will require the candidate to work closely with the management team, and cross-functionally with the other groups within the Company.

Role Overview

AsiaOne is looking for candidates with at least 5 years of practical newsroom experience, preferably with editing experience to co-lead AsiaOne's News vertical as a News Editor/Assistant Lead. This is a leadership level role and you will be reporting to the News Lead, with oversight from Head, Editorial Operations Group.

As a News Editor/Assistant Lead, your job is to lead and advance the News vertical, producing content ideas while supporting the vertical and overall strategy. You will manage and guide a team of junior writers and will be responsible for curating AsiaOne's content lineup, from our various content partners and our original content, packaging them into relevant, accessible and attractive pieces and will be required to work with diverse types of content writing, including newswriting, feature writing, scripting for videos, copywriting and advertorials.

You will also find and report the juiciest talk of the town, from various corners of society, producing content with AsiaOne's Off Centre, On trend DNA. You must be comfortable combing the darkest corners of the internet and scouring the darkest alleys in Singapore, producing content that dominates our users’ watercooler conversations.

The ideal candidate is someone who keeps up with the latest social-media news and trends, and possesses strong writing and editing skills, excellent verbal and written communication skills, and good interpersonal skills to build a network of contacts.

Eligibility Criteria

• Singapore Citizens
• At least 5 years of practical newsroom experience, preferably with editing experience

Responsibilities

• Plan and produce compelling, unique, bold and quirky content ideas
• Cover general news, interviews and events
• Write reviews, features and commentaries from time to time
• Curate the content slate on the website
• Produce multi-media multi-platform content packages

Requirements

• Strong news sense and able to determine what your audience likes
• Resourceful, creative and able to work independently
• Able to work in a fast-paced digital environment
• Understands analytics
• Social-media savvy and plugged into the latest local and regional news cycle
• Able to work shifts, weekends and public holidays
• Bonus if you have experience in a digital media setup, social media management and video journalism
• Reads and speaks a second or third language
• Degree in Journalism, Communications or a related field

Customer Services Lead (Hospitality)

Our client is a leading global provider of specialized services, with a presence in over 35 countries, operates and offer high-quality support across multiple sectors. Known for its focus on safety, quality, and innovation, the company serves clients worldwide by continually investing in advanced technology and sustainable practices to enhance operational efficiency and customer satisfaction.

Job Description

• Lead Customer Service Strategy: Oversee the Customer Services Department, implementing strategies to achieve internal targets and meet agreed service standards with clients.
• Optimize Resources and Budget: Manage budgets and resources effectively, ensuring cost-efficient operations, adjusting for demand fluctuations, and identifying opportunities for increased revenue.
• Ensure Safety and Compliance: Maintain a safe environment for staff, equipment, and facilities, in line with corporate and regulatory standards.
• Employee Training and Collaboration:Equip team members with essential training, foster innovation, and drive cross-departmental collaboration to enhance service quality and cost-effectiveness.
• Stakeholder Relations and Process Innovation:Represent the company in relevant stakeholder committees, promote the company brand, and implement technology solutions to improve efficiency, service quality, and cost savings.

Requirements

• Degree or Diploma from a recognized institution.
• 15 years of relevant experience, with strong knowledge in customer service operations with at least 5 years in leadership position.
• Prior experience in tourism industry is highly preferred
• Strong understanding of resource and budget management, compliance, and team development within complex setups.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Benefits Summary:

• Up $3700 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• Possess Class 3 & 4 is an added advantage
• MNC with good working environment

Responsibilities:

• Handle on the warranty administration for vehicles
• Provide technical expertise support to the workshop daily issues
• Oversee the workshop operation (Commercial vehicle) and manage a team of technician in the service & repair work
• Coordinate and liaise with the team on the quotation and the productivity
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

About us

Dyson's products operate at the cutting edge of engineering, integrating complex technologies to deliver leading performance and world-class reliability. As we integrate an ever-increasing number of these technologies into our products, the management of the associated complexity becomes key to the success of the project. The Product Technical Lead is a key product leadership position in the Project Leadership Team, partnering the project Design Manager and taking ownership of the overall product technical delivery.

About the role

Technical Partner to the Design Manager

• Operating as the 'Technical Product Owner' of a consumer appliance project, the Technical Lead partners the Design Manager and is accountable for the ultimate delivery of the overall technical maturity of the project.
• They operate as the primary point of contact between engineering and category teams for technical discussions concerning the product level.

Technical Leadership

• They assume ownership of product level functional requirements and non-functional attributes and constraints such as safety, regulatory compliance and reliability.
• They work closely with the project leadership to ensure the technical deliverables at each milestone are appropriately set and the delivery timelines are realistically laid out.
• With their extensive breadth and depth of technical expertise, they lead complex, product level trade-off discussions to enable the correct engineering solutions for the product across multiple functional teams. These will often require nuanced understanding of complex subjects to enable teams to converge in the presence of conflicting information.

Technical Governance

• They collaborate directly with peers within the project cross team at all levels. They ensure a process/system is followed for the structured delivery of technical work packages.
• They are accountable for the appropriate and complete ownership of systems, sub-systems and no ambiguities at interfaces amongst engineering teams.
• They directly report technical readiness of the project to RDD Directors against milestone deliverables prescribed in the company’s Product Creation Framework.
• They chair and lead project Technical Reviews after each design iteration spanning all engineering functions.

Technical Status/Progress Reporting

• They periodically review and report technical readiness of the project from the perspective of correctness and completeness of requirements/specifications and closure of technical risk and issues.

About you

• A first degree in mechanical/mechatronics/electrical/electronics engineering depending on the product/category of products in the portfolio
• A minimum of 5 years of experience in a product development environment ideally from early-stage development through till the start of mass production.
• A combination of deep subject matter expertise within their fundamental engineering disciplines along with a demonstrable, broader appreciation and knowledge of other disciplines allowing them to collaborate and lead cross-functional work-packages essential for the successful delivery of projects. A peer-respected engineer with a reputation for delivering and for resolving complex technical challenges.
• A sound knowledge and experience of best practices in technical specifications, risk and issue management.
• Demonstrable experience of working on engineering problems involving cross-functional interactions and deliverables
• Demonstrable experience of undertaking engineering trade-off analysis and leading related reviews/discussions with the cross-functional stakeholders.
• An appreciation of systems thinking, systems engineering and project management tools and practices is desirable but not essential.
• Leadership skills - a demonstrable ability to lead cross-functional project teams in the resolution of product level risks and issues.
• A demonstrable ability to manage stakeholders accountable for product quality, reliability, safety, performance claims and compliance & approvals.
• An ability to persuade and influence at all levels in pursuit of technical excellence and timely project delivery.
• Experience using Siemens Teamcenter is desirable.
• Excellent communication and reporting skills. An ability to report and communicate appropriate information at all levels from engineers to C-level executives.

Senior Network Operation Lead (BAU Operation)

Our Esteemed and Reputable Client is looking for a Senior Network Operation Lead (BAU Operation)

Roles and Responsibilities:

1. As a Senior Network Operation Lead, it is required of you to manage and mentor the team of network engineers to provide daily Operational Network technical support and maintenance.
2. Responsible for network related projects from initiation to implementation as well as getting project sign-off from client’s stakeholders for project closure and managing of client 's stakeholders expectation.
3. Ensure full compliance with all SLAs, IT policies and audit requirements and provide support to all audit activities.
4. Responsible for managing Client’s Network environment End to end.
5. Acts as the escalation point and lead on any network related major incident triage call together with internal stakeholders, customers, and external vendors/service providers.
6. Participate in planning, design, preparation, and network implementation for supporting customer’s major events.

Requirements

• Having solid experience in handling Network BAU Service Delivery
• Demonstrated experience in Network Maintenance / Network Design, Architecture & Security.
• Experience in handling Network Configuration, Capacity, patch management, incident & problem management, technology refresh, etc.
• Minimum 13 years of experience in managing the Network BAU operations.
• Involved in handling following Cisco Routing & Switching/ Cisco SD-WAN / Cisco ISE /Firewall – Palo Alto /Cisco Wireless/ Zscaler
• Possess System Integrator/ Consulting domain experience.
• Strong in Client/ Stakeholder Management.
• Degree/Degree in IT / Computer Science / related discipline.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

At Aleph, we design total experiences by asking the right questions. Here, you’d find a curious breed of Creative Engineers spread across the globe, specialising in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

Key Responsibilities

Research and Strategy

• Utilize frameworks and tools to discover and ideate strategic models to address complex challenges.
• Demonstrate expertise in UX tools such as customer journeys, persona archetypes, service blueprints, and testing methodologies.

Design Fundamentals and Tools

• Apply design functions to produce unique design elements (e.g. Typography, Colours, Iconography, Retouching).
• Incorporate innovative technologies in strategy development, while demonstrating familiarity with industry tools such as Figma, Adobe Suite, and Midjourney.

Presentation and Storytelling

• Present and communicate complex strategic concepts to varied audiences, facilitating stakeholder alignment and buy-in.
• Inspire, present, and communicate ideas through compelling storytelling and writing to underscore design decisions.

Task Prioritisation and Planning

• Lead and manage intricate strategic projects, driving them from inception to successful conclusion.
• Use advanced project planning and management tools to ensure efficient execution and delivery of strategic initiatives.

Creative Direction and Execution

• Apply design functions to produce unique design elements (e.g., Typography, Colours, Iconography, Retouching).
• Collaborate with project managers/scrum coaches to devise a design plan and deliverables, demonstrating understanding of SCRUM.

Resilience and Growth

• Understand the influence of solid strategy on user experience, particularly in tech and AI contexts.
• Embrace constructive feedback, exhibiting resilience and a consistent desire to evolve your strategic acumen.

Prerequisites

Learning and Development

• Collaborate with both management and working teams to enhance our reputation, business, and people through Project Leadership, Design Leadership, and Business Growth.
• Work with the Growth Team and fellow leads on business development efforts, crafting approaches, writing proposals, and presenting to prospective clients.

Passion and Interest

• Work closely with business teams to identify opportunities in the market and ongoing projects.
• Reframe insights and briefs into actionable outcomes to create unique propositions, solutions, and strategy.

Communication and Time Management

• Drive the Creative Engineering culture, safeguarding quality of projects and deliveries from a creative standpoint.
• Mentor and ensure the welfare of the team, continuously evaluating productivity and identifying initiatives within the company.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Join Our Team as our Lead Kids Fitness Coach at our Tanglin Mall academy!
First Konnection, an authorized Education Recruitment Specialist, is partnering with a leading sports education centre to find passionate educators eager to work in kids' fitness.

If you have experience in parkour and fitness coaching for children, we want to hear from you!

About the Role
As our Lead Kids Fitness Coach, you will design and lead dynamic fitness classes aimed at children aged 4 to 12.

This role requires a passion for child development, physical fitness, and coaching in a fun and supportive environment.

You'll use custom-built obstacle courses and engaging fitness challenges to help kids build confidence and motor skills.

Work Hours

• Weekdays: 9:30 AM to 6:30 PM (with a 1-hour lunch break)
• Weekends: 9 AM to 6:30 PM
• Half-day work: 3:30 PM to 6:30 PM (for half-day shifts)
• 5½-day work week

Work Location: Tanglin Mall, Singapore

Key Skills & Requirements

• Parkour or fitness coaching for children.
• Experience leading kids' fitness classes.
• Strong communication and leadership skills.
• Ability to engage with children of different skill levels.
• First-aid certification is preferred.

Submit your application here or directly on MyCareersFuture.

Let’s shape the future together!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Your Mission:

The Global CRO Business, APAC Lead will manage the Global CROs in the sale and delivery of Medidata products and services, to provide maximized leverage Medidata’s position in the marketplace. She/he will coordinate and direct cross functional resources to ensure the highest possible level of service to our partners and our mutual customers.

• Develop and manage new and existing global CRO Partnerships to maximize value of Medidata for partners and sponsors
• Develop broad platform adoption across the Medidata portfolio within the global CROs in APAC
• Implementation and management including go-to-market strategy and analysis
• Identify areas of potential collaboration and partnership and align appropriate resources
• Execution of annually updated and jointly developed Partner/Medidata business plan
• Coordinates Medidata and CROs’ resources for Operations, Sales and Professional Services ensure success of all Partner activities
• Work closely with Medidata CRO Partnerships, Sales and Pre-Sales executives around the world to effectively provide global solutions that drive Medidata’s business activities
• Facilitate compliance with the requirements and leverage the benefits of the Medidata Partner Program

Your Competencies:

• Demonstrable success in complex enterprise software sales
• Knowledge of and experience in software applications sales/consulting and the provision of required services
• Domain experience/expertise in Clinical Trials/Pharmaceutical Development environment
• Successful hands-on experience working with CROs or within a partner or alliance program
• Demonstrated ability to work with and manage relationships with, peers, customers and partners at an executive management-level
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems
• Excellent verbal and written communication skill
• Self-motivated, demonstrating an ability to assume responsibility and work autonomously in a professional manner

Your Education & Experience:

• Bachelors Degree in the Life Sciences, Engineering or Computer Science preferred, Masters Degree or higher a plus

• Driving innovation and shaping the future with cutting-edge projects
• Personal growth and collaboration.

About Our Client

Client is a global technology firm known for its innovative approach to content creation and distribution. It operates a range of platforms that combine artificial intelligence and machine learning to deliver personalized experiences to users. The company's products span entertainment, social networking, and e-commerce, with a strong focus on fostering creativity and community engagement. It has a diverse and rapidly growing global presence, continuously pushing the boundaries of digital media and technology.

Job Description

• Communicate technical and non-technical concepts effectively to the business side.
• Coordinate security assessments with product teams.
• Conduct cyber risk assessments and technical security reviews to identify IT risks for new products and features, and recommend controls.
• Collaborate with security and business teams to design defense-in-depth controls and improve security posture.
• Fulfill business security requirements like red teaming, fraud detection, and penetration tests, while enhancing security maturity.
• Monitor and manage risk mitigations, exceptions, and ensure adequate monitoring is in place.
• Track emerging cyber threats, vulnerabilities, and exploits affecting infrastructure and products.

The Successful Applicant

A successful candidate will have a strong technical background in cybersecurity, with the ability to communicate effectively between technical teams and business stakeholders. They should be skilled in risk assessments, vulnerability management, and implementing security controls. Proactive, collaborative, and able to manage security requirements like red teaming and penetration testing, they will stay ahead of emerging threats and continuously improve security posture across the organization.

What's on Offer

A chance to work on impactful security initiatives in an innovative environment, collaborate with cross-functional teams, and grow your career. You'll receive a competitive package, opportunities for professional development, and the chance to work with cutting-edge technologies.

Contact

Miao Xia Neo (Lic No: R21103441/ EA no: 18C9065)

Quote job ref

JN-112024-6583081

Phone number

+65 6416 9828

Michael Page International Pte Ltd | Registration No. 199804751N

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale.

You will become a member of the Cyber Security Governance, Risk and Compliance (GRC) team. As part of your mission, you will also collaborate closely with the Cyber Defense, Cyber Architecture, and wider Business and TECH teams including Proximity TECH teams in India, China and APAC region.

This role will involve driving security and privacy risk evaluations, coordinating response actions for suspected data breaches, and supporting the implementation and maintenance of a Cyber Security framework across key security domains:

• Define, help implement, and govern Cyber Security policies, standards and guidelines.
• Drive security and privacy risk evaluations and coordinate response actions in the event of any suspected cyber incident.
• Establish, monitor, evaluate, report on Cyber Security risks to relevant TECH and Business executive committees.
• Lead the Information Security GRC team responsible for all aspects of Cyber Security within your geographical, domain-specific and TECH portfolio scope.
• Drive risk reduction activities for your scope.
• Support in the implementation and maintenance of cyber security framework.
• Drive security within your geographical, domain-specific and TECH portfolio scope.
• Contribute to Cyber Strategy and Roadmap development.
• Drive internal and external security compliance initiatives associated with relevant regional regulations.

Job Requirements:

• Bachelor's degree in Information Technology, Cybersecurity, or a related field. A Master's degree or relevant certifications (e.g., CISSP, CISM, CRISC) is a plus.
• Minimum of 8-10 years of experience in cybersecurity, risk management, and compliance, preferably in a multinational organization.
• Expertise in identifying, assessing, and mitigating cybersecurity risks, including third-party risks.
• In-depth knowledge of regional regulations and standards related to cybersecurity and data privacy, and local data protection laws in APAC, India, and China.
• Strong understanding of cybersecurity technologies, frameworks (NIST, ISO27001, SOC2, MITRE attack framework, etc.) , and methodologies, including penetration testing and security audits.
• Proficiency in coordinating and managing response actions during suspected data breaches or security incidents.
• Ability to contribute to the development of the organization's cyber strategy and roadmap.
• Capability to advise senior management on GRC matters and recommend actionable courses of action.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Job Scope:

• Create and develop mechanical designs for products or systems using CAD software
• Oversee and manage engineering projects from conception to completion
• Prepare detailed technical specifications, reports, and documentation
• Collaborate on the creation of prototypes and conduct testing for design evaluation
• Work closely with other engineering disciplines and manufacturing teams
• Identify design issues and develop innovative solutions
• Ensure designs comply with industry standards and regulations
• Provide guidance and mentorship to junior engineers and interns
• Engage with clients to understand needs and provide technical support

Requirements:

• Bachelor’s or master’s degree in mechanical engineering or a related field
• Minimum 4 years of relevant experience in semiconductor or automation equipment design; more experience considered for senior roles
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Strong understanding of mechanical engineering principles and techniques
• Experience with mechanical design using SolidWorks preferred; familiarity with Autodesk/AutoCAD is a plus
• Solid knowledge of material properties required for senior positions
• Good communication, time management, problem-solving, and decision-making skills needed for senior roles
• Willingness to travel for overseas projects if necessary

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary Range: SGD 126K - 151.5K + RSUs

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking, and they can spend every day using our Wise debit card. 

The Spend OPS team is part of Spend squad whose mission is: reliable, convenient & eventually free to spend anywhere in the world;  

By now, we have a well organised operational team, who work very closely with our dedicated engineering and product teams, across offices in three continents. We partner with the card schemes and other relevant product, engineering and operational teams in Wise, to get things done. 

As a Card Compliance & Monitoring Senior Team Lead, you will focus on overseeing compliance with regulatory and industry standards for card payment transactions, ensuring health and performance of transaction processes, and leading initiatives to improve transactional efficiency and regulatory alignment. 

 Here’s how you’ll be contributing:

• Oversee the health of card transactions to ensure seamless customer experience and minimal disruptions.

• Monitor transaction processing metrics such as decline rates, authorization speeds, and transaction volumes.

• Understand compliance requirements with all card network (e.g., Visa, Mastercard,) regulations and scheme requirements.

• Engage with card networks, staying ahead of upcoming changes and requirements, be able to stand the grounds from the issuance perspective;

• Collaborate with the card risk and fraud teams to set up systems that detect and mitigate abuse activity within card transactions.

• Implement controls that protect the company from reputational and financial risks associated with non-compliance.

• Develop and maintain key performance indicators (KPIs) for transaction health and scheme compliance.

• Report on transactional health and compliance metrics to executive leadership, identifying areas for improvement.

• Implement action plans for any identified gaps or risks in transaction health or compliance adherence.

• Lead efforts to improve transaction quality and compliance processes, such as optimization of authorization rates and decline mitigation.

• Work closely with product and engineering teams to implement new systems or modify existing ones to meet compliance needs.

• Develop and implement a strategy for continuous improvement in transactional health and scheme compliance, aligning with broader business goals.

• Manage and develop a team responsible for monitoring and reporting on transactional health and compliance.

Are you an experienced and motivated leader looking to make an impact in a dynamic contact centre environment? We are seeking a Contact Centre Team Lead to join our team and play a pivotal role in driving operational excellence and team success.

Key Responsibilities:

• Assist the Operations Manager in overseeing the day-to-day operations of the contact centre.
• Provide coaching and training to team members to ensure consistent performance and development.
• Conduct regular transaction monitoring and call reviews to uphold quality standards and compliance with procedures.
• Develop and implement training plans to address skill gaps and enhance team capabilities.
• Ensure fair and consistent performance management, including addressing performance lapses with appropriate measures.
• Collaborate across departments to optimize business processes and improve efficiency.
• Achieve operational targets within budget and service level agreements.
• Prepare and deliver daily, weekly, and monthly client reports, including monthly business reviews.
• Perform other ad hoc duties as assigned.

Job Requirements:

• A Diploma or higher qualification.
• At least 2 years of supervisory experience, preferably in a contact centre or customer service environment.
• Tech-savvy with proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Strong interpersonal and communication skills, with a creative and solutions-driven mindset.
• Positive attitude with the ability to motivate teams to achieve business objectives.
• Demonstrated leadership and people management skills.
• Thrives in a dynamic, fast-paced, and team-oriented environment.

Why Join Us?

• Be part of a collaborative and innovative work culture.
• Opportunities for career development and growth.
• Contribute to meaningful business outcomes in a supportive environment.

If you’re passionate about leading teams and delivering exceptional results, we’d love to hear from you! Apply now and take the next step in your career.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Risk Policy Senior Officer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Manage global and more complex Fundamental Credit Review (FCR) report entities of consumer portfolios
• Assess quality of assigned portfolios, including identification and evaluation of emerging risks
• Assess effectiveness of the credit risk processes and standards of assigned entities to promote leading practices and identify opportunities for improvements
• Review and assess the appropriateness, completeness and usage trends of the credit risk components of the Risk Appetite framework for the assigned portfolios
• Provide autonomous assessment of the accuracy and appropriateness of risk ratings and classifications of the assigned portfolios
• Assess business/risk staffing models to ensure appropriate resources for assigned entities
• Ensure that Corrective Action Plans for assigned businesses are appropriate, monitored and duly validated addressing concerns resulting from FCR Reviews or Business Monitoring
• Ensure that FCR documents including the Credit Assessment Documents and the Fundamental Credit Review Reports meet quality and consistency standards
• Assists the FCR Region Head on regional and/or global tasks
• Keep FCR senior management informed of any concerns and/or emerging risks that may jeopardize their Review Entities
• Aids Quality Assurance activities as Subject Matter Expert
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years experience in Policies/Analytics/Decision Management
• Ability to think and make decisions in high risk scenarios, appropriately assessing a situation based on available data, experience, intuition, and judgment
• Work under pressure
• Able to handle prioritize
• Good project management skills
• Able to interface with various levels of management in Global/Region/Business and across functions
• Knowledge in consumer risk management credit cycle processes and asset product operations
• Candidates must have effective negotiation skills, a proactive approach in communicating. Risk issues, strength in sustaining autonomous views

Education:

• Bachelor’s/University degree, Master’s degree preferred

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Oversee daily operations of the front-of-house team, ensuring exceptional guest service.
• Train and mentor staff in customer service excellence and operational procedures.
• Manage scheduling, resolve conflicts, and maintain high team morale.
• Enforce hygiene and safety standards across all service areas.
• Collaborate with management to enhance service quality and efficiency.
• Handle escalated guest inquiries and ensure satisfactory resolutions.

Requirements:

• Proven experience in a leadership role within hospitality or F&B.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety regulations and customer service best practices.
• Ability to inspire and lead a team in a fast-paced environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Details of the Division and Team:

This role is responsible to oversee the development and execution of the Transformation and Change programs for Corporate Bank Operations APAC across 14 countries. Corporate Bank Operations covers Security Services Operations, Trade Finance & Lending Operations and Cash Operations.
of the Category Strategy process and content across all IT Procurement teams, including approaches to market and with direct involvement in the execution of complex and/or high value negotiations.
Joining this team will give you the opportunity to be at the heart of the Bank's transformation, driving improvements front to back, building relationships with key stakeholders, delivering tangible value, and not only meeting regulatory expectations but also positioning the Firm for ongoing success.
The Transformation and Change includes the multiple year bank wide Front 2 Back program as well as others aiming to deliver a sustainable Operations Model whilst support the bank clients incorporating Digital Planning is an exciting and broad ranging role.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Partnering with clients and internal stakeholders including Product, Sales, Regional Transaction Management (RTM), Technology and Infrastructure to support deliver commercial opportunities and enable business growth including new markets, economies or products.
• Support clients to execute on strategic opportunities including adoption of third party and digital solutions.
• Work with Operations, Technology and Clients to deliver on client requirements, move away from non-standard processes across Corporate Bank Products
• Serve as a senior point of contact for clients, proactively managing client service delivery issues and working with operations partners to implement sustainable and scalable fixes.
• Delivering client intelligence into the organization cross product including any upcoming strategies and updates in client’s organizational structure.
• Using data analysis skills and based on internal metrics to measure performance against both internal targets and market wide standards.
• Provide robust programme delivery challenge through content deep-dives, challenging the status-quo and identifying novel solutions to complex problems.
• Understanding disruptive / digital market evolution and the impact on the region – perform opportunity analysis and product development requirements as necessary
• Drive and deliver initiatives to improve the team’s delivery processes and methods.
• Provide excellent problem solving and complexity management capabilities - with the ability to always align to the strategic target state.

Your skills and experience:

• Minimum 15 years’ experience in a Corporate Investment Banking environment within a Financial Institution, with exposure in Payments, Trade Finance and Lending
• Proven experience of working regionally within a large change management function leading Front to Back Programmes covering both Business and IT deliveries
• Proven client and stakeholder management experience, able to demonstrate flexibility regarding problem solving
• Minimum a Bachelor degree in either Business Finance or Economics or equivalent
• Takes ownership of problems and issues and solves them
• Proven visual skills in PowerPoint, Excel and other MS Office systems.
• Able to identify and drive continuous improvement
• Ability to work in tight deadlines fast-paced environment.
• Able to work as part of a virtual global teams and in a matrix organization
• Pro-active and able to drive regional agenda to link into global initiatives
• Open minded, able to share information, transfer knowledge and expertise to colleagues.
• Proven organizational/project management skills; ability to identify & prioritize multiple tasks
• Entrepreneurial thinking and acting at all times, taking ownership for spearheading and executing initiatives.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.