Total 299 quality assurance job vacancies in Singapore

[1 year contract, renewable]

Test Strategy and Planning:

· Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.

· Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

· Lead the development of automated testing frameworks using Cypress/Playwright for

end-to-end testing.

· Implement performance and load testing using tools like Gatling, K6, and

Autocannon to ensure platform scalability.

Quality Assurance:

· Conduct contract testing with Pact.js to validate interactions between microservices.

· Perform thorough regression testing when bugs are resolved and new features are

implemented.

· Collaborate with developers to ensure code quality and adherence to best practices.

· Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking

or delays.

Cross-Functional Collaboration:

· Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.

· Participate in agile ceremonies, providing QA insights and contributing to sprint planning.

· Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

· Identify, document, and track software defects using industry-standard tools.

· Conduct root cause analysis for critical issues and implement corrective actions.

· Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

· Mentor junior QA engineers, fostering a culture of quality and continuous improvement.

· Stay updated with emerging QA technologies and methodologies, introducing

· relevant innovations to the team.

Requirements:

· Bachelor's degree in Computer Science, Software Engineering, or a related field.

· Minimum of 5 years of professional experience in Software Quality Assurance.

· Proven experience with automation testing, particularly using Cypress for E2E

· testing.

· Hands-on experience with performance testing tools like Gatling and Autocannon.

· Experience with contract testing frameworks such as Pact.js.

· Proficiency in JavaScript (TypeScript) and familiarity with Go.

· Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.

· Experience with AWS services, Docker, and Kubernetes.

· Familiarity with CI/CD pipelines using GitLab and ArgoCD.

· Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).

· Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.

· Experience with logging and monitoring tools like Splunk or OpenSearch.

Soft Skills:

· Strong analytical and problem-solving abilities.

· Excellent communication skills, both verbal and written.

· Ability to work collaboratively in a fast-paced, agile environment.

· Leadership qualities with the ability to mentor and guide team members.

· Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.

Job Description:

• Responsible for quality issues arising from production and customer feedback and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections.
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.
• Work closely with other departments to ensure committed schedules are met in a timely and effectively manner.
• Perform any other duties, as assigned.

Requirements:

• Min Diploma or degree in precision engineering, Quality Management or mechanical engineering.
• Minimum 2 to 3 years of working experience in quality engineering or in manufacturing
• Possess excellent leadership & teamwork abilities and organizational skills
• Knowledge and application of quality tools - SPC, PFMEA, Control Plans, CPK, 8D Report, GR&R and Minitab.
• Proficient in understanding engineering drawings with sound knowledge of GD&T (Geometrical Dimensioning & Tolerancing)
• Good knowledge of ISO 9001, 14001 and 13485 quality system
• Mandarin speaker is preferred (to liaise with Mandarin speaking China & Taiwan stakeholders)

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

[1 year contract, renewable]

Test Strategy and Planning:

· Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.

· Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

· Lead the development of automated testing frameworks using Cypress/Playwright for

end-to-end testing.

· Implement performance and load testing using tools like Gatling, K6, and

Autocannon to ensure platform scalability.

Quality Assurance:

· Conduct contract testing with Pact.js to validate interactions between microservices.

· Perform thorough regression testing when bugs are resolved and new features are

implemented.

· Collaborate with developers to ensure code quality and adherence to best practices.

· Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking

or delays.

Cross-Functional Collaboration:

· Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.

· Participate in agile ceremonies, providing QA insights and contributing to sprint planning.

· Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

· Identify, document, and track software defects using industry-standard tools.

· Conduct root cause analysis for critical issues and implement corrective actions.

· Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

· Mentor junior QA engineers, fostering a culture of quality and continuous improvement.

· Stay updated with emerging QA technologies and methodologies, introducing

· relevant innovations to the team.

Requirements:

· Bachelor's degree in Computer Science, Software Engineering, or a related field.

· Minimum of 7 years of professional experience in Software Quality Assurance.

· Proven experience with automation testing, particularly using Cypress for E2E

· testing.

· Hands-on experience with performance testing tools like Gatling and Autocannon.

· Experience with contract testing frameworks such as Pact.js.

· Proficiency in JavaScript (TypeScript) and familiarity with Go.

· Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.

· Experience with AWS services, Docker, and Kubernetes.

· Familiarity with CI/CD pipelines using GitLab and ArgoCD.

· Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).

· Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.

· Experience with logging and monitoring tools like Splunk or OpenSearch.

Soft Skills:

· Strong analytical and problem-solving abilities.

· Excellent communication skills, both verbal and written.

· Ability to work collaboratively in a fast-paced, agile environment.

· Leadership qualities with the ability to mentor and guide team members.

· Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.

Jobscope:

• Ensure that the manufacturing facilities, process and systems are validated in full compliance with cGMP and regulatory requirements so as to meet the stipulated product quality standards in line with established specifications of the organization.
• Play a key role in assessing, reviewing and approving changes that may have an impact on the validation status of the facilities, processes and system on site.
• Act as a Validation Coordinator for projects having quality impact, chair the Validation Working Party meetings and lead the conduct of validation activities to ensure that validation/regulatory requirements are met.
• Review and authorize validation protocol documents and reports
• Participate as an audit team members and/or as a subject matter expert.
• Participate in the conduct of investigations relating to customer complaints/ failures
• Perform QA role in New Production Introduction (NPI) projects to ensure that the manufacture complies with GMP requirements
• Lead the cleaning validation programme to ensure that all cleaning methods used are validated in compliance with regulatory requirements

Requirements:

• Min. Degree in Chemical Engineering or other relevant engineering discipline.
• Possess 1-2 years of relevant work experience in the Pharmaceutical or other relevant industry.
• Experience in manufacturing validation which includes Facility, Equipment and Process qualification.
• Good knowledge of GMP and validation
• Good knowledge of quality and manufacturing process knowledge
• Good knowledge of validation system and its principles.
• Excellent problem analysis, technical writing and oral communication skills.
• Good interpersonal skills and a dynamic team player with leadership skills. Able to work and influence a cross-functional team.

To find out more about this opportunity, please contact Fiona Koh

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Fiona Koh | Registration No: R1109239

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women’s and Children’s Hospital (KKH).

Job Scope:

• Conduct audits and oversee the KKH Research Audit Framework.
• Conduct study monitoring (if any) and oversee the KKH Research Monitoring Framework.
• Responsible for review of current research policy and procedures and work instructions pertaining to hospital requirements, PDPA, HBRA, Medicines (Clinical Trials) Act and Health Product Act, etc.
• Assist in various kinds of external audit and inspection, if any.
• Oversee quality management of research projects at KKH.
• Organize and conduct regular sharing sessions or training workshop for KKH research community.

Job Requirements:

• Degree in Nursing, Life Science or related discipline.
• Minimum 8 years' site coordinator experience or minimum 6 years’ clinical research/pharmacovigilance monitoring/audit experience.
• Advanced knowledge of trial procedures and regulatory requirements in managing clinical trial.
• Proven ability to conduct quality assurance quality control, internal and external audits in clinical trial process.
• Possess good people’s management skills.
• Advanced computer skills e.g., MS Office Word and Excel.
• Good presentation, training and teaching skills.
• Good time management skills with good multi-tasking capabilities.
• Candidate with CITI, ICH-GCP, professional accreditation by ACRP or SOCRA will be an added advantage.

Job Description & Responsibilities:

• Plan audits on clients
• Perform audits on clients
• Follow up on corrective actions to be taken by clients
• Review clients' corrective actions
• Finalize audit reports
• Prepare monthly report
• Conduct certification audits as an external auditor
• Ensure the computer information is kept updated

*On-the-job and external training shall be provided.

• Well Established Company
• Basic $ 2700 to $ 3500 + AWS + VB
• No Experience Welcome – Training will be provided
• Working Location: Tuas, Singapore (Company Transport Provided)
• Normal Working Hours (Monday - Friday)

Job Responsibilities:

• Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out incoming process inspection
• Authorise the rejection of parts if found unsatisfactory
• Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers
• Perform factory routine test and check of switchboards completed in the workshop
• Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints
• Maintain good housekeeping in the QA department
• Observe and adhere to safety rules during the performance of every task
• Initiate, recommend, or provide solutions to problem detected
• Control further processing and delivery of non-Conforming products until the deficiency has been corrected
• Follow the procedures of Quality Management System for effective implementation and control
• Carry out other responsibilities as and when assigned by the superiors

Requirements:

• Diploma in Electrical Engineering or equivalent
• Training will be provided for candidate without / with less experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

☑ Visual Inspection experience on groceries

☑ Boon Lay MRT

☑ 5.5 days, Mon-Fri 7am-4pm/Sat 7am-11am

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

QA Technician (Pail/SMD and Large Steel Drum)

Basic Salary - $1400 - $2000
Working hours – Mon to Thu 7.30am-5pm, Fri 7.30am- 4pm (5 days)
Working location - Pioneer

Job Scopes:

They are packaging company.

Summary: To help the process flow be more effective are in good condition and to ensure that only good quality products are delivered to customers and meet customer requirement. (Report to QC manager).

• Perform Final Inspection
• Testing on incoming goods ie . Paint/Lacquer/Steel (Every batch)
• In Process quality verification (Min Twice a day)
• Inhouse Measuring Equipment’s calibration (Twice yearly)
• Documentation – Process records / Test report
• Raise Non-Conformity Report (Daily)
• Drums performance testing (UN test)
• Others – Ad-hoc basis Example: First Article Inspection, Customer complaint investigation, Product Packaging Test
• Liaising with production, Logistics, Supply Chain/Store, Sales & Marketing departments.

Job Requirements:

• 2 years working experience in manufacturing site preferred
• Basic computer knowledge
• Knowledge in ISO procedure & statistical analysis (advantage)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 6.30pm

Job Responsibilities:

• Lead and supervise a team of QC inspectors to ensure daily inspection activities comply with established standards.
• Provide training, coaching, and mentoring to enhance team members' skills and performance.
• Develop and maintain work schedules for the department to optimize resource allocation and efficiency.
• Collaborate with cross-functional teams to drive continuous improvement, track non-conformities, and assess CAPA effectiveness.
• Review and approve Device History Records (DHR). Ensure quality records and samples are retained in accordance with Good Documentation Practices (GDP).
• Implement changes to quality documentation, such as QC procedures, process workflows, and work instructions, and guide the team through these changes.
• Review and submit validation or verification measurement reports.
• Perform daily process audits to ensure compliance with quality operational requirements.
• Ensure proper product identification and traceability.
• As the calibration administrator, ensure all equipment is properly calibrated and provides accurate measurements with appropriate identification.
• Assist with customer complaint analysis, investigate quality issues, and implement corrective actions.
• Authorize product release (Certificate of Conformance), and review and approve Certificates of Analysis (COA).
• Adhere to safety protocols and implement preventive measures to maintain a safe working environment.
• Monitor and report on key performance indicators (KPIs) for QC team performance, production quality trends, and quality control charts.
• Perform any other tasks as assigned by management.

Job Requirements:

• Possess minimum professional certification / Diploma / Degree in relevant subject area
• Working knowledge on ISO13485:2016 and quality assurance / quality control of medical devices is an added advantage
• Familiar with use of various quality control tools and test equipment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Salary: up to $2400 (basic)

Duration: 1 year

Location: Tuas (bus pickups - Jurong East, Outram, CCK, Woodlands)

Working Hours: five day week. 2 weeks of Morning followed by 1 week of afternoon shift

Responsibilities include:

Monitor Product Quality Compliance

Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc

* Identify OOS, deviations and quality problems

* Report testing activities and results

* Comply with Quality and HSE procedures when carrying out sampling and QC tests

Manage Laboratory Operations

* Follow the organization’s operational excellence model for laboratory work

* Perform routine calibration and maintenance of laboratory equipment

* Report equipment OOS issues and equipment purchase requests

* Maintain integrity, accuracy and completeness of QC data and records

Optimise quality and efficiency of department workflows and activities

* Assist in preparing and participate for laboratory inspections and audits

* Compile data to support business and performance metrics reporting

* Propose solutions to improve QC procedures, activities and workflows

* Gather information to support feasibility assessments of introducing new QC procedures, systems and equipment

Requirements:

- Minimum Diploma in chemistry or science or related course

- At least one year experience in QC lab. Knowledge in operating HPLC and Empower software added advantage.

- Requires to work on shift.

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Are you thinking about improving your personal brand as an accounting professional? Be part of an environment that provides you with limitless opportunities.

Widely recognised as a Leader of Transformation in the accounting industry, Precursor is one of the top 25 accounting firms in Singapore offering audit, tax, accounting and advisory services to over 700 local and multinational enterprises across diverse industries.

Our commitment to quality and innovation excellence has earned us many accolades, including the Best Practice Award in 2018 and the Innovation Award in 2016 at the Singapore Accountancy Awards. Our relentless pursuit of Business Excellence in People Development made us the only accounting firm to be accredited as a People Developer by Enterprise Singapore.

We always put our people first and strive to serve every client with distinction. Our engagement with every client represents the start of a long-lasting relationship, through which we firmly hold on to our values of Mutual Respect, Integrity, Commitment and Excellence.

Check out all the milestones we have reached over the years: https://www.precursor.com.sg/en/aboutprecursor/our-milestones/

What are you waiting for? Come join our inspiring journey!

JOB SCOPE

• Perform assurance activities and document audit procedures in accordance with professional standards
• Manage time and multiple engagements effectively
• Prepare statutory tax filings and identify developments that impact tax compliance
• Provide timely and excellent services to clients
• Develop and understanding of the client's business and understand client speciíc needs

REQUIREMENTS

• Min Diploma in Accountancy or equivalent
• At least 1 to 2 years of audit experience
• No experience is welcome to apply
• Proíciency in Microsoft Office

QUALITIES

• Willing to learn
• Possess good interpersonal skills & able to work in team.
• Excellent communication and organizational skills required.
• Able to multi-task and work efficiently.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Highlights

• Outstanding career Growth & Development opportunities
  
• Competitve Salary & Work benefit package
  
• Passionate, energetic & Innovation Work culture
  

Job Description

Job scope:

 Responsible for a portfolio of audit engagements assigned to you

 Take charge for the planning, execution and documentation of audit engagements

 Follow up on client and engagement outstanding matters independently.

 May be required to work overtime or outstation for overseas assignments

Requirements:

• At least 1 to 3 years audit working experience.
• Degree in Accounting, Finance or related discipline, or professional qualification recognised by Institute of Certified Public Accountants of Singapore (ICPAS),
• Preferably familiar with International Standards on Auditing
• Hardworking and positive attitude, with ability to work as team or individually
• Strong analytical and organisational skills.
• Good communication skills in English
• Meticulous and independent with supervisory skills and the right working attitude

We welcome qualified candidates who are/have:

 Responsible and ethical

 Highly motivated with the drive to excel

 Able to multi-task and meet tight deadlines

 Good interpersonal skills with positive attitude

 Diligent, meticulous in work and willingness to learnR

• Review management accounts and assist in planning of the audit engagements including, but not limited to, understanding of the client’s business environment, assessment of key risks areas, determination of materiality and performance of preliminary analytical review
• Perform fieldwork for audit including, but not limited to, performance of tests of controls, substantive analytical procedures and other tests of details
• Prepare tax computations for submission to IRAS
• Check compliance with relevant laws and regulations e.g. Singapore Companies Act (Chapter 50), Singapore Financial Reporting Standards (FRS), Income Tax Act and applicable tax legislation, etc.
• Review the financial statements prepared
• by clients and modify as appropriate in compliance with the requirements of FRS
• Lead team on engagements and provide guidance to junior associates

The candidate should :

• posses a Degree in accountancy or other professional accountancy qualifications
• possess initiative to work under pressure as part of a closely-knit team
• be a team player and enjoys interacting with entrepreneurs and fellow professionals
• be service-oriented with a positive “can-do” attitude and a strong sense of professional accountability
• be a keen learner and have a strong desire to continuously upgrade professional
• At least 2 years of auditing experience

• Review management accounts and assist in planning of the audit engagements including, but not limited to, understanding of the client’s business environment, assessment of key risks areas, determination of materiality and performance of preliminary analytical review
• Perform fieldwork for audit including, but not limited to, performance of tests of controls, substantive analytical procedures and other tests of details
• Prepare tax computations for submission to IRAS
• Check compliance with relevant laws and regulations e.g. Singapore Companies Act (Chapter 50), Singapore Financial Reporting Standards (FRS), Income Tax Act and applicable tax legislation, etc.
• Review the financial statements prepared by clients and modify as appropriate in compliance with the requirements of FRS