Total 21 Manager quality assurance control job vacancies in tampines north east

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.



Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as IPB and Private Bank Control Testing Leader / Business Risk & Control Officer - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).

Travel Requirement:

• Less than 10%.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, Wealth Investments EMEA, LATAM, NAM Control Testing Leader - Hybrid (Internal Job Title: Business Risk and Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as as Vice President, Wealth - IPB and Private Bank Control Testing Leader - Hybrid (Internal Job Title: Business Risk and Control Officer - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Position : Quality Manager – Up to $8,000 – Changi South
• Location : Changi South
• Working hours : 5 Days Work Week – Monday to Friday: 7.30AM to 4.30PM
• Salary (commensurate with experience) : Up to $8,000 Basic + Transport Allowance + AWS + Performance Bonus + 12 Days Annual Leave + Medical & Dental Benefits
• Duration : Perm
• Industry : Industrial Gas

Responsibilities:

• Lead the Quality Department to implement effective quality assurance and control processes to ensure that the product delivered meet customers’ requirement and achieves company quality
• objectives.
• Ensure compliance to customers’ requirements throughout the organization.
• Collaborate with the Management Team and Stakeholders to define and implement the Company’s Quality Strategy.
• Manage and continuously improve company's Quality Systems in compliance with Company’s policies and standards and to industry standards such as AS9100 and NADCAP.
• Review, prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance with the technical specifications, customer's needs
• and requirements, and good manufacturing / engineering practices.
• Define, monitor and report Company’s key performance indicators such as On-Time Delivery, First Pass Yield, Cost of Poor Quality and use these metrics for continuous improvement of Quality.
• Work closely with all departments to meet goal of 100% On-Time Delivery, Zero Defects on all customers’ orders.
• Lead internal team to resolve Quality escalation from customers through systematic root cause analysis frameworks for efficient, effective and timely corrective actions.
• Drive continuous improvement programs such as annual Quality planning, Lean Six Sigma improvement projects, Quality audits, etcetera to achieve Operational Excellence.
• Implement risk assessment systems for all critical control points in the whole quality process flow.
• Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
• Liaise with vendors on purchase and calibration of production equipment, gauges and Quality consumables.
• Develop and continuously build staff competencies, skills and knowledge through competency gap analysis and team members’ career progression and development plan.
• Identify and integrate relevant QA software into existing quality process flow to increase work efficiency and productivity.
• Support sales team when required by working together to liaise with external customers and stakeholders to deliver timely corrective actions.
• Report to top management on the performance of the quality management system and initiatives towards improvement.

Requirements:

• Minimum Degree in Mechanical / Materials Engineering with minimum 5 years’ experience
• Proven experience as Lead auditee in industry regulations.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Asia South Wealth Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Asia South Wealth Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Asia South Wealth businesses.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Client Segments Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Asia South Wealth Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Investments Asia and Australia Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Investments Asia and Australia Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Investments Asia and Australia businesses.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Investments Asia and Australia Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Collections, Contact Center, Credit and Core Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Key Responsibilities:

The main responsibilities are:

• Pasir Ris Quality Transformation Project: Develop and propose target operations model for Plant Quality Singapore
• Align with QP Bernin future operations model
• Achieve local and global stakeholders alignment and buy in
• Define deployment plan and execute (including management system and reporting)
• Update respective procedures and documentation
• Assess Quality resources: Competencies, HC, performance and propose way forward to fit to the proposed target operations model
• Define training, competency management plan and execute within agreed budget boundaries
• Drive Quality improvement project

Requirements:

• Demonstrating excellent communication and the ability to communicate well with peers and various stakeholders locally and on a remote basis
• Keeping up with a fast paced international company, being resourceful and independant
• You are open-minded and cross cultural agile
• Strong problem-solving skill, independent team player and good interpersonal skills
• Initiative, responsible, and positive attitude
• Meticulous and able to work in a fast-paced environment

JOB SUMMARY

Has responsibility to lead , plan and supervise the functional activities that are related for the hubbing/warehousing; shipping and related support functions for specified customers and/or programs

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Lead ; direct and supervise functional scope and activities in order to ensure its effectiveness and efficiency operationally. Please refer below for more granular details of essential/key duties and R&R

· Manage & communicate efficiencies and metrics of stakeholders specific operations in sufficient detail as to allow adequate control, communication and improvement opportunities.

· Ensures that all internal and external quality requirements are being met and institutes corrective action wherever necessary.

· Lead & drive in the development and support of quality, cost, and schedule conformance targets for stakeholders specific operations and communication

· Manage the publication and dissemination of all stakeholders required documentation.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS : KNOWLEDGE REQUIREMENTS

· Strong knowledge of Warehousing/Contract Logistics operations and industry.

· Strong knowledge of global and regional logistics operations and industry.

· Knowledge of Trade Compliance elements will be an added advantage; including knowledge of international direct and indirect taxes as well as global customs regimes.

· Strong proficiency in determining warehousing/hubbing & logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum commercial footprint.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor's degree in Business, Materials or Supply Chain Management.

· At least 4 years experience in related area.

· Or a combination of education, experience and/or training.

Essential/Key Duties and R&R Addendum:

Hub/Warehousing/ContractLogistics:

· Lead defined solutions from an inventory perspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inaccuracies from reoccurring.

· Ensure the root cause of discrepancies and other related inventory errors are being identified and resolved

· Drive process improvements to reduce costs

· Initiate, define and review documentation of processes and relevant projects.

· Support any audits requested by customer

· Ensure DN creation / PGR / PGI activities for Principal / Principal Site transactions for Hub sales / hub returns / part rework / sorting conversions is completed on time and will help out when necessary.

· Drive process to set up Hub vendors in SAP by working with cross functional team

· For future EDI development, understanding functional SAP process flows and facilitate UAT(User Acceptance Testing), drive IT development for process and / or documentation

· Review 3PL yearly performance KPIs/QBRs

· Ensures the warehouse billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

Logistics/Freighting:

· Lead defined solutions from a logistics/freighting/transportationperspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inefficiencies and/or inaccuracies from reoccurring.

· Drive process improvements to reduce costs

· Support any audits requested by customer

· Review LSP yearly performance KPIs/QBRs

· Ensures the logistics/freight & brokerage billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

General:

· Responsible in direct report’s yearly appraisal. Responsible in determining yearly performance KPI of direct report

Knowledge / Experience Requirements:

· Warehouse management - Manage 3PL KPIs performance (inventory counts, commit shipment, etc..) and cost

· Freight forwarding (inbound/outbound) - Understand the market players and competitive landscape to drive the best route solution on different condition (air vs sea), and consistently drive cost reduction opportunity for the business.

· Custom regulations - COO, knowledge about different countries custom regulations.

Mission

• Plan and implement the Project Quality Management System (PQMS) activities within the project and organization.
• Plan and ensure the project Quality Control (QC) activities implementation
• Report Quality information and data about Project in line with Corporate Guidelines
• Act as focal point for quality related matters within the project and in liaison with external entities.
• Act as Auditor Lead for ISO matters.

Major Duty and Tasks

• Ensure the definition and implementation of the PQMS and the identification, preparation and distribution of needed Project Quality Plans and procedures in accordance with the Company and External Parties Quality Management System (QMS)
• Ensure that the integrity of the Company QMS is maintained when changes are made to the system for the project
• Ensure that the correct implementation of the Project QMS is checked and monitored through the planning of quality audits
• Ensure that the correct implementation of planned quality audits, taking in account all project processes, including the issue of relevant audit reports
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Conduct external audit to Vendors and Subcontractors QMS and ISO requirements
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Plan and allocate Quality resources to the various area of the project, managing them in liaison with involved Quality functions
• Support the Project Manager in relations with the Client and with the Authorities responsible for quality matters
• Participates to Project Management meetings, to ensure coordination between Quality activities and Project Management activities
• Ensure the preparation and issue of QC specifications for the works, coordinating and agreeing the checks by the Technical Departments and Client
• Ensure the issue of quality requirements to be incorporated, in the contractual documents, with Vendors and Subcontractors and organizations in charge of works
• Ensure the Site QC activities implementation, including the monitoring of QC management tool updating
• Ensure management of nonconformities
• Promote appropriate actions in order to prevent or eliminate potential non-conformities and their causes
• Ensure the management of Cost of Non Quality process
• Ensure knowledge and awareness of Quality requirements within the Project Team, also performing Quality Training activities
• Collect and analyse project quality data also to organize and lead the Project Quality Management Review
• Ensure the management of lessons learned process
• Ensure Customer satisfaction process implementation
• Report Project information and data to Company's Quality Manager by means of Corporate methodologies and tools and keep the Project Quality Reporting tools updated.
• Providing leadership, mentorship, and direction of all QA/QC personal.

Additional Requirements

• Ability to read PID’s and Isometric drawings.
• Understand NDT techniques.
• Experience with Ferrite and PMI techniques
• Knowledge of WPS/PQR activities
• Knowledge of Painting
• Familiar with AWS/ASME/ANSI codes and standards
• Experience with general Oilfield fabrication products
• Maintain the required test records and update accordingly.
• Conduct incoming and outgoing inspection activities such as inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Monitor the welding, NDT and etc activities.

Requirements:

• Diploma/Degree in relevant/related fields
• Min 10 years of QC inspection experience for Water, Oil and Gas fabrication
• Inspection Qualifications eg: CSWIP or equivalent
• Able to communicate with various level of people
• Good in verbal and written English
• General computer knowledge is essential (MS word, excel, powerpoint, MS outlook)
• Willing and able to travel overseas

JOB SUMMARY

Has responsibility to lead , plan and supervise the functional activities that are related for the hubbing/warehousing; shipping and related support functions for specified customers and/or programs

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Lead ; direct and supervise functional scope and activities in order to ensure its effectiveness and efficiency operationally. Please refer below for more granular details of essential/key duties and R&R

· Manage & communicate efficiencies and metrics of stakeholders specific operations in sufficient detail as to allow adequate control, communication and improvement opportunities.

· Ensures that all internal and external quality requirements are being met and institutes corrective action wherever necessary.

· Lead & drive in the development and support of quality, cost, and schedule conformance targets for stakeholders specific operations and communication

· Manage the publication and dissemination of all stakeholders required documentation.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS : KNOWLEDGE REQUIREMENTS

· Strong knowledge of Warehousing/Contract Logistics operations and industry.

· Strong knowledge of global and regional logistics operations and industry.

· Knowledge of Trade Compliance elements will be an added advantage; including knowledge of international direct and indirect taxes as well as global customs regimes.

· Strong proficiency in determining warehousing/hubbing & logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum commercial footprint.

· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

· Strong and convincing communication skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor's degree in Business, Materials or Supply Chain Management.

· At least 4 years experience in related area.

· Or a combination of education, experience and/or training.

Essential/Key Duties and R&R Addendum:

Hub/Warehousing/ContractLogistics:

· Lead defined solutions from an inventory perspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inaccuracies from reoccurring.

· Ensure the root cause of discrepancies and other related inventory errors are being identified and resolved

· Drive process improvements to reduce costs

· Initiate, define and review documentation of processes and relevant projects.

· Support any audits requested by customer

· Ensure DN creation / PGR / PGI activities for Principal / Principal Site transactions for Hub sales / hub returns / part rework / sorting conversions is completed on time and will help out when necessary.

· Drive process to set up Hub vendors in SAP by working with cross functional team

· For future EDI development, understanding functional SAP process flows and facilitate UAT(User Acceptance Testing), drive IT development for process and / or documentation

· Review 3PL yearly performance KPIs/QBRs

· Ensures the warehouse billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

Logistics/Freighting:

· Lead defined solutions from a logistics/freighting/transportationperspective to ensure correct execution of operational level

· Recommend changes that will eliminate or greatly reduce inefficiencies and/or inaccuracies from reoccurring.

· Drive process improvements to reduce costs

· Support any audits requested by customer

· Review LSP yearly performance KPIs/QBRs

· Ensures the logistics/freight & brokerage billing invoices are correctly validated

· Review and approve month end cost accruals prepared by direct report to finance for closing

General:

· Responsible in direct report’s yearly appraisal. Responsible in determining yearly performance KPI of direct report

Knowledge / Experience Requirements:

· Warehouse management - Manage 3PL KPIs performance (inventory counts, commit shipment, etc..) and cost

· Freight forwarding (inbound/outbound) - Understand the market players and competitive landscape to drive the best route solution on different condition (air vs sea), and consistently drive cost reduction opportunity for the business.

· Custom regulations - COO, knowledge about different countries custom regulations.

1. Leadership and Management: Quality Manager requires strong leadership committed to quality improvement. Leaders set the vision, goals, and strategies for TQE implementation, allocate resources, and provide support and guidance to employees.
2. Quality Planning: This involves setting quality objectives, identifying customer requirements, establishing processes to meet those requirements, and developing plans to achieve continuous improvement.
3. Training and Education: Quality Manager emphasizes the importance of training and educating employees at all levels of the organization to ensure they understand quality concepts, tools, and techniques, and can contribute effectively to improvement efforts.
4. Quality Control: Monitoring and measuring processes and outputs to ensure they meet quality standards. This may involve statistical process control, inspections, audits, and other quality control techniques.
5. Quality Improvement: Identifying opportunities for improvement, analyzing root causes of problems, implementing corrective and preventive actions, and continuously striving to enhance processes and products/services.
6. Customer Focus: Understanding customer needs and expectations, gathering feedback, and using it to improve products/services and enhance customer satisfaction.
7. Supplier Management: Working closely with suppliers to ensure they meet quality standards and deliver high-quality inputs, materials, and components.
8. Employee Involvement and Empowerment: Encouraging and empowering employees to participate in quality improvement efforts, share their ideas and suggestions, and take ownership of quality-related activities.
9. Measurement and Analysis: Collecting and analyzing data to track performance, identify trends, measure progress toward quality objectives, and make data-driven decisions.
10. Continuous Improvement: Establishing a culture of continuous improvement where all employees are encouraged to seek opportunities for improvement, experiment with new ideas, and learn from successes and failures.
11. Communication and Collaboration: Facilitating open communication and collaboration across departments and levels of the organization to ensure alignment of quality goals and efforts.
12. Documentation and Documentation Control: Maintaining accurate records of quality-related activities, processes, and outcomes, and ensuring proper documentation control to prevent errors and ensure compliance with quality standards and regulations such as ISO 9001-2015.

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

KEY ACTIVITY

• This position is responsible for Implementing the quality audit and compliance monitoring system to assure the Civil Aviation Authority of Singapore (CAAS) Approved Maintenance Organization (AMO) processes and procedures are being followed, capable of delivering safe aviation products and in compliance with the SAR Part 145.
• Assume the position of Safety Manager and implement the safety management system for the AMO.
• Supervising and directing all personnel nominated to be certifying staff for the AMO.
• Liaising with CAAS and/or any certification bodies, e.g. ISO 9001, ASA, etc. on matters relating to the quality system and safety management system.

QUALIFICATIONS

• Aviation experience of no less than 5 years with at least 3 years in quality assurance / quality control experience in a managerial or supervisory capacity.
• Possess Polytechnic qualifications in Mechatronics/Mechanical/ Electrical/Aerospace or Quality Management or its equivalent. A degree in Engineering will be advantageous.
• Passed CAAS papers: Air Law (M10/L11/L12) and preferably in Human Factors.
• Completed a lead auditor course in quality management or its equivalent.
• Holding or has held a CAAS aircraft maintenance license or CAAS approved workshop certifying staff qualification is an advantage.
• Ability to read and write English.

ROLES AND RESPONSIBILITY

• Establishing and maintaining a compliance monitoring system to assure the CAAS approved maintenance organization (AMO) processes and procedures are being followed, capable of delivering safe aviation products and in compliance with the SAR Part-145.
• Planning and conducting independent audits on the AMO maintenance activities and the contracted service providers.
• Providing independent advice to the Accountable Manager relating to the implementation and maintenance of the safety management system.
• Administrating the quality feedback system to report on the performance of the quality system. safety management system and audit findings to the Accountable Manager.
• Assisting the Accountable Manager to develop improved methods and procedures for the performance of quality assurance and safety management functions.
• Assisting, supervising and directing all personnel nominated to be certifying staff for the AMO.
• Establishing and maintaining the requirements for initial and recurrent training for personnel involved in the maintenance and preventive maintenance of aviation products.
• Assessing and authorizing suitably qualified personnel to perform inspection functions for the AMO.
• Issuing SAR-145 certification authorizations to suitably qualified personnel to issue the certificates of release to service for the products or parts maintained by the AMO.
• Maintaining the AMO rosters and ensuring that changes in job personnel or job duties are reflected on the roster.
• Ensuring the training and qualification records of the AMO personnel are kept securely and orderly.
• Ensuring the maintenance organization exposition (MOE) and Safety Management System (SMS) manual are current and accurate, updating CAAS on all revisions status.
• Liaising with CAAS and/or any certification bodies, e.g. ISO 9001, ASA, etc. on matters relating to the quality system and safety management system.
• Reporting safety related occurrences that fall under the mandatory occurrence reporting criteria to the CAAS and conducting safety investigation as required.
• Conducting surveillance on the AMO facilities, procedures, and the availability of proper inspection records, reports, and forms used by the AMO are available to all inspection personnel.
• Ensuring procedures used in the procurement and receipt of aircraft parts are effective to detect "bogus" and "unapproved" parts from entering the parts system, and any such parts are detected before their use.
• Ensuring periodic checks are made on all inspection tools and the calibration of precision equipment used by the AMO including the current records of those inspections and tests are maintained.
• Determining all technical data on components overhauled or repaired by the AMO are kept current with latest revisions. This data includes manufacturer's overhaul manuals, service bulletins, part specifications, related CAAS approved data, and other technical data used by the AMO.
• Maintaining and keeping current a regulatory library including the applicable CAAS aviation regulations and airworthiness directives.
• Establishing and maintaining the capability listing of the aviation products in accordance with the CAAS approval ratings held by the AMO.
• Providing the necessary technical documents to the customers and storage of the AMO technical records.
• Performing safety management duties as required by the Accountable Manager

REPORTING LINE

This position reports directly to the Accountable Manager.

The essential responsibilities include:

• Manage, motivate, coach, and develop the Assembly staff.
• Ensure overall adherence to safety practices.
• Review the quality of products including all incoming shipments.
• Performance manage team members, giving direction and feedback to aid good performance
• Check and verify customers' complaints
• Handle customers' product warranty & repair issues via phone calls and emails.
• Fixing and repairing minor defects of products.
• Prepare documents for customer service items to return to retail stores.
• Perform any other tasks as and when assigned

Formal Education & Certification

• Secondary Education or relevant experience

Knowledge & Experience

• Minimum 5 years of relevant experience managing a team in QC setting
  Experience in supervising different shifts
• Proven ability to effectively coach & monitor QC assistants to lead and achieve desired performance goals & objectives
• Good understanding of budgeting and resource allocation
• Experienced in and a desire to lead change and work with others to implement new practices, roles, and structures

Personal Attributes

• Ability to strategically plan for the future, combined with the ability to deliver on details
• A team leader and analytical thinker with strong administrative, decision-making, time management and organizational skills
• Good interpersonal skills – ability to work and interact with all levels of management and stakeholders
• Motivational skills and an ability to supervise and lead a team
• Positive attitude
• Strong problem-solving and conflict-resolution skills
• Ability to work effectively under pressure
• Good active listening skills
• High level of initiative and integrity

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Job Descriptions

- Perform hands on pest control work on customers' sites

• Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities

• Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.

• Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.

• Attend meetings with technical team as well as NEA inspectors on site.

• Do presentations during meetings in front of customers/NEA officers to review pest issues

• Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment.

• Maintain mandatory records and other documentations for Bizsafe Level 3 Certification.

• Strong knowledge on General pests & safety regulations will be an added advantage.

• Proficient in MS Office.

• Ability to lead

• Good command of English

• Minimum 4 years experience in the relevant field.

• NEA Pest Management Licence preferred

• Must have Class 3 driving licence

• Able to start work immediately or short notice.

• Must be prepared to be on standby duty 24/7 even on weekends or public holidays