Total 456 quality assurance control job vacancies in Singapore

Job Profile Summary:

You will be processing the applications and executing the due diligence checks for candidates who are applying to be Representatives with the Company. You are required to ensure all processes are carried out in accordance with Standard Operating Procedures (“SOP”) with high level of accuracy and, within stipulated turnaround time (“TAT”).

Job Description:

• Processing of applications for candidates who are applying to be Representatives with the Company.
• Execution of required due diligence checks and documentation relevant to the Fit and Proper Certification of Representatives under the Representative Notification Framework (“RNF”).
• Execution of checks with Past or Current principal(s) / employers (s), Education Institutions or Professional Body
• Liaison with internal and external stakeholders (e.g. Agency Leaders, Candidates and Verifiers) to carry out the required due diligence checks.
• Timely and accurate record keeping, documentation and reporting.
• Ensure all processes are carried out accurately and timely in accordance with Standard Operating Procedures (“SOP”).
• Identify opportunities to reduce manual work through process automation, digitalization and/or system enhancements.
• Other ad-hoc tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills.
• Confident in decision making and problem solving.
• Ability to adapt to fast-paced and challenging work situations.
• Meticulous, with eye for details.
• Curiosity in exploring new tools and solutions to address operational needs.

Working Experience

• Relevant working experience will be advantageous.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) will be advantageous.
• Familiarity with mail merge, spreadsheet management, and basic data analysis will be advantageous.

Education:

• Diploma/Degree in Business Management

Language:

• Strong command of English

To assist in the daily administration jobs in the company. Expericene in office stills is an advantage and essential.

Knowledge with microsoft words , excel , data entry etc.. is part of the scope of works. Able to work independently

Job Profile Summary:

You will conduct telemarketing calls to promote and assist in the application of product with clear and concise product knowledge and references, to existing bank customers. You are expected to drive and ensure sales target are met and able to identify cross-selling or up-selling opportunities. You will also have to deliver customer centric recommendations and build strong and long-term customer relationships.

Job Description:

• Foster and enhance relationships with customers, with focus on product to complement the customers' existing portfolio
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals
• Achieve sales target set out by business
• Handle assigned Client list/ base and focus on establishing higher contacts to maximize penetration
• Correspond with customers through phone, e-mails, fax and/ or other electronic communications
• Handle customers’ enquiries and/or objections with confidence
• Collect customer information as needed to serve client and close sales
• Closure and wrap up done as per set standards
• Liaise with internal departments on policy fulfilment
• Ensure a full understanding of the risk and control environment in area of responsibility
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across partner bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Who we are looking for:

Competencies & Personal Traits

• A minimum 2 years of related work experience with insurance CFMAS - M9, M9A, M5, HI exams will be required
• Relevant experience in telemarketing with track record in sales is a plus
• Excellent verbal and written communication skills and good interpersonal skills
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Effective engagement of stakeholders

Education:

• Diploma/ Degree in Business or related fields of study

Language:

• Good command of English and/or applicable local language

Quality:

• Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities before deploying Operations Exec. / Manager to site.
• Arrange technicians to conduct follow up services based on the findings of the operations team and follow up with technicians to ensure that the pest's activities are totally resolved.
• Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.
• Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.
• Attend meetings with technical team as well as NEA inspections on site.

Safety:

• Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment.
• Maintain mandatory records and other documentations for Bizsafe Level 3 Certification.
• Candidate must possess a Diploma / Degree in the relevant discipline.
• Strong knowledge on General pests & safety regulations will be an added advantage.
• Proficient in MS Office.
• Possess good communication skills in English and Mandarin (to liaise with Mandarin speaking associates).
• Class 3 driving licence preferred.
• Able to start work immediately or short notice.
• 5 days work week (Afternoon shift).
• 5.5 days work week (Morning shift).

Senior Analyst, Actuarial

Job Summary:

This is an individual contributor role where the Senior Analyst will report to the Director and be responsible for actuarial modelling & analysis to ensure accurate & timely IFRS17 financial reporting as well as maximize value for the company. The Senior Analyst will collaborate with other sections within the Singapore team, Regional/Corporate Office/HuBS colleagues as well as work directly with the Chief Actuary. The role allows for maximum exposure to other team leaders within the Singapore actuarial team and across business functions, as well as providing excellent career development opportunities for strong candidates. This is a unique opportunity to help the Singapore business grow its presence within the High-Net-Worth market space while managing its business profitability and risk levels. We offer a competitive benefit package and actuarial exam support.

Key Responsibilities:

• Production of IFRS17 actuarial reserve, LICAT capital calculations and other management reporting deliverables for a business line to be submitted to Regional/Corporate Office during quarter close
• Conduct robust analysis into the Drivers of Earnings of the business pre and during quarter close, including collaborations with ALM, Finance, Investment and Regional/Corporate teams
• Quantifying and analyzing sensitivities of the business to identify any potential vulnerabilities, as well as collaborating with ALM, Finance, Investment and Regional/Corporate teams to implement mitigating strategies
• Building out a robust process and implementation of LICAT capital calculations, while collaborating with a Regional/Corporate Office/HuBS colleagues
• Collaborate with centralized modeling team to maintain and enhance existing and new actuarial valuation models, as well as help in implementing new product initiatives
• Collaborate with other employees to build and enhance processes to ensure efficient workflows and a strong control environment
• Conduct any ad-hoc risk quantification & analysis and contribute to mitigation strategies and alternatives.
• Additional duties as may be required from time to time by Senior Management.

Job Requirements

• Minimum of 5 years of experience in Life Insurance industry
• Actuarial exam progression with a recognized international actuarial body
• Experience with IFRS17 is preferred
• Experience with any valuation and reserve/capital framework is required
• Experience and proficiency in Microsoft Office is required
• Strong technical skills and problem-solving ability, able to work in a dynamic environment
• Strong cross team collaboration skills
• Experience with Moody’s AXIS, Pathwise, Prophet or an alternative actuarial modelling software is preferred

We offer attractive salary, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

· Provides secretarial and administrative support e.g. calendar management, travel scheduling/arrangements, processing of expense claims and carrying out any ad hoc tasks if needed.

· Responsible for other administration works: taking notes/minutes at meetings; devising and maintaining office systems, including data management, filing, arranging travel and accommodation, support in tracking spend

· Plans and schedules meetings, conference calls, high profile offsite or in-house conferences involving key executives of the BUs. Coordinates logistics for these meetings and conferences with minimum supervision.

· Gathers and compiles data required for presentation materials.

· Acts independently in referring matters to other executives for appropriate actions.

· Coordinates with other secretaries of the functional heads of the BUs on administrative and functional details.

· Prepares annual forecast and budget submission.

· Reading and reviewing incoming emails, corresponding on behalf of the manager as necessary and within his/her scope of jobs; screening phone calls, enquiries and requests, handle as appropriate.

· Managing, organizing, and maintaining agenda, meetings, appointments; ensuring that his/her manager is well prepared for meetings;

· Tracking/monitoring priorities of the manager. Under direction from the manager, delegating work to others in the manager's absence.

· Support other team members when applicable in administrative support

· Ad hoc projects follow up