Total 3,044 quality assurance engineer job vacancies in Singapore

Job Description

• Responsible for audit fieldwork as briefed by the Audit Manager
• Expected to assist the Managers in planning and meeting clients to clarify and resolve issues;
• Familiar with regulatory and reporting requirements;
• Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm's quality, client service, people and financial objectives;
• Deliver quality audit services to clients by performing efficiently and effectively in a structured work environment

Requirements

• Diploma/ Degree in Accountancy or a related field, ACCA or equivalent which is recognized by ISCA
• Excellent analytical skills and has sound knowledge of Singapore Financial Reporting Standards
• Excellent verbal and written communication skills with people of all levels, with a good command in English
• Able to work well independently and as a team, handling stress under tight deadlines with commitment
• Interviews can be done virtually

Pre-Requisites

• At least 2 year(s) of relevant working experience in the related field
• Good working knowledge of Microsoft Office, especially MS Excel, MS Word & Caseware

Added Advantages

• Experience in Group consolidation of accounts
• Working knowledge of Caseware Audit Software

**Candidates from across the border is also welcome**

About Us

HL Assurance Pte. Ltd. (HLAS) is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad (HLFG). As a member of the Hong Leong Group, we're part of a leading conglomerate with diversified businesses across Asia, Europe, North America, and Oceania.

Position Overview

The Head of Consumer Insurance will lead and drive the growth of our consumer insurance business through digital channels, telemarketing, and strategic partnerships. This role is responsible for developing and executing strategies to enhance market presence, improve customer experience, and achieve business targets.

Main Responsibilities

1. Strategic Leadership

• Develop and execute strategies for the consumer insurance division
• Set and achieve business goals, KPIs, and growth targets
• Lead digital transformation initiatives across consumer touchpoints
• Design and implement innovative insurance solutions for the retail market

2. Marketing & Sales

• Drive marketing strategies to increase online presence and lead generation
• Optimize digital channels for customer acquisition and retention
• Oversee website performance, SEO strategies, and digital content
• Develop and monitor digital marketing budgets and campaign ROI
• Develop effective cross-sell and up-sell strategies via digital and telemarketing distributions.
• Lead the implementation of digital analytics and reporting systems
• Manage advertising campaigns and marketing collaterals across all channels
• Take ownership of HLAS website development and enhancement

3. Telemarketing Operations

• Lead and expand telemarketing operations
• Develop sales scripts and engagement protocols
• Monitor and optimize telemarketing performance
• Ensure compliance with regulatory requirements
• Drive continuous improvement in conversion rates

4. Customer Experience

• Design and implement superior customer journey frameworks
• Enhance digital self-service capabilities
• Drive customer satisfaction and loyalty initiatives
• Lead development of policyholder loyalty programs
• Implement Voice of Customer programs
• Oversee customer feedback management and improvement actions
• Oversee customer service quality across direct and intermediary channels
• Monitor and enhance service levels

5. Affinity Partnerships

• Identify and develop strategic partnership opportunities
• Negotiate and manage partnership agreements
• Create innovative co-branded insurance solutions
• Create and implement effective cross-sell and up-sell strategies
• Drive partner engagement and satisfaction
• Monitor and optimize partnership performance
• Manage and enhance affiliate/partner websites
• Lead partnership performance optimization

6. Team Leadership

• Lead, mentor, and develop a high-performing team
• Foster a culture of innovation and customer centricity
• Drive performance management and talent development
• Ensure effective collaboration across departments

Requirements

1. Qualifications

• Bachelor's degree in Business, Marketing, or related field
• Master's degree preferred
• Professional insurance qualifications advantageous

2. Experience

• 10+ years of experience in insurance or financial services
• 5+ years in senior management role
• Proven track record in digital marketing and e-commerce
• Experience in telemarketing operations management
• Strong background in partnership development
• Experience in customer experience management
• Experience in budget management and cost control

3. Skills & Competencies

• Strong strategic thinking and business acumen
• Digital marketing expertise and data analytics skills
• Excellence in stakeholder management
• Strong leadership and team development abilities
• Innovation mind-set and change management skills
• Project management and execution capabilities
• Understanding of insurance regulations and compliance
• Proven negotiation and stakeholder management capabilities

4. Personal Attributes

• Results-driven with strong commercial acumen
• Excellent communication and presentation skills
• Strategic thinker with transformational mind-set
• Customer-centric approach
• Strong analytical and problem-solving abilities
• Adaptable to fast-paced environment

Performance Indicators

• Achievement of revenue and growth targets
• Digital channel performance metrics
• Customer satisfaction scores
• Partnership revenue growth
• Team performance and development
• Innovation and digital transformation milestones

Reporting Structure

• Reports to: Chief Executive Officer
• Direct Reports: Marketing Manager, Telemarketing Manager

Your Career, Our Passion - COME JOIN US NOW!

Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries NOW.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Diploma holder or professional accounting qualifications recognised by ISCA.
• At least 1 year working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training and attain experiences that cultivate technical competencies.
• Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintain cooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Cultivate and manage business development opportunities. Generate new businessopportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Good project management skills.
• Integrity within a professional environment.

Demonstrate professionalism and competence in the audit client's environment.

• Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

Job Description & Requirements

RESPONSIBILITIES

To operate in a structured work environment

· Undertakes specific stages of audit work under supervision by the Audit Senior

· Begins to appreciate the underlying principles behind the tasks assigned as part of the audit plan

· Obtain audit evidence to corroborate information

· Perform quality audit in compliance with professional standards.

· Able to make adjustments to the application of skills to improve the work tasks or solve non-complex issues

· Able to build relationships, work in a team and identify ethical issues with reference to the code of professional conduct and ethics

· Able to select and apply from a range of known solutions to familiar problems and takes responsibility for own learning and performance.

REQUIREMENTS

· Diploma / Degree in Accountancy, ACCA or equivalent

· Minimum 1 year of experience. Entry level are welcome to apply.

· Execute assigned audit tasks under supervision

· Good communication and writing skills

· Able to communicate well with people of all levels

· Able to work independently and handle stress under tight deadlines with commitment

· Good command in English

· Proficient in Microsoft Excel and Work

· Act in accordance with applicable professional standards

· Knowledge of Caseware Audit Software will be an added advantage.

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

Food Processing Technician (with Logistics Support) is responsible for combining food processing responsibilities with occasional support for our logistics operations, ensuring the seamless flow of our high-quality food products from production to customer.

Production:

• Follow established production procedures and safety guidelines.
• Operate and maintain food processing equipment.
• Inspect and weigh ingredients to ensure accuracy.
• Package and label finished products according to company standards.
• Maintain a clean and sanitized work environment.

Logistics Support (Occasional):

• Deliver products to customers' locations in a timely and courteous manner.
• Load and unload food products from the company vehicle.
• Collect payment for deliveries and reconcile cash with invoices.
• Inspect and maintain the company vehicle to ensure safe and reliable operation.
• Adhere to all traffic laws and regulations while driving.

Any other ad-hoc tasks as assigned.

Qualifications

• Prior experience in a food processing environment is preferred.
• Able to converse in basic English and/ or Chinese language
• Valid Class 3 or 4 driver's license with a clean driving record.
• Ability to lift and carry moderate weights and work in a fast-paced environment.
• Strong attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.

6 days work week

Mondays to Saturdays

Responsibilities:

• Provide support in both AP & AR functions
• Prepare sales invoices and reports
• Prepare outgoing payments through internet banking and manual check payments
• Data entry and filing of accounting documents
• Assist in sales admin support
• Assist in daily administrative works
• Any ad-hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• 3-5 years of relevant work experience preferred
• Proficient in MS Office
• Organized and Meticulous
• Possess good communication and co-ordination skills
• Team player with positive working attitude
• Candidate with relevant experience will be considered for senior position

We are looking for a capable production manager to join our growing team. The primary duties of this role include production planning, resource allocation and safety compliance. If you have excellent communication, leadership and time management skills, this may be the job for you. Please note candidates require at least four years of experience in the manufacturing industry.

Key Responsibilities

• Identify, develop & follow-up on new sales leads for corporate training products and consultancy services.
• Responsible for end-to-end account business planning including research, documentation, account planning and internal coordination to ensure that each account has a clear and actionable plan that best meets the client’s needs.
• Maintain and grow revenue streams by developing and maintaining relationship with clients to ensure maximum revenues generation over the long term.
• Manage delivery of consultancy and training projects including client expectation and satisfaction. Ensures that clients receive products and services to agreed standards of quality and on time by effectively managing and monitoring those who deliver the work and taking corrective action including escalation when necessary to guarantee client satisfaction and sustainable financial results.

Key Requirements

• Bachelor degree in Business Administration, Business Management, Sales & Marketing or closely related field, preferably with past experience in either Human Resource, Quality Management or Organisational Development related work or equivalent experience.
• Prior sales and business development experience in the professional services sector within APAC will be an added advantage. Track record of meeting and exceeding revenue targets.
• Excellent presentation and communication skills and confident in using technology tools to build relationships and engage with clients and prospects.
• A social media presence with a strong follower base will be an added advantage.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible to deliver the right protection and group product solutions to targeted customer segments through our distribution channels (Agency, Bancassurance/Partnership, Group, Digital, etc) and also to ensure effective maintenance of the existing product shelf.

Job Description:

• Ideation and development of new product solutions that are market leading, meet customer needs and improve financial performance.
• Support the implementation of strategic initiative across PACS to drive the protection and group business
• Work with Actuarial Pricing in achieving a balance for all stakeholders, eg. Compensation, pricing, product benefits, time to market, etc
• Participate and support the Head of Department in engagement with distribution partners on product ideation and development
• Work with the delivery/implementation team and other stakeholders to ensure product launch is in accordance to the product plan and meets the objectives of the business case
• Work with marketing and distribution teams to provide education, support and communication tools to better target new customer and service existing customers.
• Tracks performance of products launched and collaborate with stakeholders to improve its performance and/or address any gaps
• Actively monitor the competitive environment and provide the relevant analysis and/or recommendation to support the distribution

Who we are looking for:

Competencies & Personal Traits

• Strong analytical skills and an ability to understand complex insurance product levers
• Good spoken, presentation skills and written communication as well as articulate interpersonal and negotiation skills
• Demonstrate influence and maturity for effective collaboration across departments
• Adaptable and can deal with change and ambiguity
• Dynamic individual who strives in fast moving environment

Working Experience

• Diploma / Degree with at least 8 years or more of experience with successful track records in the area of life product developments
• Ability to work in a team effectively while managing tight timelines and working in a fast-paced environment
• Independent and able to manage relationships with internal and external stakeholders

Education

• Degree in Actuarial/Marketing/Business Administration/Mathematics or related discipline

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Summary:

In this role, you will help to grow the HNW business for one agency channel by working with offshore HNW clients on solutioning for insurance tax related matters and also generating business development initiatives for agents to help the organization bring in the incremental business. As part of this dynamic role, you will report to Head of HNW, Agency Distribution and work closely with distributors and partners to grow the HNW pie for One Agency channel.

Job Description:

• Advise HNW clients on tax related queries for PACS issued insurance products.
• Responsible for the experience and speed of inception of HNW cases and driving HNW related sales targets.
• Actively engage the agency to develop new customer segments such as offshore for them to reach the HNW segment goals.
• Plan and organize the onboarding, training, and ongoing engagements with the Private Client Advisers
• Work with HNW customer segment team on vendors to provide Value Added Services (VAS) for the HNW segment.
• Launch, track and drive HNW sales through specific incentives or campaigns

Competencies & Personal Traits:

• Independent, focused, works well across different functions.
• Excellent verbal and written communication skills, highly developed interpersonal skills – individual, group, written.
• Strong organizational influencing / development traits
• Goal setter and goal getter, creative and analytical when facing challenges.
• Works well in a dynamic environment.
• Design focused, analytical, resourceful, independent, driven and hands-on with a high level of commitment to delivering.
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen.
• Ability and willingness to be hands-on.

Working Experience:

• Must have prior 6-8 work experience as a private wealth tax counsel in one of the established law/accounting firms.
• Must have a good grasp of private wealth/foreign life insurance tax treatment matters for jurisdictions such as Malaysia, Indonesia, Thailand and China.

Education:

• Candidate must have an LLB (Bachelor of Law) or Bachelor of Accounting degree.

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

Key Responsibilities:

• Analyse large datasets to identify trends, patterns and provide insights to support business decisions and strategies
• Develop and maintain interactive dashboards and reports using data visualization tools (e.g. Power BI)
• Conduct process mining to identify inefficiencies, bottlenecks and opportunities for process improvements
• Monitor data quality and ensure accuracy, completeness and consistency in management reporting
• Manage and respond to data requests from internal stakeholders, ensuring timely and accurate delivery of required insights
• Leverage data intelligence tools and methodologies to support continuous improvement in insurance operations

Who are we looking for:

• Degree Holder in Data Science, Business Analytics, Computer Science, Statistics or a related discipline
• Experience in data visualization tools (e.g. Power BI, Tableau, Qlik)
• Strong proficiency in Excel and experienced with basic SQL
• Attentive to details and committed to ensuring data accuracy
• Good verbal and written communication skills, ability to present data clearly
• Pro-active and self-motivated, able to take the initiative independently and work under minimal guidance/supervision
• Positive attitude and willingness to learn and collaborate

Job Purpose

You will be responsible for planning and executing IT audits for the Great Eastern Group of Companies. You will also assist the Singapore Chief Internal Auditor, Group Internal Audit, to provide an independent and objective assurance to improve the Group’s IT control environment.

You are self-motivated, a good team player with initiative, who is keen to explore a career switch opportunity and willing to be challenged. We are open to candidates with experience in IT Security/Operations, application development and career auditors to discuss this opportunity.

The Job

· Participate or lead in the planning and execution of audit assignments to ensure quality and timeliness of reports and deliverables;

· Develop risk-based audit plans and testing programs;

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices to enhance IT control design and enforcement;

· Support business audits through integrated or thematic audits by providing technology expertise and evaluating IT controls supporting the business operations;

· Manage or participate in other ad-hoc assignments including special projects and investigations;

· Contribute to continuous monitoring of technology risk areas. Establish and maintain strong relationship with technology stakeholders including risk management and control groups;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential observations /risks and proactively shares best risk management practices.

Our Requirements

· 5 - 7 years of relevant experience in IT security governance, IT Infrastructure/Cybersecurity/outsourcing operations, Technology Risk Management in banking or FI;

· Knowledge or exposure to cybersecurity controls, infrastructure technology (i.e. cloud security, network, virtualization), ethnical hacking, application security, API, micro services and secure coding standards;

· Familiar with the regulatory requirements specific to technology risk management (e.g. MAS, RMiT, OJK);

· Good report writing, communication and presentation skills;

· Complete audit work papers and reports with minimal intervention by the audit manager/team lead;

· Provide continuous monitoring of technology areas, engage technology control partners to upkeep with the changing IT risk landscape of the group;

· Attention to details to ensure completeness and accuracy of audit coverage;

· Strong analytical skill, time management, independent and collaborative;

· Able to interact well with all levels of staff;

· Bachelor's degree in Computer Science or Engineering, Accounting, preferably hold one or more of these professional certifications (e.g. CISA, CISM, CEH, CISSP, CCSP);

· High level of integrity, takes accountability of work and good attitude over teamwork;

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Self-motivated and takes initiative to improve current state of things and adaptable to embrace new changes; and

· Able to travel overseas when required and safe to do so (10% estimated).

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

• Build and maintain clientele database
• Establish Clients’ financial objectives through Fact Find
• Analyse Clients’ data and determine suitable strategies to meet clients’ financial objectives
• Establish and maintain a long-term relationship with clients through periodic follow-up and reviews
• Adherence to a tight compliance regime in order to provide sound financial advice to clients
• 21 years old and above, as per MAS regulatory requirement
• GCE ‘A’ level, International Baccalaureate Diploma qualification or Diploma awarded by a Polytechnic in Singapore or equivalent
• Willing to network amongst business associates
• Dynamic and wanting to build a long term career in the Financial Industry in Singapore

In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.

Job Description:

• Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
• Attend to claims investigations, service recovery and enquiry
• Attend to medical clarification with hospitals and clinics
• Involve in projects assigned by supervisor
• Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints

Who we are looking for:

Competencies & Personal Traits

• Strong command of the English language (spoken and written)
• Familiarity with human anatomy, general diseases and disease management

Working Experience

• 4 years of experience as a Life & Health claims assessor

Professional Qualifications

• OMA, FLMI (Fellow, Life Management Institute)

Education

• Degree holder of biology & life sciences discipline

Language

• English