Total 1,942 Manager quality assurance executive job vacancies in Singapore

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B knowledge
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

We are seeking highly-motivated individuals with professional experience to join our team as Senior Executive / Assistant Manager, Strategic Projects, Planning & Controlling.

ERGO Insurance Pte. Ltd. is a registered general insurer regulated by the Monetary Authority of Singapore. We are a wholly owned Singapore subsidiary of ERGO Group AG, one of the major insurance groups in Germany and Europe, and we are the primary insurance arm of Munich Re, one of the leading reinsurers and risk carriers worldwide.

www.ergo.com.sg

There are countless good reasons to pick ERGO as an Employer.

No matter where you are in your career, we offer various development opportunities in all departments at all levels.

You’ll experience a fair and open-minded culture where every employee is trusted and valued.

We support you on your career path. Professional development is a central part of our philosophy: we give all our staff the opportunity to develop, both personally and professionally.

If you have a strong passion to succeed and aspire to join a company that can offer you an interesting and diverse career, we look forward to meeting you!

To be successful in this role, you will possess the following experience, knowledge and skills:

Requirements

• Degree in Mathematics, Actuarial Science, Finance, Economics, or equivalent
• Min 3 year years of professional experience in the insurance sector, or in the consulting, investment, or banking sector with knowledge of the insurance sector.
• Fluent command of English in speaking and writing
• Excellent organizational and interpersonal skills
• Efficient communicator to his superiors, peers and other colleagues
• Excellent proficiency in Microsoft Excel (including use of spreadsheets for budgeting, forecasting, business planning, etc.) as well Microsoft Powerpoint.
• Excellent analytical and problem-solving skills.
• Proven track-record in summarizing complex questions into easy-to-understand topics.

Job Description

• Provide high accuracy in self-control work and independent task management skills.
• Able to analyze complex questions and summarize the essentials.
• Able to work under tight deadlines and pressure.
• Able to work as a discreet colleague able to keep highly confidential topics within the circle who needs to know.
• Profound knowledge and experience in drafting power point presentations and developing excel worksheets.

Planning & Controlling

• Support the CE and the CFO to execute the Company’s strategy by tracking, coordinating and monitoring the ongoing strategic projects across the organization.
• Lead the Planning and Forecast process in cooperation with the Head of Finance and Chief Actuary.
• Monitor and control the execution of the business case from a financial and qualitative point of view.
• Support daily, weekly, monthly and quarterly analysis to internal stakeholders and Group Controlling.

Strategic Projects

• Support the CE in developing the overall strategy for the company including but not limited to the definition of the product and sales strategy, claims strategy, and IT strategy.
• Develop strategic initiatives and options which supports the overall strategy in consultation with respective Heads of Departments, including formulation of required business plans and proposals as well as support in relevant execution, monitoring and reporting.
• Support the CE in coordinating the strategic alignment of the Executive Committee in areas of planning, controlling, and corporate governance.

Ad-hoc assignments

• Undertake ad-hoc assignments as and when required by Chief Executive and / or Chief Financial Officer

Brand Executive / Manager

Salary: Executive $3000 - $3500 ; Manager $4000 - $5000

Working Days: Monday - Friday + *Alternate Half Sat WFH (if busy)

Working Hours: 9am - 6pm

Working Location: Marina Square (Promenade MRT)

Job Overview:

We are seeking a motivated and detail-oriented Brand Executive to provide core sales support to our team of Account Managers.

The role includes developing product proposals and presentations, generating quotations and drawings, coordinating marketing activities and supporting digital marketing initiatives.

Responsibilities & Duties:

• Compile, maintain, and update product catalogues, brochures, and finishes to ensure accurate product specifications.
• Coordinate marketing activities in collaboration with the Sales and Marketing Team.
• Execute various administrative tasks as required.
• Stay informed about the latest products and finishes offered by vendors.
• Assist Account Managers with product selection for sales proposals and pricing submissions.
• Support digital marketing efforts on platforms such as Google, LinkedIn, WhatsApp, Blogs, and the Company Website.
• Update and maintain the company’s website and social media channels.

Requirements:

• Minimum Diploma or equivalent, preferably in Interior Design.
• Knowledge of furniture preferred.
• Experience in digital marketing and social media management.
• Familiarity with AutoCAD, design, and rendering software.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.
• Update calendar of activities and programmes which supports the overall SACH and SAMH-SACS corporate messaging and position. Participate in roadshows and events to boost presence and bring about renewal of volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Match and deploy related resources with SACH and SACH cluster of service.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

5) Data Management

• Submit templates to capture the data of CVs and their involvement at the Division
• Submit regular reports on CVs management efforts and outcomes

Requirements:

• Bachelor’s degree, in any discipline
• At least 5 years of relevant work experience
• Personality traits: Highly motivated and self-driven with a positive can-do attitude
• You are someone who enjoys irregular hours from time to time such as evenings and/or weekends from time to time.

Brand Executive / Manager

Working days: Monday - Friday + *Alternate Half Sat WFH (if busy)
Working hours: 9am - 6pm
Location: Marina Square (Promenade MRT)
Salary: Executive $3000 - $3500 ; Manager $4000 - $5000

Job Overview:

We are seeking a motivated and detail-oriented Brand Executive to provide core sales support to our team of Account Managers.

The role includes developing product proposals and presentations, generating quotations and drawings, coordinating marketing activities and supporting digital marketing initiatives.

Responsibilities & Duties:

• Compile, maintain, and update product catalogues, brochures, and finishes to ensure accurate product specifications.
• Coordinate marketing activities in collaboration with the Sales and Marketing Team.
• Execute various administrative tasks as required.
• Stay informed about the latest products and finishes offered by vendors.
• Assist Account Managers with product selection for sales proposals and pricing submissions.
• Support digital marketing efforts on platforms such as Google, LinkedIn, WhatsApp, Blogs, and the Company Website.
• Update and maintain the company’s website and social media channels.

Requirements:

• Minimum Diploma or equivalent, preferably in Interior Design.
• Knowledge of furniture preferred.
• Experience in digital marketing and social media management.
• Familiarity with AutoCAD, design, and rendering software.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can connect, grow, and succeed.

As the Digital Transformation Lead within Prudential Singapore's initiatives, you bridge technology and business, driving digital innovation in collaboration with the Head of Transformation and partnering closely with Group and Local Technology teams. Your leadership focuses on aligning digital initiatives with strategic goals and optimizing tech capacity through direct and matrixed management of business product owners. Crucially, you lead the adoption of best practices in ways of working, ensuring the delivery of impactful digital solutions. Your role is vital in spearheading the digital transformation, ensuring execution excellence, and fostering strategic alignment between technology and business objectives.

Key Responsibilities:

• Strategic Digital Planning: Ensure that all strategic initiatives with enabled by technology has a clear digital strategy, ensuring the integration of digital technologies to drive business transformation and growth. You will lead this strategic journey, positioning Prudential Singapore as a lighthouse in ambitions of the company.
• Collaboration and Partnership: Along with the Head of Transformation, form strategic partnerships with Group and PACS technology teams, and Strategic Pillars to ensure collaborative efforts lead to the successful execution of digital initiatives. Your role in fostering these partnerships will be crucial for seamless integration and innovation.
• Digital Solution Leadership: Lead the pillars to define the vision and objectives for technology solutions alongside business/product owner teams, delivering solutions that meet strategic goals and enhance customer engagement. You will be the driving force behind these impactful digital solutions, ensuring they align perfectly with our business objectives.
• Technology Adoption and Implementation: Champions the adoption of new technologies and oversees digital projects to transform business processes and customer interactions. Your leadership in this area will spearhead the adoption of progressive and disciplined digital implementations, setting new standards for operational efficiency and effective business outcomes.
• Resource Management and Optimization: Assesses and strategically drive recommendations of resources for digital initiatives, optimizing technology capacity allocation. You will ensure the efficient and effective use of resources, maximizing the impact and success of digital projects.
• Risk Management and Governance: Identifies risks and ensures compliance with governance standards to minimize risks and uphold integrity in all digital initiatives. Your strategic risk management will safeguard our digital transformation efforts, ensuring they proceed without unforeseen challenges.
• Stakeholder Engagement: Actively engages stakeholders across the organization. You will strengthen our digital capabilities through your effective management and collaboration with vendors and stakeholders.
• Change Management and Adoption: Ensures that change management efforts maximizes the adoption of new digital platforms. Your initiatives will drive both organizational and cultural adoption, ensuring widespread utilization and maximizing the impact of digital innovations.
• Continuous Improvement: Regularly reviews and refines digital strategies and solutions to stay ahead of industry trends and meet evolving business needs. Your commitment to continuous improvement will keep Prudential Singapore at the forefront of digital innovation.

Who we are looking for:

Competencies and Behaviours Expected:

• Strategic Vision: Demonstrates an understanding of digital trends to develop strategies that align with business goals. Leads with a visionary approach to drive digital innovation.
• Leadership Influence: Inspires teams and influences change across the organization, promoting a culture of digital excellence and innovation.
• Collaborative Thinking: Excels in working with diverse teams and stakeholders, ensuring cohesive efforts and seamless execution of digital initiatives.
• Adaptability: Adapts swiftly to changes and challenges, maintaining resilience in a dynamic digital landscape.
• Problem-Solving: Utilizes analytical skills for effective problem-solving, making informed decisions that ensure project success.
• Communication: Communicates complex digital concepts clearly, engaging stakeholders at all levels and fostering strong support for digital initiatives.
• Continuous Learning: Commits to ongoing learning and improvement, staying ahead of digital trends and encouraging a culture of curiosity.
• Integrity and Compliance: Maintains high ethical standards and ensures digital initiatives comply with policies and regulations, building trust in our digital transformation journey.

Working Experience:

• Minimum of 10 years in digital transformation or digital strategy roles, with evidence of leading significant digital projects to successful outcomes.
• Demonstrated experience in fostering collaboration between technology and business units, ideally within a financial services context or a similarly complex industry.

Education:

• Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degrees or certifications in digital innovation are a plus.

Professional Qualifications:

• Certifications in digital transformation methodologies, Agile project management, or related fields.
• Strong understanding and experience with digital technologies, including cloud computing, AI, and analytics platforms.

Additional Skills:

• Proven ability to lead cross-functional teams in a matrixed environment, driving digital adoption and culture change.
• Strategic thinker with an analytical mindset, capable of translating business needs into digital solutions that drive efficiency and growth.
• Adaptive leader who thrives in fast-paced environments, with a commitment to continuous learning and staying ahead of digital trends.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

In addition to general accountabilities of Senior Management-manage a team of Managers, this job provides guidance to Services Quality & Excellence workgroup on leading regional efforts to improve services quality in APAC. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

Job Description

1. Services Performance Planning and Measurement: Deep knowledge on operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; collaborate with cross functional teams to establish quality goals, drive goals accomplishment; lead key performance indicators improvement.
2. Services Analytics: Design and develop strategic methods for data collection and analysis; lead in the development of data models and evaluation metrics; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.
3. Services Quality Improvement: Lead investigations into product/process to identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on cross- divisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan; set up risk mitigation strategies to minimize or prevent potential risks.
4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; develop user training programs and plans; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

Requirements

• Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.
• Seven years of relevant work experience in engineering, data analytics or related, of which two (2) years are management experience.
• Six Sigma certification is considered an advantage.
• Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.
• Fluency in written and spoken English.
• Comprehensive understanding of fundamental business principles and problems.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Coach and manage teams of professionals in carrying out a variety of assurance engagements;
• Forge relationships within the industry and contribute to the continued success of the teams;
• Develop and facilitate the professional growth of the team members; and
• Involvement in a wide range of advisory projects in the Banking & Capital Markets, Insurance and Asset Management industries.

Requirements:

• Relevant accounting qualifications
• 5-8 years of demonstrable experience in a similar role at a Big 4 accounting firm
• Experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Sound understanding of IFRS/SFRS and SAS/ISA. US GAAP knowledge would be useful
• Excellent project management and team working skills
• Strong interpersonal, written and verbal communication skills
• Ability to demonstrate an understanding of commercial issues facing businesses in this sector
• Effective day-to-day management of clients; building and maintaining client relationships is crucial
• 
  

As part of our recruiting process, interested candidates are to complete an application through our career website at https://www.pwc.com/sg/careers.html

*We regret that only short-listed candidates will be notified.

Job Scope

• Identify and develop training roadmaps for the Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model
• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Provide supervision to clinical team in Q&T team
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

JOB REQUIREMENTS:

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders
• Possess a high level of adaptability and learning agility in a dynamic environment
• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Summary :

• Basic + Allowances + Incentive + AWS + Bonus
• 5.5 working days, flexible working hours
• Company with great career growth

Job Scope :

• Work closely with internal teams such as production, marketing, and operations to ensure smooth project execution.
• Manage supplier relationships, ensuring quality control and that all standards and expectations are fulfilled.
• Supervise invoicing procedures and maintain clear communication with clients about project-related financial matters.
• Other ad hoc duties

Job Requirement:

• Candidates with Event Operation / Event Management in exhibition and corporate events or related experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Job Descrption

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Execute all stages of Talent Acquisition, including sourcing, conducting interviews, selecting candidates, negotiating offers, facilitating onboarding, and conducting new hire orientation.
• Coordinate and maintain relationships with educational institutions for internship and other programs (e.g., Work-Study Diploma).
• Provide assistance with leave management and benefits administration (including insurance), as well as oversee the monthly payroll process, work pass administration, and participate in governmental surveys.
• Oversee procedures related to staff confirmation, contract renewals, resignations, and salary review processes.
• Ensure timely completion of the off-boarding process, including conducting exit interviews and obtaining exit clearances.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life!

The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in.

Description
Regional Quality Manager (RQM) leads teams of Quality Program
Managers (QPMs) who are responsible for supporting and guiding their
respective sites and business partners to achieve business goals. RQM
demonstrates a fundamental understanding of contact center
operations, anticipate broader business needs, collaborate influentially
with cross-functional teams, and develop strategic goals and tactical
plans. RQM align resources to maintain a balance of customer, people,
and business focus; have a passion to develop future leaders; and drive
accountability to ensure success.

In this role, you will work with the business teams (in region and
worldwide) as well as collaborate with the Retail Customer Care
leadership. You will be leading a team to be responsible for helping
identify business trends and insights, building Quality strategy to
support business need and partnering with cross functional teams to
improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Minimum Qualifications
• Ability to work with and influence cross functional business
partners to build and achieve strategic quality objectives and
goals
• Proven track record to analyze data, accurately determine
root cause and implement actions that solve problems and
improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide
variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Role models inclusive leadership behaviors and embraces
their responsibility to build, develop and retain diverse teams
• Makes space to listen, learn, and amplify diverse
perspectives and experiences
• Confronts barriers to greater inclusion with tenacity, care and
commitment

Preferred Qualifications
• Solid understanding of quality principles and approaches
including but not limited to customer journey mapping, process
Improvement methodologies and data analysis
• Experience in the management of outsourced suppliers and
internal teams delivering customer-facing support
• Experience working as part of a virtual team that is
geographically dispersed

Education & Experience
Bachelors degree or equivalent experience

Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

A Senior Logistics Operations Executive / Asssistant Manger is responsible for overseeing the supply chain operations, ensuring smooth and efficient processes for the movement of goods. They manage logistics workflows, coordinate with stakeholders, and solve issues related to transportation, warehousing, and delivery. Here’s a typical job description for this role:

Key Responsibilities:

1. Logistics Coordination:Plan and manage inbound and outbound logistics operations, including transportation, warehousing, and distribution.
   Coordinate shipments, track goods in transit, and ensure timely delivery to customers or warehouse locations.
   Work with freight forwarders, transport companies, and internal teams to optimize the supply chain process.
2. Inventory Management:Monitor and manage inventory levels, ensuring stock accuracy.
   Coordinate with warehouse staff to handle stock movement, storage, and order fulfillment.
   Conduct regular stock audits and implement measures to minimize discrepancies.
3. Documentation and Compliance:Prepare shipping documents such as packing lists, invoices, delivery orders, and customs clearance forms.
   Ensure compliance with Singapore’s customs and trade regulations, including import/export requirements.
   Maintain accurate records of all logistics activities, such as shipment tracking, delivery status, and inventory data.
4. Vendor and Stakeholder Management:Liaise with suppliers, vendors, and service providers to ensure smooth logistics operations.
   Negotiate with logistics partners to secure cost-effective transportation and warehousing services.
   Collaborate with internal teams, including procurement, sales, and customer service, to meet business needs.
5. Process Improvement:Analyze logistics operations and identify areas for improvement in terms of cost, efficiency, and time management.
   Implement strategies to optimize transportation routes, reduce lead times, and improve service levels.
   Stay updated on industry trends and best practices to enhance logistics processes.
6. Problem Solving:Address issues such as delays, damaged goods, or inaccurate shipments, and provide solutions to minimize disruption.
   Respond to customer inquiries and complaints regarding delivery timelines and logistics issues.

Requirements:

• Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business, or a related field.
• 1-3 years of relevant experience in logistics or supply chain roles.
• Strong knowledge of Singapore’s import/export regulations and customs procedures.
• Proficiency in logistics software (e.g., SAP, WMS) and Microsoft Office (Excel, Word).
• Excellent communication and negotiation skills.
• Ability to handle multitasking and work under pressure to meet deadlines.
• 3PL experience is an advantage
• Comfortable working in Tuas (nearest MRT Gul Circle)

Responsibilities:

• Establish and maintain a Project Quality System in accordance with Singapore standards.
• Monitor legal and regulatory compliance requirements and performance, implementing preventive programs to mitigate potential non-compliance.
• Assess the implementation of Quality Plans and Quality Control Plans at sites to ensure they adhere to project specifications and contract requirements.
• Conduct periodic site visits to perform detailed and recorded checks on quality, processes, and safety to ensure adherence to industry and company standards.
• Ensure adequate corrective measures are implemented in cases of non-compliance.
• Liaise with authorities, vendors, sub-contractors, and external parties on project quality matters and improvement requirements.
• Conduct and support QMS internal and external audits, ensuring the closeout of all inspection and audit non-conformities.
• Attend client quality management meetings.
• Coordinate final handover documentation activities to ensure a smooth transition.
• Provide and organize staff training on quality matters, including materials, workmanship, health, safety, and environmental issues.

Requirements:

• Minimum Degree in Engineering or related field
• ISO 9001: 2015 Lead Auditor Certificate
  At least 8 years of QA/QC experience in mixed developments and LTA projects

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

Requirements

• Min Degree in Any courses
• Min 4 to 4 years of volunteer managment experience

Up to $5.5K

Healthcare industry

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities

• Lead generation: source and create a pool of potential clients through networking, research, cold calling, etc.
• Identify potential new clients in various industries.
• Understand and identify quality referral leads.
• Manage client expectations and introduce our services and solutions to clients.
• Coordinate and liaise with our experienced team
• Negotiate the contract terms and preferential outsource service fee with clients.

Job Requirements

• At least 1 year of proven track records in recruitment sales
• Prior experience with clientele-base will be an advantageous.
• Self-motivated and sales driven

• CEI Basics will be an advantages

What We Can Offer:
• Remote Work
• Flexible working hours & work-life Balance
• Full commission-based job with attractive recurring commission scheme.

Job Scope

1) Engagement with Internal and External Stakeholders

• Identify meaningful causes/ interests and volunteering opportunities based on interests, resumes, testimonies of individuals and groups. (Additionally, Corporate Social Responsibility vision for the latter.)
• Create impact and partnerships across different sign-up platforms to expand our volunteer base while facilitating their active engagement through existing/new projects
• Tailor to various audiences, including the next generation of volunteers such as students, young adults and community groups.
• Run and monitor an active volunteer recognition programme
• Liaise and work with Pastoral Care Services on the Patient Befriending Programme.

2) Management and Development

• Map and work with Head of Department (HOD) and/ or relevant HODs and C-Suite to grow and cultivate individuals, groups/ networks for this new alliance of like-minded persons/ groups.
• Match volunteers and volunteer opportunities with internal and external stakeholders Share best practices with internal and external partners at suitable platforms

3) Marketing and Communications

• Promote, advocate and educate on the significance of volunteerism that conveys inclusiveness and accessibility.
• Work with internal and external partners to cross-share contents on each partner’s publicity platforms. Curate and maintain an archive of stories and materials that depict the meaningful work enhance by volunteers.
• Update calendar of activities and programmes which supports the overall organisation and organisation corporate messaging and position.
• Participate in roadshows and events to boost presence and bring about renewal of volunteers.

4) Resource Planning, Training, Review and Audit

• Work with internal and external partners to identify suitable training for staff and volunteers.
• Match and deploy related resources with organisation and organisation cluster of service.
• Adhere to internal checks and controls, SOPs and templates for proper accounting, tracking and compliance.

5) Data Management

• Submit templates to capture the data of CVs and their involvement at the Division
• Submit regular reports on CVs management efforts and outcomes

Requirements

• Bachelor’s degree, in any discipline
• At least 5 years of relevant work experience

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Ecommerce, Snr Executive/ Assistant Manager (Beauty and Wellness)

My client who is in the beauty industry is seeking for a driven and results-oriented eCommerce Senior Executive / Assistant Manager who will play a crucial role in developing and executing the brand's eCommerce strategy, as well as spearheading online product launches.

E-Marketing Strategy Planning:

· Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.

· Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.

· Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.

· Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.

eCommerce Channel Management:

· Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.

· Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.

· Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.

· Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.

· Analyse and review product & campaign performances to improve marketing effectiveness and ROI.

· Any other ad-hoc duties assigned.

Requirements:

· A good degree or diploma in business, marketing, or a related field.

· Minimum 3 years of experience, with preferably experience in the FMCG / beauty industry.

· Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.

· Familiarity with the usage of Shopify to manage eStore is a plus.

· Meticulous with strong attention to detail.

· Results-oriented, resourceful and able to work independently and with teams in a fast-paced environment.

· Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Job Description

A Chartering Executive / Manager is in charge of leading and guiding a team to meet the organisation's goals in the chartering business. Managing resources and risks, and negotiating with various parties on bunkers, spot and time charter deals as well as marketing tonnage are part of the job. The Chartering Executive / Manager evaluates potential business development opportunities to ensure profitability and competitiveness. This role requires sourcing optimal shipping solutions and maximising potential earnings while optimising costs. This job requires excellent communication and interpersonal skills, and the ability to conduct complex negotiations.

Roles & Responsibilities

Identify opportunities and execute voyages on chartering in tonnages in respective region.

Strategically select voyages that maximize earnings potential while ensuring operational efficiency.

Cultivating a robust customer network in respective regions

Analyse the freight market trend to review existing trends and develop new strategies

Work with Operation and Commercial teams to ensure smooth chartering operations

Perform accurate charter calculations

Negotiate and finalize charter party agreements

Monitor and manage performace of chartering business to optimise revenue

REQUIREMENTS

Preferably a Bachelor's degree in Maritime Studies or related field with minimum 2 2 4 years experience.

Ability to work effectively in a fast paced and dynamic environment.

• Career development opportunities
• Attractive remuneration package and benefits

About Our Client

Our client is a leading Singapore-based shipping company with a global presence. It has grown significantly over the years to become one of the largest container shipping companies in Southeast Asia. It offers comprehensive shipping services, connecting major trade routes across Asia, Africa, South America, the Middle East, and Oceania.

Job Description

• Manage a group of agencies in the Asia Pacific region, ensuring they adhere to corporate governance standards and achieve high performance
• Oversee the process of setting up new agencies in the region, ensuring adherence to regulatory requirements and corporate standards
• Lead initiatives to improve agency performance, aligning with key performance indicators
• Collaborate with other departments to improve agency performance in the region
• Partner with the Finance Controller to oversee financial operations, including budgeting, expense management, and dividend declarations
• Lead and contribute to strategic planning processes that aim to enhance operational efficiency and competitiveness
• Provide financial and analytical support to inform decision-making and drive successful project execution in the region
• Build and maintain strong relationships with local partners to foster effective collaboration and ensure compliance with corporate governance standards

The Successful Applicant

• Bachelor's degree in Finance, Business, Economics or Maritime with at least 2 years of relevant working experience
• Proven track record of successfully managing complex projects and delivering results
• Strong interpersonal and communication skills
• Self-motivated and able to think critically

What's on Offer

The successful candidate can look forward to working in a global leader in the shipping industry and experiencing a rewarding career with opportunities for growth in a dynamic and collaborative environment

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-092024-6534465

Phone number

+65 6541 9940

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Career development opportunities
• Attractive remuneration package and benefits

About Our Client

Our client is a leading Singapore-based shipping company with a global presence. It has grown significantly over the years to become one of the largest container shipping companies in Southeast Asia. It offers comprehensive shipping services, connecting major trade routes across Asia, Africa, South America, the Middle East, and Oceania.

Job Description

• Manage a group of agencies in the Asia Pacific region, ensuring they adhere to corporate governance standards and achieve high performance
• Oversee the process of setting up new agencies in the region, ensuring adherence to regulatory requirements and corporate standards
• Lead initiatives to improve agency performance, aligning with key performance indicators
• Collaborate with other departments to improve agency performance in the region
• Partner with the Finance Controller to oversee financial operations, including budgeting, expense management, and dividend declarations
• Lead and contribute to strategic planning processes that aim to enhance operational efficiency and competitiveness
• Provide financial and analytical support to inform decision-making and drive successful project execution in the region
• Build and maintain strong relationships with local partners to foster effective collaboration and ensure compliance with corporate governance standards

The Successful Applicant

• Bachelor's degree in Finance, Business, Economics or Maritime with at least 2 years of relevant working experience
• Proven track record of successfully managing complex projects and delivering results
• Strong interpersonal and communication skills
• Self-motivated and able to think critically

What's on Offer

The successful candidate can look forward to working in a global leader in the shipping industry and experiencing a rewarding career with opportunities for growth in a dynamic and collaborative environment

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-092024-6534465

Phone number

+65 6541 9940

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C