Total 32,113 Others/Any quality assurance manager job vacancies in Singapore

CRITICAL WORK FUNCTIONS & KEY TASKS

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the company.They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the company's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in basic office software.
• Exceptional communication and interpersonal skills.

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a highly motivated and experienced Assistant Branch Manager to oversee the daily operations of our indoor playgrounds in Singapore. As the Assistant Branch Manager, you will be responsible for maintaining excellent customer service standards, supervising outlet staff, achieving sales targets, and ensuring the smooth functioning of all branch activities. This is an exciting opportunity for an individual who thrives in a fast-paced environment and has a passion for delivering exceptional customer experiences.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

We offer the following benefits to Full-Time employees:

• A five-day (shift schedule) work week comprising not more than 44 hours.
• Staff discounts applicable at all outlets.
• Monthly sales incentive awards*
• Monthly attendance incentive*
• Staff referral fee
• Annual variable performance bonus
• Progressive annual leave entitlement
• Uniform provided
• On-the-job training
• Comprehensive medical benefits to ensure the health and well-being of our employees.
• Opportunities for career development, fostering growth and advancement within the group.
• The opportunity to grow with the company, contributing to its success and sharing in its achievements.

Roles & Responsibilities:

1. Assist management in developing and strengthening operations processes and workflows.
2. Maintain safety and cleanliness standards set by management.
3. Review day-to-day operations process flow, summarize key results, and provide feedback and improvement plans.
4. Manage customer experience and expectations, attend and resolve customer problems, complaints, and service requests.
5. Network with clients and customers to improve the presence and reputation of the branch and company.
6. Manage service crew duty rosters and performance, and develop training plans to ensure service excellence.
7. Manage inventory and playground equipment.
8. Support the branch manager and work closely with the HR, marketing, and finance departments to fulfil operational needs.
9. Any other tasks as assigned by the supervisor.

Job Requirements:

1. Minimum of 3 years of experience in a similar role, or in hospitality or customer-oriented job in front-line capacity.
2. Experienced in a supervisory role within the childcare, recreational, or entertainment industry is preferred.
3. Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and team members.
4. Able to work independently and effectively under tight deadlines in a fast-paced environment.
5. A good team player with a high level of enthusiasm, drive, initiative and commitment.
6. Flexibility to work shifts, weekends, and public/school holidays.
7. Capability to stand/walk for extended periods.
8. A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm.
9. Experienced in using Microsoft Office tools, specifically Excel, Word, & PowerPoint.
10. This is a FULL TIME position.
11. The work location will be assigned based on business requirements which will be shared with you during interview. Please refer to our website for outlets location (https://kiztopia.com).

Qualifications Requirements:

1. At least a diploma in Business Management, Hospitality, or a Tourism Certificate.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

INTRODUCTION

As the functional lead, you are responsible for supporting the success of the APJ field and partner marketers by helping to identify development opportunities and supporting team members to achieve their goals.

The Field Marketing Manager is responsible for serving as the main APJ point of contact demand generation/acceleration through effective planning and execution of marketing activities, programs and campaigns including the relevant use of account-based marketing data-driven marketing, inside marketing, digital marketing, events, and more.

RESPONSIBILITIES

In this role, you are delivering against the marketing demand generation and revenue objectives as defined within a specific sales area-based territory, as well as:

STRATEGY EXECUTION

• Development of the marketing strategy and program plan by identifying the appropriate solution or industry program portfolio mix to address the business needs and prioritizing a digital-first, integrated approach
• Drive the relevant approach for teams to deliver on time, on brand, and on budget, while ensuring quality, consistency, and compliance
• Adjust marketing campaign plans and shift resources to respond to changing marketing conditions or pipeline gaps. Lead Management - Strong understanding of internal lead management systems in order to oversee proper access and management of leads and to empower teams to improve lead development, quality and flow throughout the customer buying cycle. Review reports to understand the impact of marketing programs on pipeline health and to follow-up on necessary actions to drive alignment with relevant business stakeholders and manage escalations proactively
• Planning ½ to 1 year with quarterly adjustments
• Translate business strategy and objectives into effective marketing execution tactics to meet marketing and sales goals
• Be digital savvy and able to build a tactical Digital First approach including web, social media, paid search, paid media
• Be fully trained and responsible to ensure brand, quality, consistency, and compliance and promote these aspects within all related demand generation and nurturing activities.
• Collaborate with different teams to provide a balance of marketing activities across all pipeline stages including acceleration and close activities as required
• Serve as the face of marketing to the region or MU sales executive, actively seek for opportunities to participate in business planning and engage in these interactions

FIELD ENABLEMENT

• Look for opportunities to communicate the overall plan to sales stakeholders (sales, sales operations, VAT team members), marketing colleagues and partners
• Drive rollout of marketing tactics and assets that align with the needs of the business
• Communicate proactively with sales teams to understand marketing effectiveness, including digital strategies and performance, and to seek out areas of improvements
• Anticipate stakeholder conflicts, drive managerial resolution
• Proactively provide feedback to other marketers to improve overall marketing performance
• Manage a series of events mix designed to gain brand awareness in target segment, drive new leads or accelerate existing opportunities – trade shows, conferences, seminars, webinars and roundtable/smaller workshop types

REGIONAL CHAMPION

• Oversee regional marketing events/virtual events strategy and successful execution
• Ensure maximum lead generation and marketing automation generate leads, maximise conversion rates and generate sales demand among prospects aligned to the customer journey
• Look to roll out campaigns in a programmatic method to drive efficiencies across markets
• Drive the integration of global programs into regional activities

YOUR PROFILE

• Bachelor's degree. MBA/Master´s degree or equivalent preferred.
• 8+ years of professional marketing experience, with solid experience in marketing execution
• Experience in/with sales
• Experience in B2B marketing
• Marketing strategy development and planning
• Experience in the IT industry
• advanced technical or business skills and special knowledge in one / several areas
• Customer focus with developed acumen to cultivate and develop lasting customer relations
• Experience in a multi-national company
• Minimum 7-10 years of marketing experience, with minimum 5-7 years in marketing execution in an increasing amount of responsibility
• Travel required about 10-20%Guiding and mentoring peers and/or junior level colleagues
  Deep experience in B2B marketing in the IT industry
  Solid experience in delivering marketing demand generation and in execution of marketing activities, programs and campaigns
  

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Description:

Executing the company’s digital marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various digital marketing platforms.

The Digital Marketing Executive works closely with the internal marketing team and/or digital agencies to achieve specific company objectives set by the Head of Marketing such as; increasing digital sales, lead generation, brand engagement, and conversions.

Job Requirements:

· Assist the team in the development of the overall digital marketing strategy

· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)

· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

· Optimize web pages such as the homepage, landing pages, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings

· Conduct regular technical SEO audits and work with the web development team to fix technical website issues

· Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

· Conduct research on market trends, brand’s audiences and competitors and end-to-end consumer journey to drive engagements and conversions

· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

· Keep up to date with the latest SEO trends, search algorithm updates, new SEO tools and best white hat practices.

· Diploma/Degree or professional certification in either Marketing, Digital Marketing, Public Relations or Mass Communication

· Flair in strong creative design and copywriting skills is a plus

Description

Position: IT Audit Manager

Location: Kuala Lumpur, Malaysia

Employment Type: Full-Time,Permanent

Our Company is a leading technology company dedicated to delivering innovative IT solutions to clients across Asia Pacific. With a strong presence in Malaysia, we are committed to maintaining the highest standards of security, compliance, and operational excellence.

Position Overview: We are seeking an experienced IT Audit Manager to lead our internal audit function and ensure compliance with international standards and regulatory requirements. The role involves overseeing IT audit activities, risk assessments, and working closely with various departments to strengthen our control environment.

Key Responsibilities:

• Develop and execute a comprehensive IT audit program aligned with business objectives and regulatory requirements
• Lead and supervise IT audit teams in performing complex audits of information systems, infrastructure, and cybersecurity controls
• Evaluate the effectiveness of IT controls, governance structures, and risk management processes
• Conduct risk assessments and develop risk-based audit plans
• Review and assess compliance with IT policies, procedures, and regulatory requirements
• Provide detailed audit reports and recommendations to senior management
• Collaborate with external auditors during statutory audits and regulatory examinations
• Monitor remediation efforts and follow up on audit findings
• Mentor and develop junior audit team members
• Stay current with emerging technologies and their impact on audit methodologies

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Professional certifications such as CISA, CIA, CISSP, or equivalent
• Minimum 3 years of IT audit experience with at least 3 years in a managerial role
• Strong understanding of IT infrastructure, cybersecurity, and cloud technologies
• Experience with IT governance frameworks (COBIT, ITIL, ISO 27001)
• Knowledge of Malaysian regulatory requirements and international standards
• Excellent project management and leadership skills
• Strong analytical and problem-solving abilities
• Fluent in English; Bahasa Malaysia proficiency is an advantage
• Technical Skills:
• Expertise in IT audit tools and methodologies
• Understanding of network architecture and security protocols
• Knowledge of database management systems
• Familiarity with cloud services (AWS, Azure, GCP)
• Experience with ERP systems and business applications
• Soft Skills:
• Outstanding communication and presentation abilities
• Strong interpersonal and stakeholder management skills
• Excellent report writing capabilities
• Team leadership and mentoring abilities
• Detail-oriented with strong organizational skills

Benefits:

• Competitive salary package
• Performance bonuses
• Health and dental insurance
• Professional development opportunities
• Annual leave and medical leave
• Flexible working arrangements
• Employee wellness programs
• Career Development:

For interested candidates, email [email protected]

We regret to inform you that only shortlisted candidates will be contacted. Applicants who send us their personal data and resume are deemed to consent to us collecting, using, and disclosing their personal data for our internal use and subsidiaries. As such, you have given your consent, read, understood, and agreed to this process of job application. Thank you.

What you will do:

Johnson Controls Marine & Offshore Service unit is a global business with employees acting across the globe and backed by a global service team in 10 locations. The Service business is acting on HVAC, Fire Protection & Refrigeration solutions to deliver maintenance and retrofit services to a wide range of applications for Merchant vessels, Cruise, Offshore, Passenger, Navy and Coast Guard.

As Sales Account Manager, you will build relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin. Services and supports existing customer accounts in assigned local geographic area, with a limited sales target or quota.

How You Will Do It:

• You will be responsible for expanding after-sales services (parts and services sales) for HVAC systems & Fire solutions to commercial ship owners, ensuring customer satisfaction and loyalty
• This is a Hunter role, where you will leverage from our installed base to identify and engage potential customers, end users, and influencers. Collaborate with Services support team to grow after sales offerings
• Sales process ownership. Create quotations, specifications and sales proposals and manage the entire sales cycles from initial contact to closing
• Strategic relationship building by gaining a deep understanding of the decision-making processes within customer’s organization to secure successful outcomes
• Ability to connect, and nurture strong customers relationship with key influencers and expanding your network within the customer base to drive business growth
• Ownership to update and maintain sales pipeline and development activities in the CRM

What We Look For:

• Bachelor’s degree /or Diploma preferably in Sales or Engineering
• At least 3 years sales experience working within the Marine or Offshore Oil and Gas market
• Familiar with HVAC or fire detection / suppression systems is highly desirable
• Strong communication skills and ability to translate technical solutions into clear, tangible value driven proposals
• Must be able to work autonomously, while also thriving a collaborative global team environment
• High level of Business Acumen with strong strategic agility

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Key Responsibilities

• Arrive on duty punctually in a clean and neat appearance.
• Build an efficient team of staff by controlling, guiding, and motivating them in the day-to-day operations of the dining club, and ensure good communications within all levels are always maintained.
• Behave in a sober and orderly manner and cooperate with fellow employees and colleagues to provide efficient work within the company.
• Be responsible for the high standard of service of food and beverage and entertainment in the dining club.
• Understand the dining club’s concept and when required, contribute ideas to the marketing and entertainment of the dining club.
• Ensure all food and beverage products are prepared and served to the quality standards stipulated in the Operations Manual, maintaining these standards to a five-star level.
• Establish, maintain and develop adequate guest relations, including the building of the customer database.
• Be responsible for the training of all staff to maintain and improve the standard of service.
• Observe and enforce all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash.
• Observe and enforce all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures.
• Ensure the equipment and interiors of the dining club are always maintained thoroughly in a clean and fully operational manner to the standards stipulated in the Operations Manual.
• Ensure the restaurant is properly staffed and that staff appearance and discipline are maintained at all times.
• Be responsible for the daily briefing of the dining club staff about new promotions, menu items, functions, internal news etc.
• Handle promptly any guest complaints and report accordingly.
• Recommend improvements in methodology, equipment, or staff to improve service.
• Attend scheduled management meetings.
• Work closely with other managers and across other departments in the coordination of functions and other matters of the dining club to ensure smooth management of the venue.
• Participate in any personal development, training, or other programs that the Operations Manager may ask you to take part in.
• Delegate as appropriate the various aspects of the position of Assistant Manager, at the same time ensuring the accurate execution of these tasks.
• Act as Duty Manager according to the work schedule with full responsibility for the running of the shift, including all reporting functions, when required.
• Carry out any other tasks as reasonably requested by the management.

Qualifications

Requirements

• Ability to communicate effectively verbally and in writing.
• Extensive food, beverage, and restaurant operations knowledge.
• Knowledge of relevant computer applications usage.
• Basic knowledge of accounting principles and practices.
• Possess organizational and team management skills with a strong and professional approach to customer service.
• Tertiary qualifications preferred; a combination of practical experience and education will be considered as an alternative.
• Ability to perform all functions within the restaurant, when required.

[Job ID: 401769]

Key Responsibilities:

• Manage High Net Worth client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.
• Develop and maintain strong relationships with assigned clients, ensuring high levels of customer satisfaction and loyalty.
• Serve as the primary point of contact for client queries, needs, and concerns, managing the overall client experience.
• Proactively engage with clients to understand their financial goals and offer tailored banking and investment solutions.
  Maintain regular contact with clients, ensuring timely follow-ups on all requests and issues.
• Identify and convert sales opportunities from existing client relationships, enhancing revenue growth.
• Seek new business opportunities by networking and generating leads within the assigned region.
• Manage a portfolio of clients and provide ongoing monitoring of their financial needs.
  Ensure clients' portfolios are aligned with their long-term goals and offer timely solutions to address any changes in their financial situation.
• Conduct regular portfolio reviews with clients and provide advice on managing their assets, liabilities, and investments.
• Provide expert advice and guidance to clients on various banking products, investment options, and financial planning.
• Stay up-to-date on the latest financial trends, regulations, and market conditions to advise clients appropriately.
• Tailor product offerings to suit the needs and risk profiles of clients, helping them make informed decisions.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Purpose of the job:

Part of the Financial Reporting Team to produce timely financial statements that are consistent across the ST Engineering Group and in accordance with group policies and financial accounting standards.

Key job Accountabilities:

• Accountable for all financial and management reporting requirements of a portfolio of entities
• Supervise a team of co-workers to achieve financial excellence, including the following: 1) timely and accurate monthly reporting and submission of financial results; 2) transactions are properly accounted for in accordance with the relevant statutory regulations, accounting standards, and group polices; 3) proper cost allocation for line of business reporting; 4) reconciliations of intercompany balances/transactions and key accounts are performed and reviewed; 5) preparation of harmonized set of statutory accounts for all entities within the ST Engineering Group
• Engage with business partners / management on financial results review
• Manage and lead harmonization and automation projects to ensure continuous improvement in quality and efficiency of accounting processes
• Coordinate closely with other shared service teams and business partners on procedures and accounting matters
• Liaise with external/internal auditors
• Support business partners on financial information/reporting
• Provide guidance and training to a team of co-workers

Qualifications:

• Bachelor’s degree in Accountancy or other professional accounting qualifications
• Chartered Accountant will be an advantage
• At least 5 years of managerial experience in Financial Accounting and Reporting
• At least 3 years of managerial experience in Big 4 audit firm
• Sound knowledge of accounting standards and relevant statutory requirements
• Good interpersonal skills – able to engage with co-workers from various work teams/levels
• Effective written and oral communication skills
• Able to work independently and under tight timelines
• Proficient in SAP and Hyperion

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

Training Development Manager Responsibilities:

• Create and execute learning strategies and programs
• Evaluate individual and organizational development needs
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, workshops and other trainings
• Assess the success of development plans and help employees make the most of learning opportunities
• Help managers develop their team members through career pathing
• Track budgets and negotiate contracts
• Hire and oversee training and L&D Specialists

Requirements and skills

• Proven experience as an L&D Manager, Training Manager or similar
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Excellent communication and negotiation skills; sharp business acumen
• Ability to build rapport with employees and vendors
• BSc/BA in Business, Psychology or a related field
• Professional certification (e.g. CPLP) is a plus

Project Manager, FMCG

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

What You Will Do

The Project Manager, Essential Health is responsible for driving growth, profitability, and business continuity initiatives for the Essential Health throughout Asia Pacific. This includes projects related to inter-affiliate supply (cross-region) as well as the in-region extension of projects selected by Asia Pacific Regional Segment for entry into the local market portfolio. The role will play a pivotal part in orchestrating the end-to-end collaboration in support of segment initiatives across value stream, commercial, IMO Leaders, project managers, R&D, Quality and other multi-functional team members. This position is a part of the Essential Health Product Value Stream and Portfolio Management team, and will serve as an enabler to the Consumer business strategy:

Key Responsibilities

• Lead cross-functional project teams in a matrix environment from project approval through project completion, partnering with the other functions of the Essential Health Supply Chain VSL/PMO team, manufacturing sites (internal & external), Integrated Planning, Strategic Sourcing, Commercial marketing teams, QA.
• Lead for senior management, sponsors and cross-functional partners for assigned inter/intra-regional projects.
• Lead project risk assessment/management that incorporate for all global and regional project risks in all stages of SPEED (Smart Project Execution & Delivery).
• Work with cross-functional team members to assess feasibility of project scope, FPO (Final Project Objectives), investment and resources, develop detailed project timeline and manage the activities for successful execution of projects.
• Identify and communicate "trigger events" (change in project scope) to senior leaders, providing recommended path forward and applicable alternatives.
• Pro-actively provide alternative analysis to identify acceleration opportunities or opportunities to strengthen the business proposition, taking into account the end-to-end business impact across Plan, Source, Make, Deliver, including short term and long term.
• Provide strategic leadership to project team, articulating the global plan, requiring a high-level understanding of what is needed to develop regionally and globally.
• Will work closely with key Franchise leads to ensure global project objectives and key milestones are achieved.
• Leadership of regular Core Team meetings, maintains effective communication and working relationships among project core team.
• Participation in regional project team meetings as appropriate.
• Provide coaching and capability building support to the new/junior project manager and the core team members as necessary.
• Pro-actively identify risk to the project execution at the early stage. Lead the development of the mitigation action to secure project's commitment, while protecting the business and supply chain impact. Provide necessary escalation in a timely manner, with options, end-to-end impact, and recommendation to senior leaders.
• Ensure adherence to the standard governance framework. Prepare and present project progress and escalation to ensure all key stakeholders are informed on the necessity in a timely manner.

Requirements

• Minimum of a Bachelor's degree in any field of studies
• Minimum of 8 years of business/work experience required with cross functional experience, for example, but not limited to R&D, Engineering, Supply Chain, Marketing or Finance preferred
• Demonstrated experience leading cross-functional teams is preferred
• Experience in a matrix team environment preferred
• Experience working in a GMP and/or ISO regulated environment preferred
• Knowledge of New Product Development and Life Cycle Management preferred
• Experience using a PPM tool to manage a portfolio of projects preferred
• Knowledge of Process Excellence methodologies preferred
• Demonstrated experience in project/program management process/cycle - required
• Project Management Training or a Project Management Professional (PMP) certification preferred

Interested parties, please apply through this advertisement.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

The ideal candidate will lead initiatives to generate and engage with business partners. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. The ideal candidate is a pro-active, motivated and organised individual who welcomes the challenges of fostering long-term relationships, identifying business opportunities, closing business deals and playing a significant role in the growth of our organization.

Duties and responsibilities

• Responsible for taking on new client leads and be the consultant to new and existing clients on engaging, advising corporate clients in areas of structuring, incorporation, licensing, accounting, taxation and related topics.
• Actively engage the clients for cross-selling of the Group’s services in 8 markets of Asia Pacific.
• Responsible for effective management of new leads, new client onboarding, conducting customer due diligence and KYC works for the Group.
• Responsible for assisting the Associate Director in developing channels of sales leads.
• Generates new corporate partnerships through various modes such as events, networking sessions, and ongoing relationship management of existing corporate partners.
• Conducts data analysis and prepares detailed report for new business opportunities as and when required.

Requirements

• Good university degree preferably in area of finance, accounting, banking or marketing
• Know-how and experience in managing direct and indirect business-to-business sales channels
• High proactiveness, persistence, and drive to achieve performance goals
• Have an outgoing personality and loves communicating with people
• Able to present and articulate well in both written and verbal communications
• Able to work well with colleagues across functions and jurisdictions
• Relevant past experiences in the corporate & professional, accounting, taxation, secretarial services etc will be preferred

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Overview

We're seeking an experienced Sales Enablement Program Manager who can develop and grow our sales enablement function across APAC. The ideal candidate combines deep sales expertise with proven success in building effective enablement programs. Through systematic training needs analysis and close collaboration with sales leadership, you'll create practical solutions that elevate team performance. Your role will be crucial in designing programs that deliver immediate impact while laying the groundwork for future growth.

Key Responsibilities

• Partner with sales leadership to assess team performance and develop targeted training solutions
• Design and implement structured enablement programs including processes, templates, and playbooks
• Create engaging training programs that can be effectively delivered across APAC regions
• Develop comprehensive onboarding frameworks that ensure consistent quality
• Build strong partnerships with product, marketing, and GTM teams to align training content
• Establish clear metrics to measure program effectiveness and guide improvements
• Lead quarterly regional onboarding and annual Sales Kickoff (SKO) sessions

Qualifications

• 5+ years combined experience in B2B sales and sales enablement
• Proven success building and improving enablement programs
• Strong background in training needs assessment and program design
• Experience creating efficient processes and effective training frameworks
• Track record of successful sales performance and team development
• Expertise in developing and delivering impactful training programs
• Strategic mindset with focus on practical, results-driven solutions
• Outstanding ability to translate technical concepts into compelling training materials
• Excellence in stakeholder management and cross-functional collaboration
• Deep understanding of the APAC market preferred

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

We offer:

• Market conform salary + performance bonus
• Health and wellness benefits
• Hybrid work model
• Personal and professional development
• Permanent, full-time employment
• And more!

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.

Job Scope:

Manage and direct all aspects of human resources for Allegion ASEANA, SOSS Asia and GSM China. This role will work with leaders to release the potential of our people, attract and retain diverse talent, shape our future organization, and create a DEI and high-performing culture. The role will enable the growth and performance of our business, delivering on our purpose and values.

The incumbent has the primary responsibility for labor relations, employee relations, recruiting, training, policy administration, performance management, conflict resolution, and employee/management consultation. These activities include developing, recommending and implementing goals/objectives, policies, procedures and courses of action to support the business and its employees.

Primary Responsibilities:

· Leadership - Partner with the Business leaders to shape and deliver an HR strategy that delivers business growth in support of the Allegion Strategy and HR priorities. Closely work with the International HR COEs to deliver against strategic HR priorities; Drive organizational transformation, talent development, employee engagement, and culture change initiatives that support Allegion’s growth and strategic goals in the region.

· Integration- Lead the integration of the Soss Asia into Allegion. Review the current HR policy, system and establish an HR management system, including C&B, HR Operations, training etc. to be in line with Allegion policy but with some flexibility to address SOSS Asia needs.

· Recruitment - Responsible for talent recruitment and management, including recruitment strategy, process design, candidate evaluation, salary negotiation.

· Employee Relations – recommend, develop, and implement employee relations practices to foster a positive employer-employee relationship and support the overall effectiveness of the organization.

· Consultation and Facilitation – provide expert consulting to line management regarding human resource administration to facilitate overall organization performance.

· Diversity Plan - design and implementation of a diversity plan that delivers skills, knowledge and abilities for building truly diverse workforce. Encourage proactive approaches that encourage acceptance of differences, capitalizing on strengths of the team.

· Remuneration Policy Administration- Advise on competitive conditions and internal remuneration anomalies and prepare remuneration review information to enable business unit managers to conduct review effectively and efficiently.

· HR services - Delivering of HR services to ensure efficiency, quality, and employee satisfaction. Responsible for employee lifecycle events, including onboarding, termination, job change, leave management, etc. Responsible to review the processes and programs to ensure the continuous improvement and provides regular training and communication to employees.

· Payroll Support- Manages and contributes towards effective payroll support for the Business. Ensures compliance/audit requirements for payroll administration and other administration processes. Identifies areas for improvements and evaluates outsourcing possibilities in the payroll/benefits admin section. Contributes to the payroll vendor selection and evaluation exercises.

· HRIS Management - Work with Global team to optimize HRS related projects and processes based on local needs, set up or revise the SOPs, including HR internal process, self-service administration process, etc.

Job Specification:

Part A: Job Knowledge / Technical Skills / Qualifications

Must have:

§ 20+ years of HR experience with at least 8-10 years in a leadership role within a complex multinational organization.

§ Experience in providing end-to-end HR support and leadership across diverse functions (Commercial, Manufacturing, Support).

§ Solid track record of M&A transactions (in Singapore and outside of Singapore).

§ Experience in managing HR services and operations across multiple sites or regions, with knowledge of

local practices in Southeast Asia and North Asia countries (e.g. Singapore, China, Hongkong, South Korea

,etc)

§ Experience in navigating complex HR challenges, particularly in manufacturing and commercial business.

§ Proven track record of leading large-scale organizational change initiatives.

§ Experience dealing with international teams and managing requests from Global stakeholders.

§ Self-starter who is able to work with minimum guidance.

§ Proficiency in Mandarin and English (written, spoken, and reading) is required.

§ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)

§ Strong general business acumen

§ Strong planning, process and project management skills

§ Demonstrated evidence of strong problem-solving abilities

§

Nice to have:

§ Professional qualification in global remuneration

§ Professional qualification in organizational coaching

Part B: Personal Skills

§ Ability to communicate effectively and build rapport at all levels

§ Excellent verbal and written presentation and communication skills

§ Effective collaboration and interpersonal skills to build rapport and influence positive results as a leader and member of the team.

§ High focus on customer satisfaction

§ Ethical in all aspects of business

§ Highly reliable, takes ownership and remains accountable

§ Accurate and numerate with strong attention to detail

§ Flexible and calm under pressure

• Salary: $7,000 - $10,,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serialnumbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation.
• To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication/escalation of technical problems on all projects.
• Research technical development standards for present and new technologies.
• Provide technical support of the company's service to clients
• Design the project template to cover the tasks needed for each project
• Keep the project task updated for each project on hand.

Requirements

1. Degree qualified in Electrical / Communication / Broadcast Engineering or

similar related field.

2. 10+ years of relevant work experience.

3. An expert in equipment and products used in broadcasting; for example,

audio and vision mixers, radio communication products, cameras, and

camera lens

4. Experienced in technical training for knowledge transfer

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

· 5 days’ work week (8.30am – 5.45pm)

· UP to S$6,500

· Location: North East (Tai Seng)

Job Responsibilities:

· Identify potential and new greenfield opportunities that support company Future Strategic Profile.

· Assist in conducting and formulating comprehensive studies on business solutions for implementation.

· Assist in pilot testing of business solutions with customers, potential partners, suppliers and internal business units and personnel.

· Identify strategic leveraging opportunities within company in order to expand geographic footprints, and deepen business and relationships with target customers, and facilitate the realisation of identified potential.

· Sell new solutions and cut deals.

Job Requirement:

· Good analytical skill, capable of doing in-depth analysis, providing insights to market and customer trends, market needs and possible 'winning' solutions to address identified opportunities and gaps.

· Self-driven, persistent, highly motivated and passionate about serving customers by going the extra miles.

· Possess an entrepreneurial mindset with hands-on mentality to seek out new contacts and build relationships and convert them into customers.

· Willing to work under fast paced and challenging environment

· Able to travel in the region with short notice.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Manager, Sales & Account Acquisition (Start-up) (Cosmetic Ingredient B2B)

Zellulin®

Created by Nature. Sustainably Replicated by Biotech.

Zellulin® BioPlatform is a triple-patented sustainable biotechnology that utilizes cultivated fish cells to obtain cell-identical functional proteins. These proteins are transformed into sustainable, traceable, nature-balanced biopeptide complexes as skincare active ingredients. Please refer to the brand website: https://www.zellulin.tech.

The role suits a great team player who is proactive, driven, results-oriented, a dedicated high performer, and a keen learner. It offers abundant space for personal and professional growth.

Position:

• One full-time role

• Monthly regular regional and international travel are required

• Teleconference with overseas customers outside of local working hours is required

Qualifications & Experiences:

• BS/BA from an accredited college or university preferred

• Minimum five years of sales and account acquisition experience in the special chemical industry, preferably branded ingredients for personal care products

• Proven track records in B2B new corporate accounts development & acquisition and deal-closing are essential

• Experience working with ingredient distributors is advantageous

• Prior work experience in MNC is a bonus

• Experience in working with an international team is essential

• Excellent command of written and spoken English

• Experience with Salesforce and Shopify is required

• Excellent skill with MS Excel, Word, PowerPoint is required

• Proficiency in Microsoft Office Suite and virtual meeting tools

• Demonstrated command of analytical thinking, metrics-driven sales models and KPI’s

• Clear understanding of go-to-market strategies within the skincare and personal care ingredient markets across multi-channels

• Demonstrated skills and experiences in prospecting and managing sales pipelines

Job responsibilities:

• Report to the CEO or designated management team member.

• Take full ownership of achieving target sales revenues.

• Own the full cycle from deriving the lead generation strategy and plan, sales funnel design, designing customer journey and touch points, setting sale targets and KPIs, scouting for prospective B2B customers, developing target customer lists, conducting customer corporate mapping to come up with account-specific sales tactics, running both online (social media and email) and offline (trade show, contests) marketing and outreach campaigns, sourcing warm introductions, initiating and planning customer meetings, preparing and conducting pitch and presentations, developing account and customer relationship, initiating, negotiating and closing deals, preparing quotations and tax invoices working with accounts and logistics teams, following up with customers for payment, managing the process of product dispatch by giving clear information and directions to team members of warehouse, production and customer support, updating customers of their order status, checking in with customers after product delivery, managing customer experience pre- to post-sales, running customer satisfaction and feedback surveys.

• Act as the brand’s ambassador, developing goodwill and an excellent reputation by ensuring high-quality, pleasant, respectful, and professional customer interactions. Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring timely responses

• Research and understand the industry and market trends to effectively communicate product features and benefits to customers.

• Ensure all target leads, contacts, opportunities, sales, and ongoing interactions with customers are recorded in Salesforce.

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• For markets covered by distributors, work closely with distributors’ management, sales and commercial teams. Conduct weekly calls, sales training, customer presentations and sampling of products.

• Assist management in identifying upselling and cross-selling opportunities.

• Responsible for driving the ingredient strategy to achieve maximum sales, profitability, and market share in accordance with projected sales goals and financial guidelines.

Traits:

• High level of professionalism, honesty and transparency. Excellent integrity and ability to keep confidentiality in the highest priority manner.

• Compassionate and considerate.

• Driven, diligent and go beyond expectations.

• Patient, polite, persistent, and durable, and has a growth mindset in front of rejections and failures.

• Confident, personable, composed and pervasive.

• Friendly, smiley, positive, outgoing and energetic.

• Respectful, polite and has good etiquette.

• Intellectually inquisitive, eager to learn.

• Passionate about sustainability and new technology applications on skincare and other lifestyle products.

• Pragmatic, can-do spirit, and up to go beyond the comfort zone.

• Open to and can learn from feedback through developing steps for improvement.

• Self-motivated, inquisitive, entrepreneurial in spirit.

• Strong interest and ability to work in a startup environment.

• Ability to multi-task and thrive in a fast-paced environment with incomplete data and a steep learning curve.

• Highly organized, shown to meet tight deadlines, consistent, accurate, and attention to detail.

• Ability to think strategically, analytically, and creatively, with advanced problem-solving skills.

• Able to work independently and fully own tasks and milestones, focusing on delivering timely results.

• Team player who embraces cultural diversity in a cross-functional working environment

• Excellent interpersonal, communication, and presentation skills.

• Strong numerical sense, confident with numbers and managing data.

• Handy with new software, apps and technologies.

• Possess strong organization skills, a self-starter with strong initiative.

Salary & Benefits:

• 5-day week

• Competitive compensation commensurate with qualifications and experiences

• Performance-based discretionary bonus

• Medical insurance upon satisfactory completion of probation

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

NO EXPERIENCE NEEDED!
Location: At your convenient location (Island wide!)

Part-time & Full-Time Pay:
Various package scheme!!!

Benefits (for Full/part-Timers):
• Medical, Meal & Leave benefits
• Incentives
- Confirmation Bonus
- Retention Bonus
- Referral Bonus
- Performance bonus

Main duties:
• Deliver good customer service
• Perform order taking, process customer payments, promote sales
• Prepare food ingredients and perform food preparations
• Perform other ad-hoc duties as assigned.

Supervisor and Above:
- Managing outlet operation, sales and scheduling
- Handle stock ordering