Food & Beverage Operations Manager
23 hours ago
Job Description:Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant an..
Job Description:
- Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
- Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
- Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
- Ensure that brand standards, including sustainability initiatives, are maintained
- Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
- Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
- Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
- Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
- Develop beverage menus for all areas and work with the executive chef to develop dining menus
- Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
- Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions
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