Total 21 quality assurance manager job vacancies in caa changi airport terminal 2

Statement Of Purpose (Overall Purpose of Job)

Overall, in charge of horticultural maintenance of trees, shrubs, turf and landscape sites under the

purview of the clients such as Town Council. Liaise with Clients, Consultants, relevant authorities

and Residents as well as to manage and co-ordinate the landscape projects effectively.

Major Duties & Responsibilities

(A) Specific :

• To liaise, coordinate and updates, if any when liaising with Clients, Consultants and
• relevant authorities for the implementation of the landscape projects.
• To be lead contact point for all matters specific to the Clients for the landscape projects that
• you are in-charge of.
• To attend to feedbacks and complaints as well as to liaise with Client to resolve any Clients
• and / or resident complaints related to horticultural matter.
• To attend monthly site meeting or when required.
• To build and maintain strong, long-lasting client relationship and meet Client's satisfaction.
• To ensure planning for all landscape activities are adequate for Client, product and system
• conformance.
• To coordinate, work and oversee all landscapers and vendors as well as provide guidance, if
• applicable.
• To plan, implement and track the work progress periodically, address and follow-up to
• ensure that the landscape projects stay on time and within budget.
• To monitor landscape project cost including variation works, if any.

(B) General :

• To prepare and submit necessary report(s) as required by Clients.
• To maintain and document all the landscape projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee the landscape project work to ensure successful
• completion as well as hand over of landscape projects to the Clients.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Landscaping / Civil Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Strong in Persuasion, Service-oriented, Client relationship and People Management.
• Negotiation skills.
• Good working attitude, self-motivated and able to work independently.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Preferably with minimum 3 years of relevant working experience.

Job Purpose

The successful incumbent will assist the Assistant Director (Programme)/ Lead Case Manager in the execution and oversight of the programming aspect for Residents emplaced at the HWH and ensure that all programmes carried out are in line with the philosophy of the HWH as well as its mission, vision and core values

Major Duties and Responsibilities

• Assist the Assistant Director (Programme) / Lead Case Manager to deliver relevant rehabilitation and reintegration programmes to ensure that Residents are kept meaningfully engaged during their stay at the HWH.
• Monitor and maintain programme integrity so as to ensure that programmes/sessions are delivered to achieve the best intended outcome.
• Provide case management to Residents assigned under their care. This includes assisting Residents in working out their needs and providing timely and relevant Information & Referral (I&R) to link Residents and their families to appropriate services and assistance.
• Discuss and work with Residents on their accommodation, conduct and employment matters during HWH phase. This includes conducting home visits (when applicable), job site visits and monthly employment checks with employers to follow up on the Residents’ performance at work.
• Conduct and facilitate group psychology-based correctional programme(s) with Residents undergoing the Community Based Programme (CBP) at the HWH.
• Plan, organise and implement (and/or guide Residents to carry out) outreach activities and events. This involves, but not limited to, working with programme providers and managing volunteers.
• Responsible for Residents’ safety when Residents are engaged in group activities and events organised by the HWH.
• Track and evaluate the Residents’ progress during their stay at the HWH. This includes involvement in case discussions among the HWH Programme Unit and case conferences with the relevant SPS officers.
• Manage Residents’ case files and ensure that all case information and relevant documents are completed and updated regularly.
• Compile relevant details and provide timely updates (e.g. Residents’ progress update and attendance for sessions/activities and events etc.) for various reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Assistant Director

(Programme) / Lead Case Manager

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

Self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

Jetstar thrives on innovation. We are always looking to employ ambitious, proactive team-orientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.
Reporting to the Manager, Flight Operations, you are fully accountable for ensuring flight operations compliance activities are monitored and achieved within acceptable time frames.

Other Key responsibilities of this role are:

• Responsible for the oversight of all Compliance activities affecting flight operations.
• Responsible to analyse the effectiveness of all Civil Aviation Regulations issued by CAAS and make sure all operational manuals and standards/procedures in accordance with regulation by working across all operation department.
• Responsible for internal /external audit of compliance and flight operations and evaluate aircraft performance factor and fuel/ weight & balance analysis.
• Responsible for Ops-Engineering related project and issues.
• Responsible for Flight Ops EFB and related fuel/cost saving projects
• Overall in charge of AAMP-internal testing and CORSIA management:

To be successful in this role, you will need to demonstrate the following skills & experiences:

• Minimum 3 years of airline experience
• At least a university degree in Engineering or Aviation
• Possess job knowledge from previous airline in a similar related position.
• Possess strong commercial acumen with analytical and problem-solving skills
• Result oriented with excellent communication and interpersonal skills.
• Attention to details
• Ability to think technology for process improvement and change management

Please note that only shortlisted candidates will be notifie

Summary:

AGI Freight is seeking for a skilled and detail-oriented Assistant Accounts Manager to assist Accounts Manager to manage the full set of accounts, including accounts payable and receivable, and ensure accurate financial reporting and compliance. The role also includessupervising and leading a junior staff member, ensuring efficient operations.

Key Responsibilities

Accounting & Financial Management

• Assist accounts manager and manage the full set of accounts, including general ledger, accounts payable, accounts receivable, and bank reconciliations.
• Assist to prepare and analyze financial statements, including balance sheets, profit and loss statements, and cash flow statements.
• Assist to maintain accurate and timely records for monthly, quarterly, and annual closing.
• Assist to ensure compliance with tax regulations, filing requirements, and financial reporting standards.
• Assist to handle fixed assets management and depreciation schedules.
• Assist to develop and maintain effective internal financial controls.
• Assist in any other ad hoc duties as assigned by the Management.

Accounts Receivable (AR)

• Assist to oversee the accounts receivable process, including reviewing of invoices accuracy, tracking payments, and reconciling AR accounts.
• Assist to follow up with local and oversea clients on overdue payments and manage payment discrepancies.
• Assist to generate AR aging reports and provide insights to management.
• Able to liaise and work with local and oversea client as well as internal teams to resolve invoicing or payment-related issues promptly.

Accounts Payable (AP)

• Receive freight, handling charges and expenses from airline, coloaders and vendors.
• Check and tally monthly export/Import/General Expenses submitted by airlines, coloaders and vendors against tariffs and rates in Company’s system.
• Identify discrepancies or non-conformities and follow up with relevant stakeholders for resolution.
• Input and process all verified billings, expenses and claims to facilitate payment.
• Prepare daily, weekly and monthly reconciliation of payments and expenses within agreed credit period.
• Maintain organized and accurate records of all accounts payable transactions
• Assist in month-end and year-end closing procedures
• Generate accounts payable aging reports and other ad-hoc financial reports as needed
• Ad hoc tasks as and when required

Qualifications, Skills and Competencies

• Diploma or Degree in Accounting, Finance, or a related field.
• Proven experience managing a full set of accounts, with strong knowledge of Singapore accounting standards, GST regulations, and statutory requirements.
• Strong understanding of accounting principles, financial regulations, AP and AR processes.
• Knowledge of payroll is advantageous.
• Excellent organizational, multitasking, and time-management skills.
• Strong supervisory and leadership abilities.
• Effective communication and interpersonal skills such as excellent communication skills, with the ability to liaise effectively with external auditors, tax agents, banks, and regulatory bodie
• High level of integrity, confidentiality, and attention to detail.
• Ability to work both independently and as part of a team.

1. JOB DESCRIPTION

Successful candidate will be expected to bring in new sales for the company. He/She will also be leading a team of customer service/sales executive serving and attending to customer's needs and enquiries.

Job Scope

Develop/Implement sales strategy/solution to boost company's sales.

Answer customer's enqiuiry and provide rates and solution .

Foster/Maintain customer relationship.

Hunt for new business prospect.

Requirements:

Good communication and interpersonal skills

Service orientated with good initiative

Self-motivated and able to work independently.

2 - 3 years sales experience in relevant industry

Benefits:

· Working Hours:

Monday to Friday: 09.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

. Sales Commission

· Career Advancement

· Medical and Insurance Coverag

Responsibilties

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Requirements

• Minimum Diploma/Degree in a relevant field of study and be open to training.
• 2 years of experience in conducting QA/QC checks.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

How to Apply:

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EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Position Title

Country Manager Singapore & Philippines

Reports To

Regional Manager, ASEAN

Key Accountability

• To promote MH as a preferred airline for 5th / 6th freedom travel beyond Indonesia region and increase market share for core routes and premium first and business class traffic.
• Responsible for all commercial activities within Singapore & Philippines region
• Working together with management to develop corporate sales plans and strategies in order to generate new revenue streams for station.
• Monitor performance of stations / agents / corporate clients / analyse and take action in order to achieve POS target.
• Responsible for the compilation and on-time submission of yearly budget for the station /region.
• Achieve targeted business objectives congruent with the Sales & Marketing plan especially the monthly and yearly revenue target for the whole of Singapore & Philippines region.
• Update and be involved in developing competitive products and services in the market.
• Formulate and execute business plans and strategies and ensure improve Company’s performance by achieving station revenue target with profitability and revenue target with allocated budget for operational usage.
• Understand and familiarize every aspect and activity of the business to provide direction and effective decision making at all levels of planning and operations for Stations.
• Ensure adherence and compliance to all statutory and legal requirement for the operation of business for MAB
• Assists Regional Manager monitor the stations performance.

Qualification & Experience

• Degree in related discipline with minimum 5-6 years working experience or Diploma in related discipline with minimum 5 years working experience
• Special / Professional Certificate : Airlines Business certification
• Years of Experience : 5-6 years in Aviation Sales & marketing.
• Add on in Travel and/or Airlines Industry

Areas of Experience

• Able to work independently, dynamic and resourceful.
• Detail-oriented, with good organizational skills i.e. Time Management, Task Management.
• Good verbal and written communication skills.
• Good knowledge of MS office 0365.
• Excellent communication/analytical/negotiation skills.

Personality Traits

• Must have the ability to communicate well both orally and in writing English and local language.
• Have a good PR skill with agents and commercial houses & Indonesia regions under his /her preview.
• Strong analytical skills, business acumen and problem solving

Objectives of the Position:

• Drive sales growth and manage sales operations across Singapore, Malaysia, and Batam.
• Strategically develop the General Industry business segment in Southeast Asia to achieve sustainable growth and profitability.
• Lead technical service and field support across all business segments, ensuring high-quality service delivery and customer satisfaction.
• Oversee and coordinate laboratory activities in Southeast Asia to align with business objectives and customer needs.

Key Responsibilities:

1. Sales Management and Development:

• Identify and develop new business opportunities to ensure sustainable growth.
• Build and maintain strong relationships with customers and key decision-makers.
• Manage business contracts, including negotiation and alignment with profitability goals.
• Launch new products in collaboration with internal teams, ensuring customer readiness.
• Provide training and share technical knowledge with customers and distribution partners.
• Maintain sales opportunities, leads, and reports using CRM tools.
• Ensure accurate demand forecasting and timely responses to customer inquiries.

2. General Industry Business Development:

• Develop and implement strategic growth plans for the region.
• Work closely with distributors, agents, and internal teams to achieve business objectives.
• Provide guidance and support to the sales team to meet regional targets.
• Monitor distributor and agent performance and ensure alignment with business goals.

3. Market Intelligence and Strategy:

• Analyze market trends, customer needs, and competitor activities in Southeast Asia.
• Implement value-added selling strategies to differentiate offerings.
• Collaborate with global and regional teams to align market initiatives.

4. Technical Services and Field Support:

• Lead technical service and support activities across Southeast Asia.
• Supervise and mentor technical teams to ensure effective troubleshooting and knowledge transfer.
• Conduct technical training for customers and internal teams to enhance skills and expertise.
• Collaborate with regional teams to standardize processes and share best practices.

5. Laboratory Oversight:

• Coordinate lab activities in the region to meet customer and business objectives.
• Work with lab teams to evaluate processes and optimize applications.
• Support innovative solutions through collaboration with lab teams and customers.
• Ensure labs comply with corporate and regional standards, including 5S housekeeping practices.

6. Compliance and Governance:

• Ensure all activities comply with corporate governance, safety standards, and local regulations.
• Maintain accurate compliance documentation and reporting protocols.

Job Requirements:

Education:

• Degree in Chemistry or a related field.

Experience:

• Minimum 10 years in technical, sales, or commercial roles, with a focus on surface treatment or similar industries.
• Proven ability to manage technical field support, process optimization, and application support.
• Experience overseeing laboratory operations and fostering innovative solutions.
• Demonstrated success in building customer relationships and leading teams.
• Effective in multi-cultural and matrix organizational settings.

Skills and Knowledge:

• Comprehensive understanding of surface treatment processes.
• Strong leadership, problem-solving, and communication skills.
• Proficiency in CRM tools and demand forecasting.
• Ability to manage multiple responsibilities in a dynamic environment

Job Responsibilities

• Develop freight shipment solutions for improvements and/or closing gaps
• Maintain relationships with vendors, carriers, freight fowarders and port authorities to provide competitive shipping solutions to customers
• Monitor lapses in delivery of logistics services to customers
• Implement intervention strategies to mitigate gaps in delivery of logistics services
• Communicate to employees on the variations in rating principles, states as well as operator variations
• Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
• Manage teams in the workplace
• Develop measures to improve vendor management capability in the organization

Job Requirements

• 5-8 years of relevant experience will be preferred

• Singaporean only

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Join Our Team as a Sales Manager - Bakery!

We are seeking a dynamic and results-driven Sales Manager to lead and grow our Bakery division. If you are passionate about sales, customer engagement, and have a deep understanding of the bakery industry, we would love to hear from you!

Key Responsibilities:

Sales Management

• Set and propose annual sales targets for approval, ensuring these targets are met.
• Plan and execute all Bakery-related marketing activities.
• Develop and review annual sales plans, activities, and campaigns, adjusting as needed to meet targets.
• Prepare monthly sales forecasts and budgets.
• Monitor market trends, sales volume, and revenue to identify opportunities and gaps.
• Adapt strategies and reallocate resources to improve overall sales team performance.
• Contribute to the development of sales, marketing, customer retention, pricing, and distribution strategies.
• Analyze market trends, competition, and customer feedback, providing actionable reports to senior management.

Customer Engagement

• Build and maintain strong relationships with customers, responding to their needs with tailored sales strategies.
• Identify customer opportunities, adapting tactics to maintain existing accounts and attract new ones.
• Negotiate effectively with key accounts, ensuring satisfaction and maximizing sales potential.
• Actively seek new sales opportunities, expanding our customer base and market reach.

Sales Team Leadership

• Review and implement customer service guidelines for the sales team.
• Supervise, coach, and develop the sales team on technical aspects of bakery products, marketing campaigns, and sales strategies.

Collaboration with Production Team

• Work closely with the production team to develop new product offerings based on market needs.
• Coordinate with production to address and resolve customer feedback related to product quality.

Other Duties

• Undertake any additional tasks assigned by the Deputy General Manager, Bakery.

Ideal Candidate:

Education:

• A good tertiary education, with a preference for a degree in Hospitality, Business, or Marketing.

Experience:

• Minimum of 7 years of sales experience in the Bakery or Hospitality industry.
• At least 3 years of experience in supervising and managing a sales team.

Skills:

• Excellent Communication & Negotiation Skills: Ability to build rapport and maintain strong relationships at all levels of staff and with customers.
• Customer-Centric Mindset: Strong experience in account management, with a focus on meeting customer needs and expectations.
• Sales Tactics Development: A demonstrated ability to be resourceful and creative in formulating and executing effective sales strategies.
• Supervisory Skills: Proven ability to lead, coach, and develop a sales team while working independently.
• Digital Savvy: A keen understanding of digital marketing trends and the ability to leverage social media and other digital avenues to enhance sales and brand presence.

Sales and Marketing Assistant Responsibilities: in an air conditioning company, typically involves supporting the sales and marketing team in promoting the company's products and services, as well as assisting in customer acquisition and retention.

Customer Engagement: Responding to customer inquiries via phone, email, or in person.
Assisting customers in selecting suitable air conditioning systems based on their needs and budgets.
Providing product details, pricing, and installation options.

Quotations and Proposals: Preparing and issuing quotations, proposals, and sales contracts.
Following up with potential and existing clients to close sales.

Order Processing: Coordinating order processing, including confirming orders and scheduling deliveries or installations.
Ensuring proper documentation for each transaction.

Sales Reporting: Recording daily sales activities and preparing sales performance reports for management.
Maintaining a database of leads, prospects, and customers.
Marketing Responsibilities:

Marketing Campaigns: Assisting in the development and execution of marketing campaigns to promote air conditioning services and products.
Coordinating with the team to create marketing materials (flyers, brochures, digital content).

Social Media and Digital Marketing: Managing the company’s social media accounts by posting updates, promotions, and engaging content.
Assisting in running paid advertisements (e.g., Google Ads, Facebook Ads).

Event Coordination: Organizing or assisting in trade shows, promotional events, or customer engagement activities.
Setting up booths and preparing materials for exhibitions or fairs.

Market Research: Conduct research to identify new markets, customer preferences, and industry trends.
Analyzing competitors’ products, pricing, and marketing strategies.

Content Creation: Writing and editing blog posts, email campaigns, or newsletters.
Collaborating with designers or agencies to produce creative visuals.
Customer Relationship Management:

Customer Feedback: Gathering and analyzing customer feedback to improve products and services.
Ensuring customer satisfaction through consistent follow-ups and addressing complaints.

CRM System Management: Updating customer details and interactions in the company’s CRM system.
Coordination with Other Teams:

Liaising with Technicians: Coordinating with the technical team to schedule installations or service calls.
Ensuring customers are informed of timelines and processes.

Inventory Support: Assisting in tracking available stock and ensuring products are ready for sale or delivery.
Other General Duties:

Administrative Support: Assisting the sales and marketing team with clerical tasks, such as data entry and filing.

Performance Tracking: Helping monitor the effectiveness of sales and marketing strategies and provide suggestions for improvement.

Summary

As the heartbeat of any airport, the terminal serves as the primary point of interaction for travellers and a central hub for various airport activities. The role of a Terminal Manager is pivotal in maintaining the integrity and functionality of the terminal, directly impacting the overall passenger experience and the airport's reputation. The Terminal Manager orchestrates the numerous facets of terminal operations, all of which contribute to a safe, secure, and enjoyable experience for passengers. It requires a combination of leadership, operational acumen, and a commitment to safety and customer satisfaction.

Duties and Responsibilities

• Responsible for the day-to-day operations of the assigned terminal(s)
• Manage the full spectrum of Ramp & Baggage Services operations in your assigned terminal(s), including but not limited to check-in, departure and arrival handling, arrival services (lost & found), excess baggage & ticketing, and lounge(s)
• Manage a team of Duty Terminal Managers on shift duties, as well as the larger team of RBS staff in the assigned terminal(s)
• Serve as the point of escalation for the Duty Terminal Managers and other teams your assigned terminal(s) (must be contactable via the company-issued mobile phone 24x7)
• Manage airline accounts in the assigned terminal(s) — engage airline Station Managers and their representatives regularly and ensure that issues raised are addressed promptly
• Serve as the point of contact for airlines in the assigned terminal(s)
• Co-ordinate and attend regular/ad-hoc meetings of airlines in the assigned terminal(s), take meeting minutes and ensure prompt follow-up of all action items
• Work with CAAS and CAG where necessary pertaining to issues involving the airlines in your assigned terminal(s)
• Serve as the point of contact for Ramp & Baggage Services for all airline audits of assigned airlines, and be responsible for audit preparation and readiness
• Be responsible for the coordination and facilitation of airline system trials, terminal moves, system cutovers for airlines in your assigned terminal(s)
• Monitor the daily shift reports(including on weekends)sent by the Duty Terminal Managers under your charge and take ownership to resolve follow-up items
• Ensure that Duty Terminal Managers report all relevant incidents in dHub where necessary and keep Head of Ramp & Baggage Services informed
• Work with Resource Planning and Human Resources to ensure sufficient staffing levels at your assigned terminal(s) to deliver on Service Level Agreements (SLAs)
• Be responsible for planning and ensuring that all staff in your designated terminal(s) are current in all mandatory certifications required to perform their jobs.
• Be responsible for the development, appraisal and discipline of the teams within your designated terminal(s)
• Provide absence coverage for other Terminal Managers
• Any other dutiesassigned by the Head of Ramp & Baggage Services

Requirements

• Possess a degree or higher from a recognised institution, or demonstrable experience in lieu of a degree
• At least 5 years of experience managing operations at an airline or ground handling company
• While this role has regular hours, candidates must be able to perform shift duties where required to supervise operations in the assigned terminal(s)
• Willing to hold the company-issued mobile phone and respond to escalations on a 24x7 basis
• Willing to monitor the shift reports from Duty Terminal Managers 7 days a week
• Well-versed in the full spectrum of customer service operations (i.e. check-in, departure and arrival handling, excess baggage & ticketing, arrival services (lost & found), and lounges)
• Able to lead and motivate large teams to deliver operational excellence
• Must be comfortable working in a high-stress operational environment and be able to make sound decisions in crises
• Candidates with a proven track record in a similar role may be considered for the Senior Terminal Manager role

KEY RESPONSIBILITIES

We are looking for an individual who is passionate in Ethics & Compliance (“E&C”) areas, a team player with drive and has strong commercial sense to join us in the E&C corporate function as we enhance our E&C programme.

• Support the Head, E&C in establishment and implementation of groupwide E&C programme and activities.
• Be involved in the establishment of SATS Group’s compliance framework (including Code of ethics & business conduct and anti-bribery & anti-corruption policy) and formulation and implementation of compliance strategy for SATS Group.
• Be involved in the planning and conduct of internal reviews and internal audits on SATS Group’s Anti-Bribery Management System. Work collaboratively with Business Units in preparation of external audits, including ISO 37001 Anti-Bribery Management System certification/ surveillance audits.
• Review ethics & compliance training materials and conduct training to stakeholders of various levels.
• Develop metrics for compliance dashboard to measure effectiveness of the various programs and support the Head, E&C in Board reporting.
• Be involved in facilitation and conduct of third party due diligence.
• Support the Head, E&C in development and implementation of new compliance initiatives, including formulation of new E&C policies and procedures and planning and running of activities.
• Manage projects that E&C is involved in and any other duties as assigned.

KEY REQUIREMENTS

Technical Skills Required

• A recognised degree in Accountancy, Law, Risk Management, Business Management, Finance, or equivalent.
• A minimum of 5 to 8+ years of relevant experience in Ethics, Compliance, Third Party Due Diligence, Fraud Risk Management/ Fraud Investigation, Internal Audits, External Audits and/or Risk Management. Candidates with strong background in Internal Audits or External Audits who are looking for a career shift to Ethics & Compliance are encouraged to apply.
• Having experience managing an Anti-Bribery Management System and possessing knowledge in the ISO 37001 certification process is an added advantage while not a must.

Non-Technical Skills/Soft Skills Required

• Willing to walk the ground and understand business concerns with regards to ethics & compliance.
• Able to work well independently and in team environment.
• Well organized, detail oriented, analytical, logical and yet with creative flair.
• Able to confidently and independently conduct E&C training and deliver presentations.
• With good verbal and written communication skills to deliver clear and concise guidance and instructions.
• Willing to extensively engage and collaborate with internal and external stakeholders when required
• Possess positive learning attitude and be willing to acquire new skills and knowledge, especially in areas of ethics & compliance.
• Having flexibility and ability to adjust to changing priorities in a fast-paced environment is essential.
• High resilience with strong determination to succeed and excel.

Administrative Duties

Manage office supplies and equipment to maintain workplace functionality

Handle mail/courier, correspondence, and scheduling meetings

Maintain proper documentation and filing of all records

Oversee general office administrative tasks

Human Resources Responsibilities

Manage employee database and personnel files

Perform HR administrative functions including:

Recruitment

Processing work passes

Preparing appointment/confirmation letters

Leave management

Payroll management

Handle all insurance matters (e.g. work injury compensation, public liability)

Financial Management

Oversee financial operations with Finance Manager

Prepare and submit financial reports

Provide financial strategies and advice on investment activities

Ensure timely financial audits and handle audit compliance

Manage budgets and cash flow

Additional Responsibilities

Liaise with external vendors regarding accounts matters

Prepare and submit government survey returns and other required reports

Ensure compliance with labor laws and regulations

Communicate effectively with managers and employees across the organization

This role requires a combination of strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. The ideal candidate would likely need at least 4-5 years of experience in HR and administrative functions, along with a diploma or degree in a relevant field such as Business Administration, HR Management, or Finance

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry