Total 7 quality assurance manager job vacancies in d28 seletar

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

Purpose

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Key Responsibilities

CAMO Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to the company as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on company and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.).
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements:

Academic Qualifications

• Engineering degree or Aircraft Maintenance Licence with appropriate aircraft type endorsement

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

Competencies

• Developing Professional Expertise
• Analysis and Problem Solving
• Planning and Organising
• Continuous Improvement and Innovation
• Communication
• Interpersonal Effectiveness
• Leading and Engaging Teams
• Developing and Recognising Others

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Roles & Responsibilities

Job Description:

· Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.

· Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.

· Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.

· Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.

· Demonstrable experience of the ability to make difficult decisions autonomously.

· Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.

· Establish new and revise existing quality procedures and tools in support of audit and compliance activities.

· Identify quality process and system improvements and implement timely actions.

· Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.

· Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.

· Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.

· Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.

· Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.

· Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.

· Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.

· Coordinate projects to successfully meet timelines.

Job Requirement:

· Registered nurse or enrolled nurse background with a passion for patient care.

· Possesses the art of service excellence.

· Experience in management of feedback and service recovery.

· Well-versed in the operations of a service industry.

· Ability to conduct on-the-job training (Service and Clinical).

· Ability to initiate and implement Standard Operating Procedures.

· Ability to display mentorship skills.

We are looking for a Continuing Airworthiness Manager whose responsibilities will include:

• hold full responsibility for the Airworthiness Management of all contracted aircraft as the nominated Airworthiness Postholder
• maintain the company’s processes and procedures in accordance with the company’s Continued Airworthiness Management Expositions (CAME & MCM)
• be the primary liaison to the various Regulatory Authorities with respect to all functions of the CAMO
• work directly with the company Quality Manager to ensure regulatory compliance for all company tasks and processes, and oversee all internal auditing programs
• be the primary contact with the aircraft Owner / Operator for all matters concerning airworthiness
• directly supervise a dedicated group of airworthiness management technical analysts (including remote employees) and provide training to junior analysts
• manage and be responsible for the aircraft technical records - physical and electronic - in accordance with the various Regulatory Authority requirements
• review critical maintenance data including Airworthiness Directives and Technical Bulletins
• review the aircraft electronic records and prepare maintenance projections, including monthly reports for the engineering and operations departments
• obtain and review quotations for the provision of aircraft maintenance

Who you are:

• You should possess a relevant engineering degree or an aircraft maintenance technician qualification with additional education. A relevant engineering degree refers to an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies that are relevant to the maintenance and / or continuing airworthiness of aircraft / aircraft components. This can be replaced by a minimum of ten years of experience covering an appropriate combination of experience in tasks related to aircraft maintenance and / or continuing airworthiness management and / or surveillance of such tasks.
• hold a valid Part 66 B1/B2/C licence, or equivalent,
• 10+ years of relevant working experience in the airworthiness field with a minimum of 5 years at the management level (CAM or Postholder)
• proven ability to manage the aircraft MTS programs including CMP, CAMP, Flightdocs & Traxxall
• proven ability to manage and direct a group of technical analysts
• capable of working with multi-national clients and employees
• self-motivated with the ability to work closely with aircraft engineers and technicians
• excellent computer skills required including MS Excel, MS Word, and Adobe Acrobat

Salary: to be negotiated depending on applicable experience

Job Objectives

• Drive and improve performance within Logistics Organization ​

Job Responsibilities

• Logistics Performance & Improvement Manager for the Warehouses in Singapore, Dubai and China
• Drive performance management governance in our regional Logistics Organization in alignment with global operations & performance teams
• Weekly and monthly performance & business reviews at regional and global level
• Data analysis enabling data driven decision making
• Lead improvement initiatives and root cause analysis with Warehouse teams and other stakeholders
• Deploy LEAN / Airbus Operating System (AOS) initiatives in the Logistics Organization and foster a continuous improvement mindset
• Lead Logistics efficiency initiatives to improve productivity and develop a Workload driver model for our shopfloor population to forecast Headcount demand and deploy it at global level
• Support global Risk and Opportunity Management covering all Satair global Warehouse sites and feed Satair Operations R&O Register

Secondary Responsibilities

• Contribute to Logistics Transformation Projects
• Actively collaborate and contribute to the global AOS and Data and performance communities at Satair Level.
• Contribute towards AOS Maturity Assessments.
• Contribute to an End 2 End Logistics process review to ensure operational excellence.
• Support budget reviews aligned with the company financial process

Job Requirements

• University degree in Industrial Engineering, Supply Chain, Logistics or equivalent
• Minimum 3-5 years working experience in a supply chain and logistics environment
• Excellent English skills (both verbal and written)
• Knowledge and experience in data analytics, data visualization, automation and problem solving skills
• Good knowledge of Business Intelligence & IT systems
• AOS knowledge specifically : Quality, Lean Fundamentals and Performance Management
• Experience in Project Management
• Can do attitude and proactiveness
• Stakeholders Management skills across functions - ability to establish sustainable stakeholders networks and develop a positive and long-term relationship
• Communication skills
• Ability to work in an international environment & travel worldwide
• Team Player - contribute towards a positive and inspiring working environment
• Multifunctional and Intercultural understanding

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage