Total 243 quality assurance specialist job vacancies in Toa Payoh

Reporting to Head, Community Partnerships and Engagement, you will be working closely with the editorial teams of the various titles within the Chinese Media Group (CMG) to drive our audience engagement via membership programme, events and community partnerships.

Responsibilities:

• Drive strategic communications to grow the interest communities of CMG publications, which includes crafting and drafting of periodic and adhoc newsletters/EDMs, managing communication channels such as WhatsApp and Telegram, as well as other social media platforms
• Curate and lead communities events and engagement efforts
• Rewards programme management and fulfillment
• Stakeholder management, both internal and external
• Work with stakeholders within SPH Media on synergising engagement efforts

Requirements:

• Bachelor's Degree with at least 3 years of relevant work experience; Experience in managing communities and newsletter would be advantageous
• Proficient in English and Chinese, both written and spoken, and possesses a passion for writing in Chinese as this role supports Chinese publications
• Passionate in wanting to interact and connect with people from all walks of life, especially Chinese publications readers
• A team-player who has good problem solving skills and is experienced in handling cross-functional projects
• Proficient in MS Office or Google Suite Cloud-based productivity tools, and possess the ability to understand and utilise data to curate strategies

The Chinese Media Group Young Audience publishes titles including ZBComma, Thumbs Up, Thumbs Up Junior and Thumbs Up Little Junior for young children and students ranging from preschool to secondary school. The Young Audience team is looking for a creative, enterprising and digitally-savvy Digital Content Specialist to join the team. As a Digital Content Specialist, you will work closely with the newsroom to produce creative and engaging content targeting youths and ensure that the titles maintain a strong online presence among students, parents and teachers.

You are required to:

• Stay on top of hot news topics and trends among youths to produce timely, engaging digital content for ZBSchools.sg
• Manage day-to-day operations of all social media channels such as Instagram, Facebook, Telegram and TikTok, adapting content to suit different channels
• Oversee, plan and deliver content across different social media platforms
• Plan, shoot and edit short form videos/reels for social media platforms.
• Develop and manage campaigns to drive engagement and publicise signature events.
• Track content performance and social media growth using analytics tools, derive actionable insights from data and provide regular reports

Requirements

• Degree in Mass Communications, Advertising or Marketing preferred; at least two years of relevant working experience and expertise in managing social media platforms for media, brands or organisational communications
• Effectively bilingual in written/spoken English and Chinese as this role supports Chinese Publications
• Experience in youth/millennial-focused content curation, and image/video editing tools such as Photoshop, Canva, Adobe Premiere Pro, and interactive content tools such as Genially would be advantageous
• Proficient in digital marketing tools and platforms such as Google Analytics and social media management tools
• Strong sense of ownership and responsibility, able to manage multiple projects with tight deadlines

Job Summary:

• Industry: Tertiary Education
• Location: Kent Ridge
• Employment type: 3-month contract (extendable for another 3 months)
• Working hours: Monday to Thursday, 8.30 am to 6 pm, Friday, 8.30 am to 5.30 pm

Job Responsibilities:

• Undertake Video Production and Webinar/Streaming responsibilities for instructional and promotional videos, Training/Empowering the use of video aids and software and Technical Support
• Perform the role of Producer to provide consultancy and to work with stakeholders in Dean’s Office departments to produce effectively-edited videos (procedural, promotional, instructional)
• Conduct OJT training, develop user guides and provide consultation services and accessibility to digital guides/resources/tools in order to empower users to be proficient users of digital video aids and ensure smooth day-to-day operations
• Webcast scheduling of webcast recordings
• Provide quality control check of submitted videos for onward sharing and/or publishing
• Participate in organisation-wide activities to support overall movements in the organization

Job Requirements:

• Specialized Degree in Film Making/Video Production/ Media Production/Visual Communications or equivalent.
• Minimum 3 years of working experience.
• Ability to produce quality work with high creativity, consistency and attention to detail.
• Good project management, analytical, and problem-solving skills with attention to detail.
• Knowledgeable in Business Process Re-engineering and Service Improvement concepts and practices
• Good communication, presentation, and interpersonal skills including the use of Microsoft Office and Power Apps
• Technically well-versed with the full spectrum of video production, including camera operation, lighting, and audio setup.
• Great flair for storytelling, a good grasp of rhythm and pace, and an eye for aesthetics for post-production.
• Mastery of Adobe CC software (emphasizing Premiere Pro for editing, familiarity with After Effects, Illustrator, Photoshop).

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Location: Woodlands

Responsibilities:

- Perform daily clearing of Accounts Payable and Accounts Receivable in SAGE & Dynamics.

- Manage daily foreign exchange clearing in SAGE & Dynamics.

- Conduct monthly FX reconciliation and analysis.

- Update and distribute weekly Accounts Payable and Accounts Receivable reports to the local management team, and address any related queries.

- Complete monthly bank reconciliations.

- Perform GST & VAT reconciliations.

- Maintain the Bank Matrix for group reporting.

- Develop and implement SOPs for credit card claims and controls.

- Support the implementation of Group Treasury policies and practices to ensure proper governance of treasury and cash management activities.

- Undertake other ad hoc tasks as needed.

Requirements:

· Bachelor or Degree in Accounting/Finance or a related discipline (preferred)

· Min. 3 - 5 years of work experience

· Experience with ERP system/SAGE

· Demonstrate strong research and analytical skills, including statistical computations

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

Description;

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships and building a rapport with clients to ensure retention and referrals.

Requirements:

Min 2-3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Willing to learn, positive working attitude.

Good interpersonal skills, customer oriented.

Our Client is a Local Bank.

Location: Raffles Place

Reponsibilities:

· Assist the project team in conducting and facilitating comprehensive HR data mapping analysis, bridging existing HR systems with the target system.

· Work closely with HR and IT departments to grasp data requirements, ensuring precise and effective data migration procedures.

· Take the lead in coordinating data transformation initiatives with HR teams to ensure data integrity, consistency, and compliance with organizational and project guidelines.

· Collaborate with the project team to create and update documentation for data mapping, transformation rules, and migration processes.

· Develop and manage documentation for data migration, encompassing data dictionaries, mapping specifications, and transformation logic.

· Coordinate with IT teams to enhance data extraction, transformation, and loading processes for improved efficiency and performance.

· Implement and enforce quality assurance protocols to validate data accuracy and completeness following migration.

· Provide assistance to HR teams in executing data transformation protocols.

Requirements:

· At least 3 - 5 years of expertise in HR analytics, HRIS, HR software, or managing HR records and documentation.

· Proficient in HR data structures, processes, and regulatory requirements.

· Previous involvement in data migration projects and the implementation of new HR systems is advantageous.

· Familiarity with Oracle EBS, Workday, SAP, and other HR platforms is a plus.

· Proficiency in MS Excel, including data manipulation and validation techniques.

· Capable of effective communication with both technical and non-technical stakeholders.

· Possesses excellent organizational and documentation abilities.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

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Omnidesk is a leading provider of standing desks and chairs focused on helping users build their dream workspace that helps to enhance productivity and well-being. Our products combine innovative design with functionality, creating inspiring spaces for individuals and professionals alike.

As a Performance Marketing Specialist, you will assist the team leader with the execution of marketing strategy across all digital channels that includes Meta, Google, Tiktok, Pinterest and EDMs.

In this role, you will have the opportunity to build and manage marketing campaigns that are designed to drive key company KPIs in our key markets across the region (Singapore and Australia). You will also be responsible for reporting on the performance of these campaigns.

Responsibilities

• Implement a full Digital Marketing Funnel across the business units
• Assist the Team Lead & Senior Management to develop an overall digital marketing strategy
• Set up and maintain conversion / pixel / event tracking on website and platforms, and ensure the data is accurate
• Analyse digital marketing analytics reports and adjust spend across different ad platforms based on the insights
• Maintain a list of learnings including the A/B test results
• Provide suggestions to content team (on a weekly basis - based on the reporting and learnings found)
• Direct experience in marketing tools such as Facebook Ads, Google Ads, LinkedIn Ads
• Achieve the ROAS and CPS targets of each business entity - and continually drive to improve these
• Provide suggestions to improve the website conversion rate. This may include UI/UX, content or features that you think would improve the conversion rate of your ads.

Requirements

• Bachelor's degree in Marketing or a related field
• At least 2 years hands-on experience in digital marketing specialize in Google/Meta
• Detail oriented and meticulous individual
• Direct experience in marketing tools such as Facebook Ads, Google Ads and Tiktok Ads
• Able to multitask and work under pressure and possess excellent writing and analytical skills.

The Chinese Media Group Young Audience publishes titles including ZBComma, Thumbs Up, Thumbs Up Junior and Thumbs Up Little Junior for young children and students ranging from preschool to secondary school. The Young Audience team is looking for a creative, enterprising and digitally-savvy Digital Content Specialist to join the team. As a Digital Content Specialist, you will work closely with the newsroom to produce creative and engaging content targeting youths and ensure that the titles maintain a strong online presence among students, parents and teachers.

You are required to:

• Stay on top of hot news topics and trends among youths to produce timely, engaging digital content for ZBSchools.sg
• Manage day-to-day operations of all social media channels such as Instagram, Facebook, Telegram and TikTok, adapting content to suit different channels
• Oversee, plan and deliver content across different social media platforms
• Plan, shoot and edit short form videos/reels for social media platforms.
• Develop and manage campaigns to drive engagement and publicise signature events.
• Track content performance and social media growth using analytics tools, derive actionable insights from data and provide regular reports

Requirements

• Degree in Mass Communications, Advertising or Marketing preferred; at least two years of relevant working experience and expertise in managing social media platforms for media, brands or organisational communications
• Effectively bilingual in written/spoken English and Chinese as this role supports Chinese Publications
• Experience in youth/millennial-focused content curation, and image/video editing tools such as Photoshop, Canva, Adobe Premiere Pro, and interactive content tools such as Genially would be advantageous
• Proficient in digital marketing tools and platforms such as Google Analytics and social media management tools
• Strong sense of ownership and responsibility, able to manage multiple projects with tight deadlines

Reporting to Head, CMG Market Solutions, the candidate will work with CMG's newsrooms and stakeholders on the following:

• Support the Sales team in the idealization of cross product packages to maximize the performance of media campaigns;
• Synthesize and analyse relevant data and information to support and improve the varieties of market solutions;
• To initiate, lead and work with different teams to deliver projects.

Requirements:

• Bachelor's degree with at least 5 years of relevant working experience; understanding of the media landscape would be advantageous
• Proven track record of managing and delivering projects on time
• Effectively bilingual in English and Chinese, both written and spoken, as this role supports the Chinese newsroom
• Ability to work effectively as an individual, and in a team environment with excellent interpersonal skills
• Resourceful, self-motivated and has strong analytical skills to leverage on data to make informed decisions

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibilities:

• Coordinate and support clinical quality and safety programmes within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• Ensure accurate data collation and compilation for various clinical quality activities including clinical performance indicators.
• Provide support to QA and Clinical Services committees and continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions.
• Facilitate presentation of improvement efforts and ongoing measures of clinical processes to management to enable an effective learning environment.

Job Requirements:

• Possess a bachelor's degree from a recognized institution
• At least 3 to 5 years of relevant working experience in healthcare. Working experience in medical affairs and clinical governance is preferred.
• Excellent data analysis, communication, writing and problem-solving skills
• Exceptional interpersonal and people management skills
• Positive, motivated and able to perform under pressure

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

Responsibilities:

• Handle the warehouse on stock fulfilment and inventory related issues.
• Keeping track of all incoming and out-going stocks.
• Picking & Packing the right PC hardware for delivery.
• Ensure PC components are drawn for assembly of international orders from regional customers.
• Arrange shipment and delivery.
• Update International teams on order progress and status.
• Track and ensure timelines on orders are met.
• Able to carry heavy loads, when required.
• Work closely with our logistics team as a team player.
• Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

Requirements:

• Entry level or Nitec or Polytechnic
• Organized Individual who is also a team player.
• Familiar with PC components. Passion for custom PCs.
• Experience in shipping and logistics a plus.
• Training will be provided.

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm

Responsibilities:

• Build scalable Analytics business plan utilizing Microsoft templates and guidance to acquire new Fabric customers. Customers might come from existing (eg. Power-BI and/or Azure) customers of the partner - or new to the partner customers, and/or not yet in the Azure Cloud customers (eg. on-prem SQL customers).
• Help each partner to gain the required skills and capabilities required to help customers adopt Microsoft Fabric. This includes both Sales and Technical skills.
• Support partners getting their Azure Analytics Specializations and Azure Data & AI Designations
• Focus on skills to help partner articulate the value of Fabric for different personas in an end-customer organization, incl. Data engineers, Data Scientists, Data Analysts and Business users and help partners build a scalable Fabric business
• Leverage CloudAscent, Workbooks to check partners MCPP and Certifications status and support them filling the skills gaps leveraging Microsoft enablement offers
• Assist partner to build compelling offers that address top customer scenarios. Mobilize partners to consume Microsoft resources (e.g. COOP funds, Cloud Ascent targeting data, DMC Tool, Customer Journey Playbooks) and participate in Microsoft programs (X in a Day Partner-led workshops, etc.) related to building demand gen, generating awareness, and standing out in a crowded market
• Build a pipeline for acquiring new Fabric customers with each Partner.
• Drive pipeline generating activities (marketing), pipeline acceleration (e.g.workshops) and support in closing (e.g. applying incentives, promotions and offers).
• Support Resellers in pitching Fabric to their end customers, both in 1:many situations (e.g. presentations, workshops), but also in 1:1 engagements to close and win individual end customer deals.
• Track and share pipeline per partner, do provide feedback to Microsoft local counterparts (PDM and Channel Sales) to discuss acceleration opportunities and blockers.
• Be the known subject matter expert for Azure Data & AI, Analytics and Fabric. For the Indirect Provider and the selected Analytics/Fabric Resellers
• Support peers winning new Fabric partners, by delivering Fabric presentations, workshops to existing and potential new Partners.
• Support team members in closing Fabric deals.
• Share learnings, feedback, success stories, but also challenges with the Microsoft Teams in locally, but also at area and global level. Provide feedback on campaigns, promotions, readiness, marketing and sales content shared by Microsoft.

Experience and Skills:

• +1 year of work experience in a sales/marketing role in the IT business
• Minimum 2 years of work experience in sales, marketing or Business Development
• Preferably experience working at a Data, Analytics & AI Solutions partner / IT Services company / Azure Partner or competing technology vendor.
• Basic understanding of Azure, Data & AI and the Microsoft partner ecosystem
• Experience with Microsoft products and services in a call center environment (>6 months)
• Preferred Advanced User of Office suite
• Preferred familiarity with Azure and/or Dynamics products and SKUs
• Azure Fundamentals (AZ900) and AZ-500 to be completed within 2 months of hire date. Further Azure certification recommended: see https://aka.ms/AzureTrainCertDeck.

Product Specialist / Sales Executive (B2C)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

Your new job includes

As a member of our family-owned business, you will be responsible for facilitating all aspects of an activity program and planning of promotions; from getting investment, promotional support, product forecasting, execution, and post-activity evaluation. As a Senior Category Marketing Specialist, you will

• develop and implement the annual brand activities and promotion strategy for retail and distribution channels, ensuring the smooth and precise execution of the marketing plan.
• analyse marketing activities and promotions by evaluating sales reports and key metrics, optimising campaigns for effectiveness, and generating comprehensive post-activity reports for stakeholders to maxismise ROI.
• take ownership of promotion analysis reports to track efficiency and conduct ROI/cost analysis, ensuring optimal outcomes for market investments
• present and secure cost-effective marketing assets from vendors across all stores and upload promotion briefings to the internal portal and ensure the seamless execution of promotions in-store.
• foster and maintain strong partnerships with vendors to continuously access new opportunities and secure the best investment and promotional support, enhancing business efficiency and profitability.
• possess knowledge of the digital landscape to leverage online opportunities and integrate digital strategies to secure investment.

What you should bring along

• a Degree in Business, Marketing or any related discipline with a practical experience of at least three years in a Marketing function within the Retail or FMCG industry
• proficiency in using SAP system and Microsoft Office such as Excel, Power Point, Word, Outlook, Visio and Teams.
• excellent communication and stakeholder management skills with sound financial and strong analytical skills combined with sound business acumen.
• a pronounced can-do attitude, complemented by the capability to multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.
• an organised and structured method in working with keen attention to details.

Responsible for driving the Business Development Strategy, planning and executing the strategy not only to enhance the organisation's current portfolio but also explores new business opportunities to meet the organisational growth plans.

Specifically, you will

• Lead new business ventures and strategize on business ventures approaches and market entries.
• Execute new channel development and business initiatives to improve revenue streams and meet market demands in the areas of, but not limited to, cardiovascular, intervention pulmonology and airway.
• Foster strategic business partner relationships to further the Group’s business objectives
• Drive product and/or product offerings research initiatives to understand and predict future impacts on product offerings, competition, and production
• Direct approach to drive cost-benefit analysis and financial modelling of new business ventures
• Ensure accurate sales and business-related reports are submitted timely
• Track actual revenue and expenses against the budget, highlight deviations and direct follow up actions to ensure staying on course.
• Drive and oversee regulatory & corporate governance ensuring that control measures are effectively observed while pursuing business growth.

You should ideally possess

• Diploma/Degree in Nursing, Bio-medical Engineering, or Science in related fields
• Minimum 2 years of related experience in Business Development and/or Sales & Marketing experience in the Medical Sales Pharmaceutical or Nutrition sales
• Network of Cardio and Respiratory and Anaesthetist

To succeed in this role, you should

• be strategic, possess an enterprising and growth mindset, be result-driven and demonstrate the tenacity and drive to succeed
• "hunter" mindset with a creative and curious mind
• possess strong communication, interpersonal and influencing skills
• independent and self driven

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities

• Promote and support our range of medical diagnostics and therapy equipment to medical professionals.
• Conduct product demonstrations/ presentations to medical professionals.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Identify and build strong relationships with Key Opinion Leaders (KOLs) to support key portfolio of products
• Prospect, develop and drive sales plan to grow the division.
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.
• Coverage area includes hospital clinics, wards, emergency departments, operating theatres.

Requirements

• 1-3 years of selling experience with strong sales record.
• Candidates with relevant experience in medical device industry preferred.
• Basic skill in Microsoft Office applications (Word, Excel, and PowerPoint).
• Ability to conduct sales mapping, pre-call planning, post call review and follow-ups.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking to recruit a Clinical Application Specialist, Sleep Team.

You will be primarily responsible for ensuring the provision of advice and assistance on the usage of therapy devices and products to end users including conducting training for medical professionals, allied health personnel, patients and sales team to ensure that they are familiar with and confident in using the products.

Specifically, you will

• Support sleep apnea device usage according to product usage instructions while adhering to infection control and observing patient safety as first priority.
• Support sleep team cases competently and promptly.
• Process end to end transaction for customers from clinical demo to purchase of device.
• Ensure that end users receive correct advice and adequate, professional support.
• Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
• Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the customers, providing on-site guidance where needed.
• Conduct training for the end users to ensure they are familiar with and confident in using the products.
• Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
• Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
• Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.

In the course of your work, you will be required to join the Sales Team on a sales visit to demonstrate the use of the products to provide credibility to the value of the products and technical expertise as well as identifying business opportunities while attending to cases and through customers interaction and pass on the information/leads to the Sales Team.

You should have a Diploma/Degree in Nursing, Engineering or Science, have a minimum 2 years of relevant experience such as Bio medical/Healthcare/rehab or Homecare experience preferred.

Having a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment are desirable attributes for the role.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, you are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret to inform that only shortlisted candidates will be contacted.

Sales Executive / Product Specialist (B2B)

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
• Assist in technical product research and involved in the review process with the design team
• Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
• Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
• Liaise with other staff(s) involved in USM sales across related channels
• Assist with any other ad-hoc duties as assigned and required by the company

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with client
• Product knowledge and the ability to present technical information in a clear and cohesive manner
• Prior experience in B2C sales and Design background is preferred

JOB PURPOSE

The Sales Executive/Product Specialist is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set-up and hands on experience
• Source for RFPs, prepare and submit tender documents timely and accurately. Thereafter, follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

Services and Support to Customers

• Provide post-sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary
• Attend to cases in the operating theatre personally for new clients

Others

• Perform other assignments and projects as assigned by the management

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Degree, preferably in science, bio-medical science, nursing or engineering
• Minimum 2 years of experience in marketing/selling

The Chinese Media Group (CMG) is seeking a Copywriter/Copy Editor to join its Branding & Marketing (B&M) team. The B&M team is responsible for co-developing and implementing respective CMG news brands’ strategies, as well as driving effective marketing and communication plans to create strong brand value. These news products include Lianhe Zaobao, Shin Min Daily News, ThinkChina, ZBSchools, HeyKaki, UFM100.3, 96.3 Hao FM, UWeekly etc.

As the Copywriter/Copy Editor, you will be the key to reinforcing the respective brands’ identity and tone through consistent and effective communication materials, both locally and regionally. You are expected to:

● Develop a thorough understanding of CMG and its brands’ mission and business goals.

● Ideate, craft and execute original and localized concepts in response to various campaign briefs.

● Review and approve communication material copies including but not limited to brand and product descriptions, advertisements, newsletters, content pieces (e.g. articles, videos, social media posts), press releases, event collaterals, awards entries, user surveys, and ensure copies adhere to house style guidelines and brand identity.

● Use basic analytics to test and prove effectiveness of copies.

● Establish and strengthen individual brand tone and consistent messaging across all communication channels and materials.

● Liaise with internal and external stakeholders for approval of key artwork and communication materials.

● Develop and continually update relevant assets such as copy guidelines and brand glossary.

● Support translation (English and Chinese) needs.

● Support both internal and external communication efforts by crafting and editing engaging messages, newsletters, and announcements.

● Assist in developing crisis communications plans and providing support during crisis situations.

Job Requirements

● At least 7 years of experience in copywriting and editing in media, public relations or marketing and communications related industries;

● Excellent written and verbal communication skills in English and Mandarin, as this role mainly supports Chinese products;

● Culturally attuned and have a flair for communicating with local and overseas Chinese communities;

● Experienced in handling communication materials across multiple brands or products;

● Able to digest, filter and package information into effective communication materials that resonate with target audiences;

● Confident in presentations to stakeholders;

● Familiar and comfortable with digital tools such as Google Workspace, Microsoft Office and social media;

● Highly proactive and detail-oriented with project management abilities; good news sense would be advantageous;

● Kept abreast of changes in content trends, technologies, social media landscape and consumer behaviors;

● Able to multitask with tight deadlines in a fast-paced environment;

● Able to work independently but also connect with people and collaborate as a team.

Reporting to Head, CMG Market Solutions, the candidate will work with CMG's newsrooms and stakeholders on the following:

• Support the Sales team in the idealization of cross product packages to maximize the performance of media campaigns;
• Synthesize and analyse relevant data and information to support and improve the varieties of market solutions;
• To initiate, lead and work with different teams to deliver projects.

Requirements:

• Bachelor's degree with at least 5 years of relevant working experience; understanding of the media landscape would be advantageous
• Proven track record of managing and delivering projects on time
• Effectively bilingual in English and Chinese, both written and spoken, as this role supports the Chinese newsroom
• Ability to work effectively as an individual, and in a team environment with excellent interpersonal skills
• Resourceful, self-motivated and has strong analytical skills to leverage on data to make informed decisions

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

The RMA Inventory Specialist is responsible for processing, verifying, and performing basic troubleshooting as required for incoming RMA from Customer.

Job Responsibilities

-In charge of RMA (Return Material Authorization) to manufacturer for faulty peripherals.
-Liaising with manufacturer and handle daily routine operations on RMA (Return Material Authorization).
-Perform Customer Returns (RMA) testing, recording and provide disposition.
-Review and expedite with vendor on shortage product.
-Coordinate with supply chain planning and suppliers to meet production schedule.
-Inventory management review
-Liaise with logistics company for shipment arrangement, shipment status and custom declaration.
-Data entry and Collate data for analysis and reporting.
-Loan of portable devices and accessory to customer

Requirements

-Familiar with PC components. Passion for custom PCs will be an added advantage.
-Organized, Meticulous and Detailed-oriented.
-Ability to communicate issues and root cause information to the team, be detail‑orientated and well‑organized, and have a very strong commitment.
-Works independently and can interact with cross functional teams well.
-Entry level candidates welcome, training will be provided

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm)

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

The Principal Change Specialist is a highly skilled subject matter expert, responsible for supporting strategic and transformational change management initiatives within the organization.

The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.

This role may provide coaching to less experienced Change Management Specialists.

• Key Responsibilities:Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
  Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
  Makes recommendations to support change and adoption.
  Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
  Demonstrates understanding of the Change and Enablement approach and deliverables.
  Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
  Adopts best practices, developing, and sustaining cross functional relationships.
  Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
  Deploys change management solutions and track program effectiveness in line with defined success criteria.
  Proactively aligns and secures change management engagement for strategic digital projects.
  Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
  Quantifies the progress of digital change management and transformation initiatives.
  Provides mentorship and guidance to less experienced Change Management Specialists.
  Performs any other related task as required.
  Knowledge and Attributes:Displays drive and is a champion of change.
  Excellent ability to drive continuous improvement and innovation.
  Excellent understanding of Enterprise level tools, systems, processes and business operations.
  Excellent knowledge of industry, trends and best practices in change management.
  Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.
  Demonstrate strategic thinking ability.
  Resilient, able to approach problems from different angles and identify the most adequate solutions.
  Ability to influence others and move toward a common vision or goal.
  Flexible and adaptable; able to work in ambiguous situations.
  Resilient and tenacious with a propensity to persevere.
• 
  Academic Qualifications and Certifications:Bachelor’s degree or equivalent in Information Technology or Business Management or related field.
  Requirement for a formal industry recognized change management certification.
  Required Experience:
• 8+ years of experience in change management, technology adoption within a large-scale multinational technology services environment.
  Extended experience and knowledge of change management principles, methodologies and tools.
  Extended experience mentoring and guiding team(s) in Change Management initiatives, processes, tools.
  Extended hands-on experience in driving adoption projects / programs for a large organization.