Total 1,082 Manager quality control engineer job vacancies in Singapore

Responsibilities:

• Manage daily QA duties and the QA/testing team.
• Develop and implement quality practices in methodologies and processes.
• Manage/support multiple QA projects.
• Develop QA plan and timeline.Recommend improvement to processes and practices to IT management and application team.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Sales Engineer / Manager
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 8000 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Formulate and execute sales strategies to meet or exceed revenue targets.
• Proactively identify and capitalize on new business opportunities within the BESS/ESS market.
• Cultivate and sustain robust relationships with clients, partners, and key stakeholders.
• Offer technical guidance and detailed product insights to clients to facilitate informed decisions.
• Develop and present persuasive presentations and proposals tailored to client needs.
• Maintain a keen awareness of industry trends, market shifts, and competitive dynamics.
• Work closely with marketing and product development teams to ensure sales strategies are integrated with overall business objectives.

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the energy storage or EV charging industry
• Proficient in Microsoft Office and CRM software
• Willingness to travel across the Southeast Asian region as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69365 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Descriptions

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle
• Create and maintain project records in Project Management System
• Lead and support other operational activities of the Project Management Office as required

Job Requirements

• Bachelor in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

Responsibilities

• Responsible for leading and managing the full life cycle R&D projects and product delivry by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle
• Track, monitor and report the progress of the project to all stakeholders
• -mplement and manage project changes and interventions to achieve project deliverables and mitigate risk
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Job Requirements

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 3 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

Job Descriptions

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle
• Create and maintain project records in Project Management System
• Lead and support other operational activities of the Project Management Office as required

Job Requirements

• Bachelor in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central
• Salary up to $8K (based on experience)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:8559

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality related
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested applicants, please email your updated CV to

[email protected]

Subject: Clinical Quality Executive

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Minimum 10+ years’ experience with prior Big 4 exp of min 4 years.
• 7+ years of experiences and knowledges of internal control Sarbanes Oxley (SOX) guidelines, compliances, and processes.
• Demonstrate a broad and good knowledge on generally accepted accounting principles (GAAP), IFRS and local accounting standard (as required).

Our client is a growing company in the e commerce sector.

For this Head of Internal Control role, you are responsible for the overall aspects and activities of the Internal Control over Financial Reporting (ICOFR), operational process, control evaluations, and to drive business process improvements with the objective to ensure Financial Statements’ accuracy, SOX and other relevant regulatory compliance, and to promote effective and efficiency operations.

You will work with all the functions in the Finance department and are additionally expected to work with other business departmental heads in designing the different types of control in the form of policies and/or procedures, assist in planning and monitor the implementation to ensure the right controls are put in place.

Key job scope:

• Accountable for, lead and setup the whole team of internal controls that fits with the firm’s products growth.
• Review existing accounting and financial controls and other legal compliance processes in place and make any necessary revisions/additions to ensure the Group’s SOX ICOFR policy and testing methodology are always up to date.
• Perform analytical review of business process & controls to identify the potential risk, control deficiencies or new initiatives for continuous improvements.
• Suggest/ define recommendations to drive improvements in business process and controls, including driving initiatives related to automating controls that are manual in nature to save costs and improve transaction processing in term of speed.
• Coordinate and potentially lead the work relating to remediation of audit deficiencies, to collaborate with other operations and technology team.
• Conducts regular internal testing controls and review to ensure the compliance to the SOX standards.
• Coordinate/oversee the Sarbanes Oxley (SOX) activities related to internal controls documentation and testing and segregation of duties for the overall cycles (e.g., Revenue to Receivables, Marketing activities, Purchase to Pay, Treasury, Taxation, Investment, Financial Statement Closing Process, etc.).
• Ensure the SOX documentations, i.e., Flow Chart, narrative and Risk Control Matrix are up to date.
• Identify and conduct specific training and development needs to fill compliance gaps related to the internal controls to bring the company, a department, or particular employees up to speed on compliance standards.
• Coordinate and lead the implementation of the agreed upon recommendations, related to the area of responsibility, resulting from the audit findings, both internal and external.
• Ensures that the internal control team is staffed with qualified financial personnel capable of understanding the accounting and finance processes and controls, and technological skills of understanding the business processes and systems. Responsible for continued development of these associates and any updates and necessary training in accordance with the regulatory requirements.

Requirements (Education, Technical Skills, Relevant Experiences)

• Degree qualified with minimum 10+ years’ experience in internal control /SOX/audit for the Senior Mgr role. For the head role, would require min 15 years with supervisory experience.
• Prior public accounting experience (Big 4) is required.
• 7+ years of in-depth experience/knowledge of internal control Sarbanes Oxley (SOX) guidelines, compliances, and processes. Experience setting up SOX is highly preferred (but not a must)
• Demonstrate a broad and good knowledge on generally accepted ccounting principles (GAAP), IFRS and local accounting standard (as required).
• Able to dynamically work on managing multiple ends of aspects from accounting, financial, business, and operational to support business growth while able to define and design the key controls in each of the process.
• Ability to translate and bridge the financial and technology concepts to – and to effectively collaborate with – all colleagues and stakeholders who do not necessarily have accounting/finance/technology backgrounds.
• Experience in US listed company and familiar with Asia-based operating company.
• Strong attention to details and thoroughness in all aspects of the accounting/finance standards, process, and financial reporting.
• Excellent communication and relationship building skills with an ability to prioritise, negotiate, and work with a variety of internal and external stakeholders.
• Has a relatively stable cv.

Note: this co is based in town. For this MNC, the employees work 100% from office.

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 10 October 2024

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors
• Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements
• Any other relevant duties

Requirements:

• Min of Diploma in relevant field
• Min 3 years of relevant project co-ordination or management experience
• Candidates with horticulture experience will have an advantage
• Excellent team player and highly dependable
• Hardworking with a strong sense of urgency and accountability

Main Duty:

• Planning and completing monthly sales goals and objectives
• Capable of introducing products and services with thorough knowledge
• Communicate with affiliates to increase sales and offer technical support as needed.
• To choose the best airside equipment possible in order to reduce costs and increase the likelihood that the project tender will be successful;
• Respond promptly to customers regarding changes in project tender requirements;
• To process purchase orders, sales orders, etc. into the Oracle system;
• To accurately enter orders to factories;
• To ensure that delivery schedules meet customer requirements in order to be in line with sales forecasts

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Reporting to the Director, your responsibilities shall include, but are not limited to the following:

Take leadership and effectively manage projects by ensuring schedules, manpower, stocks and resources are available whenever required.

Review technical drawings and designs with sales team, to ensure feasibility and advise on corrections where required" prior to project commencement.

Carry out AutoCAD and/or related drawing/drafting activities, as and when required by client andconsultants, main contractors.

Attend training programs conducted by industry partners and manufacturers, to constantly upgrade your knowledge and skills, and carry out necessary setup and programming of equipment when needed.

Coordinate and supervise a small group of engineers and sub-contractors on-site to ensure quality and safety of all works carried out for each project.

Attend site meetings as and when required by clients and consultants.

After-sales maintenance, troubleshooting over telephone as well as on-site, and hands-on technical assistance when required.

Assist sales team in sales related events, example: Seminar setup, dismantling and coordination, etc.

Assist in tender interviews when required, by presenting technical expertise and experience to clients.

Most importantly, present a professional work attitude and maintain open communication with clients, colleagues and management.

• Lead and manage engineering projects in marine electrical systems or marine propulsion.
• Oversee project timelines, budgets, and resources to ensure successful completion.
• Coordinate with clients, vendors, and internal teams to meet project objectives.
• Ensure technical solutions align with project goals and client requirements.

Requirements:

• Must have a background in marine electrical systems or marine propulsion.
• At least 3 years of experience in a technical position within the marine industry.
• At least 1 year of direct dealings with clients, managing technical requirements and expectations.
• Possess basic understanding of commercial aspects of projects.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Summary

Apple's Strategic Data Solutions (SDS) team is looking for a talented manager who is passionate about leading a team of data scientists that craft, implement, and operate analytical solutions with direct and measurable impact to Apple and its customers. You will build and lead a team of SDS machine learning engineers, who employ machine learning, statistical analysis techniques, and system design to build end-to-end solutions for Apple's fulfilment and financial programs. You will engage with a large and talented cross-functional team as we work to build out our solutions, projects and programs. Apple's dedication to customer privacy, the adversarial nature of fraud and risk, and the enormous scale of the business present exciting challenges to traditional machine learning and data science techniques. On this team, you will push the limits of integrating existing data science methods with engineering and business process to deliver tangible business value! This position is based in Singapore.

Description

- Lead and mentor a team of software engineers, machine learning engineers and technical fraud analysts - Design and maintain real-time automated decisioning systems and operations for fulfilment and financial products. - Collaborate with data engineers and platform architects to implement robust production real-time and batch decisioning solutions - Engage with business partners and understand their unique requirements and design them technical solutions - Review the teams production code and logic for highly integrated system - Distill and clearly communicate complex technical topics for both business and engineering partners - Analyze data and tell meaningful stories to assist business partners. - Collaborate with and support the team to innovate, encouraging experimentation and growth

Minimum Qualifications

• Graduate degree in a quantitative field or equivalent professional experience
• Experience leading a team of machine learning engineers, software engineers and technical fraud analysts
• Practical experience training, deploying, and maintaining decisioning algorithms
• Familiarity with distributed databases, data warehousing, and SQL

Preferred Qualifications

• Ability to implement custom real-time or batch machine learning applications with their appropriate data pipelines
• Ability to comprehend and debug complex system integrations spanning toolchains and teams
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Ability to think at a systems level to anticipate technical, business, and customer impact
• Clear communication and presentation skills
• Unwavering ability to maintain poise and a positive attitude in a challenging and dynamic environment
• Strong organizational skills with an ability to oversee and drive multiple activities at once
• Excellent problem solving skills, business acumen, and solution design mentality
• Experience writing, reviewing, and deploying production software
• Experience in the following a plus: operations, fulfilment, supply chain, payments, financial risk, credit and fraud

Industry: Physical Security

Conducive working environment

Exciting career opportunity

Responsibilities:

• Develop and execute a comprehensive product strategy for the APAC region, aligned with Company's global product roadmap
• Help manage the Product lifecycle within the region to ensure profitability and success
• Adapt and implement go-to-market strategies, including pricing, positioning, and marketing plans for product launches and updates
• Monitor product performance in the APAC market, analyzing key performance indicators (KPIs) and making data-driven decisions to drive growth
• Keep up to date with competitive intelligence, analyse market research to identify opportunities and threats within the physical security market in APAC and gaps within the regional product offering
• Ensure the various teams have the necessary tools, training, and materials to effectively sell our product and solutions in the APAC region
• Ensure that all products meet regional regulatory and compliance requirements
• Adapt and communicate the regional product roadmap to various stakeholders
• Build strategic relationships with regional technology partners
• Collaborate with customers, sales teams, and other stakeholders to gather and prioritize product requirements. Ensure that the regional requirements are communicated to the various Product Groups and that our solutions are developed according to regional specifications and market requirements

Requirements:

• University degree in engineering, IT or other technical degrees
• At least 10 years' experience in a product related role within physical security including product management, sales or technical sales roles.
• Deep knowledge of physical security technologies, including access control, intrusion, video surveillance, and analytics
• Strong understanding of the APAC market and the unique challenges and opportunities it presents
• Excellent communication and presentation skills both written and verbal, with the ability to work effectively across cultures and time zones
• Strong analytical and problem-solving skills
• Ability to travel as required
• Experience with generating reporting dashboards such as Power BI or other reporting tools

Job ID: L66Y364R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Key Roles & Responsibilities

The Senior Executive / Assistant Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

SingEdExcel Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.
2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.
4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.
2. Assist in reviewing EduTrust-related documents.
3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.
2. Support in conducting data protection risk assessments and audits across all schools.
3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.
4. Coordinate data protection training and awareness programmes for staff.
5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Requirements

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.
• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.
• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.
• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.
• Experience with quality improvement initiatives and system implementation is highly regarded.
• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.
• Prior experience in the education industry is preferred.
• Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet deadlines.
• Commitment to continuous improvement.
• Passion for education and school improvement.
• Understanding of local and regional data protection laws and best practices.
• Ability to manage and implement data protection projects within set timelines and budgets.
• Commitment to maintaining the highest levels of integrity and confidentiality.
• Completion of relevant training programmes in data protection and/or privacy laws.
• Any additional certifications in quality management or project management will be beneficial.

Job Description

• Working on 6nm and below advanced process project APR and Timing/PI sign-off
• Take the TOP and PM role for the complicated hierarchical chip (more than 20M inst plus 500+ macros)
• Take the Block or Block coordinator role for complex blocks
• Do early prediction for critical APR/Timing/PI issues

Job Requirements

• APR/Timing/PI hands-on/tapeout experience on complicated hierarchical chip
• TCL/Perl/Python/C/C++ programming skill
• Have advanced process(n6 or below) experience is a plus
• Excellent communication and team work spirit

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The Lead/Senior DevOps Engineer will maintain and support an on-premises cloud infrastructure and apply DevOps practices and solutions. The person will also implement cloud-related and DevOps technologies such as AWS/Puppet/Chef/Elk/Azure/Openstack. Senior DevOps Engineer will be expected to conduct workshops with client to identify their challenges, come up with transformation roadmap and deliver technical solutions while coaching delivery teams on DevOps best practices.

YOUR RESPONSIBILITIES:

• Provide customers with reliable solutions
• Configure, maintain, and support the infrastructure both cloud and on-premises.
• Install, maintain, and support the various CI/CD, security and testing related tools
• Create multi-stage CI/CD pipelines to enable faster and frequent releases to production; help delivery teams automate their build and deployment to public cloud
• In some cases, act as a system administrator on different operating systems
• Document, and share knowledge on developed DevSecOps solutions

WHO YOU ARE:

• Strong Unix / Linux / Bash knowledge
• Deep understanding of cloud computing, e.g. technologies, deployment, costing, HA/DR, etc
• You should be able to coach delivery teams on DevOps principles, e.g. CI/CD, test automation, release automation etc. and engineering practices, e.g. TDD, BDD
• Well versed with at least one of the public, private or hybrid cloud platforms such as Openstack, VMWare, OpenShift, AWS, Azure or Google Cloud (GCP)
• Hands-on experience with automation and infrastructure-as-code using various tools including but not limited to Terraform, Pulumi, etc
• Experience with developing and implementing processes to handle releases from development to operations while respecting internal rules, and offering solutions for rollback etc
• You have a good understanding of microservice and event-driven architectures and DevSecOps practices which support relatively complex distributed systems
• Strong RDBMS and NoSQL skill in deploying and fine-tuning such as MySQL, Oracle, Elasticsearch.
• Good understanding of monitoring and hands-on experience of setting up and configuring monitoring tools (e.g. ELK, Prometheus, Grafana and Splunk)
• Overall, 3 - 8 years of experience in platform automation, applying various DevOps principles
• At least 4 years of experience in people management and past experience mentoring engineers

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Lead a team of engineers in the design, development, and implementation of risk control systems.

- Collaborate with product managers and cross functional teams to identify and prioritize fraud detection and prevention initiatives.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and development.

- Define the long-term technical roadmap for the team.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 5 years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Demonstrated leadership experience, with the ability to lead and mentor a team of engineers.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Roles & Responsibilities

This role reports to the Director of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate’s primary focus is to champion service excellence delivery at our customer touchpoints (e.g. contact centers, service centers). You will lead the development, implementation, and assessment of training initiatives and quality assurance programs across multiple locations within the region.

Primary Responsibilities and Key Roles:

• Enhance end-to-end customer journey through:
• Customer feedback management (VOCs, Service audits, Data analysis & insights etc.)
• Active engagement of relevant stakeholders to address customer pain points
• Ownership of Service Recovery guidelines to empower frontline staff to resolve customer issues
• Set and drive regional initiatives to improve overall customer experience and NPS based on insights from customer feedback and trends analysis, including improvement of services processes and policies through customer journey mapping
• Drive a culture of service excellence throughout the CS team by working closely with relevant CS team members of subsidiaries to develop guidelines, training, and motivational programs to improve customer service handling skills, mindset and attitude of frontline service staff, agents, and technicians
• Organise and chair regular Service Quality Committee meetings with stakeholders to drive service improvement
• Conduct training needs analyses to determine the current state of knowledge, skills, and competencies among frontline staff. Analyze trends, emerging technologies, and best practices to ensure the development of customized training programs, and knowledge base, tailored to the unique needs of each location.
• Oversee the establishment and maintenance of quality assurance protocols for both frontline staff and training facilitators. Monitor adherence to established procedures, identify areas for improvement, and recommend corrective actions to ensure consistency in service delivery and training outcomes across all locations.
• Measure the effectiveness of training programs and quality assurance initiatives using appropriate metrics, such as pre- and post-training assessments, participant feedback surveys, and business impact analysis. Prepare regular reports detailing program performance, ROI, and recommendations for future enhancements.
• Continuously evaluate and refine existing programs to meet evolving business needs and respond to changing market dynamics
• Any other ad-hoc projects as assigned by the Director of Customer Experience
• Oversee the responsibilities of the Assistant Manager, Regional VOC/NPS Management

Job Requirements

• Bachelor's degree in any discipline with at least 5 years of relevant experience in service quality or consumer research functions in either hospitality or retail industries and/or e-commerce
• Experience with feedback management & generating insights from VoC/NPS data for presentations to management and other departments. Experience with Excel, Tableau, and Natural Language Processing would be a plus
• Experience with conducting (qualitative and quantitative studies), ie, surveys, and focus groups to gain better insights of key drivers of customer satisfaction
• Understanding the end-to-end customer journey and develop action plans at each touchpoint to elevate the customer’s experience, including online purchase experience and post-purchase experience. A practitioner of design thinking methodology and a proven record of service process re-design is a plus
• Strong project management skills, including the ability to plan, organize, and execute complex projects within tight deadlines
• Demonstrated proficiency in adult learning theories, instructional design principles, and modern training technologies
• Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of staff and management
• Ability to work collaboratively with cross-functional teams and build strong working relationships

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

1.1. Develop and maintain discipline-specific plans and other relevant documentation meeting applicable requirements and expectations

1.2. Provide technical advice and support to the Project/Operations Team

1.3. Act as focal point for your discipline with the Client within your assigned project/operation(s).

1.4. Escalate Project/Operations issues to your discipline Manager (as required)

1.5. Contribute to qualification and/or selection of vendors/sub-contractors

1.6. Lead and/or conduct internal and external verifications/surveys/audits, and ensure that appropriate corrective actions are identified and effectively implemented

1.7. Manage deviations and related mitigating measures

1.8. Contribute to continuous improvements of the systems and tools, through providing feedback and lessons learnt to discipline community and Process Owners

1.9. Report incidents and monitor assigned actions

1.10. Take part in incident investigations (as required)

1.11. Consult and align with relevant stakeholders both internally and externally

1.12. Monitor performance of the project, operation, vendor and/or sub-contractor in relation to your discipline

2.1. Continually maintain an appropriate level of awareness, knowledge and preparedness across the Project/Operation

2.2. Actively contribute to the development of training programmes and communication campaigns and drive and monitor their implementation

3.1. Ensure with Project/Operation and Discipline Management that appropriate resources are mobilised

3.2. Drive performance of discipline resources at Site, ensuring that responsibilities are clear and priorities are effectively addressed

3.3. Monitor and report discipline performance at Site

Be part of the team providing ICT infrastructure services solutions for PSA SG, the world's largest transhipment port in Singapore. In a dynamic and fast-paced environment, we are constantly challenged to design and deliver systems that are robust and reliable that meet the myriad needs of our growing business today, as well as our future fully-automated mega port at Tuas.

We have a culture where you will be challenged to innovate, explore and adopt new technologies to improve the speed and quality of our infrastructure service delivery and create new possibilities for our business.

You will be tasked to ensure system platforms enabling terminal operations are reliable, scalable and operate within desired service level objectives. You will have the opportunity to manage a variety of technologies including Engineered solutions, IaaS platforms, operating systems and middleware platforms. Covering system operations, you will work with users, vendors and product owners to deliver capabilities that are valuable to support their product delivery and operations.

Join us @ PSA ICT - Innovate. Create. Transform.

Requirements

• Diploma/Degree in Computing, Computer Science, Computer Engineering, Information Systems or equivalent

• Deep passion for working with different types of technologies in a DevOps culture

• Growth mindset to challenge traditional norms and drive changes in work processes with a focus on automation and delivering solutions as a Service

• High desire to learn new tools that will be needed to interact with our technology stack

• Willingness to script to automate and embrace Infrastructure as Code practices

• Be prepared to work in a team providing 24x7 system support

The following will be highly valued:

• Experience on Saltstack for configuration management

• Familiarity with Windows and Linux operating systems

• Proficiency in VMware Cloud Foundation, VMware vSphere, vSAN, NSX-T and vRealize Ops

• Hands on experience in Dell VxRail Hyperconverged Infrastructure

• Working knowledge of enterprise networking

Only shortlisted candidates will be notified.