Total 1,117 quality control manager job vacancies in d25 kranji woodgrove woodlands

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

• Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processess & controls.
• Able to liaise & resolve with customers on quality related issues.
• Data compliation, co-ordination and facilitation of all internal and external audits, re-certification of ISO 9001.

Responsiblities

a) Manage asphalt premix production quality control processes;

b) Conduct regular inspections and testing;

c) Analyse test results and implement corrective actions;

d) Maintain quality control records and documentation;

e) Train production staff on quality control procedures;

f) Collaborate with production and laboratory teams;

g) Develop and implement quality improvement initiatives;

h) Under the WSH Act, employees have a duty to keep their workplace and colleagues safe:

· Cooperate with employers and follow safety and health procedure;

· Report unsafe acts and incidents;

· Do not tamper with safety devices or perform wilful or reckless acts; and

i) Be responsible for any other duties that may be assigned to you from time to time as your superior / management deem fit.

Requirement

· Diploma / Certificate in Asphalt Technology or related fields

· Preferably with relevant experiences

· Well knowledge in quality control procedures and standards (ASTM, AASHTO, BS)

· Strong analytical and problem-solving skills

· Excellent communication and interpersonal skills

· Ability to interpret test results and make informed decisions

· Familiarity with quality management systems (ISO 9001)

· Proficient in Microsoft Office and laboratory software

Element has an opportunity for an experienced Quality Engineer. Reporting to the Principal Quality Manager, you are an essential member of the management team and responsible for the overall quality performance. This includes implementation, maintenance and improvement of Element quality management system (QMS). The successful candidate will have a sound working knowledge of ISO/IEC 17025, ISO/IEC 17020 or ISO/IEC 17065 requirements in relation to testing, calibration inspection and certification.

In this role, you will have interaction with clients, Accreditation Bodies and will be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.You will be involved in leading quality at a local level and will work closely with the Principal Quality Manager to ensure that Element quality policies, processes and procedures are effectively implemented. As a quality leader within Element you will be capable of driving a culture of quality assurance and quality improvement, working closely with your operational colleagues and the wider Element quality community.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Ensuring all staff buy-in to the effective and efficient implementation of Element quality policies and procedure by providing advice, guidance and support on quality issues to Element Singapore and Malaysia business units.
• Driving quality improvements at every opportunity and proactive participation in continuous improvement and process improvement projects and ensure effective adoption of Element e-QMS throughout Element Singapore and Malaysia business units.
• Proactive participation in projects to deliver identified Quality objectives and contribute to and drive key initiatives to improve Quality awareness and compliance.
• Management of and participation in scheduled internal audits across management system and technical disciplines and proactively monitoring laboratory test equipment for calibration currency and advising management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Represent Element Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding and arrange to update appropriate documentation as necessary, control and issue of Element Singapore and Malaysia Quality Management Systems documentation and participate in the internal audit programme to monitor implementation of quality policies and procedures.
• Manage external and internal proficiency testing programs of all Element Singapore and Malaysia business units and prepare compliance and improvement metrics for Element Singapore and Malaysia business units quality as required.
• Writing and reviewing quality documentation as required and effective and efficient management of personal work schedules and timely generation of Element Singapore and Malaysia business units quality reports.

Job Requirements:

• Minimum Bachelor of Science or Engineering qualification.
• Proven experience (minimum two years) of managing quality management systems within a multi-discipline testing, inspection and certification environment, preferably multi-location.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analysing proficiency test data.
• Knowledgeable in uncertainty of measurement and risk assessment and hands-on experience with Element e-QMS preferable.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Management of Quality Management Systems.
• Support and maintain relevant systems both internally and externally.
• Responsible for Documentation Control system and Audits.

Job Requirements:

• Good working experience.
• Precision manufacturing industry.
• Adequate understanding of Quality Management System.
• Team player with good initiative and proactive.
• Microsoft office.

Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Quality Technician, Product Quality is responsible for product release of complete instrument and play key role in ensuring the released instrument is meeting quality and regulatory requirements.

This position reports to the Senior Manager, PQE and is part of the QARA team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Perform outgoing product release (Device History Records buy-off) and inspection on instruments according to documented procedures.
• Perform part tracking for install and complaint issues. Ensure part is being received so failure analysis can be initiated.
• Support in complaint investigation activities. The job also require work with cross functional team and ensure proper investigation records is generated.

The essential requirements of the job include

• Diploma/ ITE in Engineering or equivalent.
• 2-3 years of relevant working experience in QA is required.
• Knowledge of the following QMS standards - ISO9001 QMS, ISO13485 QMS and FDA 21 CFR Part 820 is strongly

It would be a plus if you also possess previous experience in:

• Experience with working in a manufacturing environment is preferred.
• Experience in performing product release activity for medical equipment’s.

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Responsibilities:

· Create, control and distribute QA related documents

· Register, track and maintain records of all incoming/outgoing drawings, documents from clients/suppliers

· Project documents/drawing submission thru Aconex

· Plan, implement and organize ISO 9001, 14001, 18001 & Bizsafe audit (Internal & External)

· Maintain proper documentation in accordance to IMS requirements

Requirements:

· Possess Diploma/Degree in Civil Engineering

· Preference with/without experience

· Proficient in MS Office

· Preference will be given to those who with experience

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Principal Engineer, Supplier Quality is responsible for driving Quality performance of the suppliers to meet Sciex Product Quality requirements through supplier qualification processes, supplier control processes, aligned with supplier management strategies.

This position reports to the Senior Manager Supplier Quality and is part of the QARA team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Drive improvement of quality performance of suppliers and support NPD/NPI project, ensure resolution of the issues identified in NPI.
• Lead supplier qualification activities for new suppliers with Global Sourcing & Global Supply Chain.
• Plan and execute periodic audits at suppliers' site to ensure suppliers' QMS is meeting ISO standards, IPC standards, FDA QSR (GMP) and compliance to agreed process control plans
• Monitor supplier performance, review periodic quality data/reports/scorecards and related action plans
• Drive resolution of complex material quality issues by deep diving suppliers' root cause analysis and by working with suppliers to monitor corrective action and facilitating with internal support where required.

The essential requirements of the job include:

• Degree in Electrical/Electronics/Mechanical Engineering with of 5-8 years related experience in Supplier Quality Management, Process Engineering is preferred
• In Depth knowledge of PCBA manufacturing processes, familiar with IPC 610 standards
• Demonstrated experience on the performance of audits, lead-auditor certification preferred
• Familiar with problem solving tools such as 5 why root cause analysis, and Quality tools such as DFM, PFMEA, GR&R, Control Plan, SPC.
• Knowledge of ISO 9001, ISO13485 and FDA 21 CFR Part 820 will be added advantage

Travel Requirements:

• Ability to travel – 20-30%, and maybe travel on short notice

It would be a plus if you also possess previous experience in:

• Managing suppliers including supplier evaluation and supplier performance
• Broad knowledge of manufacturing operations and quality system practices in a Medical Device or Pharmaceutical company is preferred

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

HOYA Technosurgical, is a subsidiary of HOYA Corporation, established in Tokyo, Japan in 2013, which has the origin of PENTAX medical business unit in 1974 arising from the merger of former PENTAX medical business unit & Japan Universal Technologies, Inc. HOYA Technosurgical has setup their first overseas plant in Singapore focusing on manufacturing, research & development and sale of Chromatography Media to pharmaceutical companies.

Main Purpose of Job:

This new position is responsible for performing production-related inspection jobs, carrying out equipment and calibration, and maintaining documentation and records.

Key Duties & Responsibilities:

· Prepare the lab for ISO 9001:2015 certification audits, including laboratory equipment qualification and method validation.

· Responsible for manufacturing management and quality control (QC) based on the quality assurance system (QAS)

· Design and develop forms, work instructions and methods for testing and evaluation.

· Utilizing knowledge in engineering fields for chemical and product quality inspection.

· Ensure lab equipment/instrument calibration and maintenance are maintained as planned.

· Trend and feedback of monitoring data to relevant sections and drive for investigation and action as necessary.

· Chemical Analysis of products using ICP, X-ray diffractometer, HPLC, FTIR, particle size analyser, UV, Endotoxin test and chloride, sulfate, carbonate limit test.

· Carry out TOC, Endotoxin test, and environmental monitoring tests.

· Carry out maintenance and calibration of equipment. Maintain accurate inspection, maintenance, and calibration of records.

· Perform investigation when the test is out-of-spec or abnormal.

· Prepare validation documents and carry out the qualification of equipment etc.

· Cross function collaboration to achieve compliance with quality requirements, improvements, development and implementation of new products /processes, supporting customer complaints, etc.

· Process explanation and audit support in customer audit

· Corrective and preventive action (CAPA) support

· Perform all other duties assigned by the supervisor or manager.

Education:

Diploma in a scientific discipline or possess equivalent experience or higher.

Experience:

· Five years’ experience in a medical device or pharmaceutical laboratory environment

· Have experience with lab equipment such as HPLC, ICP, FT-IR, UV Spectrometer and environmental monitoring sample testing.

· Familiar with ISO 9001:2015 requirements.

Proficient in Microsoft Word and Excel

Working Conditions:

Work is generally performed within an indoor laboratory environment with adequate temperature. Personal protective equipment (PPE), such as a Laboratory coat, Safety shoes, Appropriate gloves, hearing protection, Respiratory Protection etc., will be required for potential exposure to hazardous chemicals and noise hazards.

· Perform incoming, in-process and outgoing quality control activities

· Liaise with customers pertaining product specifications and quality issues

· Update quality standards regularly in order to conform to customer’s requirements

· Perform in-coming, in-process and final QC daily activities

· File and update QC testing records or reports

· Review and verify daily routine QC results

· Liaise with Logistic Coordinator to arrange for outgoing shipment activities

· Report abnormalities to QA Supervisor

· Prepare quality related reports

· Take part in ISO 9001:2015 IQA activities

Any other duties and responsibilities assigned by the Company from time to time

Physically Fit, able to carry at least 10kg machine parts

Work Place : Pasir Ris (2 weeks training @ Woodlands)

Working Day : 5.5 days

Working Hour : 8.30am to 6pm, 8.30am to 12.30pm

OT available

Responsibilities

• Responsible for the successful & effective project management, implementation and handover within specified schedule, budget and meeting client’s quality, relevant regulatory and safety requirements.
• Responsible for project budget controls, tracking of expenditure and critical scrutiny of contract documents and drawings.
• Communicate effectively & negotiate with consultants, clients, contractors on engineering and contractual matters.
• Strong understanding and effective implementation of project contractual matters.
• Strong technical knowledge in Process Design, Assembly drawing, good management system and teamwork.
• Start up, commissioning, handing over and troubleshooting of plants.
• · Maintain good customer relationship management.

Requirements

• Degree in Mechanical / Chemical / Electrical / Civil Engineering recognized by the PEB Singapore.
• Minimum 15 years relevant working experience preferably in municipal scale of Wastewater treatment systems / Construction sector / Process Plant.
• Those with relevant knowledge in Project Management, Process Design and Service & Maintenance experience will be an added advantage.
• Possess excellent leadership, planning, good management skills, interpersonal communication and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision.
• Highly motivated, driven by excellence and having an eye for details.
• Proficiency in the use of MS office, MS Project.

As a Logistics Manager, you will oversee and optimize the warehouse and supply chain operations, focusing on efficiency and alignment with business objectives. Collaborating closely with cross-functional teams including logistics, marketing, and sales, you will ensure seamless coordination to meet operational goals and customer requirements.

Responsibilities:

• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Liaise and negotiate with suppliers, retailers and resolve any arising problems or complaints from customers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Optimize transportation routes and modes to minimize lead times and costs, ensuring on-time product delivery.
• Arrange warehouse, catalog goods, plan routes and process shipments.
• Implement effective warehouse management practices to streamline stock or inventory handling, storage, and order fulfillment processes for retailers and customers.
• Able to meet cost, productivity, accuracy and timeliness targets.
• Monitor market trends, customer demands, industry developments to implement best practices and innovative solutions to enhance supply chain efficiency.
• Supervise, coach and train warehouse workforce for any issues or challenges that arise.

Requirements:

• Bachelor's degree in supply chain management, Logistics, Business Administration, or any related field.
• Minimum of 10 years of working experiences in logistics and supply chain management.
• Excellent leadership and dynamic team player with the ability to motivate team, foster good relationships and collaboration, therefore achieving great outcomes and results.
• Excellent communication skills with the ability to build relationships with customers and suppliers.
• Strong decision-making skills, problem-solving skills.
• Details-oriented, results-oriented, and good time management skills.

Develop new business opportunities and actively source for new leads

· Research, understand and identify the client's needs

· Preparing of proposal & quotation

· Produce sales to achieve monthly sales targets

· Assist in business development department

· Coordinate with other team members and training director to optimize the sales effort.

· Be responsible to all accounts under his/her control

Requirements:

· Candidate must possess at least Diploma in Business Management, Marketing, Communications or relevant studies

· Require language(s): English

· Able to associate with different types of people

· Must have strong verbal and written communication skills

· Sales driven and results oriented

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies
• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
• Perform risk management for supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Talent in negotiations and networking
• Good knowledge of supplier or third party management software
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Strong leadership capabilities
• BSc degree in supply chain management, logistics or business administration
• Reporting and operations
• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Developing and implementing HR policies and procedures that align with the organization's goals and objectives

Managing the talent management process, including recruitment, selection, onboarding, and determining hiring processes for new hires

Designing interview questions, conducting interviews, and creating employment offers and packages for successful candidates

Be quite familiar and can handle all the duties concerning the foreign workers recruitment on MOM portal

Monitoring training needs and developing and managing employee training programs

Ensuring compliance with MOM labor laws and regulations, including health and safety rules

Managing employee compensation and benefits programs, including salary reviews and bonuses

Managing employee relations and conducting conflict management and resolution

Enforcing company policies and leading disciplinary procedures

Developing and managing performance management systems to track employee performance and conduct performance evaluations

Developing and implementing employee retention and employee engagement programs to increase employee retention

Streamlining the company’s business travel programs, including establishing a travel policy and implementing software that allows employees to self-book trips and produce travel reports

Conducting employee surveys and analyzing the results to identify opportunities for improvement

Engaging in project management to devise new HR strategies

Managing employee records and maintaining accurate and up-to-date HR databases

Developing and managing employee engagement initiatives to foster a positive work environment

Staying up-to-date with changes in MOM labor laws and regulations and updating HR policies and procedures

Managing HR budgets and providing reporting HR activities to the HR director and other senior managers

Providing guidance and support to managers and employees on HR-related issues

Basic accounting ability to be cooperative with the accounting department for workers payroll management.

Fluent in English and Mandarin.

Diploma or Degree on the related HR management and more than 4 years experience

Job Overview

We are seeking a dynamic and results-driven Marketing Manager to lead our marketing initiatives and enhance our brand presence in the construction sector. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Strategy Development: Develop and implement comprehensive marketing strategies to drive business growth and enhance brand visibility.
• Campaign Management: Plan and execute marketing campaigns across multiple channels, including digital, print, and events.
• Content Creation: Create engaging content for websites, social media, email campaigns, and promotional materials.
• Market Research: Analyze market trends, competitors, and customer preferences to identify new opportunities.
• Brand Management: Oversee brand consistency across all platforms and materials.
• Collaboration: Work closely with sales, operations, and project teams to align marketing efforts with business goals.
• Budget Management: Manage marketing budgets and optimize spending for maximum ROI.
• Performance Analysis: Track and report on campaign performance, providing insights and recommendations for improvement.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience as a Marketing Manager, preferably in the construction or related industry.
• Strong understanding of marketing principles, strategies, and best practices.
• Proficiency in digital marketing tools and platforms (e.g., SEO, Google Ads, social media).
• Exceptional written and verbal communication skills.
• Creative thinker with excellent organizational and project management skills.
• Ability to analyze data and translate insights into actionable strategies.

Key Responsibilities and Activities:
• Plan, organize, and manage day-to-day site activities to meet project objectives.
• Supervise and coordinate the work of subcontractors, labourers, and site personnel.
• Ensure that construction activities adhere to approved designs, schedules, and budgets.
• Monitor the quality of work and ensure compliance with all the specifications.

• Conduct regular site inspections to identify and resolve issues or potential delays.
• Manage the logistics of material delivery and storage, ensuring efficient use of resources.
• Liaise with project stakeholders (clients, engineers, architects) and provide progress updates.
• Ensure health and safety protocols are strictly followed on-site.
• Prepare and submit site progress reports and documentation to the Top management team.

Technical Competencies:
• Knowledge of construction methodologies, materials, and building regulations.
• Ability to interpret and execute construction plans and technical drawings.
• Proficiency in project management software (e.g., MS Project, Primavera).
• Expertise in managing construction schedules, budgets, and resource allocation.

Skills & Knowledge:
• Strong understanding of construction processes, quality control, and safety standards.
• Excellent project management skills, including budgeting, scheduling, and resource management.
• Knowledge of construction contracts, procurement, and subcontractor management.
• Effective problem-solving and conflict resolution abilities.

Formal Education:
• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.

Experience Required:
• 5–10 years of experience in construction site management

• Proven experience in leading site teams, coordinating with stakeholders, and managing construction schedules and budgets.

Project management - ensuring project is executed according to contractural conditions within schedule and budget allocations.
Reports to the Managing Director and Senior Project Manager.
Responsible for the coordination and interface with clients, consultants and sub contractors for timely execution of all project activities.
Prepare master programme.
Delegare and assign duties to site staff under his/her charge
Control the use of site resources and overall project costs on site.
Ensure safe work procedures are implemented to control risks.
Degree in Civil Engineering or equivalent.
Min 3 years relevant construction field experience in Singapore
Self-motivated and able to work independently.
Able to work within tight schedules and fast turn-around times.
Have a good interpersonal communication and people management skills.
Proficient in MS Project and strong knowledge in project management.

Main Duties and Responsibilities

We are seeking an experienced dynamic individual to join us as our Hotel Manager for the Resort. Joining as part of Mandai Rainforest Resorts by Banyan Tree’s pre-opening team, the incumbent will be a strategic leader with passion for excellence in guest service with strong understanding of luxury hospitality standards.

The ideal candidate should have a strong background in the hospitality industry, particularly in establishments of the same standing, and an uncompromising commitment to maintaining standards and exceeding guests’ expectations.

Key Responsibilities

Operational Leadership:

• Oversee our Resort’s operations, including front office, housekeeping, food and beverage, and guest services.
• Provide guidance and assistance to all departments, helping them to meet their objectives and the Resort’s standards.
• Ensure that all departments work closely to deliver a seamless luxury experience.

Guest Experience & Retention:

• Lead and manage the delivery of exceptional guest service.
• Resolve guest complaints and issues promptly and effectively, maintaining high levels of guest satisfaction and loyalty.
• Foster strong and good relationships with VIP guests, corporate clients, and travel partners.
• Implement programs to enhance guest loyalty and encourage repeat business.

Staff Management:

• Recruit, train, and manage hotel staff, including department heads and front-line employees.
• Foster a positive work environment that promotes teamwork, professional development, and high performance.

Financial Management:

• Develop and manage the Resort’s budget, including forecasting, expense control, and revenue management.
• Monitor financial performance, implement cost-saving measures, and drive profitability.

Quality Assurance:

• Maintain and enforce the hotel's quality standards and procedures.
• Conduct regular inspections and audits to ensure compliance with Resort’s standards and industry regulations.

Marketing and Sales:

• Collaborate with the Sales & Marketing team to develop and execute strategies to attract and retain guests.
• Monitor market trends, competitor activities, and guest feedback to identify opportunities for growth.

Strategic Planning:

• Develop and implement strategic plans to enhance the hotel's reputation, increase market share, and achieve business goals.
• Provide insights and recommendations to senior management for continuous improvement.

Health and Safety:

• Ensure compliance with health, safety, and sanitation regulations.
• Implement and oversee emergency response procedures and staff training programs.

Job Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration or related field.
• Minimum of 10 years’ experience in hotel management, Pre-Opening experience will be advantageous.
• Strong leadership and team management skills with a proven track record of managing a hotel or resort.
• Must be able to handle difficult situations with tact and high diplomacy
• Strong proficiency in budgeting and forecasting.
• Excellent knowledge of luxury hospitality trends, standards and practices.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

• Oversees construction sites, general contractors, and workers to ensure a high level of quality and safety.
• Creates and reviews Requests for Information and Requests for Proposal and Change Orders.
• Guarantees that all work is performed in accordance with approved manuals and procedures.
• Ensures that the project is constructed and documented in accordance with the contract documents and good engineering practices.
• Provides technical support to Project Managers.
• Develops and maintains project cost/change controls, and project budget and accounting records.
• Performs change order estimating and assists the Project Manager in change order negotiations.
• Coordinates and monitors schedule updates, invoices, and submittals.
• Assists in managing and reviewing the progress of contractors’ construction schedules.
• Reviews weekly and monthly reports on the status and progress of the contracts, including project costs and potential changes.
• Reports the status of projects to business and market leaders.
• Attend client program meetings as needed.