Total 10 Senior Executive quality manager job vacancies in sg office robinson road

Job Responsibilities:

• General Responsibilities
• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

2.Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

3.Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as co-liaison with instructors of undergraduate and postgraduate courses on the stepped-up effort in Assurance of Learning processes.
• Compilation/organization of electronic, and scanning paper documents to comply with re-accreditation efforts.
• Preparation of documents, collection of data for accreditation submissions.
• Act as co-liaison between the Accreditation bodies and individuals within SMU who contribute to the accreditation process.
• Assist in general documentation and visualisation of data using infographics in reports and/or electronic media for accreditation reports and visits by external accreditation agencies.
• Administration of AOL assessments.
• Assist in organizing the site visits by peer-reviewers of various re-accreditation and external review processes.
• Logistical and event planning support.
• Assist in building and managing a virtual and hybrid sharing space and platform to archive and showcase accreditation material and resources for future audit visits.
• Other duties as assigned.

• Degree holder with some years of relevant work experience. Recent graduates may also apply.
• Good writing and analytical skills.
• Good communication and interpersonal skills, with the ability to interact well with faculty, staff, and students.
• A keen eye for detail and the ability to prepare informative and accurate reports.
• Able to validate data, identify data errors and rectify the mistakes.
• Strong computer literacy skills specifically in the Microsoft Suite.
• Able to use common graphic tools to present infographics and generate reports will be an advantage.
• Has initiative in work planning and able to work independently.
• Good time management.
• Able to handle confidential information.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Assist in the implementation and management of HACCP and all QA-related programs
• To oversee the compliance of the MUIS Halal Certification Conditions and rectify any non-compliance.
• Conduct regular audits and inspections of manufacturing processes, facilities, outlets, and products to identify areas for improvement and ensure adherence to quality standards
• Assist in maintaining, reviewing, and updating process flow, SOPs, and product specifications
• Ensure and maintain hygiene standards for food handlers and the outlets premises
• Assist in investigating product quality incidents, customer complaints, and non-conformances, and implement corrective and preventive actions to mitigate risks and prevent recurrence
• Responsible for the equipment calibration program
• Assist in product evaluation, shelf-life monitoring, batch sampling, and computing of results
• Engage and liaise with external laboratories for product and environmental hygiene tests
• Perform sensory evaluation tests and product prelaunch-related testing
• Assist in all internal and external audits
• Lead the planning process to meet operational goals, including forecasting, capacity planning, and resource allocation.
• Work closely with procurement and logistics teams to create efficient workflows.
• Perform any other ad-hoc duties as assigned by the superior

Requirements:

• Diploma in Food Science, Food Nutrition or relevant (Fresh graduate may apply)
• Preferably with related experience in related food manufacturing industry
• Knowledge of HACCP, ISO22000 and its requirements
• Ability to communicate effectively with all levels staff (Communication also means working effectively with workers from different ethnic)
• Responsible, analytical, effective team member and possess good problem-solving skills
• Have the mindset of food safety aspects as priority

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International is the international business unit of Ant Group, the owner and operator of Alipay.

- Understand functional and non-functional requirements of software product, design quality assurance and testing strategies for various different products;

- Contribute to the planning and construction of a product system architecture, assess risks, resolve the design’s testability and address the system stability;

- Innovate testing tools, testing technologies, testing platform, testing lifecycle of product R&D, improve the testing efficiency;

- Involved in testing system setup, technology team planning, construction of testing technology platform;

- Lead and design technology solution and architecture for system integration test, and push solution deployment and implementation;

- Responsible for the system integration test in product deployment phase of the development lifecycle, ensure product go-live with high quality;

- Research new technologies and new methods in testing domain, apply and promote them, improve industry influence

Requirement

- Have more than 3 years QA and QC experience in internet and traditional industries, went through large scale software development lifecycle, have rich experience in software development

- Thorough knowledge of QA theory and methodology

- Have systematic mindset and experience in software quality assurance, able to prototype and deploy software quality control strategy for a complex system;

- Strong analysis and design skills, capable to develop testing framework and integrate solutions; have experience with RESTful API test, performance test, automation test, security test, black box and white box testing;

Have experience with programming languages, coding experience and code review, GIT or SVN.

- Strong logical thinking, willing to explore; taking the ownership, great team player;

- Effectively communicate issues with stakeholders and propose solutions

- Maintain subject matter expertise for the systems under test and use that expertise to create, maintain and extend the test case library

- Candidate with strong interest or project experience in internet financial service and technology is preferred.

Job Responsibilities:

• General Responsibilities
• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

2.Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

3.Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.

Job Responsibilities:

Documentation
• To consolidate and organize company and franchise food hygiene reports and ensure that all supporting documents are complete.
• To conduct data analysis on consolidated reports.
• To share and monitor data, and source for solution and provide recommendations.
• To monitor, review and share latest cleaning manuals, reports and SOP to relevant parties.

Inspection (Factory / Outlet / Warehouse)
• Key liaison personnel for factory/outlet/warehouse and third-party inspector and arrange a schedule for smooth inspection.
• Before inspection, check current records for incidents and share them with the third-party inspectors and QA department.
• Conduct or participate in factory/outlet/warehouse hygiene inspection and generate inspection report, improvement sheet and provide suggestions when needed.
• Receive inspection sheets from inspectors and review inspection sheets according to your reporting officer advice.
• Consolidation of inspection reports and monitor completion of improvement plan and schedule.
• Consolidation of all factory information and monitor company improvement for providing safe and quality food to customers.

Hygiene and Food Safety support
• Arrange with third-party inspector to conduct outlet hygiene training to improve food safety and quality control.
• Conduct self-hygiene inspection training to outlet staff when required.
• Consolidate training information and share with management for next improvement direction.
• Support QA projects by coordinating with different departments and prepare meeting minutes when needed.
• Monitor health and food authorities (Ministry of Health, Singapore Food Agency etc.) or other related companies for the latest news.

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• We welcome all to apply. Ideally, candidate should have 1-2 years' experience in the food industry to have shorter learning curve.
• Required skill(s): Computer Skill, MS Excel, MS Word
• Able to handle English and Mandarin-speaking staff and customers. Japanese-speaking ability is a plus.
• Be able to work independently with a high level of initiative and resourcefulness.
• Fast learner and able to work under pressure.
• Good communication and interpersonal skills.
• Good understanding of Food Safety Management System.

We will be open to consider offering Senior QA Executive role, based on the successful candidates' work experience and our assessment of candidates' competencies to handle the assigned work.

Key Purpose of the Job:

Enable Product Supply (focusing on Global Quality Platform) and support Sr. Manager of Quality Enablement by driving process improvement and harmonization, system transformation, SOP documentation, change management, identifying value generating initiatives and executing projects through diligent project management. Required to proactively foster relationships with Regional Product Supply Quality teams, Brand Quality teams, Digital & Technology teams and other Product Supply x-functional teams (i.e sourcing, S&R, finance).

Should be passionate about exploring new ways of working, process mapping, SOP documentation, analyzing data, driving change management, and learning / implementing new systems and technologies.

Key Area of Responsibility:

· Act as a Subject matter expert in the Quality Management and Assurance domain and be part of a larger team responsible to incubate ideas to improve VF’s operational effectiveness.

· Drive harmonization, simplification and identify process improvement opportunities across the Global Quality Platform.

· Support execution of Quality strategic initiatives, including digital roadmap, system implementation and transformation.

· Derive business insights from analysis of quality performance data.

· Proactively foster internal and external relationships (i.e factories, software providers) to execute projects and drive system and process improvements.

· Lead x-functional global projects through effective project management.

· Prepare presentation documents, lead training, and assist in presenting findings to all levels of management.

· Map and document Global Quality Processes and KPIs.

Strategic Role Relationship Building

· Proactive in nurturing cross-functional relationships to identify and execute process improvement.

· Strong and trusted relationship building with Brand QA Teams, Operational QA Teams and QA Technical teams.

· Debates and provides authentic dialogue with stakeholders to generate idea pipeline and execute projects.

· Proven ability to influence and make decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.

· Strong partnership with DT to drive system design improvements, system implementation, automation, and perform necessary testing.

Leadership and Team Player qualities:

· Actively listens to others, exchanges ideas, curious / inquisitive / continued improvement mindset, self-starter.

· Adapts communication style to audiences across various levels and functions.

· Perseveres through adversity and influences stakeholders.

Minimum Relevant Experience:

2- 4 years

Minimum Academic Requirement:

Bachelor’s degree Preferred

Major Subjects:

Quality Management / Business Management / Supply Chain, / Data Science / Engineering / Mathematics / Finance or related analytic field

Required Professional Qualification:

· Operations and project management experience – Prior experience (2-4 years) in strategy, management consulting, finance, operations, retail/consumer products, project management, system transformation or similar supply chain role. BA/BS required.

· Computer Skills – Proficient with Microsoft Office Suite, Tableau / Power BI / Quality System Modules preferred.

· Problem Solver & Drive results - Can proactively identify opportunities, solve problems, manage multiple priorities, influence stakeholders, and drive results through effective and autonomous project management.

Other Requirements:

- Proficient in English (Written and Oral)

- Experience leading regional or global projects

- Strong analytical and problem-solving skills

- Familiar with 5S / ISO 9001 / 8D problem solving

- Knowledge of SPC, CPK and Six Sigma disciplines, FMEA / PMP would be advantageous

- Manufacturing Quality Operations knowledge preferred

- Technical documents writing experience

- Proficient in MS Office applications: Microsoft Excel, PowerPoint

- Proficient in use of common applications: Smartsheet, Tableau, PowerBI is a bonus

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Trainer Screening and onboarding
  • Vetting/Screening of trainer onboarding documents.
  • Management of trainer supporting documents for the purpose of knowledge management. (Curriculum Vitae, Professional Certificates).
  • Issuance of appointment letters (Official appointment letters with fixed durations, with option to renew in the future).
  • Creation/updating of training and enablement materials to be used to onboard our new/existing trainers to improve CET trainer teaching quality.
  • Conduct training visits to collate information on training delivery.
• Preparation for SSG's new Training Partner Quality Assessment (TPQA)
  • Support in the creation of processes to ensure the successful execution and conformance of SSG's TPQA.
  • Ensure required documentation and points of contact are defined and maintained.
• Course Application Related Processes on government digital platforms (TPGateway)
  • Collation and screening of new course application data from our training teams as they create new programmes CET Learners.
  • Creation of course application drafts and facilitation of governance/approval/audit processes.
  • Payment and Submission of applications and monitoring of application status.
  • Facilitate edits made to course applications;
  • retirement of programmes that are obsolete;
  • communication with SkillsFuture Singapore (SSG) to ensure that application processes are efficient, that queries are answered promptly to facilitate quick turn-around.
  • Maintaining the SMU Academy master list of programmes for internal processes; which would impact finance, reporting and audit processes.
• Other duties
  • Helping to supervise a team of student assistants.
  • Support in the analysis of Training Data and Generation of reports for the purposes of audits.
  • As required by the Cluster Lead or management of the SMU Academy.

• Degree or Diploma holder with at least 2 years of relevant experience.
• Familiarity or previous experience with Education quality assurance (PQAF, QAFU, TPQA, etc..) would be advantageous.
• Keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.

https://academy.smu.edu.sg/overview

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.