Total 4,960 quality manager job vacancies in Singapore

Assistant Bar Manager

• Together with Bar Manager, Lead and manage the bar team
• Assist/ create beverage program and Posses a creative flair to create and mix alcoholic beverages that pushes the boundary of flavour and experience aligned with the Potato Head experience
• Develop good relationships with Brand Ambassadors and suppliers.
• strong knowledge of beverage and food, brand concept and guidelines.
• Train the bar and service team to ensure beverage knowledge and service levels are up to to standard.
• Cost control and inventory management for the bar
• Have the capacity to listen to the team and lead by example

Characteristics Required :

• Oral and written fluency in English
• build a strong team to match the others on the team

At least 3 years of experience in similar role

Salary: $3,500 - $4,500 (Based on experience) + incentive based on performance

Please click apply or email to [email protected]

The Assistant Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
• Manage inventory, ordering, and waste to optimize resource use and cost control.
• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.
• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
• Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.
• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.
• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Responsibilities

· Listen to customers’ preference and recommend suitable hairstyle, colouring and treatment

· Perform a wide range of hair services including cutting, styling, colouring, perming, rebonding, etc

· Train, lead and motivate all staff to ensure smooth running of daily operations in an energetic environment

· Maintain cordial relationship with customers, build up customer base and ensure customers’ retention

· Ensure all staff uphold the highest standard of customers’ service and cleanliness

· Handle customers’ complaints and feedback professionally

· Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

· Maintains technical knowledge by attending educational workshops; reviewing publications.

· Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirements

· Min 8 years of relevant experience with good customer base

· Driven to boost sales and profitability

· Well-groomed, proactive and self-motivated

· Good leadership and interpersonal skills

· Collaborate well with team members in a fun, professional work environment

· Knowledge of hairstyles and trends, and the expertise to achieve these looks

· Experience using different types of scissors, trimmers and other tools to create hairstyles

· Knowledge of chemicals for hairstyles including coloring agents and solutions that change hair texture

· A willingness to learn about new styles and techniques

· The ability to communicate with customers and understand their needs

· Knowledge of related health, safety and cleanliness standards

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description

· Manage daily operations of job site including quality, safety , environment and health

· Comply and accomplish contract obligation at site without liquidation damages incurred. Assist in coordinating and liaising with clients at project sites

· Hire and retain manpower needs

· Ensure accuracy of daily attendance reporting. Communicate assigned cleaning duties to the cleaning team

· Conduct regular check on the quality of work produced by cleaners to upkeep the cleaning standard

· Keeping / ordering stocks ensuring inventory at optimal level

· Any job duties assigned by management or any authorised personnel. Monitor cleaning operations to ensure quality service delivery

Job Specifications (Plant Manager- Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

To have at least 10 years of experience for System Furniture Installation, Flooring Marking.

Able to speak fluently in English & Chinese.

Manage and supervise on-site workers. Co-ordinate and work closely with the main-contractor.

Knowledge of on-site safety rules and requirements.

Assist the Project Director in preparation of paper work require by the main-contractor.

Willing to work overtime on Sundays and Public Holidays as and when required.

Job Function:

• Responsible for monitoring of day-to-day Accounts Payable Function
• Responsible for monitoring of day to day Inventories and Year end stock take
• Review and allocation of daily cash management within the Group
• Oversee accounting staff in Accounts Payable & Inventory Team to ensure timely and accurate monthly closing
• Monthly PowerBi reporting
• Any other related projects/duties which not indicated above will be assigned by the superior from time to time.

Education and Experience:

• Degree in Accounting ar ACCA
• Minimun 8 years of working experience in Accounts Payable, Inventory and full book experience

Knowlegde, Skills, Abilities

• Proficiency in MS Office, especially in MS Excel.
• Effective communication skills
• Strong leadership skills and analytical skills
• Meticulous and attention to details
• Good team player and independent
• Able to follow up and coordinate with inter-department

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 5.5 day work

Objectives of this role

• Support strategy execution for logistics and warehousing
• Implement financial metrics and associated KPIs for supply-chain network and vendors
• Develop and implement global transportation cost-savings programs for year-over-year savings
• Identify project responsibilities, delegating phases and elements to appropriate personnel
• Maintain awareness of industry and global logistics trends that will benefit company in the marketplace

Responsibilities

• Lead daily control meetings, identifying issues and actions to be taken
• Conduct root-cause analysis of failures and take corrective actions
• Provide oversight for budgetary, scheduling, and project database, and report regularly to senior managers about progress, plans, and problems that could affect costs or schedules
• Consult with various internal business units and vendors to identify opportunities for improvements of the supply-chain network
• Manage compliance, quality control, and quality assurance standards and specifications

Required skills and qualifications

• Three or more years of experience in logistics for wholesale distribution or retail supply chain
• Four or more years of experience in project management or a leadership position
• Strong systems skills, including proficiency with integrated software applications
• Excellent verbal and written communication skills

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business administration, with focus on supply-chain management
• Knowledge of end-to-end logistics operations (including maritime, over-the-road, rail, customs, and warehousing)
• Entrepreneurial mindset

Job Summary:

Formulate and execute sales plan in line with company long term and mid-term goals to achieve sales targets and revenue goals. A people person and team player that works well with leaders of other functions to achieve the common goals of Ademco.

Job Responsibilities:

• Develop and execute sales development plan to achieve sales targets, expand our customer base and execute company strategic goals
• Own and hit/exceed annual sales and profit/margin targets within assigned territory and accounts
• To personally accountable for and develop pipeline target and activities that is mutually agreeable with the management
• Create and communicate sales goals and ensure SG leadership team are informed on the progress of those goals
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Effectively communicate value propositions through presentations and proposals
• Monitor changes in the industry and leverage them for business opportunities
• Participate in forums to keep abreast of new changes in the industry and practices
• Recommend changes in pricing structures in product lines or products
• To perform any other duties that may be assigned by the management

Job Requirements:

• Minimum 6 years of project sales and segment development experience with proven track records. At least 2 years in senior sales management position. Experience in Security Industry would be added advantage.
• Great personality and relationship builder
• Excellent written and verbal communications skills
• Proven ability to build close relationship with customer
• Proven ability to drive the sales process from start to finish
• Proven ability to position products and differentiation against competitors
• Proven ability to articulate the distinct aspects of services and products
• High energy level. Positive, "can do" attitude
• Excellent listening, negotiation and presentation skills

We would like you to state your current and expected package in the application so that we expedite the processing.

In manufacturing of cosmetic products in an air conditioned clean enviroment. On site training provided in the manufacuring of cosmetic productsand the use of the cosmetic ingredients . Responsible to manufacture cosmetic products complying to Good Manufacturing Procedure. Basic chemistry understanding will be very helpful and any laborartory experience will be a plus.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

JOB DESCRIPTION :

• Delegation and monitoring of repair & maintenance jobs
• Capable of negotiating and communicating effectively with clients, as well as managing tenders, proposals, and quotations
• Oversee and ensure the successful execution of all workshop activities, coordinating efforts to complete contracts within budget and the established timeframe
• Offer consistent feedback and reporting, both informal and formal, to Management regarding the performance and outcomes of the workshop
• Management of mechanics
• Recruit & train workshop personnel
• Receiving, updating, and billing of jobs through e-portal
• Ensure adequate manpower to perform the work
• Ensure Workplace Safety and Health (WSH) policies, procedures, and regulations are followed.

Requirements :

• Candidate must possess at least minimum qualification of ITE mechanical engineering
• At least 2 to 3 years of working experience in the related field and 1 to 2 years working experience in management.
• Language: English (Basic Mandarin)
• Proficient in MS Office

Our client is currently looking for a suitable candidate to join them as a WSH Manager to lead the EHS department.

Job Responsibilities:

• Lead EHS department.
• Develop, review, revise, maintain and implement EHS Management System.
• Ensure legal compliance as per statutory requirements.
• Conduct regular EHS inspections and audits.
• Manage contractor from the EHS perspective.
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• Able to drive EHS culture in the company
• Conduct routine checks on general safety practices and propose corrective actions and measures to be taken.
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Ensure inspection and review of all project sites activities and operation (includes Main office and 15 Changi Factory) and alert relevant Section Head of any machinery, equipment, appliance, activity or process used in each department that exposes any person to the risk of bodily injury, and to recommend appropriate corrective measures.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of EHSS performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organisation.
• Constant plan-do-check-act on the related EHSS matter of plant's Environmental, Health and Safety Management System and ensure continual improvement/upgrading of the system.

Job Requirements:

• Diploma in Workplace, Safety and Health with 8 years relevant working experience in Construction Engineering Industry.
• Degree in Workplace, Safety and Health with 5 years relevant working experience in Construction Engineering Industry.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to interact effectively with colleagues in other business units.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kalaivani D/O S. Arumugam | EA Reg No: R2196515

Responsibilities

• Cross-platform integration of marketing and advertising campaigns and initiatives
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Able to work on weekend and public holiday

Shangri-La Rasa Sentosa, Singapore

We are looking for a Finance Manager / Chief Accountant to join our team!

As a Finance Manager / Chief Accountant, we rely on you to:

• Perform general accounting functions and ensure that accounts are maintained accurately
• Work closely with Finance Share Services all on areas on accounting
• Review all payments and daily income journal
• Verification of monthly balance sheet and expenses analysis
• Prepare comprehensive financial reports and present to management
• Assist in Capex and Budget, income tax matters and GST returns

We are looking for someone who:

• Has a passion for numbers and figures
• Upholds professional values, ethics and integrity at all times
• Preferably possesses relevant working experience with hotel background
• Possesses strong organizational and analytical skills, with strong commercial acumen
• Is detail-oriented with the ability to translate results into understandable and actionable information
• Is a critical thinker and a problem-solver

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Responsibilities:

1. Localization Management: Oversee the localization of game content, including but not limited to text translation, proofreading, in-game QA, voice-over, and localization requirements for art, features, events, and assets.
2. Localization Asset Management: Maintain translation memory and terminology databases, develop localization style guides, SOPs, and internationalization standards. Adapt to agile development workflows to ensure smooth localization throughout version iterations and operations, delivering high-quality results.
3. Language Support: Support R&D and operations teams in various multilingual tasks, including game research, ASO, ad copywriting, and the optimization of marketing materials.
4. Vendor Management: Manage vendor relationships systematically, select, maintain, and develop localization vendors as needed. Facilitate business communications and partnerships with localization vendors to ensure timely and high-quality deliverables.

Requirements:

1. Bachelor's degree or above. Fluent in both Chinese and English, with the ability to use both languages in a professional setting.
2. Passionate about games with a solid understanding of the overseas gaming industry and localization processes.
3. At least 3 years of experience in game localization or localization project management. Proficiency in CAT tools.
4. Strong sense of responsibility, excellent communication and teamwork skills, and the ability to multitask.
5. Possesses a strong work ethic, detail-oriented with a strong desire for continuous learning, always seeking out opportunities for growth.
6. Experience with machine translation projects and a basic understanding of localization engineering.

C720

Requirements:

- Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred

· Experienced of having direct responsibility for project with budget size of $10 to $20 million.

· 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.

· Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders

· Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

· Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.

· Understanding of technology and operational processes across functions in the bank.

· Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.

· Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

· Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

Technical Skills:

· Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

· Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

· Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

· Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

· Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

· Leadership:Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

· Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

· Problem-Solving:Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

· Technical skills: Jira, confluence, powerpoints, excel advance.

• To be responsible and accountable for the day-to-day supervision of all assignments.
• To conduct announced and unannounced visits to all assignments at least once a week
• To monitor and ensure all security personnel are carrying out their duties at a high quality level and are reaching the client’s and the Company’s expectations.
• To motivate all security personnel so as to achieve and fulfil the agreed service level of contractual requirements.
• To be responsible for the deployment of staff to all posts to ensure the site contracts are filled by accurate headcounts and by suitably qualified personnel within expectations.
• To be proactive to liaise with the site Supervisors (if any) for the deployment and settlement of the manpower problems within the assigned cluster.
• To liaise with clients regarding Site Operating Procedure. To ensure all staff is knowledgeable and well trained to perform all duties in accordance with the customer’s / contract’s requirement as well as the Company’s expectation.
• To assist with the scheduling and arranging of training and refreshment excises to all staff in order to maintain legal requirements and quality of service level.
• To deal with internal and external client complaints, incidents and any irregularities. Submit relevant reports and corrective action plans
• To implement agreed formulated corrective action plans.
• Execute disciplinary action in order to ensure staff members do not violate the Company regulations and policies.
• To assist with staff evaluations and appraisals.
• To be proactive to arrange and participate regularly in ad-hoc meetings with clients in order to maintain a good business relationship with the clients. Submit relevant meeting minutes with proactive recommendation (if any) or improvement plan for approval or take appropriate actions.
• To be proactive to plan on the subject of the site manpower and discipline control.

Job Requirements:

• Diploma or Degree from a recognized institution.
• At least 3 years of relevant experience in a similar capacity
• Experience in Security Operations preferred
• Positive mindset and strong initiative in continuous improvement a must
• Good interpersonal skills with good verbal and written communication skills
• Able to work independently
• Class 3 Driving License

Job Description:

• Planning, coordinating and managing staff and services to ensure efficient and effective F&B operations.
• Customer service standards are maintained at all times.
• Formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Anticipate heavy business times and organize procedures to handle extended waiting lines.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Job Requirements:

• Possess a comprehensive set of F&B service and operations skills.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management.