Customer & Relationship Management Officer (Entry Level / Govt Sector)
Full-time
Fresh/Entry Level
6 months ago
Location: Central & West
Salary: $2400 -$2500
Duration: 1 years contract (Extendable)
Mon- Fri 8.30am to 6.00pm
Responsibilities
Pr..
- Location: Central & West
- Salary: $2400 -$2500
- Duration: 1 years contract (Extendable)
- Mon- Fri 8.30am to 6.00pm
Responsibilities
- Provide on-site support various teams within organization
- Provide on-site frontline concierge service
- Provide on-site support for room and AV/IT systems management
- Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
- Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
- Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
- Provide administrative support and content to drive the monthly promotion
- Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
- Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
- Provide logistics and AV support for events organised within the three primary locations when needed.
Requirements
- Diploma in Business Management or relevant discipline
- Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous
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