Total 1,024 relationship manager job vacancies in D18 Tampines, Pasir Ris

E-Commerce Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled E-Commerce Manager based in Singapore. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As an E-Commerce Manager, you will oversee the end-to-end management of our e-commerce platforms, develop strategies to drive sales, and optimize the customer journey. You will play a critical role in achieving revenue growth, ensuring seamless operations, and maintaining a strong brand presence online.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

• Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
• Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
• Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
• Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

• Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
• Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
• Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

• Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
• Ensure the e-commerce platform is optimized for mobile and multi-device usage.
• Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

• Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
• Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
• Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

• Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
• Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
• Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

• Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
• Implement new technologies and features to improve user experience and streamline backend operations.
• Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

• Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
• Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
• Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

• Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
• Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
• Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

• Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
• Mitigate risks related to online transactions and customer data through regular audits and
• updates.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
• 5+ years of experience in e-commerce management, digital marketing, or a related role.
• Proven success in developing and executing e-commerce strategies that drive sales growth.
• Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

• Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
• Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
• Familiarity with payment gateways, security protocols, and compliance standards.
• Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

• Exceptional leadership and team-building abilities to motivate and guide a diverse team.
• Strong analytical and strategic thinking to identify opportunities and solve complex problems.
• Excellent communication and interpersonal skills to collaborate across departments and with external partners.
• High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

• Experience with international e-commerce operations is a plus.
• Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
• Willingness to travel for events, conferences, or vendor meetings as necessary.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions. At IGG, we are innovators at work, gamers at heart.

We are currently looking for a BD/Marketing Manager to join our energetic team in Singapore!

Job Description:

Business Development

Build and maintain relationships with existing and potential partners

Coordinate with other departments on collaborative campaigns with partners

Identify and evaluate potential partnerships and business opportunities

Analyse market trends and competitor activity to identify new opportunities for growth

Marketing

Conceptualize, plan, test, evaluate and execute social media marketing strategies for new games

Plan, produce and manage content for multiple social media platforms

Grow and manage gamer community on different social media platforms

Conceptualize, plan and execute guerilla marketing campaigns for organic user acquisition

Manage and guide less experienced team members

Job Requirements:

5 or more years of relevant work experience

Degree in a relevant discipline

Avid gamer, deep passion for games

Excellent communication, interpersonal and collaboration skills

Able to fluently liaise with Chinese-speaking stakeholders

Very familiar with various social media platforms

Able to work independently

Video / mobile gaming industry experience a bonus

What’s in it for you:

Vibrant work environment

Medical & Dental benefits

H&S Insurance coverage

Health screening subsidy

Exciting team building activities

Birthday gift

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery

• In charge of end-to-end project development lifecycle(s):
  • Gather user requirements from the client
  • Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
  • Plan project milestones and resources required
  • Provide cost estimates for budget approval
  • Lead development sprint cycles to schedule and monitor:

A. Data collection, annotation and pre-processing activities

B. Model training and iterative improvement activities

C. Model performance validation activities

D. SDK integration activities

E. Quality assurance checks activities

• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Please apply directly here: https://apply.workable.com/visenze/j/36F40773B6/

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment

RESPONSIBILITIES:

• Establish and agree upon a BIM Execution Plan, ensuring on-going compliance and continuous improvement, as well as perform any and other responsibilities or functions as required in the BIM Execution Plan.
• Oversee, coordinate and manage BIM projects.
• Provide internal BIM consultancy for projects.
• Manage processes, implementation, best practices and techniques of BIM and related tools.
• Setup/maintain company BIM Standards, workflows and processes
• Determine the conventions to be followed for reviewing BIM models and associated deliverables.
• Monitor the progress of design to ensure it is according to planned schedule.
• Responsible to participate and support the Company’s SHEQ within their scope of duties.
• Ability to train engineers in Autodesk Revit, Navisworks as well as Bentley software basics.

REQUIREMENTS

• Degree in Civil, Architectural, Structural or its equivalent with minimum 10 yrs relevant experience
• Well-versed in BIM e-submission process, requirements and guidelines, and LTA, PUB and BCA standards
• Trained in BIM Modeling and BIM Management
• Full understanding and competence in 3D modelling in Bentley and Autodesk Civil and Structural softwares and civil structural design, setting up Seed and Shared parameters, as well as experience in Navisworks, Navigator, BIM 360, Solibri.
• Experience in Bentley ProjectWise is of advantage

Social Media Marketing Manager (Agency)

Singapore

Company Description:

Our client is a dynamic and innovative agency specializing in crafting impactful brand stories and driving engagement through compelling content. With a keen focus on strategy, creativity, and real-time trends, we help our clients amplify their voices across social platforms. Our team thrives on turning ideas into buzzworthy campaigns, ensuring every story resonates and captivates the right audience.

Responsibilities

• Research, formulate strategies, develop and execute social media always-on content and social-first campaigns
• Manage various social platforms to identify and leverage trends for maximum brand impact (Meta, LinkedIn, TikTok, XHS, Lemon8)
• Manage, create and publish high quality content
• Liaise with designers and other departments to ensure content achieves desired business and marketing outcomes for our clients
• Analyse stats and create reports
• Stay on top of latest social media practices, trends and tools
• Work closely with clients to achieve content goals
• Manage a budget and run paid ads for social media posts
• Lead team of junior content planners and strategists.

Requirements:

• Keen eye for good design
• Masterful wordsmith
• Exceptional attention to detail
• Degree in Communications, Digital Marketing or Business Management with relevant specialty
• Min. 2-3 year experience in relevant social media or content marketing role
• A proven track record and strong understanding of all social media platforms
• We’d also consider knowledge in Notion, Canva, Adobe Ps and Ai a plus

DIGITAL COMMUNICATIONS MANAGER

POSITION: DIGITAL COMMUNICATIONS MANAGER (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced Digital Communications Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The Digital Communications Manager will lead and support initiatives that amplify GyroGear’s mission, strengthen brand visibility, and engage key stakeholders. This role requires a proactive, organized, and creative individual who can communicate effectively, plan and coordinate outreach activities, and ensure GyroGear’s story resonates with the right audiences.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Digital Communications Manager whose responsibilities include, but are not limited to:

1. Digital Strategy Development and Execution

• Develop and implement a cohesive digital communications strategy aligned with GyroGear’s mission, vision, and growth goals.
• Create and manage digital campaigns to enhance brand awareness, drive engagement, and support online sales initiatives.
• Collaborate closely with the E-Commerce Manager to align communications and marketing strategies with e-commerce goals.
• Manage the digital marketing budget, ensuring ROI-driven initiatives.

2. Public Relations and Media Outreach

• Write and distribute impactful press releases to highlight milestones, partnerships, and new developments.
• Build and maintain relationships with media outlets, journalists, and influencers to amplify GyroGear’s story.
• Act as the primary point of contact for media inquiries, ensuring professional and timely responses.
• Stay ahead of media trends to position GyroGear effectively within the healthcare and technology sectors.

3. Content Creation and Collaboration

• Work hand in hand with the design team to develop engaging content for GyroGear’s website, blog, newsletters, and social media platforms.
• Coordinate with the Online Sales Manager to produce marketing materials that drive conversions and align with sales strategies.
• Ensure consistent branding and messaging across all content and platforms, maintaining alignment with GyroGear’s identity.

4. Social Media and Online Presence

• Manage GyroGear’s social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.), ensuring timely, impactful, and sales-aligned posts.
• Monitor and analyze social media performance, leveraging data-driven insights to refine strategies.
• Engage with online communities to build relationships and foster advocacy.

5. Analytics and Reporting

• Track and report on key performance metrics (KPIs) for digital and PR campaigns, including media reach, conversions, and engagement rates.
• Use analytics tools (e.g., Google Analytics, HubSpot, Hootsuite) to evaluate the effectiveness of campaigns and optimize strategies.

6. Stakeholder and Team Collaboration

• Partner with the Online Sales Manager to create synergy between digital communications and e-commerce efforts.
• Liaise with external partners, including PR agencies and content creators, for flawless campaign execution.
  • Mentor and train team members on digital communications and PR best practices and trends.

7. Innovation and Trends

• Stay informed on industry trends, new platforms, and emerging technologies to keep GyroGear’s digital strategy innovative.
• Experiment with creative approaches to reach untapped audiences and maximize impact.

QUALIFICATIONS:

1. Education and Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field (Master’s preferred).
• 5+ years of experience in digital communications, PR, and e-commerce marketing, preferably in the healthcare, technology, or startup sectors.
• Proven success in managing digital campaigns and growing media and online presence.

2. Skills and Competencies

• Exceptional written and verbal communication skills with a flair for storytelling and audience engagement.
• Expertise in press release creation, media relations, and public speaking.
• Strong experience in collaborating with sales teams to align communication strategies with revenue goals.
• Proficiency in CMS, social media platforms, analytics tools, and marketing software.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

3. Personality and Attributes

• A creative thinker with a data-driven approach to problem-solving.
• A collaborative team player who thrives in a dynamic and innovative environment.
• Passionate about making a meaningful impact through technology, storytelling, and public relations.

Overview

The Project Manager, Regulatory Affairs, plays a pivotal role in driving APACMed's Regulatory Affairs (RA) agenda across the Asia-Pacific region. The position involves managing complex RA initiatives, fostering collaboration among stakeholders, and ensuring the successful delivery of high-impact projects aligned with the association’s strategic goals. This role requires a proactive mindset, and the ability to navigate and influence policies that enhance patient access to innovative medical technologies.

Key Responsibilities

Committee Agenda and Leadership:

• Lead the development and execution of the RA Committee's agenda, ensuring alignment with APACMed’s broader strategic priorities.
• Spearhead workstreams and initiatives within the RA Committee’s purview, from inception to completion.
• Collaborate with senior members to define project objectives and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key stakeholders, including regulators, policymakers, healthcare providers, and industry leaders, to advance committee goals.
• Serve as a primary liaison between APACMed members and external partners to ensure alignment and effective communication.

Policy Advocacy and Regulatory Harmonization:

• Lead the drafting of position papers, advocacy materials, and white papers to address regulatory gaps and opportunities.
• Represent APACMed in regulatory discussions to advocate for harmonized, patient-focused regulatory practices across the region.

Project Management:

• Manage multiple RA initiatives simultaneously, ensuring that timelines and deliverables are met with precision.
• Oversee project budgets, milestones, and stakeholder expectations to drive successful outcomes.
• Provide operational support for key APACMed regulatory initiatives, including SaMD, e-labeling, and post-market surveillance.

Event Planning and Coordination:

• Organize and execute RA-focused workshops, roundtables, and forums, managing all aspects of event logistics, speaker engagement, and post-event documentation.
• Develop summary reports and insights from events to share with stakeholders and members.

Regulatory Intelligence and Analysis:

• Monitor and analyze regulatory developments across APAC markets, compiling insights to inform strategic priorities.
• Provide actionable recommendations to the RA Committee and APACMed leadership based on trends and emerging issues.

Qualifications and Skills

Educational Background:

Advanced degree in Biomedical Sciences, Medical Sciences, Regulatory Affairs, Public Health, Health Policy, or a related medical/scientific discipline.

Experience:

• Minimum of 5 years of professional experience in regulatory affairs, policy advocacy, healthcare strategy, or a related field, with a preference for regional roles in the MedTech or broader healthcare industry.
• Candidates with regulatory affairs experience or a background in medical sciences/consultancy are encouraged to apply.
• Proven track record of managing cross-functional projects and engaging with diverse stakeholder groups.

Skills and Competencies:

• Strong project management and organizational skills, with an ability to juggle multiple priorities in a fast-paced environment.
• Exceptional analytical and writing capabilities to produce high-quality policy documents and reports.
• Excellent communication and presentation skills, with the ability to articulate complex regulatory concepts clearly and concisely.
• Knowledge of global and regional regulatory frameworks in MedTech, including SaMD and e-labeling.
• Proficiency in Microsoft Office tools, project management software, and data visualization platforms.

Personal Attributes:

• Independent and self-motivated, with a strong sense of accountability.
• Collaborative team player who can work effectively across cultures and organizational hierarchies.
• Proactive problem solver with meticulous attention to detail.

Working at APACMed

This position offers unique opportunities to work closely with senior leaders from the world’s largest MedTech companies, as well as regulators and stakeholders across the region. The role provides exceptional visibility within the industry, fostering professional growth and meaningful impact in shaping the regulatory landscape in APAC.

SUMMARY

This position will manage carrier relations for all transportation activities within the region, and along with the Carrier Managers in the other regions, manage Jabil’s global carrier relationships. This position will support and work with the regional sites, in coordinating inter and intra-regional transportation requirements, lead the sites in selecting carriers and constructing routing guides and in driving productivity initiatives. This position will support the SC Network Optimization team with in-region logistics expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. (Other duties may be assigned)

Serve as Transportation expert in region

Manage carriers and forwarders

Manage carrier tariffs and coordinate freight quotations

Work with sites in building and managing routing guides Maintain metrics and activity reports

Work as part of global carrier team

Drive global and regional carrier productivity and cost reduction programs

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

Any other Logistics related/relevant tasks, scope as and when assigned

MINIMUM REQUIREMENTS

Bachelor’s degree required.

Five years plus of significant international and regional logistics experience.

Demonstrated high performance orientation.

Strong knowledge of global and in region transportation modes (air, integrator, road and ocean modes) Negotiation experience and capability.

Strong analytical skills, logistics industry knowledge, negotiating ability, sound judgment and communication skills.

Proven capability of successful project management.

Ability to work with organizing data in support of productivity improvement projects.

Knowledge of distribution activities.

Team leadership and management skills.

Ability to work as part of a team.

Advanced PC skills in Excel, Word and PowerPoint

Competent in MS Office apps; in particular Exel Analytics

LANGUAGE SKILLS

Fluency in English required (Speaking, writing and reading). Fluency in Mandarin (Speaking) is required as need to liaise with Mandarin speaking stakeholders.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such algebra. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited data exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

About the Role:

As the manager of APAC-TSC (Technical Support Centre), he is responsible for formulating, enforcing and supporting in the countries of the APAC region for all repair services / technical issues. The contents of support include introduction of repair service & field service, understanding of service level (quality / cost improvement / WIP management) in BC, business improvement, and various problem solving. In addition, he is also in charge of contact work with Global manufacturing HQ (OMSC / OSTE / OSTA), and, as a Japanese expatriate, he is also the main contact point for technical services related to Olympus Tokyo.

Roles and responsibilities:

· Communicate with OT/OSTE/OSTA (Global HQ and MBC) and formulation and execution of regional (APAC area) technical/repair service strategy.

· Achieve APAC Medical Repair target and communicate with global HQ for consideration of revision necessity for the target.

· Create/submit periodical repair service activity report in English and Japanese language to explain regional repair service activities and the progress of medical repair service priority measures.

· Participate in global service meetings and make consensus for service strategy from a global perspective in English and Japanese language.

· Communicate with global HQ to input the request from APAC for new products and create the APAC medical repair service strategy for new generation products.

· Communicate with other regions to benchmark their activity and introduce that to APAC region.

· Reinforcement of repair reduction of medical equipment in corporate with global HQ and MBC.

· Examination and promotion of regional repair system optimization.

· Introduction of repair service & field service,

· Understanding of S-BC’s service level (quality / cost improvement / WIP management), and maintaining and improving the quality of regional repair services of endoscopy products.

· Improving of the cost structure that can contribute to the medical service business.

· Strengthening / optimizing the local organization of APAC technical service department and developing next leaders (localize).

· Compliance to CHIP/GDPMDS requirement.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Possesses a Degree in Engineering with related experience in Marketing or a Degree in any Business discipline with related experience/knowledge of engineering in the medical field.

· Minimum 10 years of working experience, related work experience in the medical device industry (e.g. Field Service Engineer, Repair Engineering, Quality Engineering experience)

· Prior experience in field service engineering and service strategy planning in North Asia preferred

· Experience in leading planning for new-generation medical products in HQ

· Knowledge of Global repair service and market situation based on global HQ experience.

· Good relationship with other global regions based on global HQ experience.

· Professional knowledge of Medical Devices and Quality requirements

· Excellent interpersonal skills and presentation skills

· Must be proficient in MS Office (Excel (ability to understand and utilize formulas and functions), Power-point and Word).

· Excellent verbal and written English

· Fluency in the Japanese Language for daily communication with Japanese-speaking stakeholders, branch offices, and business partners.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Position Overview

We are looking for a Manager, Finance Business Partner to support financial reporting and accounting for mega IT infrastructure portfolio. The candidate is required to have sound understanding of the portfolio and its operating model to provide financial / commercial insights to support key decisions or improvement plans.

The right candidate for this role will demonstrate strong collaboration skills, financial and analytical aptitude, attention to detail, comfortable with managing large data sets, highly proficient with the use of excel, reporting and dashboarding tools.

Role & Responsibilities

• Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting
• Set up the financial and project structure required to facilitate management reporting based on the metrics needed
• Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders
• Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget
• Effectively manage financial responsibilities and decision making in a changing environment
• Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues
• Lead and participate in cross functional collaboration with other departments
• Process planning and improvement to help streamline portfolio finance processes
• Any other matters as assigned by the reporting officer

Requirements

• Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined)
• This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks
• Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders
• Ability to be clear and concise in thought process and communication to enable effective stakeholder management
• Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets
• Need to be curious and has keen interest to deep dive into financials to shed light on the projects
• Ability to think logically and always challenging yourself to provide value added support to your stakeholders
• Highly motivated and resourceful individual who is able to work effectively independently
• Enjoys teamwork and actively contributes to our talented team

Preferred Requirements

• Proficiency with use of SAP, Power BI and Tableau
• Experience in managing project finance matters for large projects in IT companies
• Familiarity with the healthcare and/ or IT industry

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting roles, career pathways and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Job description:

We are looking to fill in the role of an Assistant Manager - Office Administration for our office in Singapore. The successful applicant's primary responsibility is in managing the daily operations of our office and its support services. Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Assistant Manager - Office Administration. The successful applicant will be working at our Singapore office hub and will be:

- Responsible for overseeing the general maintenance and upkeep of the office premises( meeting rooms and workstation) and equipment, ensuring a safe and efficient work environment.

- Liaising with customers, contractors, building management, suppliers and cleaner.

- Coordinating with requirements of landlord in the maintainance of the premises and perform the role as Fire Warden.

- Leading correspondences and assist in coordinating office events, conferences and customervisits

- Identifying key operational challenges and implement effective solutions to improve office processes.

- Helping with travel arrangements for staff or management.

- Managing incoming and outgoing communication, including emails, phone calls, and postal mail.

- Maintaining office services such as pantry supplies, stationery requisition, roaming subscription, season parking and petrol card application for staff

- Managing marketing collaterals ordering and distribution.

- Perform other ad-hoc duties as assignd from time to time

Qualifications Required

1. Minimum 3 years relevant working experience in managing office administrative services

2. Demonstrated ability to build rapport and maintain strong relationships with customers and business operations enablers.

3. This role requires communicating with business enablers and customers from Germany and across Asia Pacific, for this reason, the candidate must have have a very good command of the English language.

4. Working experience of Microsoft Office Applications.

Required Soft Skills

1. Extremely reliable and capable of self-improvement.

2. High degree of independence, initiative and demonstrated self-directing skills.

3. A methodical approach to work, organized and time conscious.

4. Resourceful, analytical, focused on solution-based approach .

5. Highly adaptable with a company-owned mindset.

6. Prudent in the use of company resources.

Educational Qualifications:

Minimum ITE in an industry-relevant field of study is preferred but not required.

Others:

Singaporeans only.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be part of the NUS College administrative team working closely with the Vice Dean (Outreach) as well as team leads and team members to oversee, optimise and strengthen administrative processes throughout the Outreach pillar, and provide support in selected outreach efforts. The incumbent is expected to develop internal policies and procedures, establish and implement robust administrative systems, and ensure audit compliance for these systems, including systems related to undergraduate admissions processes. The incumbent will also oversee the management of our databases, particularly with the goal of analysing and tracking data to inform and refine strategies. The incumbent will also participate in front-facing outreach activities as needed.

Duties and Responsibilities

Admissions

• Oversee and establish proper file systems and workflows for the NUS College admissions process, focusing in particular on optimising existing workflows and allowing multiple team members to work together, as well as on audit compliance for the entire admissions process, including the end-to-end processing of applications from thousands of candidates and following through until accepted students matriculate
• Lead in internal and external audit reviews
• Oversee the processes required to support the Vice Dean on decisions for international students, especially at the final stages of the admissions cycle
• Serve as a counter-checker on all admissions and scholarships decisions
• Manage the database for admissions leads, ensuring the hygiene of the data
• Analyse the admissions data to inform strategies for recruitment and outreach and provide reports on this analysis
• Participate as needed in day-to-day admissions-related front-facing roles, such as communicating with the candidates and answering queries in the mailbox
• Participate as needed in outreach activities

Development

• Develop and manage gift fund management policies and procedures
• Lead in internal and external audit reviews
• Oversee the gift fund registry and ensure that all assigned gift cases are accurately updated in the central University database
• Assist Head of Development in gift fund utilisation conversations with internal stakeholders and track utilisation across the College throughout the year
• Partner with colleagues in fundraising and finance to develop multi-year revenue forecasts
• Develop key measurables on the impact of philanthropy in the College
• Oversee all aspects of gift processing at the College
• Lead in all data management matters including liaising with Development Office colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)
• Provide reports as requested by the Head of Development

Alumni Relations
• Develop an internal system to track alumni engagement in all aspects of the running of the College and in student life
• Ensure that all actively engaged alumni are appreciated and acknowledged
• Lead in all data management matters with the Office of Alumni Relations colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)

Others

• Provide strategic advice to the Vice Dean (Outreach) and develop streamlined administrative processes across the various teams (admissions, communications, development, alumni engagement)
• Serve as an executive assistant to the Vice Dean, assisting in the preparation of reports and slides as needed, in the scheduling and arrangement of appointments and meetings, the management of records, databases and filing systems
• Approve high-value purchases for the Outreach pillar
• Assist in procurement and provide advice on budget in the Outreach pillar, as needed
• Work with the other administrative teams in the NUS College Deanery on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Candidates with 10 years of working experience as an administrator or auditor will have an advantage
• Organised and meticulous with attention to detail
• Display tact and discretion in handling admissions information
• IT savvy and proficient in MS Office applications
• Proficiency in English language
• Has strong commitment to service delivery and able to multi-task and maintain calm under pressure in a fast-paced and dynamic environment
• Responsible and able to adhere to timelines
• A good team player with excellent communication skills

Essential Functions

• Study Setup and Planning:
• Facilitate seamless study set-up including Protocol and Budget review, leading meetings. Develop and implement project plans, milestone, risk, issue and action logs. Partner with Study Setup team to ensure quality database set-up, oversee preparation of protocol specific documentation. Will prepare and present protocol-specific materials at Kick Off and Investigator meetings
• May participate in the proposal and business development process including bid defence meetings. Will lead in the development of Customer standards. Will lead Customer meetings / presentations in partnership with Senior Project Services / Operational / Business Development staff
• With experience may perform technical review at program / project initiation. Will manage more complex studies (e.g. Companion Diagnostic, multiple region studies)
• Study Activity Monitoring and Closeout:
• Will monitor the Project Management Plan, timelines and deliverables, manage study documentation throughout the Project lifecycle including filing into eTMF, oversee study monitoring and reporting, conduct meetings to meet needs of the Study and Customer requirements
• Will manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required. Lessons learnt will be reviewed and shared
• Proactive Lines of Communication:
• Build and own the Customer relationship, facilitate communication, collaborate with all operational areas within the company. Will serve as an escalation point for study level issues and will coordinate and triage study-specific issues. Coordinates customer survey follow up and ongoing health checks to support Customer relationship building
• Will lead activities that enhance Customer Delivery Team results and strengthen Customer Governance. Serve as an escalation point for program level issues
• Meetings, Initiatives and Training Activities:
• Will represent the company at Investigator meetings and other internal / external face to face meetings. Will participate in audits and inspections as required
• Will provide study training to sites, CRAs and customers. Will establish regular lines of communication with sites to manage on-going project expectations and issues
• Will participate in improvement projects as needed. With experience will direct, mentor and assist in training
• Will provide feedback on team performance against contract, customer expectation and project plan to management. May act as a Program Lead
  • Process Improvements and Special Assignments: May take the lead as task owner or Subject Matter Expert. Will assist with department level assignments as required
  • Program Lead: Responsible for the assigned global customer program(s), including development of operational processes and high-quality delivery and customer satisfaction. Act as process owner for customer program(s) in areas including but not limited to, Customer Specific Training, SOPs, and process improvements

Qualifications

• Bachelor's Degree Life Sciences or related field or other equivalent combination of education, training and experience may be accepted in lieu of degree.
• 5+ years of clinical or research industry experience, including 3 years project management / project set up experience
• Excellent interpersonal and customer management skills.
• Thorough understanding of medical and clinical research terminology.
• Thorough knowledge of Project Management processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations (kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, site alerts, etc.) required.
• Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred.
• Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred.
• Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and a demonstrated ability to meet deadlines.
• Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.

Overview:
We are seeking a skilled and dynamic Project Manager, Business Processes to lead and drive initiatives that optimize our business operations. This role will require close collaboration with cross-functional teams, including hardware and software development teams, to streamline workflows, enhance productivity, and ensure the successful delivery of projects that align with business objectives.

Key Responsibilities:

• Project Planning and Execution:Develop detailed project plans, including scope, goals, deliverables, timelines, and resource allocation.
  Manage the end-to-end execution of business process improvement projects, ensuring they meet quality, time, and budget objectives.
  
• Cross-Functional Collaboration:Act as a central point of communication and coordination between hardware, software, and other relevant teams.
  Facilitate effective collaboration to identify pain points, challenges, and areas for process optimization.
  
• Process Improvement:Analyze existing business processes, identify inefficiencies, and recommend improvements.
  Implement streamlined workflows to reduce complexity and improve operational efficiency.
  
• Risk Management:Identify potential risks and implement mitigation strategies to minimize impact on project success.
  Monitor and report project risks, status updates, and progress to stakeholders.
  
• Stakeholder Communication:Regularly communicate project status, updates, and results to stakeholders, including senior leadership.
  Facilitate workshops and meetings to gather requirements and align on project objectives.
  
• Performance Metrics and Reporting:Define key performance indicators (KPIs) to measure the effectiveness of business process improvements.
  Prepare and deliver reports summarizing project outcomes and process enhancements.
  

Requirements:

• Education and Experience:Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
  A minimum of 5 years of experience in project management, business process improvement, or a related role.
  
• Technical Skills:Proven ability to work with hardware and software teams to align technical and operational requirements.
  Experience with project management tools (e.g., Jira, Asana, MS Project) and process optimization methodologies (e.g., Lean, Six Sigma).
  Familiarity with ERP/CRM systems is a plus.
  
• Soft Skills:Strong problem-solving, analytical, and critical-thinking abilities.
  Exceptional communication and interpersonal skills to engage effectively with diverse teams and stakeholders.
  Ability to manage multiple priorities in a fast-paced environment.
  

Responsibilities:

Sales

• To analyse current sales position and plan forecast with management
• Outline and drive seasonal activations and strategies to achieve sales targets set
• Communicate necessary sales targets and strategies to team to drive sales
• Along with forecast, to plan budgets and expenditure i.e. manpower, welfare, marketing activities

Studio Management and Operations

• To ensure studio operates effectively daily
• To plan, communicate and develop personnel in the roles required for effective operations
• To build systems and develop a positive work culture, aligned with management, within the studio environment.
• To ensure the studio space is upkept daily.

Team Management and Training

• To put together and develop a team that is aligned with the brand goals and values.
• To conduct informal and formal reviews with the team to ensure gaps are filled, knowledge is shared and goals are aligned.
• To provide necessary mentorship and guidance to the team
• To propose, plan, budget training for the team to develop creative and technical abilities.

Brand Marketing

• To identify and propose marketing activation that strengthens the brand and enhances the sales position.
• To work alongside the brand team in brainstorming, planning and executing activations.

Business Development

• To know the business and understand the strengths and weaknesses of the brand, to effectively develop it further.
• To plan and activate sales strategies for brand growth and corporate account acquisition.
• To know market conditions, consumer trends closely, to identify potential business opportunities for the brand.

JOB SUMMARY:

The key responsibilities are to manage the sales activities and maximize the sales & profitability of Fatty Acids and its derivatives & Fatty Esters.

MAIN DUTIES AND RESPONSIBILITIES:

• Act as primary point of contact between the company and key customers, implement plans aimed at business retention and improve customer satisfaction
• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided
• Identify key decision makers & develop strong relationship that support retention and translate into new revenue opportunities
• Lead and manage all aspects of new business development activities including strategy development & tactical execution, setting account goals and objectives, driving effort to achieve them.
• Manage distributors and lead/guide them to achieve key deliverables.
• Deploy the right distribution channels for global, regional key accounts and local customers.
• Liaise with internal stakeholders to maximize sales opportunities.

Requirements:

• Bachelor Degree in Chemistry, Chemical Engineering or equivalent
• At least 5 to 7 years in Oleo chemical sales.
• Proven track record of meeting and exceeding sales and profitability targets.
• Proven experience in growing business portfolios throught new business development and market share gain.
• Proven ability to understand market trends and develop sales strategies to take advantage of these trends.
• Proven experience in key account management, customer engagement and management.
• Exposure in handling clients from different cultural background.
• Exposure in supply chain management is a must.

Job Responsibilities:

• Manage the allocated school premises by leading a team of two (2) Deputy Estate Development Managers.
• Guide and supervise the EDOs and contractors at the assigned blocks.
• Review the Approval Of Request (AOR), Invitation to Quote (ITQ) and Invitation to Tender (ITT) prepared by the EDOs.
• Assist in the procurement of vendors and services required, including management of contracts renewal.
• Assist to monitor the approved department budget.
• Implement use of technology in meaningful and effective ways to achieve higher operational efficiency and effectiveness. Seek ways to reduce costs and improve operational standards.
• Ensure consistency of policies and procedures with constant updating of documents, including drawings and OM&M.
• Conduct regular inspections of the blocks assigned and propose improvement works, if required.
• Ensure all works and vendors comply to the environment health and safety as per local code of practice.
• Calculate and compare costs for goods and services against market sensing to maximize cost effectiveness.
• Work closely with the Chief Safety officer to ensure compliance with the school’s fire guidelines.
• Review and update the emergency response plan and ensure compliance to fire safety requirement.
• Ensure timely renewal of the school fire certificate including working closely with the school’s incumbent service provider.
• Supervise the maintenance of all fire safety works, first aid boxes and CERT equipment within the school.
• Conduct daily checks within the school and remove any fire hazard that is observed. This includes the improvement of fire safety works in accordance with SCDF’s requirement.
• Prepare and submit the annual fire safety report.

Job Requirements:

• Diploma in Facilities Management or Engineering with minimum 2 years working experience in Mechanical & Electrical works and building related services; or
• Minimum 2 years of relevant experience in property or facilities management, facilities engineering, or related field.
• Possess experience in managing budget and finance-related matters.
• Certified Fire Safety Manager or equivalent and successful registration with SCDF as qualified FSM with at least 3 years of working experience.
• Able to work independently as well as a team player and able to work and resolve problems in a fast-paced environment.
• Experience in school environment will be an added advantage.

A well-established food distribution company supplying high-quality fresh produce, gourmet meats, specialty products to restaurants, hotels and other F&B establishments. We are seeking a young highly motivated and customer-oriented individual to join our dynamic sales team as a Sales Assistant Manager.

Responsibilities:

• Assist Business Development Manager with customer orders and order processing.
• Build and maintain strong relationships with existing customers.
• Answer customer inquiries regarding product availability, pricing, and delivery.
• Assist with sales reports and data entry.
• Assist with sales promotions and marketing activities.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications:

• Prior experience in customer service, sales support, or a related field is a plus.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office
• Knowledge of food industry is a plus.
• A positive and enthusiastic attitude with a strong work ethic.

Job Description Summary

You will be responsible for managing and leading software implementation projects for electrical utilities in the APAC region. In this role you will utilize your experience to successfully deliver GE Software Solutions focusing on high end and complex solutions such as SCADA, ADMS, and Market Management Systems.

Job Description

Roles and Responsibilities

• Provide delivery leadership and responsibility for the implementation of GE Digital Grid software solutions at various customer sites in the APAC region.
• Lead a customer focused project team that will include internal resources, partner companies, or subcontractor to support project execution and to ensure their tasks are completed as required.
• Define execution plan and approach based on project scope, expected timeline and available budget/resources.
• Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
• Support project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and may negotiate with external partners, vendors, or customers.
• Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time.
• Manage project risks, scope changes and other non-standard events throughout the life of the project.
• Ensure quality of deliverables is verified and matching stakeholder expectations & Statement of Work.
• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and circled back into the organization as improvement areas.
• Manage stakeholder communication and progress reporting.
• Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
• Uphold all GED administration and compliance requirements in real time.

Required Qualifications

• Bachelor’s Degree in Computer Science or Information Technology from a local or internationally recognized university is a must. Those with an Engineering Degree will also be considered;
• At least 10-15 years of experience in project management function in large scale, complex software projects for example Customized Customer Relationship Management or other software implementation.
• Strong experience with Agile/Scrum execution. (Certified Scrum Master desirable)
• Travel to customer sites in Taiwan as and when required.

About the Role

This position is within HARMAN’s Lifestyle Division, under the Professional Strategic Business Unit. The Professional Solutions SBU requires a proven leader and seasoned sales manager to lead and drive the performance of its Rest of Asia sales region for the Audio-Retail vertical.

The incumbent will be the Product Evangelist for the Retail products business and have responsibility for the sales performance in Asia Pacific region, including Japan and Korea. The position will work within a matrix organization and be responsible for driving sales (with a strong focus on sellout) in the region and will have to work in close collaboration with the regional Marketing and Channel Sales Teams as well as other internal stakeholders.

What You Will Do

Business Deliverables:

• Drive sales and maintain a plan to ensure sales revenues meet/exceed APAC targets
• Meet/exceed assigned targets for profitable sales volumes and strategic objectives
• Drive sales innovation & business growth
• Assign targets to distributors and key dealers
• Build/Maintain strong dealer channels
• Track, manage, and follow up on all sales activities/promotional campaigns via CRM system
• Drive and implement innovative initiatives to drive sell out
• Build and execute sales strategies, campaigns and promotions that drive revenue growth across the retail portfolio
• Co-ordinate annual, quarterly and monthly promotional and brand activities, events and training
• Identify new channel and market opportunities & pursue them to successful closure
• Deliver effective sellout strategy for each channel
• Drive the regional launch plans for NPI products
• Work in close collaboration with the regional Marketing team to build and execute innovative eCommerce, digital marketing and influencer strategies
• Work in close collaboration with the regional Marketing team to build and execute innovative tools to elevate in store experience
• Training – working in collaboration with the pre-sales team ensure that regular training is conducted for internal and external stakeholders
• Maintain a regular cadence of meetings with external (distributors, dealers, e-tailers, etc) and internal stakeholders (channel team)
• Conduct joint business planning with distributors to discuss and agree launch plans, pricing models and promotional calendar/support.
• Monthly review of sell in and sell out

Relationship Management

• Establish and maintain a regular cadence of high touch relationships with retail partners and maintain no.1 mind share of our brands
• Ensure continual engagement with key influencers across APAC in co-ordination with distributors and marketing teams.

Portfolio and Marketplace Assessment

• Monitor the performance of product portfolio, identifying market trends and opportunities for revenue growth
• Monitor competitive activity & pricing and deliver actionable insights
• Maintain regular engagement with Regional Audio Solutions team & Global Product Line Management teams:Provide feedback on local market trends and price positioning
• Provide regular updates to internal stakeholders e.g. account managers and application engineering teams
• Provide Revenue Forecast sales by product family and/or to SKU level where appropriate
• Provide insights and collaborate with regional/global teams to build a robust forecast for demand planning

What You Need

• More than 8 years of experience in a Professional Audio (Retail) industry in a related sales or business development role
• A strong background in Audio Retail products and ecommerce experience
• Proven track record of exceeding goals and objectives
• Ability to understand business requirements and effectively present and articulate a business plan that includes focused action items, timelines, and stakeholders
• The ability to travel (50%), and occasionally with little notice

What Makes You Eligible

• Be willing to work in an office
• The ability to travel (>50%), and occasionally with little notice around the APAC countries

What We Offer

• Flexible/ Hybrid work environment
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Training opportunities through our own HARMAN University
• An inclusive and diverse work environment that fosters and encourages professional and personal development

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the team you are joining

Platform & Data Operations establishes the functional organization of FSDs platforms. By this we mean to establish the best choice of platforms to operate, which system best fits the operational needs to perform a specific business process. In order to do this, P&D Ops not just leads the choice of system, but also coordinates the changes in those systems with a network of vendors to ensure an orderly, quick, and effective delivery.

Additionally, P&D Ops maintains, operates, and mines for data some of those platforms and ensures smooth delivery of settlement services by the other operational units.

Reporting to the Manager, Billing and Reporting, the incumbent will be responsible for providing technical/system support to the day-to-day operations for the Billing & Settlement Plan (BSP), Cargo Accounts Settlement System (CASS) and the GDC team globally.

What your day would be like

• Provide timely and proactive technical support to the operations; handles daily requests regarding Data Processing Centre (DPC) files or production issues;
• Global scope of Level 3 support to Customer Service team and Internal stakeholders;
• Monitor the Reporting Tape (RET) file processing results and work towards the mitigation of errors in future submissions;
• Ensure the accurate administration of systems (BSPLink, IBSPs, CASSlink) and review database information, proactively carrying out data analysis and identifying gaps and inconsistencies;
• Perform activities related to the provision and configuration of services within the BSP and CASS, such as Monetary Calculation, Airline/Agent tax related configurations, maintain exchange rate, establish and administer commission control services for airlines in the corresponding markets;
• Manage system change request – gathering requirements from stakeholders, raise RFC, perform/coordinate testing;
• Identify requirements for system enhancements and proactively search for ways to increase productivity, automating processes or proposing new and more efficient procedures;
• Identify training needs for products and services and ensure the up-to-date training of the Customer Support staff;
• Support global project roll out.

We would love to hear from you if

• You have a university Degree in a relevant discipline;
• Minimum 5 years’ experience of working in the Airline Industry environment, as well as related experiences in the CASS/BSP activities or Cargo/Passenger Revenue Accounting;
• Excellent interpersonal and communication skills, with a strong sense of customer service ethics according to IATA’s corporate philosophy;
• Good organizational skills with the ability to effectively organize, prioritize, work under pressure, and meet deadlines; Strong computer skills Excel and Access is a must. Knowledge of PowerBI, SQL, XML would be an asset;
• Must be Fluent in written and spoken English;
• Strong analytical skills and Proactive spirit with the ability to think “out of the box” and drive for continuous process improvement;
• A proven team player with a strong positive attitude, energy, and result oriented.

Job Summary:

The Section Account Manager in Planning & Control will play a critical role in overseeing the company’s financial health by forecasting, planning and analyzing the costs of products, projects, and services. This position focuses on forecasting, planning, analyzing, and reporting the costs associated with business operations, driving improvements in cost efficiency, and supporting strategic decisions. The ideal candidate will have a solid background in cost forecasting & planning, analytical skills, and experience with manufacturing or production environments.

Key Responsibilities:

• Lead the preparation and development of financial forecasts, budgets and projections for all departments and business units.
• Collaborate with other departments to ensure the alignment of financial forecasts with the company’s strategic objectives.
• Ensure accurate and timely financial planning that aligns with company objectives and market conditions.
• Oversee the rolling forecasts and evaluate the impact of business drivers, market trends and operational changes.
• Oversee the operations of cost control accounting, including the analysis, reporting, and management of costs associated with production, materials, labor, and overheads.
• Develop and maintain forecasting models and systems to ensure accurate and timely reporting.
• Prepare and present periodic financial reports, highlighting deviations from forecasted targets and advising on corrective measures.
• Lead the adoption of new technologies or practices to continuously improve the forecasting process by streamlining workflows, enhancing tools and systems, ensuring the accuracy of financial data.
• Work closely within the team to ensure that financial forecasts are realistic and based on accurate assumptions.
• Assist in guiding and mentoring the team, providing support and professional development opportunities.
• Delegate tasks effectively, ensuring team members understand responsibilities and timelines.
• Foster a culture of continuous improvement, encouraging the team to identify innovative solutions and maintain high-quality standards.

Qualifications:

Education & Certification:

• Bachelor’s degree in Accounting, Finance, or related field; CPA or CMA preferred.

Experience:

• 5-8 years of experience in financial forecasting, planning, and cost control, with leadership skills, preferably in a fab or manufacturing environment.
• Advanced Excel skills for data analysis and reporting.
• Strong understanding of accounting principles and financial reporting standards.
• Excellent analytical, organizational, and problem-solving skills.
• Independent, proactive with a positive and hands-on attitude.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong communication skills, with the ability to present complex data clearly and accurately.