Total 7 relationship manager job vacancies in D20 Bishan, Ang Mo Kio

We are looking for an experienced and dedicated Cafeteria Manager to oversee and manage the daily operations of our cafeteria. The ideal candidate will ensure smooth functioning of the cafeteria, maintain high food quality standards, and deliver exceptional customer service. This role requires strong leadership, organizational skills, and a passion for managing food service operations in a fast-paced environment.

Key Responsibilities

Operational Management:

• Oversee daily operations of the cafeteria, including food preparation, service, and cleanliness.
• Coordinate with kitchen staff to ensure timely and efficient meal preparation and delivery.
• Maintain high standards of food safety and hygiene in compliance with local health regulations.
• Monitor inventory levels and place orders for supplies to avoid shortages or overstocking.
• Manage equipment maintenance and address any operational issues promptly.

Financial Management:

• Prepare and manage budgets for cafeteria operations.
• Monitor and control operating costs, including food, labor, and supplies.
• Analyze sales and expenses to identify opportunities for cost savings and profitability improvements.
• Ensure accurate cash handling and financial reporting.

Menu Planning & Food Quality:

• Collaborate with chefs or kitchen staff to plan and update menus, ensuring variety and nutritional balance.
• Monitor food quality, portion sizes, and presentation to maintain high standards.
• Respond to customer feedback and make adjustments to menu offerings as needed.

Team Leadership & Development:

• Recruit, train, and manage cafeteria staff, including cooks, servers, and cleaning personnel.
• Schedule and coordinate staff shifts to ensure adequate coverage during operating hours.
• Conduct regular performance reviews and provide coaching and feedback to team members.
• Foster a positive and productive work environment, promoting teamwork and motivation.

Customer Experience:

• Ensure a welcoming and pleasant dining experience for all customers.
• Address customer concerns or complaints promptly and professionally.
• Develop strategies to enhance customer satisfaction and encourage repeat visits.

Compliance & Safety:

• Ensure compliance with health and safety regulations, food safety standards, and company policies.
• Conduct regular safety checks and staff training to maintain a safe working environment.

Requirements:

• Diploma or degree in Hospitality Management, Culinary Arts, or a related field.
• 3-5 years of experience in food service management, with a focus on cafeteria operations.
• Strong understanding of food safety regulations and best practices.
• Proven ability to manage budgets, control costs, and achieve financial goals.
• Excellent leadership, communication, and organizational skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and cafeteria management software.

Inventory management tools.

• Ability to multitask and work effectively in a fast-paced environment.
• Strong problem-solving skills to handle operational challenges.
• Knowledge of local dining trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to lead and grow a dynamic food service operation.
• Collaborative and supportive work environment.
• Competitive salary and comprehensive benefits package, including [list benefits such as medical insurance, performance bonuses, etc.].
• A chance to make a significant impact on the overall dining experience for our customers.

We are looking for an experienced and dedicated Cafeteria Manager to oversee and manage the daily operations of our cafeteria. The ideal candidate will ensure smooth functioning of the cafeteria, maintain high food quality standards, and deliver exceptional customer service. This role requires strong leadership, organizational skills, and a passion for managing food service operations in a fast-paced environment.

Key Responsibilities

Operational Management:

• Oversee daily operations of the cafeteria, including food preparation, service, and cleanliness.
• Coordinate with kitchen staff to ensure timely and efficient meal preparation and delivery.
• Maintain high standards of food safety and hygiene in compliance with local health regulations.
• Monitor inventory levels and place orders for supplies to avoid shortages or overstocking.
• Manage equipment maintenance and address any operational issues promptly.

Financial Management:

• Prepare and manage budgets for cafeteria operations.
• Monitor and control operating costs, including food, labor, and supplies.
• Analyze sales and expenses to identify opportunities for cost savings and profitability improvements.
• Ensure accurate cash handling and financial reporting.

Menu Planning & Food Quality:

• Collaborate with chefs or kitchen staff to plan and update menus, ensuring variety and nutritional balance.
• Monitor food quality, portion sizes, and presentation to maintain high standards.
• Respond to customer feedback and make adjustments to menu offerings as needed.

Team Leadership & Development:

• Recruit, train, and manage cafeteria staff, including cooks, servers, and cleaning personnel.
• Schedule and coordinate staff shifts to ensure adequate coverage during operating hours.
• Conduct regular performance reviews and provide coaching and feedback to team members.
• Foster a positive and productive work environment, promoting teamwork and motivation.

Customer Experience:

• Ensure a welcoming and pleasant dining experience for all customers.
• Address customer concerns or complaints promptly and professionally.
• Develop strategies to enhance customer satisfaction and encourage repeat visits.

Compliance & Safety:

• Ensure compliance with health and safety regulations, food safety standards, and company policies.
• Conduct regular safety checks and staff training to maintain a safe working environment.

Requirements:

• Diploma or degree in Hospitality Management, Culinary Arts, or a related field.
• 3-5 years of experience in food service management, with a focus on cafeteria operations.
• Strong understanding of food safety regulations and best practices.
• Proven ability to manage budgets, control costs, and achieve financial goals.
• Excellent leadership, communication, and organizational skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and cafeteria management software.

Inventory management tools.

• Ability to multitask and work effectively in a fast-paced environment.
• Strong problem-solving skills to handle operational challenges.
• Knowledge of local dining trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to lead and grow a dynamic food service operation.
• Collaborative and supportive work environment.
• Competitive salary and comprehensive benefits package, including [list benefits such as medical insurance, performance bonuses, etc.].
• A chance to make a significant impact on the overall dining experience for our customers.

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Company

We are a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship. We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team.

Critical Competencies / Critical Success Factors

You must be someone who is constantly looking for improvements in the digital space, questioning data and delving into the detail to understand and improve metrics. You will take immense pride in owning the digital account and constantly asking, why?

• A proven self-starter with an inquisitive mind, attention to detail and a creative flair

• Results driven with ability to quantify performance and optimize results driving all digital KPIs and ROI for campaigns.

• Minimum 3 years’ experience in digital marketing and campaign management with a strong understanding of digital marketing tools, platforms and best practices

• Proficiency with Google Analytics, Google Data Studio, Google Search Console, Google Tag Manager, and social media advertising (e.g. Facebook, LinkedIn)

• Experience managing PPC, SEO and Email marketing campaigns and optimizing landing pages plus user funnels

• Not be afraid to challenge the status quo and proactively surface challenges and solutions, driving best practices and excellence.

• Experience with A/B and multivariate experiments

• Ability to think innovatively, shaping and communicating new concepts in a collaborative and fast-moving tech marketing environment.

• Demonstrate creative abilities to develop campaign concepts collaboratively working with external agencies or internal creative teams.

• Experience working with stakeholders across countries in APAC

• Passion for social media and media intelligence, an entrepreneurial spirit, and the ability to quickly grasp technology concepts

• Proficient in understanding marketing research and statistical analysis

• Curious, proactive and enjoys challenging the norm with energy and drive in a challenging and dynamic environment

• Exceptional communication and interpersonal, organizational, and project management skills.

• An understanding of content marketing and/or predictive marketing would be a plus

• Performance-oriented and a can-do attitude

• Good communication and writing skills with an excellent command of the English language

• Able to communicate in Chinese language to coordinate and handle queries in regards with the development of market content matters

• Tech-savviness and a good understanding of web-tools and platforms for marketing would be desirable

• A good team player with initiative, creativity and resourcefulness

Key Accountabilities

• Take the lead with digital ad campaigns to drive brand awareness, engage audiences and generate consumer sales through multiple digital (social and search) channels.

• Deliver timely campaigns throughout the year that are aligned with business objectives and product launches / enhancements, as well as continue building the PIF brand story.

• Lead the wider product and marketing team in brainstorming ideas to create original, thought-provoking, and creative content to be used across paid marketing channels.

• Drive the day-to-day digital media operations including campaign set-up and optimisation to maximise engagement, conversion rate and overall ROI

• Communicate actionable insights to key stakeholders and make proactive recommendations for creative enhancements and optimisation of homepages, landing pages and user funnels.

• Brainstorms new and creative growth strategies and campaigns, bringing out the talent of peers through facilitated digital marketing workshops.

• Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes.

• Develop omni channel programs (email/push/in-app/media) delivering segmented notifications that are proven by both quantitative and qualitative measurements.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Develop joint marketing plans and initiatives with digital partners (B2B / B2C) and alliances with regional objectives to achieve business and revenue growth targets

• Responsible for planning and driving all sales KPIs and ROI for campaigns, rolls up sleeves.

We offer

• A comprehensive Salary package inclusive of Base + Incentives + Bonus + Employee's Share Rewards

• An extensive career development Fast-track management scheme

• Custom-made personal growth and development for every employee to achieve career goals.

We are seeking an experienced and results-driven General Manager (Restaurant) to oversee the operations of our restaurant. The ideal candidate will have a passion for the food service industry, strong leadership abilities, and a proven track record of driving profitability while ensuring high standards of service, quality, and customer satisfaction. As a General Manager, you will be responsible for all aspects of restaurant management, including staff leadership, operations, financial performance, and customer relations.

We are seeking an experienced and results-driven General Manager (Restaurant) to oversee the operations of our restaurant. The ideal candidate will have a passion for the food service industry, strong leadership abilities, and a proven track record of driving profitability while ensuring high standards of service, quality, and customer satisfaction. As a General Manager, you will be responsible for all aspects of restaurant management, including staff leadership, operations, financial performance, and customer relations.

Key Responsibilities

Operational Management:

• Oversee daily operations of the restaurant to ensure a seamless experience for customers.
• Manage the execution of restaurant policies, procedures, and systems to maintain operational excellence.
• Coordinate with kitchen and service staff to ensure smooth workflow and high-quality service.
• Monitor inventory and supply levels, and collaborate with vendors to ensure timely deliveries.
• Ensure that all health, safety, and cleanliness standards are met, adhering to local and regulatory requirements.

Financial Management:

• Monitor and manage restaurant financials, including budgeting, forecasting, and reporting.
• Analyze sales, labor costs, and other operating expenses to improve profitability and reduce waste.
• Implement cost-control measures to improve margins and profitability.
• Prepare and manage the restaurant’s financial records, ensuring all transactions are recorded accurately.

Team Leadership & Development:

• Lead, train, and develop restaurant staff to provide outstanding service and ensure high levels of staff engagement and retention.
• Set clear performance expectations and conduct regular performance evaluations.
• Foster a positive work environment that encourages teamwork, communication, and professional growth.
• Handle employee relations, including resolving conflicts and providing solutions for employee concerns.

Customer Experience:

• Ensure an exceptional dining experience for all customers by maintaining high service standards.
• Address customer complaints and feedback promptly, ensuring resolution and customer satisfaction.
• Develop and implement strategies to enhance customer retention, loyalty, and positive word-of-mouth.
• Create promotional events and marketing initiatives to drive traffic to the restaurant.

Compliance & Safety:

• Ensure compliance with all local regulations, including food safety, health codes, and labor laws.
• Regularly conduct safety checks and audits to maintain a safe environment for customers and staff.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in restaurant management, with at least 2 years in a senior management role.
• Proven track record of successfully managing restaurant operations and achieving business targets.
• Strong financial acumen, including experience managing budgets, costs, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Restaurant management software, POS (Point of Sale) systems, and inventory management tools.
• Familiarity with payroll and scheduling software is a plus.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive attitude.
• Knowledge of food safety regulations and local health codes.
• Multilingual proficiency is a bonus.

Why Join Us?

• Be part of a dynamic and growing restaurant with a focus on quality and customer satisfaction.
• Lead a team in a collaborative and engaging work environment.
• Competitive salary and comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunities for career growth and professional development within the organization.

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

Roles & Responsibilities

Reporting to the Chief Marketing Officer, this role will support the Marketing team’s branded and special events and will coordinate the team’s efforts in building, championing and enhancing PIF Capital’s corporate reputation through a mix of strategic and integrated initiatives with a special focus on events and brand marketing across the region.

We are looking for an exceptional Senior Events Marketing Specialist/ Assistant Manager/ Manager who thrives on interpersonal interactions, possess an innate drive that engage regularly with key stakeholders, passionate about inbound communications and most importantly, excited about driving and managing successful events for our Capital Community.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, partners and educational framework.

Role & Responsibilities

· Plan and manage a calendar of hybrid and physical events;

· Ensure the smooth execution of both hybrid and physical events for the company across several markets;

· Support the planning and smooth execution of conferences, seminars, event sponsorships and exhibitions;

· Providing timely reporting on all engagement metrics and post event analysis;

· Support and coordinate all logistical arrangements for both hybrid and physical events;

· Support the governance of policies, guidelines and processes related to the brand (e.g., brand identity, public relations/social media, web style guide, social media playbook), and assist in monitoring our partners’ and vendors’ adherence to achieve consistency across the region;

· Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes; and

· Any other tasks as assigned by the Management.

Requirements

· At least 4 years of relevant working experience in an events or conference management role

· Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

· Ability to work independently and collaborate as a team player

· Comfortable with the use of IT equipment and software applications (i.e. Zoom) for conferencing and or webinars

What We Offer

PIF Capital is a family-oriented company with a friendly, fun, exciting and entrepreneurial environment that offers you with the opportunity to growth your skills and talent effectively as we believe in investing in our talents.

We offer you a very comprehensive hands-on training on operational skills, leadership as well as entrepreneurship. We offer you the opportunity to learn and gain valuable insights about the unique IPO industry. Immediate commencement will be a great advantage!

Requirements

· Diploma/Degree in Events Management, Tourism and Hospitality Management and or any other related fields

· Experience in vendor/agency management and project management is a must

· Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, Office 365

· Good written and verbal communication in English with seasoned presentation skills

· Skills in strategic thinking, creative analysis, ideation, and problem-solving are a must

· Attention to detail

We are seeking an experienced and results-driven General Manager (Restaurant) to oversee the operations of our restaurant. The ideal candidate will have a passion for the food service industry, strong leadership abilities, and a proven track record of driving profitability while ensuring high standards of service, quality, and customer satisfaction. As a General Manager, you will be responsible for all aspects of restaurant management, including staff leadership, operations, financial performance, and customer relations.

We are seeking an experienced and results-driven General Manager (Restaurant) to oversee the operations of our restaurant. The ideal candidate will have a passion for the food service industry, strong leadership abilities, and a proven track record of driving profitability while ensuring high standards of service, quality, and customer satisfaction. As a General Manager, you will be responsible for all aspects of restaurant management, including staff leadership, operations, financial performance, and customer relations.

Key Responsibilities

Operational Management:

• Oversee daily operations of the restaurant to ensure a seamless experience for customers.
• Manage the execution of restaurant policies, procedures, and systems to maintain operational excellence.
• Coordinate with kitchen and service staff to ensure smooth workflow and high-quality service.
• Monitor inventory and supply levels, and collaborate with vendors to ensure timely deliveries.
• Ensure that all health, safety, and cleanliness standards are met, adhering to local and regulatory requirements.

Financial Management:

• Monitor and manage restaurant financials, including budgeting, forecasting, and reporting.
• Analyze sales, labor costs, and other operating expenses to improve profitability and reduce waste.
• Implement cost-control measures to improve margins and profitability.
• Prepare and manage the restaurant’s financial records, ensuring all transactions are recorded accurately.

Team Leadership & Development:

• Lead, train, and develop restaurant staff to provide outstanding service and ensure high levels of staff engagement and retention.
• Set clear performance expectations and conduct regular performance evaluations.
• Foster a positive work environment that encourages teamwork, communication, and professional growth.
• Handle employee relations, including resolving conflicts and providing solutions for employee concerns.

Customer Experience:

• Ensure an exceptional dining experience for all customers by maintaining high service standards.
• Address customer complaints and feedback promptly, ensuring resolution and customer satisfaction.
• Develop and implement strategies to enhance customer retention, loyalty, and positive word-of-mouth.
• Create promotional events and marketing initiatives to drive traffic to the restaurant.

Compliance & Safety:

• Ensure compliance with all local regulations, including food safety, health codes, and labor laws.
• Regularly conduct safety checks and audits to maintain a safe environment for customers and staff.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in restaurant management, with at least 2 years in a senior management role.
• Proven track record of successfully managing restaurant operations and achieving business targets.
• Strong financial acumen, including experience managing budgets, costs, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Restaurant management software, POS (Point of Sale) systems, and inventory management tools.
• Familiarity with payroll and scheduling software is a plus.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive attitude.
• Knowledge of food safety regulations and local health codes.
• Multilingual proficiency is a bonus.

Why Join Us?

• Be part of a dynamic and growing restaurant with a focus on quality and customer satisfaction.
• Lead a team in a collaborative and engaging work environment.
• Competitive salary and comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Opportunities for career growth and professional development within the organization.