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relationship manager
job vacancies in NTU Novena Campus, Singapore
https://jobstore.com.sg/trace/6547731
Super Star Club Pte. Ltd.
CUSTOMER SERVICE MANAGER
Full-time
Full-time
Manager
Singapore, Singapore
Others
14 hours ago
Overseeing the customer services teams Training and managing Customer Service Assistants and Representatives On-boarding and training new emplo..
Overseeing the customer services teams
Training and managing Customer Service Assistants and Representatives
On-boarding and training new employees
Setting customer satisfaction targets and working with the team to meet targets consistently
Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
Creating customer loyalty programs to increase revenue and improve client retention
Establishing customer service policies and procedures
Staying updated on developments in the customer services field
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D11 Novena, Thomson, Watten Estate
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