Total 506 research officer job vacancies in D03 Queenstown, Tiong Bahru

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfillment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma level and above with 3-4 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Urgent hiring
• Immediate commencement

Other information:

Working Days and Hours: Monday – Friday; 8.30am – 6pm

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

5 days work week, Monday to Friday

working hours: 9 am to 6 pm

Able to travel around Singapore

The Programme Executive/Officer contributes actively to MINDS Hub. He/she will be involved in the planning, coordinating, and executing of programmes, events and activities that suit the needs of persons with intellectual and developmental needs, and their caregivers/families.

A proactive thinker, resourceful and responsible team player, he/she will work in synergy with colleagues across and outside MINDS, to plan each programme and to guide volunteers/vendors in the smooth delivery of programme activities. He/she will also connect and coordinate with other organisations to execute collaborative, inclusive and client-centric programmes, manage communications and feedback from stakeholders, and conduct outreach activities to other organisations and the community.

The Programme Executive/Officer will also provide clerical and operational support.

Min Diploma with 1- 2 years of working experience

Relevant Digital Literacy Skills and Design Application Skills

• Social Service sector/programme management experience will be an advantage
• Experience in working directly with Persons with Intellectual Disability will be an advantage
• Hands-on with strong communication and good interpersonal skills, with the ability to influence
• Have a genuine interest and open attitude towards understanding and supporting the needs of Persons with Intellectual Disability and their caregivers/families
• Demonstrates understanding of and commitment to MINDS' core values, mission, and vision

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Project Officer, sits within MINDS Institute (MI) and reports to the Assistant Manager, MI.

S/He is responsible for the development of an inclusive sports application for Persons with Intellectual Disabilities (PWIDs), taking reference from existing created prototypes. S/He is expected to work collaboratively with internal and external stakeholders, ensuring that the application is designed and built in an accessible manner according to the needs of PWIDs.

S/He should possess knowledge and skills in areas of programming languages for app development (Android and iOS platforms), UI/UX design principles and data security. S/He should also have an interest in interacting and working with PWIDs.

To provide support for MI's app development project in the following ways:

• Programming and coding for an inclusive sports application that is compatible on mobile and desktop devices.
• Conducting focus group interviews, testing and observations with project participants
• Providing on-site support and follow-ups with projects participants when needed (e.g at participants homes or at MINDS centres)
• Providing administrative support to MI's projects, such as coordinating schedules with project participants
• Sharing updates on application development and consolidated inputs from various participants with internal and external stakeholders
• Facilitating effective communications between project partner(s) and participants, e.g paraphrasing project information in an accessible, easy-read manager for participants where necessary

Other details of the work

• Occasional commuting and non-office hours work can be expected: the staff will need to commute to where project participants and stakeholders are, and during non-office hours where necessary.

• Education: Diploma in Computer Engineering or similar fields; fresh graduates are welcome to apply

• Fluent in Eglish and another langugage (Mandarin, Malay or Tamil)

• Proficient in Programming Languages such as Python, C++, Java, etc.
• Proficient in Full Stack and Mobile development
• Proficient in using Microsoft Office programmes (e.g., Word, PowerPoint, Excel)
• Able to commute occasionally where necessary
• Able to work outside of office hours occasionally when needed
• Experience with interacting with People With Intellectual Disability is a plus

Generally, the RTO shall be registered and maintain registration with IES throughout his or her service; and shall be responsible for the consistency of quality assurance inspections and reporting in a well-coordinated manner to ensure the contractor’s proper execution of works under the R&R contract.

(I) Regularly inspect and supervise contractors’ works and tests (if any) in accordance with specifications/technical requirements as set out in the R&R contract.
(II) Check and ensure all materials, construction and/or installations are in accordance with approved documents such as drawings, samples, and method statements.

(III) Keep quality and contemporaneous records of all works (showing progress photographs, the quantity of works, works arising from variation orders etc.) for monitoring and submitting reports as follows.

a. RTO site diary (to be submitted by 6pm daily),

b. Fortnight reports (once every 2 weeks),

c. Monthly reports (by end of each calendar month),

d. Incident reports.

(IV) To issue RTO Site Memos, on any deviations or non-compliant works observed to be carried out by the R&R contractor.
(V) Submit all required documents and reports via email or other electronic means (as may be decided by VBF) by stipulated time frame.
(VI) To attend to and handle all related feedbacks (including occupants’ feedbacks) onsite and keep a logbook of date and time of feedbacks and follow ups actions for closure of feedbacks.

(VII) Attend all meetings.

Working hours (on-site)
(I) 9.00am to 6.00pm (Mon to Fri) with 1 hour Lunch break, and 9.00am to 1.00pm (Sat)
(II) Leave – 7 days prorated accordingly per annum.
(III) MC – 14 days and including hospitalisation leave up to 60 days according to MOM

Termination notice
(I) 1 Month or otherwise stated.

Handling Shipping document with problem solving skills.

Communication with Customer / Vendor

Minimum Requirements:

Minimum 2 years experiences in NVOCC environment, candidate without experience is welcome.

Knowledgeable on shipping documents, customs clearance, etc.

Knowledge in CargoWise for airfreight will be advantage.

Good attitude and process customer service mind

Good communication skills (spoken and written)

Customer Service: -

The Customer Support Specialist collaborates with and supports an assigned Outside Sales Executive to ensure that all sales and customer support activities are handled proactively and efficiently, with a focus on customer satisfaction. The Customer Support Specialist completes all customer quotation requests and coordinates the tariff maintenance for all accepted quotes and rates issued to customers.

In this role, the Customer Support Specialist plays an important part in achieving our “Happy Customer” value through a dedicated focus on meeting customer needs.

Minimum Requirements:

High school or equivalent education; associate degree preferred.

Minimum 2 years of sales support and/ or customer service experience; logistics experience preferred.

Ability to multi-task, prioritize, and manage time effectively.

Strong listening, written and verbal communication skills; excellent interpersonal and teamwork skills.

Strong MS Office skills, including Excel, Word, PowerPoint

Responsibilities:

·Handling daily purchasing and warehousing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction;

· Assist for all purchases to meet the pricing (source and negotiate prices with supplier and delivery requirement;

·Prepare PO & DO and monitor delivery dates

·Update the status of all order in the shared folder, must be up to date at any time

·Assist to support logistics team for 3rd party out sourcing activities

·Assist to Ensure all documents are in proper order and submit promptly for accounting and audit purposes

·Any Other tasks to assigned by superior

About our client: Our client is a leading engineering and project management consultancy for Infrastructure and Environmental projects.

*Please note that this role will be hired to support our client's long-term project.

*Work Location: West

*Salary range: $6,000

About the role:

· Required to perform basic safety and health functions in line with the Occupational Safety and Health (Safety and Health Officer) Regulations.

· Identify and assess any foreseeable risk arising from the workplace or work processes.

· Implement reasonably practicable measures to eliminate any foreseeable risk to any person who is at work in that workplace or may be affected by the Contractor’s undertaking in the workplace.

· Implement reasonably practicable measures to minimize the risk and safe work procedures to control the risk.

· Support the construction team and work together with the contractors in leading in the implementation of the Board’s WSH strategies and objectives.

· Implement the measures and safe work procedures.

· Issue safety instruction in writing to Contractors for non-compliances to safety procedure and follow up on the necessary actions.

· Attendance of project safety meetings, review safety measures and recommend safety enforcements.

· Other administrative duties and ad-hoc assignments as required.

· Accommodating with minimal night work and on weekends, as and when required.

About you:

· Shall complete the relevant training courses approved by the Commissioner for Workplace Safety and Health.

· 5 years of practical experience as WSHO in the engineering construction industry.

· Have relevant experience in the safety, health, environmental, and security role in projects of similar scale and complexity, and familiar with water reclamation plant projects in Singapore.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Reg. No: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Job Highlight

Salary: $2000 per month

Contract: 6 months

Working Location: Nearest to Little India MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Oversees credit evaluation, cash and investment, foreign currency hedging and bonds issuance.
• Provide administrative support to the credit evaluation team.
• Assess the financial health of stakeholders by performing financial evaluation
• Recommending appropriate risk mitigation measures.

Job Requirements

• Only Singaporean need to apply.
• Min A Level/ Diploma Qualification
• Experience in using Microsoft Office and data analytical tools (Python, PowerBI, Tableau) is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Asian Thoracic Oncology Research Group (ATORG) is the coordinating platform for translational research for thoracic malignancies in Asia. Its mission is to advance medical knowledge of lung cancer and improve health outcomes of patients through clinical studies and scientific events.

Asia Pacific Oncology Drug Development Consortium (APODDC) was formed to foster education and collaboration between key stakeholders of cancer drug development within the Asia Pacific region, thereby improving treatment access to patients. APODDC drives regional activities in collaboration with institutions in the region and industry partners.

ATORG and APODDC operate centrally under the Clinical Trials and Epidemiological Sciences (CTE) division in National Cancer Centre Singapore.

The Senior / Executive will mainly organise events for ATORG and APODDC . The types of events include, but are not limited to, virtual, hybrid and in-person advisory board meetings, educational seminars and workshops. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, and manage key stakeholders at a regional level.

Main Responsibilities:

Organise events (80%)

• Responsible for managing events from startup to execution
• Communicate effectively and manage internal and external stakeholders and service providers
• Plan timeline for each event
• Draft budget, including sourcing of funding and reconciliation of funding and expenses
• Handle all logistics, inclusive of procurement (eg. venue, online/travel arrangements) and on-site management during event
• Develop marketing materials such as posters and collaterals and for social media
• Write meeting minutes, if required
• Administer pre- and post-event follow ups
• Manage agreements between key stakeholders, vendors and industry partners
• Manage manuscripts from drafting to publication.

ATORG Operations (10%)

• Manage operational duties of ATORG; this includes procurement of stationery and devices, collating of department information, updating of mailing list.
• Act as a liaison for department administrative matters

Other Duties (10%)

• Assist in any other work as assigned, which may include administrative tasks

Requirements:

• Degree, preferably in life sciences
• At least 2 years of events organisation experience, preferably in healthcare/ scientific research, candidates with more experience will be considered for the Senior Executive Role
• Meticulous with close attention to timelines
• Able to handle multiple priorities independently
• Able to work with tight deadlines
• Strong organisational skills
• Strong interpersonal skills

Your main duties will include:

- Assist the Principal Investigator in clinical data management and coordination of clinical research for Geriatric Oncology (GO) team and Genitourinary (GU) Oncology team.

- Screen, recruit and follow-up with patients for consent and research procedures.

- Conduct questionnaire and perform geriatric assessment on patients.

- Maintain investigator site files and laboratory supplies, arrange blood sampling and delivery of study specimens.

- Facilitate team meetings and other adhoc administrative duties.

Requirements:

- Degree or Diploma in Biomedical Science/Health Science.

- Meticulous, fast and accurate.

- Good interpersonal and communication skills.

- Preferably bilingual as you may need to communicate with elderly patients.

- Experience in data management and clinical research will be an advantage.

The Associate Clinical Research Coordinator (ACRC) shall assist all levels of Clinical Research Coordinators (CRCs and above), in coordinating clinical research.

The ACRC has to ensure that trial- related work is conducted and recorded in accordance with the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials Office Standard Operating Procedures (SOPs) as well as instructions from her superiors.

You will support and assist in the following trial related activities:

• Take over trials that have completed treatment phase or trials that involve few simple procedures.
• Data collection and management including resolving data discrepancies, tracking of trial expenditures and timely invoicing (where applicable), etc.
• Administering quality of life questionnaires or any other surveys as and when required.
• Performing trial procedures which include taking and recording patients’vital signs performing ECGs; collecting data; other trial-related procedures.
• Collection and delivery of biological specimens eg blood, urine and tissues whenever necessary.
• Inventory of study materials such as laboratory kits, patient diaries and case report forms to ensure adequate supplies are maintained to conduct the trials.
• Collection of medical records or duplicate radio-diagnostic films and ensuring that the items are collected in accordance with specific request forms.
• Managing the Clinical Trials Office’s Medical Records Trolley and the transportation of medical notes in the Trolley between Medical Records Office and the Clinical Trials Office. The ACRC shall also assist other CTO staff to obtain medical notes and other source documents.

Requirements:

• Diploma in Life Sciences/Nursing
• Proficient at performing venepuncture for blood specimen collection
• 2 years of related working experience an advantage
• Knowledge in cannulation would be an added advantage
• Good time-management and communication skills
• Able to work independently and detailed oriented
• Computer literate

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities:

· Manages Key Access Control

· Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies

· Operates, checks and performs security surveillance on the CCTV system

· Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.

· Member of the CERT team to provide assistance during the triggering of a fire alarm

· Regulate traffic control at the driveway

· Monitor suspicious packages and be aware of bomb and terror threat procedures

· Investigate and report all allegations of theft, criminal damage and other incidents

· Maintain the Security Log Book and send Incident Reports

· Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

· Handle Loss and Found items

· Liaise with Police in the absence of Security Supervisor

· Report any maintenance or hazard issues to the supervisor on duty

· Adhere to all Health and Safety Regulations

· Any other duties assigned by the Security Supervisor.

Requirements:

· 6 days’ work week.

· Possesses valid Security License issued by PLRD/SIRD.

· At least 1 year of experience in a similar capacity in the Hospitality industry.

· Positive attitude and able to take responsibility.

· Able to communicate clearly and work in a team.

· Able to work on rotating shifts, weekends and public holidays.

· Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Plan and schedule confirmed job into daily schedule worksheet.
• Plan and detail manpower for the completion of the scheduled job
• Ensure that required Tools/equipment/vehicle are sourced and detail accordingly.
• Ensure that scheduled personnel are deployed to the respective site on the day of operations.
• Ensure that Delivery Orders are issued for the operations accordingly.
• Ensure that all Delivery orders are returned with acknowledgement and filed and submitted to the respective departments accordingly.
• Oversee that all sourcing and warehouse activities are accomplished by the respective personnel in charge.
• Ensure that all required documentation is filed, recorded and submitted. (ISO, DO, schedule, etc)
• Ensure that new staff (mover) are orientated to the work force and environment.
• To perform receiving, storage and packaging functions
• Check and pick stocks for delivery.
• Assist with loading, unloading and storing of goods
• Any other duties assigned by superior.

MAIN QUALIFICATION / EXPERIENCE / SKILL AND ABILITY

• O Levels/ ITE/ Diploma
• Proficient in MS Office
• At least 1 year working experience in store or warehousing duties
• Responsible, positive work attitude and able to work along well with others

Job Responsibilities:

• Perform molecular biology experiments including nucleic acid extraction, qPCR and digital PCR
• Involve in new product development including analytical instruments and diagnostic assays
• Support engineers in new and existing product testing including set up, execution, troubleshooting, and data collection
• Support in the manufacturing of instruments, consumables and reagents including maintaining of raw materials stock, in-coming and out-going checks and quality controls
• Perform optimization of customers’ assays and analysis of samples
• Assist in the field deployment and demonstration of instruments.
• Maintain and file R&D and other documents in accordance with company’s ISO13485 quality management system
• Assist in the field deployment and demonstration of instruments
• Maintain housekeeping of the lab and production area
• Perform administrative tasks such as preparation of marketing materials
• Perform other tasks as required

Job Requirements:

• Degree/Diploma in Bioengineering, Biomedical Engineering, Biomedical Science, Life Science, Biotechnology or related discipline
• 2-3 years related working experience preferred
• Fresh graduates are welcome to apply
• Familiarity with PCR and digital PCR will be an advantage
• Experience in product development or ISO13485 will be an advantage
• Meticulous with strong analytical skills
• Willing to learn, good attitude, pleasant personality, team player and resilient

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description
We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities
• To ensure all equipment functioning satisfactory and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipment.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Manager.

Requirements
• Only Singaporeans.
• Must possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2-year experience in a similar capacity in the Hospitality industry.
• Able to work on weekends, public holiday and rotating shifts.

We want to hear from you!

Interested candidates are invited to email your updated resume and send to us by 31 Mar 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

Job Description:

• To supervise and inspect works
• To maintain essential site records
• To co-ordinate Project until the Project is completed

Job Requirements:

• At least a Polytechnic Diploma in Civil Engineering or equivalent or National Certificate on Construction Supervision (NCCS)
• Experienced in full-time site supervision and accredited with IES/ACES
• Experienced in Process Plants projects will be an advantage

Location of work: Jurong Island / Western part of Singapore

Description:

• Respond to alarm activation when instructed and in accordance to Company's SOP.
• Troubleshoot on the security systems at clients' premises when necessary.
• Any other duties assigned from time to time.
• Shift hours: 6 days work week (Mon-Fri) 7pm-7am, (Sat, Sun and PH) Staggered Shift (AM/PM)

Job Requirements:

• WSQ Security Certified (Basic)
• Must possess Class 3 driving license to drive company vehicle.
• Permanently night shift

Benefits:

• Company car
• Dental insurance
• Health insurance
• 13th month salary
• Performance bonus

We are looking out for a Research Analyst!

Are you an investigative person?

Can you tell a story by looking at numbers?

Do you relish opportunities to share insights with decision makers?

If the answer is “yes” to all 3 questions, send us your application! We would love to meet you. You could be our next star analyst!

Responsibilities

• Liaise with clients about the nature of the research to be carried out
• Design and manage a research project independently
• Programming of SPSS templates, syntaxes for capturing of data, excel macros
• Creating a data coding frame / coding
• Manage and execute analysis type projects (e.g. when data is provided by client / data-mining in big data)
• Data analysis based on project specifications (e.g. cross-tabulations, custom-tables, pivot tables, significance testing, multivariate analysis, matrix analysis, discriminant analysis, parametric and non-parametric tests etc.)
• Data cleaning and vetting
• Prepare and finalise reports for both qualitative and quantitative in PowerPoint / Word / Excel
• Conduct presentation

Requirements:

• Degree, Post Graduate Diploma, Professional Degree in Business, Mathematics, Psychology, Statistics and other relevant disciplines
• Experienced in quantitative and qualitative data analysis methods
• Experienced with using a variety of research techniques to gather relevant information
• Fluency in English and Mandarin to liaise with Mandarin speaking stakeholders
• Excellent working knowledge of MS Office and SPSS
• At least 2-3 years of working experience as market researcher or related field
• Has project management experience
• Good communication and presentation skills

Interested applicants, please email your resume with full resume stating qualifications, experience, present and expected salary and contact number.

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2,800.00 + OT + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 2,800.00 + OT + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 1 year working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

RESPONSIBILITY:

· Sort out and account for daily work orders/ roadside assistance forms.

· Raise work orders for sub-contractors.

· Submission of battery tax invoices and payment received.

· Submission of membership application, service receipt and payment received.

· Submission of scrap car documents.

· Submission of official receipts and payment received to Finance Department.

· Submission of refund cases to Finance Department.

· Prepare billing reports for Finance Department.

· Checking of sub-contractors’ reports.

· Checking of invoices.

· Undertake any other tasks assigned by superiors from time to time.

REQUIREMENTS:

· Minimum qualification: NITEC or equivalent.

· Minimum experience: 1 year of relevant working experience.

· No related experience with willingness-to-learn and positive attitude are welcome to apply.

· Able to start work immediately/ within short notice are preferred.

Furama is looking for passionate Guest Services Officer to join the team! He/She is responsible to perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times. He/She must also welcome and assist guests on the first level lobby in providing a personalized service with a warm and friendly manner..

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.