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JR108046

Role Responsibilities

Project Initiation and Planning:

• Collaborate with stakeholders to define project goals, objectives, and requirements.
• Create and maintain comprehensive project plans, timelines, and budgets.
• Identify and allocate resources, including team members and third-party vendors.
• Establish project communication plans, risk mitigation strategies, and change management processes.

Project Execution and Control:

• Lead project teams, providing guidance and motivation.
• Monitor project progress, identify and resolve issues, and manage changes in scope.
• Ensure adherence to project management methodologies and best practices.
• Communicate project status, risks, and issues to stakeholders and senior management.

Quality Assurance:

• Define and enforce quality standards and best practices.
• Conduct quality reviews and audits to ensure project deliverables meet requirements.
• Implement continuous improvement processes to enhance project outcomes.

Risk Management:

• Proactively identify project risks and develop mitigation and contingency plans.
• Monitor and manage risks throughout the project lifecycle.
• Implement strategies to minimize project disruptions and delays.

Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Address stakeholder concerns and feedback in a professional and timely manner.

Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, and change logs.
• Provide regular and ad-hoc project reports to senior management and stakeholders.
• Ensure compliance with all relevant regulatory and compliance requirements.

Requirements

· Experience in a facilities management technology implementation is a plus.

· Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum).

· Excellent leadership, communication, and interpersonal skills.

· Strong problem-solving and critical-thinking abilities.

· Exceptional organizational and time management skills.

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Working Location: Kallang, Central Region

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Telenor Group is world’s leading telecommunications company across the Nordics and Asia with 158 million subscribers and annual sales of around NOK 99 billion (2022). We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 14,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website : https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/

About the Role

As the Category Manager you will be part of the TPC IT Sourcing team and will report to the Head of IT Applications Category. You will work closely with both corporate in Telenor and all of the Business Units. As the Category Manager you will be working closely with the Head of Category by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Main tasks include:

· Develop comprehensive understanding of the IT Applications category, contribute to end to end category strategy development and perform analysis to support category strategy work

· Collaborate with user departments for preparing and executing the strategy, innovative analysis and proactively addressing procurement needs

· Identify, lead and execute cost saving initiatives that deliver value in the procurement of goods and services for the company

· Prepare and lead TCO analysis during procurement processes and participate in negotiations

· Manage resources and stakeholders in a sourcing process

· Implementation of category sourcing strategy and skilled approach to vendor management

· Ensure compliance with policies, processes and achieve targets

· Measures to review and assess progress, savings, and targets

· Develop and prepare periodic reports on all procurement activities

· Ensure contract management, implementation and follow-up activities

· Understand supply market and perform thorough supplier prequalification for the category

· Maintain an awareness of latest buying techniques and theories and develop application within the company

· Post contract management activities

- Manage contracts and price book relevant to the category

- Handle dispute with global suppliers

Profile

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external

· Result oriented, demonstrating excellent collaboration abilities

· Able to work with a high degree of execution power and passion

· Understand the vendor market

· Strong analytical and problem solving capabilities

· Experience with data processing tools, e.g. Excel or Tableau

· Demonstrate commitment, maturity, flexibility and speed in response to business and challenges

· Commercial and negotiation skills

· High level of integrity and ethics

Qualification and Experience Requirements

· Bachelor degree in Technology, Finance or Business or equivalent. MBA will be preferred.

· More than 5 years in a procurement / contract management / vendor management role preferably with experience in IT Applications area

· Proficient in use of MS Excel, performing data analyses and co-relation and able to produce and draw conclusions based on the analysis

· Broad experience with Microsoft Excel, PowerPoint and other applications & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers

Relevant Technology background would be an advantage

Responsibilities:

• Managing site progress, technical specifications and manpower resources
• Running the project within the allocated budget
• Sizing up the costing for variation order if there is additional and alternation work
• Preparing the project implementation schedule, carrying out the implementation, monitoring delivery, site installation, inspection and handover schedule in accordance to planned project schedule
• Conduct project meetings, site surveys, prepare project submissions, system designs and installation drawings
• Communicating with stakeholders regarding project needs and goals
• Contribute to the planning and development of projects
• Supporting the coordination and management of projects
• Researching information as required
• Admin tasks such as preparing invoices, estimates, scheduling meetings
• Keeping track and reporting on project progress
• Ensure that works activities are carried out in accordance with the Workplace Safety and Health Act and its regulatory requirements.
• Ensure that all staff and sub-contractors are wearing all appropriate PPE during work activities
• Report any incident, accident, near miss, occupational disease, dangerous occurrence, or suspicious risks associated with the threat of terrorism so that prompt action can be taken to address them

Requirements:

• Degree in Electronics & Computer Engineering or related discipline
• Minimum 9 years of engineering or IT experience, with 6 years’ experience in the management and implementation of Integrated Security Management System (ISMS) works
• Non-Degree holder with minimum 12 years of relevant experience may be considered

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Lead project team in day-today operations
• Monitor of project budget Liaise with consultants, main contractors, clients and relevant authorities
• Chair and attend site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on- site
• Resolve any or other site related technical problems encountered

Requirements:

• Bachelor Degree in Civil Engineering or equivalent
• More than 10 years’ relevant experience in bored piling works
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Key duties & responsibilities:

• Build and sustain client relationships and collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
• Build relationships and manage suppliers and vendors to deliver value to customers and meet company revenue objectives.

Sourcing:

• Consult with Client during research of venues ensuring client requirements are met in meetings and events specifications.
• Prepare estimated budgets and communicate budgetary information to Client throughout the sourcing process.
• Utilize preferred vendors for quality of service; minimize risk and maximum pricing advantage.
• Negotiate all supplier contracts for the best possible prices and concessions in order to meet client’s expectations.
• Keep abreast of new destination options, well-priced seasonal destination options and “hot date” offerings.

Pre-Planning and Onsite Event:

• Work with Group Travel Consultant as required to book group and event air travel and to ensure accurate air manifests are provided to the Client.
• Determine and arrange detailed program needs (i.e. room set-up, entertainment, décor elements, function times, audio visual, menu selections, on-site/off site events and activities, DMC operations, special events, ground transfers etc.).
• Facilitate the creative direction and fulfillment of program related participant and host communications materials, including, but not limited to save the dates, registration announcements, room gifts, pre-trip and onsite materials, including program signage and participant name badges.
• Negotiate and contract selected hotels, DMCs and vendors on based on client’s final requirements.
• Track and manage hotel and vendor attrition, cancellation and deposit schedules.
• Update budgets as necessary during planning and prepare final budgets – Communicate budgetary information to client throughout the planning and execution of meeting.
• Responsible for program data management/registration process, data integrity and client reporting. Ensure data reconciliation is complete and accurate. Update Client and suppliers as needed.
• Enter and update meeting information in meeting database and calendar – keep database and savings information accurate throughout the planning and execution of the event.
• Provide on-site program assistance; oversee all arranged details of program (i.e. attend pre-con, advance all functions, verify room set-ups, review banquet checks/master bill, registration desk coverage, handle VIP needs, assist in handing out documents, etc.).
• Ensure internal and external reporting requirements are met.
• Review supplier bills for accuracy and ensure timely payment and final billing process.
• Perform post-event reconciliation on assigned events according to process set by Finance and Team Leader.
• Reconcile all final participation data for accurate final attendee report.
• Manage to FCM M&E Standard Operating Procedures and Service Level Agreement metrics.
• Develop and maintain relationships with Clients to ensure repeat and new business.
• Responsible for protecting confidential information of FCM SG - Meetings and Events.
• Work independently in the absence of supervision.
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.

We’d love to hear from you if you have...

• Minimum 5-8 years of experience in MICE industry. Experience preferably in TMC will be preferred.
• Strong negotiation and relationship building skills.
• Must have experience in handling corporate MICE Groups.
• Should have a strong network in travel industry (DMCs, vendors, hoteliers, transporters etc.)
• Coordinating and finalizing with vendors to ensure smooth execution of the project.
• Comfortable to travel with senior executives and premium groups.
• Highly sophisticated communication skills with proficiency in written as well as verbal communications.
• Good product knowledge on Destinations and MICE group operations.
• Strong MICE Corporate experience and market relations.
• Should have an ability and experience of successfully delivering in a fast-paced dynamic environment.
• Reasonably travelled and strong destination knowledge.
• A passion for travel and the travel industry.
• Self-motivated, independent with strong interpersonal skills and a hunger for success.
• Multi-task and communicate effectively in a fast-paced environment.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview:

The Lead Technology Delivery Manager is responsible for building a deep understanding of our business within the region and partnering with respective leaders to provide strategic technology guidance, support, and resolution on technology projects, processes and services. He/she must be laser-focused on regional client technology needs to improve colleague productivity and work life quality. Working closely with with the Director of Technology Delivery, this individual will drive and execute our technology projects for the region and serve as the regional escalation for all technology requests. In addition, the manager collaborates with the Regional COO to ensure our tech strategy aligns with regional business needs and coordinates with other regional/global teams to deliver our technology vision based on exceptional management, problem-solving, and professional skills.

Key Responsibilities:

• Laser-focused on understanding and delivering resolution to technology issues and escalations with speed and agility to grow partnerships and overall satisfaction.
• Own the technology colleague experience for our APR colleagues and collaborate across all technology teams to continuously improve colleague end-to-end engagement, communications, and processes.
• Partner with the Director of Technology Delivery and APR COO to support the technology needs of the APR region within the broader technology organization.
• Drive the delivery of internal technology projects such as M&A, Office Expansions, Security & Risk, and Audits, while also coordinating subject matter experts (SMEs) such as Product Managers, Architecture, Infrastructure Shared Services in regional initiatives.
• Ensure all aspects of regional technology hardware/software budgets and budgeting/forecasting are clearly managed and aligned with global financial planning & analysis team efforts.
• Serve as the regional voice for OWG Tech by engaging in all aspects across the technology team to deliver collective success.

Experience:

• 7+ years of experience working or managing end-to-end colleague technology services or technical projects at enterprise scale.
• An ability to build, manage and grow relationships and manage stakeholders’ expectations while capturing & sharing meaningful metrics to keep team and stakeholders informed.
• Passionate about the colleague satisfaction and the delivery of technology services and solutions to improve colleague and client outcomes.
• A strong focus on effective project management and a demonstrated ability to establish good systematic processes and ways of working.
• Experience working at management consulting firm or large complex organizations is highly desirable.
• A track record of delivery-focused collaborative work in complex environments delivering projects with multi-disciplinary agile teams.
• Enthusiasm, energy, and an ability to motivate teams and navigate confidently within a large complex organization.
• Fungibility and flexibility to work on a variety of projects and technologies, including those that are new or unfamiliar to you.

Skills and Attributes:

• Exceptional colleague experience mindset and genuine passion for technology.
• Focus on output, and ability to work under pressure and deadlines.
• Excellent communication and change management skills.
• A pragmatic approach to solutioning and service delivery.
• Excellent communication skills, both verbal and written.
• A clear commitment to creating impactful solutions that solve our clients’ problems.
• The willingness to work fluidly and respectfully with our incredibly talented team.

We are seeking a dynamic and results-oriented leader to take on the role of General Manager & Sales Director for our Maritime client in Singapore. This pivotal position combines strategic leadership of Maritime’s regional operations with hands-on responsibility for driving lifecycle sales and delivering exceptional customer service across Singapore and Southeast Asia.

Responsibilities:

• Oversee Maritime’s operations in Singapore and Southeast Asia, ensuring alignment with global objectives while driving financial performance, operational excellence, and regional business growth.
• Develop and implement tailored lifecycle sales strategies to address market needs, focusing on new installations, aftermarket growth, and long-term service agreements to support sustainable success.
• Build and maintain strong, long-lasting relationships with customers, partners, and key stakeholders across the region, ensuring satisfaction and loyalty throughout the lifecycle of Maritime’s products.
• Lead and mentor the regional sales and service teams, fostering a collaborative, high-performance culture that delivers ambitious sales targets, exceptional service delivery, and operational efficiency.
• Monitor market trends, customer dynamics, and competitor activities to identify opportunities for growth
• Represent as a trusted ambassador in Singapore and the broader Southeast Asia region, reinforcing the company’s reputation for quality, reliability, and service excellence.
• Ensure compliance with contracting standards, financial controls, and Anti-Bribery and Corruption (ABC) regulations, upholding ethical business practices and supporting sustainable growth.

Requirements:

• An accomplished leader with a proven track record in both sales and operational management, must be within the maritime or manufacturing sectors.
• Experience in lifecycle sales and aftermarket services
• A strong understanding of the Singaporean and Southeast Asia markets, you bring strategic insight, business acumen, and the ability to navigate complex market dynamics to drive sustainable growth.
• Strong understanding of the maritime supply chain, vessel management, port operations, and shipping regulations.

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Overview

The role holder, reporting to the Financial Controller, is

- To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.

- To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.

• To manage intercompany loans.

• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.

• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.

• To support business stakeholders in FX and trade financing matters.

• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.

• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.

• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.

• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.

• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.

• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.

• Ad-hoc duties as assigned.

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Strong communication skills with customers or / and appointed vendors

Checkout.com is seeking a motivated Manager, Regional Treasury to join our APAC team. Reporting to our Regional Treasurer, APAC & MENA you'll be working on managing a growing portfolio of banking / financial partners in the APAC & MENA region and will be the main point of contact for external and internal queries in relation to payments processing and compliance. In addition, you will also be managing, coordinating and leading all new projects / initiatives and product launches in the regions. This will require cross Treasury coordination in the regions and working with other stakeholders across the Treasury New Products team, Product, Engineering, Finance & Operations.

About You

• 10-12 years of experience in Treasury
• Experience in managing banking relationships and understanding of Treasury topics across Cash and Liquidity, FX and Capital Management is essential
• Ability to build strong professional relationships and with good presentation skills
• Excellent verbal and communication skills.
• Strong business orientation and ability to handle and prioritise high workload in a fast-paced environment.
• Ability to handle technical treasury projects for the APAC & MENA region and coordinating with regional Treasury colleagues and global colleagues within and outside Treasury on implementing these projects within strict timelines
• Working knowledge of Prudential requirements applicable to PI/ EMIs or equivalent banking regulation
• Strong project management, influencing and stakeholder management skills
• Experience in cash and treasury management services and the use and application of Treasury Management Systems
• Good understanding of banking onboarding processes.

What You'll Be Doing

• Help establish and manage relationships, working closely with the global Banking Relationship team, with existing and new key contacts at partner banks in the APAC & MENA region as well as internal partners
• Providing assistance on banking infrastructure requirements in new countries/verticals;
• Being able to support enablement of Treasury requirements across cash management, FX, Financing solutions, etc working with our banking partners
• Efficiently handling queries from internal and external partners, related to payments processing, liquidity, Fx, and compliance topics.
• Coordination of and attendance at external bank meetings, including write-up and distribution of call reports and follow-up actions, see through to completion;
• Monitoring and updating online bank accounts accesses;
• Coordinating the execution of Due Diligence questionnaires, KYC, and Onboarding requirements
• Assisting on other Treasury topics such as Projects including but not limited to banking integration, working with teams across Operations, Product & Engineering
• Help coordinate all new product launches for Treasury in APAC working closely with the Treasury New Products team and Product, Legal, Finance and Operations teams across the regions.

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness

Purpose of the Job

Reporting to Finance Manager to support the finance department in carrying out the responsibilities of the accounting department.

Roles & Responsibilities

• Perform financial accounting for a full set of accounts; monthly/quarterly/year-end closing
• Main PIC to work closely with Shared Service Centers (SSC) on posting/reviewing of daily/month-end closing journal entries
• Prepare external audit deliverables and support Group reporting requirements on a monthly/quarterly basis
• Perform monthly variance analysis on B/S & P/L
• Prepare and review intercompany cost allocation and recharges/billings
• Work closely with Business PICs to ensure that accruals are accurately recorded in the books
• Support in the training of new joiners on Finance policies
• Prepare presentation materials periodically for the management (Financial / Managerial accounting matters)
• Work with internal or regional teams for continuous improvement of processes
• Support key regional projects including new / changes in accounting standards, financial systems
• Continuously improve and optimize our financial workflows and conventions and use existing technology tools and applications to increase efficiency and automation

Subordinate activities

Assistant Manager

• Support Finance Manager in guiding a team of Finance Executives on day-to-day Finance operations
• Main PI to lead SSC on daily/monthly closing matters

Job Requirements

• Bachelor’s degree in Accounting or equivalent
• More than 5 years of experience with a mix of Big 4 accounting firm and commercial experience
• CPA/CA or equivalent preferred
• Experience in SAP is required
• Possesses an in-depth understanding of accounting principles and company procedures.
• Strong planning and organizational skills with the ability to work under tight deadlines
• Excellent analytical, communication, and interpersonal skills
• Strong business sense with good financial analysis
• Advanced Excel skills, experience with building financial / budgeting models

The Business Architecture Manager is responsible for:

1. Creating and implementing a framework that ensures the company's business processes, systems and structures align with its overall goals and strategies.
2. This position exists to optimize operations, enhance efficiency, and drive innovation aligned with the needs and requirements of clients, customers and internal stakeholders.
3. By establishing clear processes, systems and capability requirements, the role aims to facilitate strategic growth while operating within budgetary and resource constraints.
4. Assess alignment of business processes and systems with evolving strategies, business needs, technology advancements and client and customer requirements.
5. Develop an integration frameworks that promotes process standardization and alignment across functions and markets.
6. Monitor and adapt business architecture by participating in the design of integrated solutions for Clients and Customers. Work with functions and markets to translate operational concerns technology solutions.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Malaysia. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

As the Project Manager, Technology Services at ONEPIP, you will be managing the performance of IT projects and ensuring that the service levels are achieved, defining appropriate project management deliverables for all projects working while in tandem with the business core team.

Responsibilities:

· Reporting to the CEO, the incumbent will identify opportunities and risks for delivering the company’s services as a financial solutions company offering unique and leading edge platform services in the FX market, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.

· Identify technology trends and evolving social behaviour that may support or impede the success of the business.

· Responsible for the day to day management of the service delivery function which includes the business-related IT functions.

· Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.

· Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all projects and system integration work.

· As a member of the senior management team, establish and oversee governance processes to ensure the organization's objectives are met, risks are managed, and resources are used responsibly—particularly in the areas of software development, office networks, telecommunications, and customer support. Implement a customer service and support process with a focus on web-based services, integrating it with the software engineering process to efficiently resolve customer issues, enhance application usability, and continuously improve overall service delivery.

· Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.

· Select and manage company staff or outsourced vendors who will form the resources for technical projects implementation.

· Demonstrated ability to envision solutions that meet consumer needs or solve business problems.

Requirements:

· University degree in the field of Computer Science, Information Technology, or another rigorous discipline. An advanced degree in one these fields is a plus.

· 10 years’ experience in application project development and management.

· Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.

· Knowledge of web standards.

· Possess profound knowledge of Visual Studio .NET, ASP.NET, and MS SQL Server

· Experience with UNIX system administration and web server configuration.

· Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems.

· Familiarity with banking and financial sectors. Knowledge in FX market is a plus

· Familiarity with information security vulnerabilities and risk management.

· Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.

· Strong analytical, problem solving and documentation skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

As an Assistant Manager / Conservatory Operations, you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories.

You will be required to manage multiple stakeholders including horticulture vendors, collaboration partners and cultural groups who may be involved in the floral displays.

You will manage and contribute to programs and activities to provide a more immersive experience for our visitors through our floral displays.

Requirements:

• Degree in Horticulture/ Botany/ Plant Science/ Environmental Science-related discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office