Total 1,933 restaurant supervisor job vacancies in Singapore

Job Description:

• Perform HR functions including Payroll, Employee data maintenance, Training administration and day to day HR process.

• Process Monthly payroll for employees using Opensoft for approximately 150 headcounts

• Leave administration for e-Leave portal

• Generate monthly payroll reports and handle payroll related enquiries

• Responsible for Work pass applications, renewals and cancellations

• Prepare and draft Letter of Appointment, Letter of Confirmation and other employment related contracts

• Timely submission of CPF contribution, IR21 and yearly income tax filing

• Submission of government-paid claims such as Training Grants, NS claims, Maternity Leave, Childcare Leave and other government related claims

• Handle MOM Surveys, apply WP, S Pass

• Maintaining personnel files and keep HR related information updated

• Involve in the implementation of new HR initiatives, projects and policies

• Assist in the reviewing of Employee Handbook annually

• And other ad-hoc duties as assigned.

Requirement

• Minimum Diploma in Human Resource Management and Business Management or related field

• At least 5 years of relevant working experience

• Worked in Food & Beverage (F&B) industry will be an added advantage

• Knowledge of Singapore Employment Act

• Able to maintain close and effective personal working relationships at all levels of the organization

• Ability to work independently with little supervision, resourceful, meticulous and organized

• Good team player with interest to learn

• Proficient in Microsoft Words / Excel / Power Point

• Knowledge of Opensoft Payroll will be an added advantage.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Demi Chef – Brasserie Astoria, Singapore

We are seeking passionate and dedicated Demi Chefs to join our enthusiastic team at Brasserie Astoria, as we bring the iconic brasserie experience to Singapore.

Brasserie Astoria Singapore brings a unique blend of timeless sophistication and modern elegance to one of Singapore's most iconic landmarks, the Victoria Theatre & Concert Hall. With roots dating back to the 1800s, this beautifully restored heritage building stands as a symbol of Singapore's rich cultural history. The brasserie aims to recreate the international charm and refined atmosphere of its Stockholm counterpart, while embracing the vibrant energy of its Singapore setting. Here, we focus on offering guests an exceptional dining experience, anchored in warm, knowledgeable service and a carefully crafted menu, all within the grandeur of this historic venue.

Key Responsibilities:

• Food Preparation & Cooking:Assist in the preparation and cooking of dishes in your assigned section (e.g., hot kitchen, pastry, or cold kitchen) following Brasserie Astoria’s standards and recipes.
  Ensure all food is prepared with precision and attention to detail, maintaining high quality and consistency.
  
• Station Management:Support the management of your designated section, ensuring cleanliness, organization, and efficiency throughout service.
  Monitor inventory and report any shortages or equipment issues to the Sous Chef or Head Chef.
  
• Quality Control:Ensure that all dishes leaving the kitchen meet the highest standards of quality, taste, and presentation.
  Assist in maintaining hygiene standards and adhere to food safety regulations at all times.
  
• Team Collaboration:Work closely with the kitchen brigade to ensure smooth communication and coordination during service.
  Assist junior chefs and apprentices as required, fostering a positive and collaborative environment.
  
• Menu Support & Innovation:Contribute to the development and innovation of new dishes and seasonal menus.
  Maintain a creative approach while ensuring the menu stays true to the Brasserie Astoria concept.
  
• Training & Development:Participate in on-the-job training to enhance your culinary skills and knowledge.
  Take responsibility for personal growth and improvement within the culinary field.

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Back of House team and help us create extraordinary dining experiences at Brasserie Astoria.

Chef De Partie – Brasserie Astoria, Singapore

We are seeking passionate and dedicated Chef De Parties to join our enthusiastic team at Brasserie Astoria, as we bring the iconic brasserie experience to Singapore.

Brasserie Astoria Singapore brings a unique blend of timeless sophistication and modern elegance to one of Singapore's most iconic landmarks, the Victoria Theatre & Concert Hall. With roots dating back to the 1800s, this beautifully restored heritage building stands as a symbol of Singapore's rich cultural history. The brasserie aims to recreate the international charm and refined atmosphere of its Stockholm counterpart, while embracing the vibrant energy of its Singapore setting. Here, we focus on offering guests an exceptional dining experience, anchored in warm, knowledgeable service and a carefully crafted menu, all within the grandeur of this historic venue.

Key Responsibilities:

• Station Management:Take full responsibility for the daily operation of your designated section (e.g., hot kitchen, cold kitchen, pastry, or grill).
  Ensure that all dishes are prepared and presented to Brasserie Astoria's high standards.
  Supervise and train junior kitchen staff to develop their skills and maintain quality control.
  
• Food Preparation & Cooking:Lead the preparation and cooking of high-quality dishes, adhering to established recipes and techniques.
  Ensure consistency in the preparation, taste, and presentation of all dishes served from your section.
  Manage mise en place for your section and ensure it is well-organized and fully stocked for service.
  
• Team Leadership:Manage and mentor junior chefs, commis chefs, and kitchen assistants within your section.
  Provide guidance and support to your team, ensuring they understand the standards and expectations for quality and efficiency.
  
• Quality Control:Monitor the quality of food during service to ensure consistency, presentation, and taste meet the highest standards.
  Ensure compliance with food safety, hygiene, and sanitation regulations.
  
• Menu Contribution & Innovation:Work closely with the Sous Chef and Head Chef to develop and refine dishes and seasonal menus.
  Contribute ideas for new dishes, menu enhancements, or special promotions that align with Brasserie Astoria's concept and elevate the guest experience.
  
• Inventory & Stock Management:Oversee the ordering, storage, and management of ingredients for your section.
  Ensure that the stock is used efficiently, minimizing waste and ensuring ingredients are stored and handled properly.
  
• Operational Support:Collaborate with other chefs and kitchen staff to ensure smooth kitchen operations, especially during peak service times.
  Ensure your section is prepared for service and that any issues are addressed promptly to avoid disruption.

At Brasserie Astoria, we are committed to working with talented professionals and providing ample opportunities to grow and evolve in the fine dining industry.

Employee Benefits Include:

• Competitive Salary
• Opportunities to attend relevant industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

If you are an enthusiastic, motivated individual with a commitment to excellence, we invite you to join our Back of House team and help us create extraordinary dining experiences at Brasserie Astoria.

We are seeking an ambitious and talented Commis Chef to join our team at Zén in Singapore. As the sister restaurant to the 3-Michelin star Frantzén in Stockholm, Zén offers a meticulously curated tasting menu that blends both local and world-class delicacies. Guests can expect the finest ingredients sourced around the world, set across three floors of a classic shophouse in the heart of the city.

The Ideal Candidate:

• Has a strong background in kitchen operations and staff management with excellent communication skills.
• Will be responsible for managing and training kitchen staff, ensuring efficient teamwork.
• Will help maintain the timely operation of the kitchen, meeting our high-quality standards.
• Is highly proficient in both spoken and written English.
• Michelin star experience is preferred, though not essential.
• Can work collaboratively as part of a dynamic team.

Key Responsibilities:

• Ensure the production, preparation, and presentation of food consistently meets the highest quality standards.
• Contribute to guest satisfaction while managing quality, operating, and food costs effectively.
• Be well-versed in all standard procedures and policies related to food preparation, receiving, storage, and sanitation.
• Follow proper food preservation standards to ensure products are stored and handled at the correct temperatures.
• Foster a secure and friendly working environment by ensuring effective communication within the kitchen team.
• Establish and maintain strong inter-departmental working relationships.
• Take personal responsibility for hygiene, safety, and the correct use of equipment and utensils.
• Provide daily feedback, report issues as they arise, and ensure quality control aligns with service standards.

Employee Benefits Include:

• Competitive Salary
• Staff Meals
• Birthday Leave
• Staff Discounts at Restaurants under the Unlisted Collection Group

Why Join Zén:

At Zén, you will have the opportunity to work with a talented, passionate team in a world-class environment. As part of our commitment to excellence, we offer ongoing training and development to help you grow in your career. Joining our team means becoming part of an award-winning restaurant where culinary innovation and teamwork are at the heart of everything we do.

If you are a motivated team player with a commitment to excellence, we invite you to join our team and be a part of the extraordinary culinary experience we create for our guests.

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

Key Responsibilities:
• Greet guests warmly upon arrival and establish a welcoming atmosphere.
• Act as the primary point of contact for guest inquiries, concerns, and special
requests.
• Build positive relationships with regular and new guests to foster loyalty.
• Monitor service quality throughout the guest journey, from arrival to
departure.
• Handle guest feedback professionally, resolving issues promptly and
escalating when necessary.
• Maintain high visibility in guest-facing areas to address needs proactively.
• Collaborate with front-of-house and back-of-house teams to ensure smooth
service operations.
• Provide training and support to team members on delivering outstanding
guest experiences.
• Step in to assist during high-volume periods to ensure service consistency.
• Gather customer feedback through surveys, reviews, or informal
conversations.
• Analyze feedback trends to recommend improvements in service or
operations.

Requirements:
• Previous experience in hospitality, customer service, or a related field;
leadership experience preferred.
• Exceptional verbal and written communication skills; ability to engage
effectively with diverse audiences.
• Quick thinking with the ability to resolve conflicts and handle complaints
tactfully.
• Ability to motivate and support team members in delivering top-notch
service.
• Adaptability to varied situations, including busy periods and challenging
guest interactions.
• Familiarity with POS systems, and guest feedback tools is a plus.

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food orders

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Work with the kitchen in charge of ordering

• Assist in cleaning duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Basic food hygiene certificate

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining the entire kitchen operation

• Preparing hot and cold dishes and executing requests based on required specifications

• Assisting in the planning and development of menus and recipes

• Supervising, training, and developing staff and ensuring consistency in work performance

• Ensure quality control and presentation of the food

• Ensuring proper handling and storage of all food items in accordance with the Company standards and sanitation regulations

• Maintain a planned food cost

• Assist in cleaning duties

• Assisting Sous Chef

REQUIREMENTS

• Preferably with Food hygiene Audit Cert (WSQ)

• Basic Food Hygiene Cert (WSQ)

• 4-5 years of related experience

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

This position is responsible for food preparation and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in food preparation
• Ensure the quality of the food
• Maintain cleanliness and hygiene of the kitchen
• Understand and comply with the mandatory hygiene standards and requirements
• Assist in cleaning duties
• Perform any other duties assigned by Chef

REQUIREMENTS

• Ability to work independently and in a team
• Physically and mentally fit and able to work in a fast-paced and demanding environment
• Basic food hygiene certificate
• Willing to work shifts, weekends, and public holidays

This position is responsible for maintaining the food preparation areas, facilities & equipment, and utensils in clean and orderly condition. They will be trained to handle the operations of equipment such as dishwashing machines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operating of Washing Equipment
• Garbage disposal and maintenance of the disposal area
• Proper handling of the equipment usage
• Other ad-hoc duties as assigned

REQUIREMENTS

• Physically fit
• Able to work in a hot and humid environment
• Able to start work immediately or within short notice
• Ability to work independently and in a team
• Ability to work in a fast-paced environment

This position is responsible for maintaining the entire kitchen operation which includes training and developing all kitchen staff and ensuring consistency in work performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining the entire kitchen operation

• Preparing hot and cold dishes and executing requests based on required specifications

• Assisting in the planning and development of menus and recipes

• Supervising, training, and developing staff and ensuring consistency in work performance

• Ensure quality control and presentation of the food

• Ensuring proper handling and storage of all food items in accordance with the Club standards and sanitation regulations

• Assist in operations to ensure the smooth operation of the restaurant.

• Maintain a planned food cost

REQUIREMENTS

• Food hygiene audit certificate (WDA) – preferably

• Min. Basic food hygiene certificate (WDA)

• 5 years of related experience

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in food preparation

• Verify that prepared food meets requirements

• Adhere to safety procedures

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for delivering quality food and maintaining kitchen standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Food preparation

• Verify that prepared food meets requirements

• Ensure quality control and presentation of the food

• Adhere to safety procedures

• Ensuring proper handling and storage of all food items in accordance with the standards and sanitation regulations

• Handle equipment, appliances, supplies, and tools

• Prepare and cook customer’s food order

• Preparing hot and cold dishes and executing requests based on required specifications

• Maintain cleanliness and hygiene of the kitchen

• Understanding and complying with the mandatory hygiene standards and requirements

• Assist in dishwashing duties

• Perform any other duties assigned by Chef

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

This position is responsible for maintaining the entire kitchen operation which includes training and developing all kitchen staff and ensuring consistency in work performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintaining the entire kitchen operation

• Preparing hot and cold dishes and executing requests based on required specifications

• Assisting in the planning and development of menus and recipes

• Supervising, training, and developing staff and ensuring consistency in work performance

• Ensure quality control and presentation of the food

• Ensuring proper handling and storage of all food items in accordance with the Company standards and sanitation regulations

• Assist in operations to ensure the smooth operation of the restaurant.

• Assist in cleaning duties

• Maintain a planned food cost

REQUIREMENTS

• Food hygiene audit certificate (WSQ) – preferably

• Basic food hygiene certificate (WSQ)

• 5 years of related experience

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

Requirements

➡️ Must Have a Degree Holder with F&B Experience

➡️ Must have at least 1 year F&B Manager,Supervisor, Cook experience.

➡️ Excellent customer service and interpersonal skills

➡️ A team player with strong communication skills

➡️ Willing to perform shift work schedule during weekends and public holidays

➡️ Pleasant personality and well-groomed

➡️ Personal Hygiene Course will be advantages

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

Job Description

We are looking for a creative and proficient Head Chef who oversees the daily operations of restaurant. The Head Chef is the overall in-charge for the kitchen’s daily operations to guide preparation of food across all workstations. He/ She supervises day-to-day operations of the kitchen, hiring, training and overseeing kitchen staffs and creates high-quality, cost-effective new recipes and menus to ensure continuous improvement. Implement customer service standards to enhance customer experience and lead the compliance of service, food hygiene, health and safety standards.

Job Responsibilities:

• Lead the research and development for new and existing menu items, recipes, products and processes
• Create flavorful and innovative culinary solutions that improve sales and profitability
• Monitor competitor and industry trends
• Expand the brand names by being a part of the creative concept design team and collaborating with the cross-functional team through product launch
• Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members
• Formulate food purchase specifications and approve the requisition of food supplies; maintain a well-stocked inventory
• Review staffing levels for maximum productivity, operational and financial objectives
• Maintain procedures to ensure the security and proper storage of food and beverage products, inventory and equipment. Replenish supplies in a timely manner and minimize waste
• Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas always
• Promote teamwork and quality service through daily communication and coordination with other departments
• Managing and working closely with other Chefs of all levels
• Obtain feedback on food and service quality, and handling customer problems and complaints
• Perform other duties as directed by management / stakeholders

· Accountable for assisting the group to achieve targeted sales / profits, while maintaining the operational and service standards. To improve the organization's market share and positioning.

· To improve the organization's efficiency towards its mission and goals.

· To achieve 4 G results in:

a) Great Service

b) Great Food

c) Great Ambience

d) Good Profits

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

· Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry

· Assist in efficient running and profitability of restaurant

· Ensure good service are provided in accordance with the Group’s SOPs

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

· ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

1. Role Description

The Catering Manager is essential for managing events, creating menus, supervising staff, controlling finances, maintaining client relationships, and coordinating operations.

2. Specific Responsibilities

• Planning and organizing catering events. Work closely with clients to understand their requirements, create. event proposals, and coordinate all aspects of the event, including menus, budgets, timelines, and logistics.
• Building and maintaining relationships with clients.
• Collaborating with chefs and culinary teams to develop menus that meet clients' preferences, dietary restrictions, and event themes.
• Ensuring food quality is high, maintaining standards for taste, presentation, and food safety.
• Overseeing the smooth execution of catering events.
• 24hrs supportive, Need to manage man power, Need to answerable to clients for food quality, Need to handle supplier, Need driving exp, Need packing exp

3. Competencies

• Able to do event planning and coordination
• Budgeting and financial management skills
• Interpersonal skills to manage suppliers, staff, and customers
• Adept at problem-solving and making timely decisions
• Able to work during weekend shift

• Ensure profitability by maintaining an accurate record of baking operations.
• Manage needed supplies and inventory levels.
• Direct and supervise the production staff’s activities to make sure that products are up to standards.
• Ensure fillings of bread is standardized for all products
• Decorate baked products using glaze, icing and other toppings to achieve a finished appearance.
• Assess the quality of raw materials before baking.
• Conduct research to develop recipes for new products.
• Maintain portion control and quantities of preparation to minimise waste
• Ensure daily opening and closing duties in the outlet are properly executed
• Supervision of food preparation and food production to ensure that food quality standards are met company SOP
• Ensure kitchen operations, food safety and hygiene standards as set in our SOP
• Recruiting& hiring of restaurant staff
• Responsible for induction training and on the job training of new employees and also newly promoted staff
• Train and demonstrate cooking techniques and proper equipment usage to staff
• Responsible for employee's performance and discipline
• Handling the repair & maintenance of restaurant equipment
• Backend duties: stock takes, scheduling etc
• Handle any other duties assigned by Head Chef
• Ensure staffs follow company safety SOP
• Follow company safety SOP

• Responsible for food preparations and ensures that all ingredients are fresh
• Present, garnish and present final food for customers
• General kitchen duties
• Maintain high standard of food quality, hygiene and cleanliness
• Stock take for fresh and dried ingredients and inform kitchen supervisor when the require ingredient runs out
• Storing of ingredients when it arrives at kitchen
• Other ad-hoc duties assigned