Total 22,705 restaurant supervisor job vacancies in Singapore

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Provide superior customer service to lounge guests to ensure that all service standards are of the highest level.
• Oversee day-to-day operations to deliver high level of service for lounge passengers consistently.
• Work closely with the lounge managers and duty managers, to ensure the smooth operation of the lounge.
• To lead, provide training and guidance to service staff.
• Monitor staff punctuality, staff performance and grooming.
• Handle and resolve issues or complaints in a professional manner.· Undertake a busy and fast paced role with varied duties.
• Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards.
• Carry out regular checks of all areas of the lounge, such as food counter, shower room, toilets, etc, to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Perform general cleaning.
• Assist in clearing plates and used cutlery from passengers’ tables, politely and promptly
• Replenish all coolers and bar counters with the necessary drinks and table accessories.
• Assist in collecting and stacking up of dry stores and amenities.
• Monitor and maintain the buffet area of the lounge.
• Receive and account for food inventory.
• Follow lounge SOP and set standards.
• To assist in covering any other job positions, when required by the working situation.
• Handle administration duties when required.
• Handle and resolve staff issues/any staff conflict.
• Plan and schedule staff schedule.
• Any other duties as assigned and required by managment.

• Fluent in English.
• Hospitality - Tourism and/or F&B experience preferred.
• Excellent customer service skills.
• Good interpersonal and communication skills.
• Conflict resolution & people management skills.
• Adaptable to change.
• Excellent team player and leadership skills.
• Comfortable with fast paced environment.
• Physically fit and comfortable with physical/laborious work.
• May be required to do overtime (OT), when needed.

REQUIREMENTS:
• Proficient in English to communicate with customers
• Possesses good interpersonal skills
• Keen Interest in the food and beverage industry
• Good work ethic, positive attitude and pleasant personality
• High-quality standards in customer service, health, hygiene, food and beverage

RESPONSIBILITIES:

•Bachelor's Degree or above in any field
• Assist to provide smooth day-to-day restaurant operations
• Assist to ensure the adherence to restaurant standards, service benchmarks and company SOP are carried out.
• Ensure high-quality customer service
• Help to enhance customers' dining experience with suggestions and advice in placing their orders.
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas to further improve restaurant standards.

Auxiliary Consultant (AC) / EA LIC:19C0013

CHARLOTTE, TAN SZE MIN EA Reg: R2196393

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Basic Salary + Fixed Allowances + Incentive (UP$3500)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492