Job Description
A Problem solver, passion and organized team member with good interpersonal and communication skills, resourceful and adaptive for change. The ability to track & tracing the status of sales orders by means of system, monitor closely to ensure delivery schedules are met. A highly diverse in sales role and function, involving a range of duties including sales planning, work assignment, coordinating, meeting, addressing customer issues, complaints and problems resolving.
Keeping alert with the global economic and Industries trends, demand of international market and make a study in-dept for new and existing customers on strategies of sales. Proposal to improve customer service, recommend viable sales working methods, standard operating procedures (SOP).
- Create new sales & services from existing clients
- Enhance existing market for creating new clients with existing products & services
- Promoting new products and services to new and existing clients
Duties and Responsibilities
1. Liaise with overseas & local customers for existing and new products & services
2. Responsible for forecast and achieving sales target and market for new products
3. Provide service support and solutions to customer enquiries
4. Close follow-up skills and prompt response to service customer requirements
5. Track & tracing the status of sales orders with the in-house production control for meeting scheduled delivery
6. Weekly coordination with customer to update for status of sales orders
7. Daily administrative work handling local & overseas customer inquiries, processing sales order entry, formulation of quotations and after-sales services
8. Ensure smooth work processing of sales order to work order promptly from Sales admin to in-house production (e.g. Clients, Vendors, Suppliers, Freight Forwarders, and Inventory Store) including tracking of sales order, project status and shipment or sales order delivery progress
9. Compile to update weekly & monthly sales order reports and Ad-hoc activities.
10. To assist in maintaining in-house Catalogues, Files and updating of products prices.
11. Prepare monthly, quarterly and yearly reports to evaluate local and international markets, customers, products & services and competitors for analysis study
12. Able to meet with customers requirement or Ad-hoc activities if is required
Requirements
Ability to read and interpret engineering (AUTOCAD) or 3D drawings will be an added advantage
• Diploma or equivalent of certificate
• Min 3 year working experience in Sales or Customer Service
• Industry Proficient in Precision Engineering & Manufacturing Fields
• Resourceful and adaptive to work requirements change
• Able to travel overseas for business meetings in short notice if needed
• 5.5 day work week
