Total 4 sales advisor job vacancies in d03 queenstown tiong bahru

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

We are hiring!

As our Sales & Operations Executive, you will be an important member of our team. You will be responsible for maintaining our retail locations islandwide. Top quality baby & lifestyle products from the excellent brands we work with come through our doors, and it is your job to ensure they are easily picked up by our customers.

You will be in charge of:

• Develop and maintain strong customer relationships to ensure satisfaction and retention to promote sales of our brands & products
• Expanding on retail shelf space and liaising with buyers
• Planning and developing activations and crafting merchandising strategies
• Maintenance of our stocks on shelves at our retail partners
• Conduct training with retail staff
• Preparing and arrangement of stock replenishment
• Coordinate deliveries to ensure on-time restocking
• Stock count and reporting
• Identify and qualify new business opportunities through market research

In the course of the job, you will learn to:

• Use generative AI tools for productivity
• Work with online collaborative tools
• Schedule jobs and project management
• Manage inventory with ERP tools
• Develop your interpersonal skills

You should be:

• Honest and sincere
• Adaptable and able to learn quickly
• Motivated and love to work independently
• Enjoy meeting with other people
• Of pleasant personality and have a good sense of humour