Total 4 sales executive job vacancies in d07 golden mile middle road

Key Responsibilities

Sales Operations

• Manage positive communication with parents and students across multiple channels (calls, walk-ins, Social media, website).
• Handle enquiries and follow up on potential leads.
• Resolve service complaints and feedback by coordinating with management and teaching teams.
• Collect and manage feedback from students and parents for internal review.
• Administer centre communication via emails, SMS confirmations, and other channels.

Centre Operations

• Maintain and update student records for registrations, renewals, withdrawals, and lesson rescheduling.
• Keep worksheet and class attendance records accurate and up-to-date.
• Facilitate timely collection of term fees and manage late payments.
• Schedule and update class rosters.

Sales Reporting

• Prepare monthly reports on teacher, class, and student statistics.
• Provide weekly updates on leads and conversion rates.

Centre Maintenance

• Ensure the cleanliness, safety, and security of the centre.
• Oversee maintenance of equipment and services (e.g., copier, lighting, air-conditioning, internet).
• Monitor stock levels of brochures, stationery, snacks, and other supplies.
• Manage mail correspondence by opening and attending to incoming letters.

Working Hours

• Tuesday to Friday: 3:00 PM – 9:00 PM
• Saturday & Sunday: 10:00 AM – 8:00 PM

What We’re Looking For

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Experience in administrative or operational roles (preferred but not mandatory).
• A proactive and service-oriented attitude.

Why Join Us?

At Toppers Education Centre, we believe in fostering a supportive and collaborative environment for our staff. As an Admin Executive, you’ll play a vital role in ensuring the success of our students and the smooth functioning of the centre.

*Design entrées: Executive chefs design new entrées for the menu to provide variety to customers so they have many options to choose from for their meals.

*Follow food regulations: They ensure their staff follow the food regulations that the Singapore Food Agency creates.

*Inspect food: They inspect each meal before their kitchen staff delivers it to customers. They may ensure that staff adheres to a customer's allergy needs, or they may ensure that staff presents food in an appealing way.

*Coordinate kitchen staff's duties: Executive chefs coordinate their kitchen staff's duties according to each professional's experience and skill level.

*Stay aware of recent culinary trends: They research and follow recent culinary trends to appeal to consumers. They may thin recipes that align with trends or replicate currently popular recipes.

*Hire new kitchen staff: They may review candidates' qualifications to find professionals that are a good fit for their workplace.

*Lead onboarding process: After hiring new staff, they provide an onboarding period where they may train new employees in kitchen protocols and safety regulations. Executive chefs may require them to complete a formal training period before they can begin completing tasks without supervision.

*Perform purchasing duties: They may create a budget and purchase necessary kitchen equipment and ingredients.

*Oversee dietary needs: If a customer has specific dietary needs, executive chefs may check their dish to ensure there's no cross-contamination.

*Communicate with customers: They often communicate with customers who had a negative experience with their meal. They may apologise to the customer or provide a free meal to resolve the situation.

Sales operation management
1. Handle sales queries.
2. Prepare quotations.
3. Issue PO.
4. Coordinate and liaise with suppliers and forwarders on delivery schedules.
5. Arrange shipment / check shipping document when order is confirmed.
6. Issue DO, update inventory listing.
7. Maintain a healthy level of buffer stock and ensure optimal stock levels.
8. Issue sales invoices when goods are delivered.

Account & admin
1. Follow up payment with the customer when overdue.
2. Responsible and prepare quarterly GST return submission and monitoring

3. Support Directors' ad hoc tasks

Requirements
1. A bachelor’s degree in business admin/ sales / marketing or equivalent combination of education and experience.
2. Ability to multi-task. Superior interpersonal skills are required to work with the sales manager, suppliers, and forwarder.
3. Strong written and verbal communication skills.

• Knowledge of cables & wire related and years of relevant experience in a related field is a plus. • No quota for work pass. • Recruitment agency please do not contact.

Job Scope

- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Providing on job training

Requirement
- Minimal prior experience welcomed
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered