JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

WHO WE ARE

Singapore Fashion Council (SFC) – formerly known as Textile and Fashion Federation (Singapore) is the official association for the textile and fashion industry in Singapore. Embracing a transformative vision, SFC aspires to become a Vibrant Asian Hub for Responsible Fashion.

With a focus on three key pillars: Sustainability, Innovation & Technology and Asian Craftsmanship, SFC works closely with diverse partners across the value chain to offer thought leadership, extensive networks, and resources – to drive impactful change throughout the ecosystem.

Career Opportunity:

Singapore Fashion Council is seeking a talented Finance Manager to join our dynamic team at the Secretariat. In this role, you will be the guardian of our financial well-being, ensuring smooth operations and strategic growth.

Reporting to the CEO, and working closely with all the Business Units, you are the financial backbone of the organisation, overseeing budgeting, forecasting, and financial reporting. You will lead the finance team to ensure smooth accounting processes and internal controls. You will analyse financial data to identify trends, manage cash flow, and provide insights to guide strategic decision-making.

Key Responsibilities

Financial Management

• Budgeting & Forecasting: Develop and monitor financial budgets
• Business Planning: Develop business plan and support informed decision-making.
• Financial Reporting: Prepare and review monthly, quarterly, and annual financial reports
• Cash Flow Management: Cashflow projection, manage capital request, optimising collections and payments.
• Financial Analysis: Analyse financial data to identify opportunity and risks
• Grant Management: Tracking and submission of grants and sponsorships

Accounting & Controls

• Oversee Accounting Processes: Manage all accounting activities, attention to details and accuracy, ensure adherence to accounting principles and internal control procedures.
• Financial Systems & Technology: Oversee accounting software, leverage on technology and automation tools to enhance business intelligence
• Internal Controls: Develop and implement internal controls and polices, compliance with regulations.

Leadership & Communication

• Team Leadership: Supervise and mentor the finance team
• Communication & Collaboration: Provide support to cross-functional teams
• External Relations: Liaise with government officers, auditors, tax agents and bankers

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 5 years of experience in a financial management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Accounting Software, Business Intelligence tools,
• Proficiency in MS PowerBI is a plus.
• Experience in retail and grant administration management is a plus.

We offer attractive perks including flexi-benefits. If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up to date.

Our Data Protection notice for Job Applicants is attached here: https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

· NRIC/FIN or any national identifiers.

· Photo

· Date of birth

· Age

· Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Shortlisted Candidates will be notified.

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Information Technology (IT) Department.

Reporting to the Director of Finance, your job responsibilities include, but not limited to:-

· Responsible for the development and management of the entire IT infrastructure in the Hotel.

· Review and enhance IT procedures, licensing and security policies,

· Participate in vendor selections, reviews and performance management of suppliers.

· Work with internal cross-functional teams on IT process enhancements and new project requirements.

· Provide technical IT leadership and overseeing support, maintenance, changes and upgrades to the relevant IT applications and solutions.

· Responsible for the performance and staff development in the IT department.

· Perform any other duties as many be assigned from time to time by the Management.

Requirements:

· Minimum Diploma or Degree in Computer Studies/Information Systems

· Minimum 5 years of IT experience in the hotel industry

· Hands-on knowledge in hotel business applications such as Opera PMS, S&C, Materials Control, SAP and POS

· A self-driven and strong team player with the ability to work independently

· Meticulous and organised

· Strong project and time management skills

· Possess good interpersonal and communication skills

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

Responsible for supporting the EAM, Sales & Marketing / Director of Sales in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Establish a regular call pattern for meeting with principals of target markets.

• Forecast, analyse and report individual sales results.

• Participate in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Sales in developing and implementing strategic sales plans, applicable to market segments under their responsibilities.

• Develop and maintain a good working relationship with all Marriott International Sales Offices and leverage on networking with staff and clients from other Starwood properties and submit sales leads within the Marriott network.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Sales

• Maintain regular contact including site inspections and sales calls with key contacts in the appropriate market segments.

esponsibilities
Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Requirements and skills
Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching and people management skills
Ability to handle customers’ requests and complaints with grace
Ability to work under pressure and meet deadlines
Ability to work longer hours with prolonged period of standing.

58 RECRUITMENT PTE. LTD

19C9772

67026282

Drive the targeted sales revenue as per Organisation norms

• Responsible for representing to and partnering with Institutional clients like Schools, Universities, admission agents, Residential societies, community groups, independent counselors and other partners to target students
• Conduct events to popularize the Organisation's brand name among target population
• Identify gaps in the product/price proposition of the Organisation in order to increase product acceptance and enhance sales revenue
• Work closely with the Operations team to hand over student once sales is completed, for ensuring best quality services
• Regularly take feedback from enrolled students to ensure service quality levels
• Work closely with marketing teams and provide inputs for devising campaigns which are targeted at the right set of customers
• Regularly report updated MIS to seniors

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

• Oversee all housekeeping and laundry operations.
• Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
• Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
• Coordinate and supervise outsourced projects and contracts.
• Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
• Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
• Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
• Supervise staff evaluation exercise.
• Monitor the grooming, standards and performance of all team members.
• Oversee department’s recruitment and training needs.
• Supervise department’s inventory and ordering processes.
• Administer write-offs and handle new purchases.
• Investigate complaints and take corrective action.
• Competent in property management systems.
• Any other duties as assigned.

Requirements:-

• Diploma In Hotel Management or equivalent
• Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
• Possess strong training, leadership and people management skills.

Digital Marketer Responsibilities:

• Plan and execute digital marketing strategies (SEO, social media, email marketing, digital ads).
• Manage content on Instagram, Facebook, TikTok, LinkedIn, focusing on engagement and growth.
• Run SEO/SEM campaigns and manage paid ads (Google, Facebook, Instagram).
• Design email campaigns and analyze performance metrics.
• Use analytics tools (Google Analytics, Facebook Insights) to track and report on digital campaigns.
• Collaborate with influencers, maintain brand consistency, and drive online/offline sales.

Sales Executive Responsibilities:

• Organize and manage events monthly (in Booth and Store). Have experience and management is important.
• Drive event-based sales and exceed targets.

Requirements:
• 3+ years in sales/marketing (preferably jewellery industry).
• Proven sales track record, event execution experience.
• Strong interpersonal skills with a positive attitude that fosters a supportive and respectful work environment.

The Opportunity

• This is an exciting opportunity to work for one of the leading financial institutions.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Distribution Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Review and update of SOP promptly where applicable.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Distribution Sales Support Admin Associate
• Only shortlisted candidates will be contacted

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

Our client, is a well-established international bank with a significant presence in Asia, is seeking an experienced Private Banker to join their team and support business expansion in the North Asia market.

about the job:

• Serve as the primary advisor ensuring proactive communication and a high level of responsiveness in addressing client needs.
• Design and implement customized investment strategies and wealth management plans.
• Provide guidance on a wide range of financial services, including asset allocation, tax optimization, and estate planning.
• Drive client acquisition efforts, growing the HNW and UHNW client base through networking, referrals, and strategic partnerships.
• Collaborate closely with internal product and investment teams to deliver holistic solutions and maximize cross-selling opportunities.
• Conduct regular portfolio reviews and make adjustments as needed to align with the bank's risk framework and ensure continued suitability for clients.

skills and qualifications required:

• Bachelor’s degree in Finance/Business/Economics or a related field.
• Minimum 8 years of experience in private banking and/or wealth management.
• Proven track record of managing and expanding a portfolio of HNW and UHNW clients.
• Strong knowledge of investment products, financial markets and economic factors.
• Proficiency in Mandarin is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Clinic Manager

Role and Responsibilities in a TCM Clinic

The Clinic Manager is responsible for overseeing the daily operations of the TCM clinic, ensuring high-quality patient care, smooth workflow, and alignment with the clinic’s business goals.

This role involves managing staff, coordinating with physicians, and implementing strategies to optimize revenue and operational efficiency.

Key Responsibilities

1. Operations Management

• Oversee day-to-day clinic operations, ensuring all processes run smoothly.

• Implement and maintain Standard Operating Procedures (SOPs) for efficiency and compliance.

• Coordinate with therapists, physicians, and counter staff to ensure patient flow is well-managed.

• Monitor inventory levels of herbs, supplements, and medical supplies, ensuring timely replenishment.

2. Sales and Revenue Management

• Drive revenue growth by setting and monitoring sales targets for packages and services.

• Collaborate with sales consultants to develop effective promotional strategies.

• Analyze sales data and prepare reports to identify trends and opportunities for improvement.

• Ensure proper tracking of patient appointments, payments, and package renewals.

3. Staff Management and Development

• Lead, train, and motivate staff to deliver excellent service and achieve clinic goals.

• Schedule and assign tasks to employees, ensuring adequate coverage for all shifts.

• Conduct performance reviews and provide constructive feedback to staff.

• Resolve conflicts and foster a positive, team-oriented work environment.

4. Patient Experience

• Ensure a welcoming and professional environment for all patients.

• Handle escalated patient complaints and work to resolve them promptly and professionally.

• Monitor patient satisfaction through feedback forms and surveys, and implement improvements as needed.

• Educate staff on maintaining high standards of customer service and patient care.

5. Marketing and Outreach

• Coordinate with the marketing team to promote the clinic’s services, packages, and events.

• Organize health talks, workshops, and community outreach programs to attract new patients.

• Build partnerships with local businesses, insurance providers, and community organizations to expand the clinic’s network.

6. Compliance and Reporting

• Ensure the clinic adheres to all health and safety regulations, as well as TCM industry standards.

• Maintain accurate records of clinic operations, including staff schedules, sales data, and patient information.

• Prepare monthly reports on clinic performance for management review.

• Stay updated on relevant policies and trends in the TCM and healthcare industries.

Essential Skills and Qualities

• Leadership: Ability to lead a diverse team and foster collaboration.

• Problem-Solving: Quick and effective resolution of operational and patient-related issues.

• Communication: Strong interpersonal and communication skills to engage with patients, staff, and external partners.

• Organization: Exceptional multitasking and time management abilities.

• Sales Acumen: Understanding of sales strategies to drive revenue growth.

• Cultural Awareness: Familiarity with TCM principles and practices to align with the clinic’s missions.

Shift work Mon-Sat

Must be able to communicate in English and Chinese

A salon supervisor has a crucial role in managing day-to-day operations, ensuring high standards, and maintaining a positive experience for both clients and staff. Here’s a typical job scope:

1. Customer Service Management

• Greet clients, manage appointments, and address client inquiries or complaints.
• Ensure all clients have a positive experience and that service standards are consistently met.

2. Team Supervision and Training

• Supervise salon staff, including stylists, assistants, and receptionists.
• Conduct regular training to keep staff updated on new techniques, products, and services.
• Mentor and motivate the team to meet performance goals and maintain high morale.

3. Sales and Inventory Management

• Promote salon services, packages, and retail products to maximize revenue.
• Manage inventory, order supplies, and track product usage to avoid shortages or excesses.
• Monitor sales targets and implement strategies to boost sales.

4. Operations and Administration

• Oversee salon cleanliness, hygiene, and safety standards, ensuring compliance with health regulations.
• Manage schedules to ensure adequate staff coverage during peak and off-peak hours.
• Handle payroll, timesheets, and attendance records.

5. Financial Management

• Track daily sales, manage cash flow, and prepare financial reports.
• Assist in budgeting and ensure cost-effective use of resources.

6. Marketing and Client Retention

• Collaborate on promotional activities, social media presence, and marketing campaigns.
• Implement strategies to retain clients, such as loyalty programs and personalized service.

7. Conflict Resolution

• Address and resolve conflicts among staff and between clients and staff.
• Enforce salon policies and handle disciplinary actions as needed.

Red Door Group is an innovative Food and Beverage Group based in Singapore. Our brands include Bistecca Tuscan Steakhouse and Artemis Grill.

We are seeking an experienced and detail-oriented Assistant/HR Manager responsible for managing and overseeing the company’s payroll processes, compensation structures, policy governance and HR systems. This role involves ensuring compliance with all applicable laws and regulations, optimizing payroll operations, and providing strategic direction on compensation matters to support the company's objectives.

Job Description

• Responsible for full spectrum of HR functions including Recruitment and Selection, Compensation and Benefits, HR Policies, Employee Relations and Employee Engagement Activities
• Review and approve end-to-end recruitment activities including of selections, offers, and acceptance
• Work closely with the Head of Departments to understand hiring requirements
• Handle foreign workers' passes applications, renewals and cancellations through the MOM portal
• Ensure the company employment practices are compliant with the local employment laws and the company policies
• Formulate, implement, and review HR policies and procedures
• Process resignations, terminations and disciplinary matters
• Manage annual performance management appraisal exercise with the Management
• Responsible for payroll-related duties for approximately 100 employees in all Restaurants and Office
• Create programmes to foster teamwork and a positive work environment for all employees
• Implement and manage HR related projects and ensure that HR projects are completed within the timeframe
• Any other ad-hoc administrative duties as assigned

Qualifications & Experience

• Degree in Business, Human Resources or related field of study
• Minimum 5 years of HR management experience in similar capacity
• Well versed with labour laws and regulations, HR practices and procedures
• Excellent communication and interpersonal skills to interact with all levels
• Strong analytical and conflict resolution skills
• Ability to multi-task and solve problems diplomatically in a demanding environment
• Proficient in MS Office applications

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.