• Monitor cleaning operations to ensure quality service delivery.
• Provide on the job training and coach staff to meet the contractual requirements.
• Ensure environment and premises are maintained at high hygiene standards.
• Ensure cleaning teams adhere to safety measures during cleaning operations.
• To ensure all daily and periodic cleaning works are carry out as per schedule.
• Responsible to inspect job site for proper cleaning.
• Resolve on-site operational issues.
• Respond to customer complaints / feedback with fast action.
• Controlling the monthly order budget and keep good maintenance of machinery and equipment.
• Other work duties assigned by superiors.

About the role

We aim to develop and contribute to the Transportation category sourcing strategy definition for developing markets and ensure implementation across the all Business categories of full logistics strategy. We also aim to strengthen and build local or Regional Logistics sourcing expertise within the organization, and ensure best contractual conditions at regional or local level and drive supplier relationship management.

Key Deliverables

• Creating sourcing strategies for Transport category while ensuring roll out of other Logistics categories
• Set up new ways of working in fast growing zone
• Foster great cross functional and cross-cultural collaboration
• Manage key transport providers on global and regional level

Key Responsibilities

1. STRATEGY DEVELOPMENT (TRANSPORTATION)

•Build the Transportation category strategy based on the Operations strategy and, in alignment with the C&P Values and in close collaboration with all relevant stakeholders, to guide them to actively support and deploy the category strategies and activities

•Lead the Developing Countries’ stakeholders to optimize supplier portfolio according to the full logistics strategies.

•Align and be accountable with Global Logistics Category Leads for market tender strategies and processes

•Develop and steer the category network strategy with regional and local buyers and relevant stakeholders, connect with external experts and other industries.

2. MARKET ANALYSIS / INTELLIGENCE & INNOVATION (FULL LOGISTICS)

•Understand and validate market analysis at regional level, taking into account the business priorities of the business categories

•Develop and share market intelligence; external market conditions which might impact Danone Company Business, supplier’s knowledge, technologies evolution, innovation opportunities.

•Ensure contribution to regular Global Logistics Market report updates

3. CONTRACT MANAGEMENT & COMPLIANCE (FULL LOGISTICS)

•Develop Transportation best practice frame contracts and supply agreements for Developing markets.

•Ensure implementation, utilization, and compliance of tools (sharing Best Practices) for all LOGISTICS in all Country Business Units.

4. PERFORMANCE MANAGEMENT & SRM (FULL LOGISTICS)

•Develop SRM within scope and create relevant governance to manage regional key suppliers of the category

•Measure supplier performance through SET and propose and implement action plans to manage risks.

•Guarantee category performance: risk management, suppliers’ capacity, quality, total cost, security of supply, sustainability program

•Develop new Logistics supplier capabilities and solutions to anticipate and serve new business needs and operational performance.

5. SET-UP NEW DANONE LOGISTICS GOVERNANCE FOR DEVELOPING MARKETS (FULL LOGISTICS)

•Support execution of the overall Ideal Transport Top Program on the Logistics Sourcing / Procurement requirements and lead one part of the program regarding Partnering / Control Tower Development and Roll-Out.

•Run studies and develop relevant models for Full logistics Control Tower Solutions in Developing Countries and support the local clusters / regions in finding the right partnerships

To be successful in this role, you will need…

• At least 6 years of experience in purchasing / supply chain, preferably experience in a 3PL / 4PL company on control tower solutions
• Qualified purchasing competencies from internal associations would be preferred eg. MCIPS
• Strategic purchasing
• Negotiation, Transversal & project management skills
• Analytical & Fundamental IT skills
• Basic Legal Knowledge in contract & liabilities

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Job Descriptions

• Attend technical clarifications meeting and/or presentations with customers
• Perform WFC calculation including Thermowell design recommendation
• Create and issue WFC certificate per Sales request
• Provide technical advice to internal staff and customers
• Perform design, prepare technical drawings and documentation as per customer’s requirement
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirement
• Plan and establishes work schedules and gives direction to technical support engineers
• Provide advice to problem resolution
• Liaise with sales team for customers’ technical requirements and demands
• Provide technical advice to internal staff and customers
• Other technical or company process related activities that the manager would require
• Liaise with HQ person in-charge of explosion proof (ATEX, IECEx, FM Approval,) certification in case of changes to the design and technical documentation.

Job Requirements

• 2D AutoCAD
• Experience Industrial Piping
• Instrumentation Background

Benefits

• AWS
• Performance bonus but he/she need to work at least 6 month to be entitled
• company trip
• 16 days AL

Working Hours

• 5 days Mon to Fri
• 9.00am to 6.15pm

Business Development Manager is responsible for maintaining and nurturing key client accounts. This

person must be adept at professional networking and building strong relationships to ensure we establish long-term commitments with key clients. This person will engage, develop new business, and actively seek out new sales opportunities with our existing clients.

Job Responsibilities

• Conduct prospecting activities to generate leads through effective in-person, phone, email, and other outreach methods.
• Develop strong relationships with our clients’ hiring managers by understanding their business and staffing needs.
• Creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Speaking with customers on a regular basis to check in on them and propose new solutions for their organisation.
• Generate viable, quality contracts, contract to hire and direct hire orders.
• Coordinating with recruitment and operations teams to ensure sales objectives and performance
• goals are met.
• Proactively establishing professional and productive relationships with stakeholders in client
• accounts.
• Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis.
• Managing new client onboarding, client launches, and initiatives.
• Work with senior leaders to define the client priorities and ensure engagement at multiple levels in the organisation.
• Guide the hiring process to meet the needs of the client while ensuring that roles are filled timely.
• Track and complete the timely entry of all required client activity and documentation into the ATS/CRM system while maintaining consistency and integrity of data.
• Collaborate with recruitment team to ensure the effective delivery for clients’ needs.
• Strong skills selling the value of our services and possess the ability to influence and effectively negotiate pricing.
• Effectively prepare and deliver business reviews, presentations and proposals.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Requirements:

• Minimum 5 years' sales or customer service experience in a service industry
• Proactive and motivated to go above and beyond to deliver client expectations
• Superior communication skills (both written and oral) and comfortable presenting and speaking to senior-level executives
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously
• Prior experience in Account Management or Sales
• Experience with strategic account plans.
• Proven success achieving and/or exceeding performance goals.
• Detailed, organized, and adaptable.
• Prioritize and possess excellent time management skills.
• Work effectively in a team environment and build strong relationships.
• Strong negotiation and presentation skills.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

· Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high-quality preparation and service.

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemize and total meal costs using the Point of Sales system.

· Assist in operations to ensure the smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS
· Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

· Strong communication, interpersonal, and management skills

· Passionate about providing excellent management and interpersonal skills

· Able to work independently and in a team

· Able to communicate in English and 1 other language

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent to at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

[Jod ID: 622224]

Responsibilities :

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.
• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.
• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.
• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.
• To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.
• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.
• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.
• To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.
• To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.
• To attend all Tools Box meetings and all safety meetings.
• To implement Testing & Commissioning plan.

Requirements :

• Diploma / ITC certificate in Electrical Engineering with 3 years experiences. Those with more years of experiences will be considered for senior position.
• Building Construction Safety Supervisor course and any other WSH related certificates.
• Candidates with some MEP design experiences will be an added advantages.
• Must be a team player, perseverance, diligent, integrity and initiatives.

Thank you for your interest, we regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Li Wai Chun

EA Personnel Reg. No.: R22107257

EA Licence No.: 07C5771

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Opportunity for a Senior Operations Manager (SOM)

We are Energy. It is energy that propels people and the planet forward. Which is why we go to great lengths to bring only the cleanest, most cost-effective energy … to even the most challenging of situations.

WEnergy Global Pte Ltd is a leader in advancing a truly clean energy transition in Southeast Asia through smart solutions tailored to this archipelagic, dynamic region's unique energy challenges. We cover the full range of activities from design and engineering to financing and investment enabling hybrid powered off-grid and smart-tech micro-grids, or replacing conventional diesel with renewable energy sources powering island grids or building rooftop solar PV or wind systems on commercial and industrial buildings. We are using a versatile range of renewable energy technologies, advanced storage systems and smart financing to create world-class solutions for clean, reliable and affordable electricity for our consumers, communities and host countries. We are a thought partner for key decision-makers in policy development and technology choice, and assist with local capacity building to facilitate accelerated transition to resilient, productive, and sustainable lifestyles. Also refer to our website: www.wenergyglobal.com. Please also visit our social media pages on LinkedIn, Facebook, Instagram and TikTok.

The Company’s Headquarters is in Singapore and has teams of specialized staff in Singapore, Philippines and Indonesia. Our corporate culture is shaped by brilliant minds from 7 different countries and embraces international principles of good governance. WEnergy Global is a shareholding partner of CleanGrid Partners Pte Ltd, a joint venture company with the Tokyo Electric Power Corporation PowerGrid Inc. (TEPCO-PG). The Company is winner of the Winsemius Awards 2016 and 2022 of the Dutch Chamber of Commerce (DutchCham) Singapore, Singapore APEX Award 2016 of the Singapore Business Federation and the Erasmus Energy Business Award 2014 of the Rotterdam Business School, The Netherlands.

To power the business expansion, we have an opportunity for a credible and talented Senior Operations Manager (SOM) to join our Company and become a member of the Management Team in Singapore.

Position Overview: The Senior Operations Manager will play a pivotal role in overseeing the execution and optimization of multiple renewable energy projects across various regions. This position requires expertise in project planning, operational efficiency, and resource management to deliver projects on time and within budgets. The SOM will harmonize workflows, streamline subcontractor activities, and ensure cost-effective procurement to create economies of scale. As a member of the Management Team, the SOM will provide critical insights on financial performance, risk management, and operational improvements. This role demands a dynamic leader with a deep understanding of renewable energy operations and a proven ability to manage complex, multi-country portfolios.

Key Responsibilities:

(i) Master Project Planning and Oversight:

Develop and manage a Master Gantt chart for projects across business verticals. Develop and/or use existing tools and methods to optimize cost, time, and quality while aligning engineering, procurement, and construction phases across countries. Consolidate purchasing needs for economies of scale, resolve scheduling conflicts, and address resource bottlenecks. Track milestones and provide progress updates to the Management Team.

(ii) Workflow & Process Optimization:

Identify and address inefficiencies at project and SPV levels and implement improvements through harmonised procedures. Introduce automation tools to enhance monitoring and performance. Establish KPIs to track efficiency and synergies, and collaborate with department heads to incorporate best practices for productivity and teamwork.

(iii) HR Resource Allocation:

Coordinate with departments to forecast and allocate personnel for project execution and SPV operations, adjusting staffing based on project phases. Monitor performance, address skill gaps, and optimize team assignments by working with and through heads of departments.

(iv) Subcontractor Harmonization:

Establish performance benchmarks and enforce standards across regions and asset types. Monitor regional labour costs and maintain country-specific contractor charges. Standardize construction activities, develop a robust contractor database, and implement a safety program compliant with ISO, OSHA, and other certifications.

(v) Cash Flow & Financial Planning:

Create portfolio-level cash flow forecasts, accounting for schedules, material purchases, and labour costs. Monitor expenditures against budgets, adjust plans as necessary, and provide financial updates to the Management Team, highlighting risks. Develop contingency strategies to manage cost overruns effectively.

(vi) Risk Identification & Mitigation:

Identify and monitor portfolio-level risks, such as resource shortages, supply chain and logistics issues and regulatory challenges, and develop comprehensive mitigation strategies and contingency plans. Ensure compliance with local laws and industry standards to minimize legal and operational risks.

Reporting:

The Senior Operations Manager reports directly to the CEO and attends weekly Group Management Team Meetings.

Competences & Capabilities:

· Master’s degree in engineering, industrial-business administration, or a related field, preferably combining engineering with business.

· Minimum 10 years in the renewable energy sector, with at least 5 years in a senior role, preferably in the Asia-Pacific region.

· Experience in managing construction and/or renewable energy projects in challenging environments.

· Strong in budget management, financial analysis, and strategic operations planning.

· PMP Certification, Six Sigma, and Operations Excellence/Safety Management certifications.

· Excellent leadership, communication, and interpersonal skills.

· Ability to adapt in a fast-paced environment and a commitment to diversity and sustainability.

Compensation and Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, participation in Employee Shareholding Programme, and professional development opportunities.
• Relocation assistance, if applicable.

Location

The position is located at the WEnergy Global Headquarters in Singapore. Travelling within ASEAN countries, including remote sites, will be required from time to time.

Application and Contact

Please send us your application letter and comprehensive resume to [email protected] with mention of “SOM Application – WEnergy Global” in the subject of the email or letter. Application without a cover letter will not be considered by the Company. Your cover letter shall clearly describe your motivation, fit-for-purpose reasoning and compliance with the above roles and qualifications. Or via courier to following address: WEnergy Global Pte Ltd, ALICE @ Mediapolis, 29 Media Circle #04-18, Singapore 138565.

Closing Date and Procedure: December 31st, 2024. The final selected candidate is expected to commence employment within two (2) months from signing the employment agreement, pending document verification and (if required) an approval of an Employment Pass by the Government of Singapore.

WEnergy Global Group has a diverse/multicultural environment and is proud to be an equal opportunity employer. All qualified and experienced applicants will receive consideration for employment without regard to race/ethnicity, religion, gender, sexual orientation, national origin, disability, marital status or age.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive Business Development Manager (Logistics) to drive new business growth for logistics and supply chain solutions in the Asia Pacific region.

• Identify and pursue new business opportunities;
• Develop and execute targeted marketing plans to drive business growth and increase brand visibility;
• Work closely with internal stakeholders to tailor and create proposals and service offerings;
• Build and maintain strong relationships with global teams to drive cross-regional sales leads and collaboration;
• Actively participate in the RFQ and RFI processes;
• Collaborate closely with internal teams to ensure smooth implementation of successful projects;
• Prepare regular updates on the sales pipeline and provide status reports to stakeholders;
• Spearhead clear communication and alignment on progress and projections.

Requirements

• Diploma or Degree in any relevant discipline;
• Experience in a business development or sales role in a similar industry;
• Experience in logistics solutioning and supply chain management;
• Strong proven track record in sales and business development;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in the a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year, including annual 4 rounds-trip tickets to Singapore and separate living accommodations.

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

IT Project / Operations Manager, Airport Systems

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of Airport IT solutions and IT Managed Services.

The candidate will be expected to perform the following roles & responsibilities:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.

• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.

• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.

• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to support operations of the airport. Candidates who are cognisant with industry best practices are preferred.

• Perform, review, and enhance business and IT processes as part of the continuous improvement effort.

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.

• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.

• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.

• Minimum two years of work experience in the related technical domains and industry.

• Strong analytical and project management skills.

• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.

• Strong team spirit and sense of responsibility, good at discovering and solving problems.

• Self-motivated.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

Responsible to assist HOD and CFD team members to actively develop and maintain

CFD's Korea clientele onshore and offshore Korea.

Assist CFD team to also develop and grow general business development workflows in order to bring in more business to the unit.

To be knowledgeable of all aspects of the business from client onboarding, dealing,

settlement and client services.

Some travelling will be required as part of the business development role.

Written and spoken fluency in English and Korean are a pre-requisite for the role to liase with external clients.

Job Requirement:

• Minimum degree or its equivalent qualification
• Dealing and project management background in the same field
  Able to work under pressure and be able to multitask, while keeping track of each outstanding points
• Minimum of 5 years of experience in industry experience

Manage Third Party Business Arrangements through all stages of the Third Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

This position is part of a newly formed Singapore Vendor Management team.

CUSTOMER

• Own the management of Third-Party Business Arrangements through all stages of the TPML, in alignment with relevant Third-Party frameworks, policies and standards
• Initiate intake via a Sourcing Request and follow the Third-Party Risk Assessment process
• Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
• Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
• Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
• Support Lead Vendor Managers in consolidating an enterprise view of the relationship with the Third
• Party in support of the Accountable Executive
• Maintain strong relationships with internal stakeholders
• Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
• Focus on continuous improvements to facilitate entering into Third Party Business
• Arrangements and promote effective delivery

SHAREHOLDER

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
• Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
• Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with Third Party Risk Management (TPRM) Policies and related Standards
• Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
• Participate in cross-functional initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
• Conduct internal and external research projects; support the development/delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a divere workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert level professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a lead integrating cross-function understanding within their own field of specialty; with significant resource requirements, risk and / or complexity
• Independently manages business arrangements
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Supports advanced methods to contribute to new solutions and recommend standards against which others will operate
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Job Requirements

• Undergraduate degree with minimum 7+ years of related experience
• Advanced knowledge of Vendor Management, Business Arrangements, Third-Party
• Management Lifecycle framework/principles, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
• Knowledge of current and emerging competitor and market trends
• Knowledge of Risk Management environment, standards and regulations
• Knowledge of budgetary management principles/practices/procedures
• Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
• Skill in supporting the development and implementation of change strategies and/or processes
• Ability to negotiate, influence, collaborate and effectively communicate to build relationships
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
• Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to research, collect, organize and analyze information and prioritize work while meeting multiple deadlines
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

Job Description:

• Responsible for performing Credit Appraisal of Trade Finance Accounts, Retail loans/Syndicated/Bilateral loans.
• Responsible for all Credit administration related function pertaining to trade finance advances, retail loans, Syndicated/ Bilateral loans including
• Post sanction monitoring of corporate and retail credit accounts including verification of sanction notes and related documents before disbursal.
• Maintenance and safe custody of Credit file/ loan documents/ security documents etc.
• Monitoring of the credit portfolios to ensure prompt pre-emptive action so as to maintain quality of assets.
• Analyse financial statement of borrowal accounts for deviation with the sanction proposal.
• Ensure compliance of Loan Grading and provisioning as per MAS/RBI guidelines, whichever is more stringent.
• Monitoring of Early Warning Signal (EWS) and analysis of the alerts received with specific views and the impact on the credit quality of the loan.
• Follow up with the borrower/ Agent for regularisation of irregular loans as well as stressed assets for early resolution.
• Make unit visits as per terms of sanction.
• Follow up for compliance of other terms and conditions as per terms of sanction/Facility Agreement and perfection of security.
• Verification/Authorization financial payment messages and non-financial messages through Finacle.
• Follow-up on roll over notices, interest advice to borrowers and other lenders/participating branches
• Correspondence with borrowers/agents through email or phone calls for their confirmation on payment due or on clarification of various issues relating to different clauses of facility agreement, interest periods, compliance certificate etc.
• Preparation of regulatory returns (MAS, RBI) at stipulated intervals.
• Preparation of various returns and internal reports (including adhoc and miscellaneous reports for top management)
• Attending to Internal and External Audits and ensure rectification of deficiencies pointed out.
• Follow-up for submission of periodic financials and compliance certificates.
• Attending to credit related queries from regulators.
• Work closely with Senior Management to provide views and recommendations on market trends and conditions.

Requirements:

• Degree or equivalent preferably in the field of Banking and finance
• Banking experience of a minimum of 5 years in related field.
• Good understanding of financial statements
• Sound knowledge of banking systems/processes/procedures.
• Good management skills and analytical mindset, one who can effectively analyse a situation and make decisions to address issues/problem.
• Excellent communication and inter personal skills with the ability to Interact with all levels of staff and top management
• Sound knowledge of Microsoft applications: Excel/Word/PowerPoint.

The candidate should preferably have experience in different verticals such as International Banking, Computer Application and Business Management.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Kindly attached a photograph of yourself on the resume.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

About the role:

• Liaise with client's representatives on all site matters with proper documentation.
• Deal effectively with all consultants, construction teams, and relevant authorities.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Able to prepare tender document including the estimated price value and specification write up.
• Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Any other related duties that may be assigned

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Experience in Greenmark Project/ACMV will be advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

[Job ID: 401769]

Key Responsibilities:

• Manage HNW client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

• Exciting leadership opportunity
• Drive sales for multiple stores in Singapore

About Our Client

Our client is a popular and innovative quick-service restaurant (QSR) brand specializing in delivering fresh, high-quality food in a fast and convenient format. Known for their commitment to offering a wide variety of dishes at affordable prices, they focus on providing customers with a fast-casual dining experience without compromising on quality. The brand is customer-centric, constantly striving to enhance its menu offerings, streamline operations, and expand its presence with a focus on efficiency, value, and accessibility.

Our client is seeking an experienced and dynamic General Manager to oversee and manage the operations of our their QSR business in Singapore. The General Manager will be responsible for driving business success across multiple stores, focusing on sales, profit goals, store performance, marketing, and menu design. This is an exciting leadership role with the opportunity to shape the future of a fast-growing brand in Singapore.

Job Description

• Oversee Operations: Manage day-to-day operations of multiple store locations across Singapore to ensure smooth functioning, efficiency, and customer satisfaction.
• Achieve Sales and Profit Targets: Lead the achievement of sales targets, profit goals, and operational KPIs for all stores under your supervision.
• Store Performance Management: Monitor and evaluate the performance of each store, providing guidance and support to managers in driving store success, optimizing team productivity, and maintaining high-quality standards.
• Marketing Strategy: Collaborate with the marketing team to design and implement promotional campaigns, in-store events, and other strategies to increase brand awareness and drive customer traffic.
• Menu Design & Innovation: Work closely with the culinary and product development teams to design new menu items, optimize existing offerings, and align the menu with customer preferences and market trends.
• Staff Leadership & Development: Lead and mentor a team of store managers and staff, ensuring high levels of engagement, performance, and professional growth. Foster a positive and high-performance work culture.
• Financial Management: Control and monitor operational costs, budgets, and financial performance to ensure that profitability targets are met.

The Successful Applicant

• Minimum of 12 years of experience in a senior management role within the QSR, restaurant, or food service industry.
• Proven track record of managing multi-unit operations and achieving sales and profit targets.
• Strong leadership skills with the ability to inspire and manage diverse teams.
• Experience in developing and implementing marketing strategies to drive business growth.
• Knowledge of menu design, product development, and food trends.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong financial acumen and experience managing budgets and cost control.
• Knowledge of Singapore's local market and business environment.

What's on Offer

This role is ideal for someone with a strong background in QSR, managing multiple outlets, a passion for the food industry, and a desire to drive growth and success for the brand in Singapore.

Contact

Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)

Quote job ref

JN-112024-6581959

Phone number

+65 6416 9858

Michael Page International Pte Ltd | Registration No. 199804751N

Job Location : Orchard

Work timings : 5 days works week inclusive of weekends & P.H. ; 930-630pm & 1230-930pm

Benefits : Basic + AWS + VB

Duties and Responsibilities – Retail Manager

Sales Floor Operation, Staff Management and Customer Service

1. Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets. Keep up-to-date on store information and product knowledge to sell and promote merchandise and services of the company employing a consistently high level of service.

2. Stationed on sales floor during store operation hours to lead and motivate sales staff and promoters to carry out their duties effectively and efficiently and to achieve sales, profit and stock targets; ensure that staff and promoters adhere to company policies, rules and regulations. Lead and motivate section’s staff to carry out their duties effectively and efficiently and to achieve profit and sales targets.

3. Ensure that sales area, fitting rooms, stock rooms, showcases and fixtures are always clean and tidy. Ensure also that merchandises on display are clean and neat and that sales staff and promoters observe safety procedures. Control and maintain procedures for fitting rooms.

4. Conduct On-The-Job training – coach staff on service etiquettes, selling techniques, merchandise knowledge, grooming standards and provide POS training. Check on staff and promoters’ performance and discipline. Ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; and that all staff and promoters are properly dressed and groomed.

5. Effective planning of monthly staff rosters for department manager’s approval; ensure optimal management of manpower strength.

6. Handle and resolve customers’ enquiries and complaints expeditiously. Develop regular customers, update and maintain their records, know them by their names and their shopping interests, research customers’ profiles and obtain their feedback. Maintain and update data bank of regular customers, ensure effective and systematic customer data resources system.

7. Check / approve return or exchange of goods; approval of credit vouchers.

Merchandising and Market Research

8. Plan and control open-to-buy budget through constant review of stock level, stock assortment, delivery schedule and identification of fast-selling and dead stocks and to achieve feedback through frequent consultation with retail advisors and staff.

9. Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the management of staff, merchandise and space.

10. Assist in the enhancement of online store sales.

11. Forecast and analyze fashion and demand trends, recommend new merchandise mix and suppliers.

12. Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.

13. Plan effective and efficient sourcing and procurement systems, source and procure merchandise.

14. Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas. If necessary, co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.

15. Plan and organize merchandise purchase and delivery schedule from overseas buying trips.

16. Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.

Advertising & Promotions Events / Merchandise Presentation

17. Prepare and execute advertising and promotion plans, budgets and schedules; plan and execute effective merchandise zoning, layout and display working closely with Visual Display team and vendors to present merchandise in an exciting and interesting manner to portray the desired concept / theme.

18. Advice and feedback to department manager on display locations and fixtures to maximize visual impact; feedback on point of sale, publicity on the effectiveness of A&P programs.

19. Assist in supporting the use of digital marketing for better customer engagement and business growth for the physical store and online store.

Sales Budgets / Reports & Stock Inventory

20. Provide and analyze sales, profit and stock budgets/reports. Prepare sales budget and any other forms and reports required by the company.

21. Review purchases regularly and provide recommendations on appropriate actions to be taken, manage physical stock takes and regular stock checks. Ensure that all purchase orders, notices of price revisions, goods returns are duly completed and processed according to established procedures. Facilitate smooth movement of stocks to and from the sales floor. Effect shortage control audits.

Safety and Security

22. Ensure that staff and promoters observe safety and security procedures.

23. Report any shoplifting case to security personnel and to attend to the necessary follow-up action.

24. Any other job-related duties as and when assigned by the company.