Primary Responsibilities:

• Monitor application performance and troubleshoot issues as they arise.
• Investigate, diagnose, and resolve application-related issues.
• Log and track incidents and requests in a ticketing system.
• Provide root-cause analysis for major incidents.
• Perform regular health checks and system maintenance tasks.
• Set up alerts and monitoring tools to identify potential issues.
• Ensure high availability of critical applications.
• Respond to user inquiries, providing guidance and support.
• Assist users with application functionality and performance.
• Create user documentation and provide training as needed.
• Work closely with developers to address bugs and implement fixes.
• Coordinate with infrastructure teams to resolve system-level issues.
• Participate in testing and deployment of new application features.
• Support the release of new versions and features.
• Assist with change management activities, including impact analysis.
• Ensure minimal disruption during updates and releases.

Requirements

• Minimum 2 years of experience in supporting Applications
• Bachelors degree in computer science or relevant education background.
• Strong knowledge of application support processes and best practices.
• Proficiency in database management (SQL, Oracle).
• Familiarity with scripting for automation (Shell, Batch, PowerShell).
• Experience with monitoring and ticketing systems (e.g., ServiceNow, Jira).
• Excellent troubleshooting and analytical skills.
• Ability to communicate technical concepts to non-technical users.
• Strong collaboration and teamwork abilities.
• Background in IT support, systems analysis, or software development.
• Knowledge of DevOps practices and tools (CI/CD pipelines, version control).
• Experience in handling and resolving high-severity incidents.
• Industry-specific knowledge based on the company’s core business.

Savita Rai

EA REG NO: R1873418

EA License No:23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain the

efficiency of our software applications. The ideal candidate must have a strong background in full-stack

web-technologies preferably React and Node JS.

Job Description

• Coordinate with the design and development teams to resolve complex application and system

issues.

• Troubleshoot and rectify application issues.

• Provide progress updates to the Managers.

• Perform root cause analysis to identify the reasons for the underlying issue.

• Plan and execute strategies and configuration changes to ensure optimal quality assurance for

all applications

• Monitor all alerts related to applications and provide proactive services.

• Managing code migration across environments to ensure continued and synchronized

functionality.

• Debug any server issues that impact application performance.

• Develop use-cases and test scenarios, perform functional, security, performance and automated

software testing on web and mobile applications.

• Prepare and maintain documentation for all issues and the implemented solutions

Requirements:

• 2+ years of experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Location

• SengKang

Scopes of Services:

• Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
• Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
• Facilitate communicate within the school by ensuring necessary information is properly transmitted.
• Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
• Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
• Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
• Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
• Assist with any other ad-hoc duties as assigned by the school.

Qualifications

• Able to read, write and converse in English.
• Knowledge in other languages (Mandarin, Malay) and dialects would be advantageous.
• Able to work independently.
• Good team player with initiative.
• Pleasant personality, positive and cheerful attitude.
• Likes working with children, demonstrating patience and empathy.
• 1 year experience in receptionist duties.
• Previous work experience in school setting would be advantageous.
• Experience with admin work using MS Office would be advantageous

Working Hours

• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break
• Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME):

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Temporary position in school to cover staff on maternity leave.

Position: Student Support Staff

Working Hours: 8.00 am - 5.00 pm

Salary: $2,500 - $3,200

Job Description

+ provide front desk coverage at school reception;

+ handle inquiries thru phone calls, emails and walk-in;

+ liaise with vendors e.g. bus transport operators, school lunch operators to ensure timely delivery;

+ assist principal in schedules and appointments with teachers, parents and students;

+ support in applications e.g. student travel concessions.

+ help out with school events e.g. parent/teacher conference.

+ ad hoc duties as assigned.

Requirements

+ Diploma in any field

+ Outstanding Customer Services

+ Matured and meticulous

+ Experience working with students a plus

+ Excellent communication and interpersonal skills

+ Team player

EA License 21C0430

EA Personnel R24123864

Maltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.

Requirements:

• Candidates must be comfortable to perform weekend standby.
• Candidates with relevant experience supporting SaaS platforms.

Must Have Skillsets:

• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as
• Angular
• React JS
• Rest API
• JSON
• C#.Net
• .Net Core
• ASP.net
• Bootstrap
• MS SharePoint
• MS Power Platform
• HTML
• CSS
• JavaScript

Proficiency in Database and SQL:

• MSSQL
• T-SQL
• Stored Procedure
• Function
• Triggers

Experience in Infrastructure:

• AWS
• Windows Server
• IIS
• Azure ADFS (SSO)
• SSL Certificate
• Control-M

Expertise in Tools:

• Visual Studio
• Gitlab or GitHub
• Jenkins
• Electric Flow
• SonarQube
• Sonarlint
• JIRA / Confluence.

Responsibilities:

• Technical transfer product/project in assembly and testing, and from customers
• Provide technical support in manufacturing and testing in product build
• Provide technical support to QC in RMA issue
• Provide technical support to QA in Compliance, Regulatory, Customer & Audit

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 2 years of relevant work experience in Electronics Manufacturing industry
• Technical competent to handle product/project manufacturing, transfers and troubleshooting
• Experience in product/project, PCBA manufacturing and testing
• Able to liaise with customer on technical matters
• Experience in manufacturing environment with ISO13485 & FDA preferred
• Good communication and problem-solving skill

• Response to customer reported fault and/or requested service through on site visit or remote programming/rectification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project managemen, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testingas well as carried-out demo.
• Perform day-to-day telephony support function for customer locally as well as regional office
• Provide support and backup to Contact Centre activities as well as maintaining technical interface relationship with vendor/supplier.
• Perform preventive maingenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are adequate and appropriate.

Job Requirement:-

• ITE & Above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Duties and Responsibilities:

• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflow are executed when required
• Analyse recurring issues to recommend and implement long term solutions
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to test and evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Higher Nitec/ Diploma / Degree in Information Technology or its equivalent
• At least 5 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge:

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Job Description:
We are seeking a motivated and detail-oriented Junior Production Support Engineer with a foundational understanding of Unix and Java. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting production systems, ensuring minimal downtime and swift issue resolution. This role requires a willingness to work on a rotating shift schedule, including night shifts, to provide round-the-clock support.

Key Responsibilities:

• Monitor and support production systems to ensure stability, availability, and reliability.
• Troubleshoot and resolve basic issues in Unix environments and Java-based applications.
• Escalate complex problems to senior support or development teams when necessary.
• Collaborate with team members to execute routine maintenance tasks and deployments.
• Document issues, troubleshooting steps, and solutions for future reference.
• Follow established protocols and standards for incident response and resolution.

Requirements:

• 1-2 years of experience in a production support role.
• Basic knowledge of Unix/Linux commands and scripting.
• Foundational understanding of Java for troubleshooting application-related issues.
• Strong problem-solving skills and attention to detail.
• Willingness to work in rotating shifts, including nights and weekends.

Preferred Qualifications:

• Prior experience with monitoring tools and ticketing systems.
• Ability to adapt to a dynamic production environment.

EA License Number : 11C4879

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Paya Lebar & Serangoon
• Bukit Panjang SMC, Cashew & Zhenghua
• Limbang & Yew Tee
• Bukit Timah, Clementi & Ulu Pandan
• Brickland & Choa Chu Kang

(If you have specific preference on the work service area, please indicate in the application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Info:

• Salary: Basic up to $3000 + AWS + VB
• 14 days Annual Leave (With increment up to 21 days)
• Working Hour: 5.5 Days, Flexi working hours (9am - 6pm / 10am - 7pm)
• Location: Boon Lay
• Meat & Cheese wholesaler

Job Scope:

• Evaluate customer needs and provide detailed product information
• Greet customers upon entering the store and respond to their inquiries
• Ensure assigned areas are well-stocked and visually appealing
• Proactively engage with customers in-store and handle payments at the cashier
• Stay informed about available products and current promotions
• Process point-of-sale (POS) transactions and manage cashiering duties
• Handle merchandise returns efficiently
• Collaborate with team members to deliver excellent customer service
• Follow inventory control procedures, including weekly and year-end counts
• Assist with picking and processing online orders
• Perform additional tasks as directed by management

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745