Total 13,405 Senior Executive sales support specialist job vacancies in Singapore

Your Role

We are looking for a Sales Executive to ensure highest standard of service delivery to our customers.

What Will You Do

• To monitor and respond to AR, incoming calls, emails, and written correspondences.
• Ensure highest standard of service delivery to our customers.
• To maintains confidentiality of the customers and data.
• To identifies and resolves customer issues and enquires received via calls, emails, and social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.
• To use customer service and sales skills to optimize the opportunity of each customer contact.
• To provide new customer about the Company products and services.
• To resolve existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Ensure knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.
• To keep abreast with current issues in the industry and competitors’ innovations.

What Do We Want

• At least an O Level or Diploma in any discipline.
• At least 1 year of Sales and administrative experience in related field.
• Have experience in Customer Service, calls and correspondents environment will be added advantage.
• Proficient in MS Office.
• Good interpersonal and communication skills.

The Role

WTW primary point of contact for facility clients (direct servicing model)

• Support in escalations from Clients via emails & calls
• Facility client's renewal: Follow-up with appointed Carrier to ensure 100% completion for renewal with proper documentation and billings.

Support Consultants in the following works

• Renewal process: Perform technical review (i.e. data accuracy) on all renewal reports prepared by Global Delivery Centre (Manila)
• Prepare Pricing Tool Checklist to facilitate Consultants’ renewal review of clients.
• Support and assist to prepare all necessary reporting requirements based on the SOWs agreed with selected clients (e.g. Benchmarking report, Claims analysis report, Service Level report)
• Prepare employees communication decks, handbook and Benefits Guidebook.
• Prepare insurance premium breakdown for ad-hoc billings, for selected clients.
• Internal documentations and update requirements (for e.g., Update Client Account Checklist, Change & Update forms, IT Security forms)
• For selected clients: Be part of the client servicing team to respond to clients’ enquiries and urgent requests, where necessary (calls & emails)
• Client servicing : Follow-up closelywith Global DeliveryCentre (Manila) to ensure timely and accurate delivery of tasks and e-mail responses based on agreedturn-around time
• To be able to participate in selected, initiatives or ad hoc matters.

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities.
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work.

The Requirements

• Minimum of 2-3 years’ experience in a Health & Benefits insurance or consulting or brokerage role
• Experience in client supporting role
• Enjoy working with data & experience in analysis work
• Excellent ability to communicate effectively with a strong focus on customer service.
• Good oral and written communication skills
• Technical proficiency in Singapore employee benefits
• Broad understanding of compliance issues related to local legislation.
• Proficiency in Microsoft Office (especially Excel)
• Proficiency in English language

Equal Opportunity Employer

Job Discription

• Manage existing accounts
• Develop new business opportunities
• Achieve assigned sales target
• identify prospects,develop market segments, generate leads
• Build andmaintain positive relationship and rapport with cusomer

Requirments

• Diploma or "A" level
• 2 years sales experience preferred
• Class 3 License with own mode of transport preferred
• Meticulous and able to work independently
• Results oriented, good communciation and correspondence skills

Basic Salary: $1500

Monthly Gross Salary: $4000 - $5000 ++ (Basic Salary + Sales Commission)

Working Hours: 9am - 5:30pm

Working Schedule: Mondays to Fridays, Alternate Saturday (5.5 days)

Benefits: Allowances for laundry and transport & Internal Benefits

Location: Nearest MRT, Ubi

Roles and Responsibilities

• Analyze consumer behavior and market demands.
• Actively deploy new dealer accounts.
• Monitor and analyze consumer purchasing patterns and market demands.
• Generate sales from new and existing dealers.
• Track and report daily dealer visits and forecasts.
• Propose innovative dealer management initiatives.
• Assist walk-in, web, Facebook, and phone customers in the showroom.
• Provide service-oriented support throughout the sales process, from walk-in to motorcycle handover.
• Demonstrate expertise in motorcycles.

Requirements

• A minimum of 1 year of sales experience is required.
• A minimum of a Diploma/Advanced/Higher/Graduate Diploma in Others or its equivalent.
• Should hold a valid Class 2B/2A/2 driving license.
• Must be available to work on alternate Saturdays.

To submit your application

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

6 Day Work, 1 day off on weekday

working hour : Mon-Sat 10.30 am - 7.00 pm Sun 10.30 am - 6.00 pm

$2000 - $7000 (including commission)

Job Responsibilities:

• Indoor sales to attend customer and promote products
• Introduce company to new customers/companies
• Perform cleaning duties and maintain good housekeeping practices in the showroom

Job Requirements:

• Fluent in English, prefer can speak Mandarin
• Effective interpersonal skills
• Can take initiative to meet new customers
• No experience required, prefer if with some experience in retail of bathroom and lighting