Total 686 sales support specialist job vacancies in Singapore (Satair)

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall
organization and it’s strategic goals. Initiative, coupled with a sense of
competitive drive, and the ability to stay focused on results despite changing
conditions, are the keys to achieving the performance objectives of the
District Sales Executive role .

The DSE orchestrates
involvement of multiple people in our Sales process, so that new customer
revenue is consistently secured for our district office and network. The job
environment is flexible, constantly changing, and provides growth opportunity,
recognition and reward for the achievement of business results. This position
reports to the District Sales Manager.

Key Deliverables
 

These are the minimum results expected from a successful District
Sales Executive:
 

1. Manage an assigned territory and demonstrate extensive knowledge of potential
   customers and competitors in this area

2. Timely data entry in our Customer Relationship Management tool

3. Orchestrate customer / branch relationships and collaborate with regional Product, Service,
   Geo, and Knowledge Management resources

4. Participate in the creation of value-added solutions for customer’s logistics needs,
   including supporting diagrams and cost-benefit calculations

5. Support the transition of new accounts through customer introductions, information
   transfer, and securing any necessary customer paperwork. When needed,
   support AR (accounts receivable) collection.

6. Attend training & development sessions to continue developing selling skills and
   updating Expeditors Product and Service knowledge

7. Involvement in local trade groups, as directed by the District Sales Manager

8. Take on additional assignments as required, supporting company needs

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24003

What will you do?

• Experience in Bid Management, responding to RFP and other Presales activities.
• Anchoring responses to Proactive (proposals) as well as Reactive (RFP/RFI) bids as a single point of contact for timely submission.
• Meticulous combing of tender terms and conditions, highlighting clauses that are risky to comply, suggesting appropriate Statement of Compliance responses.
• Accurate estimation of software solution costing with underlying assumptions.
• Understand software solution requirements of the tender from a business and functional perspective to write out the business functionality part of the proposal.
• Populate respective assumptions behind Agile User Stories of tender.
• Effectively coordinate with stakeholders to design a solution response.
• End-to-end ownership of the proposal response to the client for timely submission.
• Deliver presentations and demonstrations internally and externally on all relevant proposals recommended to customer.
• Assists the sales team to develop and implement account penetration strategies and account specific sales plans.

What are we looking for?

• Software development experience.
• 4 to 6 years of relevant (Pre-Sales) experience in an IT services company.
• Successfully delivered a software solution for Government Agency of $5 million and above as a project manager, with healthy profit margin.
• Possess experience delivering software solution using Agile methodology.
• Good understanding of the IT Services landscape .
• Experience in RFP/RFQ/RFI management and a good understanding of End-to-End sales life cycle.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

By submitting your application, you hereby give your consent to Activate Interactive and its affiliates to process and use your personal data for the purpose of processing and facilitating your request. You may refer to our Personal Data Protection Notice at https://www.activate.sg/privacy-policy for details.

Enterprise Sales Development Representative (SDR)

Sinch is a global leader in cloud communications, offering a diverse range of messaging, voice, and email solutions that empower businesses to connect with their customers seamlessly. Our tools are crafted to help enterprises build and maintain meaningful relationships with their audiences, with a strong emphasis on scalability, security, and innovation.

Essence of the Role:

The Enterprise Sales Development Representative (SDR) is responsible for generating new business opportunities by qualifying inbound leads and completing targeted outbound prospecting strategies. This role requires a deep understanding of our enterprise solutions, strong communication skills, and the ability to engage with high-level decision-makers within large organizations. The ideal candidate will be highly motivated, results-driven, and able to thrive in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Lead Generation: Identify and research potential enterprise clients through various channels, including industry reports, social media, and networking events.
• Outbound Prospecting: Complete focused outreach initiatives to connect with essential collaborators and decision-makers in large organizations.
• Lead Qualification: Conduct initial discovery calls to understand prospects' difficulties, problems, and budget. Qualify leads based on their potential fit with our solutions.
• Sales Pipeline Management: Maintain accurate and up-to-date records of all lead interactions in the CRM system. Track progress and follow up with leads to ensure timely conversion.
• Collaboration: Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign efficiency.
• Presentation and Demonstration: Schedule and coordinate meetings between qualified leads and the Sales team. Prepare prospects for these meetings by providing necessary background information and setting expectations.
• Market Research: Stay informed about industry trends, competitive landscape, and new technologies to better engage with prospects and articulate our value proposition.
• Reporting: Generate and analyze reports on lead generation activities, conversion rates, and other key performance metrics. Use this data to continuously improve strategies and approaches.

In order to be successful in this role, you should have/be:

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• 2+ years of experience in a sales development or lead generation role, ideally within an enterprise SaaS or technology environment.
• Proven ability to engage with senior executives and decision-makers.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• Excellent research and analytical skills.
• Ability to work independently and as part of a team.
• Goal-oriented, with a strong emphasis on achieving and surpassing targets.
• Highly organized with outstanding time management skills.
• Resilient and adaptable to changing priorities and market conditions.

Our Commitment

We are dedicated to building an engaged and hardworking workforce in an environment that is inclusive, supports flexibility, and embraces diversity.

Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—create a culture that encourages diverse thinking, skills, and experiences to drive innovation and improve business results.

Your Life at Sinch

At Sinch, being a Sincher means continuously learning and pursuing new challenges. Whether you work in our offices, from home, or in a hybrid model, we celebrate change and embrace the unknown. You’ll roll up your sleeves and make a meaningful impact on the world.

The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams.

Ready to join us on this journey? Apply now!

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Primary Objective:

• To achieve revenue target and new client acquisition targets for Universal Life and Insurance.
• To monitor clients’ policy summary and recommend diversification to meet clients’ financial needs
• To provide innovative product solutions to address customers' retirement planning, savings and financial protection needs and be a key person for long term sustainability
• To strengthen long-term relationships with our customers by providing excellent customer service

Key Responsibilities:

Client Acquisition

• Secure joint appointment with RMs and increase conversion rate of Universal Life and Insurance products to achieve revenue and new client acquisition targets.
• Acquire new retail clients through developing professional relationships
• Maintain sales standards and robust advisory of Universal Life and Insurance products, in accordance to SLA agreement with business partner.

Client Servicing

• Perform client needs analysis
• Provide clients with advisory on Universal Life and Insurance products towards holistic portfolio management
• Establish an advisory process which RMs can tap on while they are on the go, to facilitate their sales call with clients.
• Conduct joint appointment and visitation with RHB clients                              
• Perform ongoing servicing of client accounts and identify any potential opportunities with extending banking services.

Working with Internal Partners

• Deepen relationship with partners for wider support and marketing fund to achieve departmental goals.
• Work closely with Insurance partners and Commercial banking to deepen cross-sell ratio and cross unit collaboration
• Train and coach sales staff to ensure high level of competency & productivity in insurance.

k-ID is a trailblazing tech startup, specializing in providing advanced, privacy-centric tools designed to protect and empower kids and teens online. We have secured pivotal partnerships with key industry leaders in the gaming industry and are venture-backed by leading global VCs. We are poised for unprecedented growth and expansion in the coming year.

We are looking for a highly skilled Legal Operations Specialist with a strong background in both large-scale tech environments and startups. The key focus of this role is to streamline and optimize our legal processes, particularly in the areas of privacy and safety law. This role requires a strategic thinker who can build legal operations from the ground up, ensuring that our legal team is equipped to handle the complexities of protecting kids and teens online.

Key Responsibilities:

1. Legal Operations Management:

• Develop and implement efficient legal operations processes to support the legal team’s work, with a focus on privacy and safety law.
• Manage and optimize workflows, ensuring the legal team can effectively handle day-to-day tasks and long-term projects.
• Establish and maintain systems for contract management, compliance tracking, and legal documentation.

• Identify opportunities for process improvements and automation within the legal function, leveraging technology to enhance efficiency.
• Implement legal tech tools and systems to streamline operations, such as contract management systems, e-billing, and compliance tracking software.
• Train legal team members and other stakeholders on new tools and processes.

• Work closely with cross-functional teams, including product, engineering, and compliance, to ensure legal considerations are integrated into business operations.
• Serve as a liaison between the legal team and other departments, facilitating communication and collaboration on privacy and safety matters.

• Assist in managing the legal department’s budget, including tracking expenses, forecasting costs, and optimizing resource allocation.
• Manage relationships with external legal vendors, including law firms and legal tech providers, ensuring cost-effective and high-quality service.

Minimum Requirements:

• 3 years of experience working with legal teams in big tech companies or startups, preferably with a focus on privacy and online safety law.
• Proven experience in developing and managing legal operations processes, with a strong understanding of legal tech tools and systems.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Preferred Requirements:

• Relevant law degree (JD or equivalent) is required.
• Strong knowledge of global privacy laws.

Competitive Salary

• A competitive startup salary commensurate with experience and skills

Benefits Package

• Comprehensive benefits including health, dental, and vision insurance
• Employee Stock Ownership Plan (ESOP)

Professional Development

• Opportunities for ongoing learning and development.
• Exposure to multifaceted projects in a fast-growing industry

Innovative Culture

• A collaborative and inclusive work environment
• The opportunity to be a part of a company that’s making a positive impact on the online experiences of kids and teens

About the job

We are looking for a proactive enthusiast to provide executive administrative assistance to the Ikano Retail Management team in the Service Office and to aid in the execution of cost-efficient travel solutions and strategies that align with the organisation’s strategic and operational goals. The incumbent is required to have great attention to detail, strives to deliver high quality work and shares IKEA values to Renew and Improve.

Your assignment

• Provide consistently high levels of executive management support while maintaining confidentiality and exercising diplomacy.
• Assess and manage competing priorities, initiate timeline for various decision forums and exercising discretion to facilitate optimal use of the managers’ time.
• Manage managers’ meetings, coordinate travel arrangements and itineraries.
• Support and back up the Executive Support & Travel Manager in the Ikano Retail Board preparation, pre-meeting coordination of materials for various committees and decision forums.
• Execute the progression of information and duties including overseeing the signing of legal contracts & documents, raising purchase orders, maintaining the Ikano One webpage, filing travel expense claims for the management, co-workers’ profiles maintenance in the travel system and annual travel budgeting process.  
• Lead and/or contribute to ad hoc projects to support the achievement of organisational-level strategic and operational objectives.
• Evaluate, introduce and implement travel and admin solutions/technologies to improve efficiency and deliver envisioned benefits.
• Initiate improvement to optimise and streamline business processes in areas where there is opportunity for increased efficiency and cost-saving.
• Identify, document and update standard operating key procedures and processes.
• Drive vendor selection initiatives for corporate hotels and travel providers.

About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, generative AI tools and exceptional customer service
3. Business banking: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff, but we think and act more like a startup than a large corporation.We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important.  We have zero tolerance for anyone that is aggressive or mean - we are committed to creating and nurturing a diverse and inclusive environment.Flexibility: You’ll be able to work from home [2-3] days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you make key calls, get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. [Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure].  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

We are now looking for an Admin Support Executive (Mailroom) who will be responsible for managing mailroom operations and supporting data quality initiatives. This role involves handling incoming and outgoing mail, maintaining accurate records, and assisting with data reconciliation tasks. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to perform administrative tasks efficiently.

Mailroom Duties:

• Manage office phone calls and address client inquiries via email.
• Coordinate local and international courier services.
• Oversee the complete mailroom process, including receiving, sorting, scanning, and uploading client correspondence into the designated platform.
• Organize and maintain an efficient and systematic filing system.
• Perform other administrative duties as assigned by the Head of Operations.

Data Quality:

• Assist the Head of Operations in reviewing and analyzing dashboard data and implementing corrective actions as needed.
• Propose new reconciliation methods based on data observations to enhance accuracy.
• Conduct daily reconciliation between Xero invoices and the Sleek platform to ensure accurate recording of all services.
• Undertake additional administrative tasks as directed by the Head of Operations.

Qualifications:

• Strong organizational and multitasking abilities.
• Proficiency in using office equipment and software, including email and data entry systems.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in handling data and documentation.
• Ability to work independently and as part of a team.

In your role as eCommerce Sales Specialist/ Asst Manager/ Manager, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Center of Excellence Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to Head of e- Commerce ,South East Asia.

Key Responsibilities

• Defines & develops strategic pillars to drive growth across the region
• Ensure perfect implementation of the basics of eCommerce in the region to build on solid foundation for future sustainable growth
• Win with the winner, with perfect activations for key Events in eCommerce platforms
• Build strong relationship and JBP with external stakeholders such as eRetailers, Marketplaces, 3rd parties and partners
• Lead a test & learn approach from this extremely dynamic region, that can be shared with the eCom Global community
• Accompany the fast moving retailers Lazada/AliBaba/ Shopee/ Redmart/ Amazon etc … in their tests and new services, to gain a 1st mover advantage in Coffee
• Collaborate closely with the local marketing team to develop a differentiated e-commerce channel marketing and sales activation plan to drive key metrics , quality ads content and traffic acquisition
• Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.
• Identify and support any new or additional business opportunities, to improve, step change or create a breakthrough for the eCommerce channel, for eg, channel development, product development to operational improvements, innovations etc.
• Identify and close performance gaps at country
• Deliver business KPIs: Nos, GP, MarketShares, Share of Search, Eventing
• Partnership collaborations with external partners to drive higher value to our brands and eCommerce platforms
• Any other ad-hoc matters

We are seeking an experienced Application Support Analyst with expertise in payments systems, specifically with SWIFT and ISO 20022 protocols. The successful candidate will play a key role in supporting mission-critical applications in a fast-paced financial services environment. You will collaborate with internal and external stakeholders, troubleshoot issues, and ensure the smooth operation of payment-related systems.

Provide Level 2/3 Support: Handle support requests and incidents related to payment processing applications, ensuring timely resolution of issues.

Payments Expertise: Work extensively with payment systems and messaging formats, including SWIFT (MT, MX), SEPA, CHAPS, and ISO 20022 standards.

System Monitoring & Troubleshooting: Proactively monitor the payment applications, identify performance bottlenecks, and troubleshoot system failures.

Incident & Problem Management: Ensure incident logs are maintained and followed through until resolution; engage in root cause analysis for recurrent issues and implement permanent fixes.

Collaboration with Development and Infrastructure Teams: Liaise with cross-functional teams to escalate and resolve issues as needed. Coordinate with the development team on bug fixes, patches, and enhancements.

Change & Release Management: Participate in the deployment of updates, patches, and configuration changes to payment applications. Ensure proper testing and minimal disruption during rollouts.

Compliance & Documentation: Ensure compliance with internal and external policies regarding security, risk management, and regulatory standards. Maintain detailed documentation on processes, workflows, and resolutions.

Stakeholder Communication: Provide regular updates and reports to business stakeholders on the status of incidents, maintenance activities, and application health.

Knowledge Transfer & Training: Share expertise and knowledge with other team members to build technical skills and increase understanding of payment systems across the support team

4+ years of experience in Application Support roles, specifically within the financial services/payments domain.

Proven experience with handling incidents and problem management in a payments environment.

Hands-on experience with SWIFT payment systems, including MT/MX messaging formats.

Strong understanding of ISO 20022 standards and their implementation in payment systems.

Experience with other payment processing systems (ACH, RTGS, etc.) is highly desirable.

Good Knowledge of SQL, Unix/Linux commands, and scripting for troubleshooting.

Join our elite team at Belmond and become an ambassador for luxury experiences that set us apart. We are in search of an exceptional sales professional to elevate our market presence in China and drive significant growth through strategic relationship management.

Role Overview:

In this pivotal role, you will be at the forefront of crafting exclusive travel narratives for high-end clientele. Your mission will be to cultivate existing partnerships while seeking out lucrative new accounts within trade and corporate sectors.

Primary Responsibilities Include:

- Implement proactive account management strategies to exceed challenging revenue targets.

- Collaborate with our distinguished sales leadership in China to tap into emerging market segments.

- Educate potential clients about our exquisite portfolio using all tools available, including Power BI Microsoft analytics and OSC database management.

- Align closely with property based sales teams to ensure cohesive strategy execution and lead conversion efforts.

- Carry out comprehensive market analysis, engage in luxury focused trade shows, and maintain up to date product knowledge enhancing your territory’s conversion ratios.

What You Bring:

- Bachelor’s degree is preferred; however, hands-on experience holds significant value.

- At least 5 years of solid B2B sales experience within luxury business practices.

- A proven track record demonstrating selling skills with a results-driven approach.

- Customer-centric mindset with deep familiarity with Belmond's properties and offerings.

- Knowledgeable about B2B distribution channels along with standard commercial strategies.

- Exceptional bilingual communication abilities in English and Mandarin are essential for success.

- Proficiency in utilizing Microsoft Office suite tools effectively.

What We Offer:

- Belmond takes pride in nurturing its talent pool as much as pampering its guests.

- As part of our full-time team:

• You will benefit from a comprehensive package aimed at promoting your well-being and professional growth.
• Enjoy competitive salaries complemented by a spectrum of benefits designed around your health and happiness.

At Belmond, each journey we craft is as remarkable as the individuals who compose our team.

We invite you to bring your passion for excellence to an environment where your talents can soar.

Embark on this exhilarating career path by submitting your resume alongside a compelling cover letter that echoes our pursuit of unparalleled service standards.

This is your moment.

Apply now — your adventure with Belmond awaits!

The Belmond & LVMH Family

We are proud to be part of LVMH and the Belmond global collection of iconic hotels, trains, and river cruises, which create exceptional experiences worldwide. When you join Belmond, you join an international family of history-rich hotels and breathtaking destinations where our employees are at the heart of the Belmond experience.

What’s the Role?

We're looking for a SEO Content Specialist who’ll focus on English-speaking APAC markets to join our growing SEO Content team. You’ll have the opportunity to learn all about SEO, by taking ownership of blog content strategy for multiple markets in the Pacific and Southeast Asia region.

Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links - but we do believe in great copy that inspires and helps readers to find answers.

We’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing helps  the end user.

This role is ideal for someone with junior level experience in SEO content marketing, who is passionate about blogging and content creation.

Your Mission

• Produce high quality SEO optimized content in English for multiple blog locales - most notably Wise’s AU, SG and NZ blog 

• Own your content - from ideas to briefing, proofreading, editing and finally publishing articles: you will own every stage of the process

• Conduct keyword research using Ahrefs, SEMRush

• Target mainly personal customers and understand the wants, needs and pain points of our potential new customers

• Explain our products in an easy to understand way for the readers

• Edit copy - you’re not afraid to fix copy or make direct changes when necessary

• Make data-driven decisions using a range of SEO and analytics tools

• Optimize older articles to improve conversion rates and boost performance

• Communicate key insights and obstacles to the team and broader Marketing team

• Find, coordinate and manage a bunch of talented freelance writers

• Follow frameworks - you will ensure our content follows legal, brand and PR guidelines

• If you're experienced in SEO, you might help us identify a new way of working or initiative that helps bring growth to our channel as a whole, not just your locale

 This Role Will Give You The Opportunity To

• Own some of the most promising blog locales in Wise and directly see your impact i.e. how your articles bring new users

• Work autonomously with help from your lead and other team members

• If you’re already experienced in SEO, you may have a chance to identify a new way of working or initiative that helps bring growth to our channel as a whole

• Deepen your SEO and marketing skills by working with talented people in the team

• Work in the SEO content team, probably the most international team in Wise, which consists of 37 (and counting) people from 20 different countries

• Be flexible in how you work, we understand that everyone needs a little something different so we’ll do our best to make it happen

• All this in an exciting international environment full of smart people in cool offices

• Occasionally travel to Tallinn office to meet the rest of SEO content team

What you get to do in this role:

• Lead a team of Sales Executives to drive rapid new business sales growth in FSI accounts across the region
• Drive sales strategy for the region in alignment with the plan and in coordination with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
• Collaborate with the broader, regional Senior Leadership team to drive culture and sales success – contribute to strategy, planning and business decisions.

• To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
• Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
• Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executive
• Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
• Preparing proposals, agreements, sales reports, and presentations.
• Coordinating and responding to all requests for internal meetings.
• To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc.)
• Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
• To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
• Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
• Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc. of the Hotel

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the Third Party Risk Management Specialist - APAC

Third Party Risk Management (TPRM) Specialist - APAC is the intermediate level role in Wise’s Third party Risk management. This individual is responsible for ensuring the outsourcing activities comply with relevant outsourcing regulations and laws, align with internal policies and procedures, and are effectively governed to minimise risk exposure in the regional level. The role involves coordinating TPRM efforts globally, supporting regional stakeholders teams, coordinating audit finding and other gaps, and facilitating reporting activities in the APAC region. 

The specialist will collaborate with local internal teams and other stakeholders to manage and report on outsourcing risks, ensuring effective third-party risk management across the company.

Third Party Risk Management (TPRM) Specialist - APAC duties and responsibilities:

1. Outsourcing risk communication and remediation support
   
   Facilitate the presentation of regional outsourcing risk profiles locally. Provide support for outsourcing-related remediation activities, ensuring that control measures are fit for purpose and meet country-specific requirements and align with global program. 
    
2. Support with risk appetites and KRIs
   
   The specialist assists in establishing and defining the risk appetite for entities, ensuring alignment with overall business objectives and risk management strategies. Role to perform KRIs mapping to identify and monitor key risk indicators.
    
3. Global-Regional coordination and oversight
   
   Lead global coordination efforts of TPRM program regionally, overseeing the alignment of policies and procedures with regulatory requirements, supporting regional teams in their TPRM activities, and providing oversight for policy adherence and procedure effectiveness.
    
4. Regional Compliance and Regulatory expertise
   
   Maintain up-to-date knowledge of relevant regional outsourcing regulations globally and related  laws  affecting third-party risk management. Ensure the TPRM program aligns with regional regulatory requirements and best practices, and design a strategic foundation for building processes and operationalizing relevant regulatory expectations.
    
5. Reporting and audits
   
   Support regulatory reporting requirements, Risk Committees and local Boards, ensuring that information regarding critical vendors are presented and with the updated risk status, maintaining local outsourcing registers in compliance with regulatory mandates is accurately and timely reported and communicated.
    
6. Support and collaboration with regional teams
   
   Coordinate with regional teams to identify and address regional issues and challenges in the TPRM area, ensuring that the Wise's third-party risk management efforts are cohesive and aligned across all operational areas and regions. 
    
7. Build third party risk awareness and trainings 
   
   Build and embed a culture of awareness about third-party processes, and deliver training and workshops to stakeholders involved in managing third-party relationships, continuously improving their understanding of processes and the TPRM program.
   
   The Specialist is reporting directly to the Third Party Risk Management Lead. 

You are the perfect fit if you have:

• Strategic oversight and a thorough understanding of outsourcing risks.

• Experience in outsourcing and third party risk management practices.

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation.

• Excellent coordination and project management skills to coordinate TPRM efforts globally and regionally.

• Possess compliance knowledge and understand how to apply various regulations effectively.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of local regulations, law and industry expectations, comfortable working in a fast-paced environment and being flexible with priorities changing.

• A “can do” attitude and a passion to tackle challenges and get things done.

• Knowledge of regulatory framework, comfortable working in a fast-paced environment and being flexible with priorities changing.

• Excellent analytical skills with the ability to analyse big amounts of data, laws and regulations. 

• Ability to build relationships and trust within various stakeholders globally. 

A bit about our team and how you’ll be fitting right

As seen above, this role can be quite diverse and gets a bit hectic, hence we’re looking for someone who would thrive in that environment, someone who is happy to jump into the next challenge every week, month or quarter. Great ownership attitude with time management skills is indeed needed. 

In return, we make sure that you’ll have a like-minded and supportive team around you, where you can be confident in working independently in a fast-paced environment. 

We’re looking for someone who never gets settled and keeps giving feedback to the team on the procedures we have built. If you have an idea on how to do things in a better way, we guarantee that you’ll be heard! Our team covers many areas all across the company, meaning that you will have a chance to explore and develop yourself in the directions you prefer.

What do we offer: 

• Starting salary: 6300 

• Company Restricted Stock Units

• Numerous great benefits in our Singapore office 

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible

• Paid annual holiday, sick days, parental leave and other leave opportunities

• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply for the latest 7th August 2024. Kindly attach your Cover letter and resume as ONE document. 

As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting.  

Key responsibilities

• Act as Support Services’ extended arm on site for technical assistance and troubleshooting. Provide hands-on support for end users for incidents that cannot be solved remotely.
• Responsible for on-site configurations, installations and inspections of products and services (e.g. hardware for new employees).
• Provide technical assistance such as troubleshooting of malfunctioning software and hardware, as well as perform local installations for offices and warehouses only.
• Responsible for documentation and communication of ongoing assignments, progress, and potential areas of improvement.
• Provide hands and feet for infrastructure specific needs including physical checks/ work and maintenance (infrastructure vendor management e.g., ISP, telephone etc.) *

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

- Operational Oversight

• Oversee the day-to-day operations of the custody services, ensuring efficient and secure management of digital assets.
• Implement and maintain robust operational processes, including transaction monitoring, asset segregation, and reconciliation.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and quality in service delivery.
• Coordinate with the technology team to ensure the reliability and scalability of custody systems and infrastructure.

- Risk Management

• Develop and implement a comprehensive risk management framework to identify, assess, and mitigate risks associated with digital asset custody.
• Conduct regular risk assessments, scenario analysis, and stress testing to evaluate the impact of potential adverse events.
• Monitor and analyze emerging risks in the cryptocurrency market, including regulatory changes, technological advancements, and market trends.
• Collaborate with the compliance team to ensure adherence to regulatory requirements and industry standards.

- Stakeholder Communication

• Communicate effectively with internal and external stakeholders, including  clients, regulators, and auditors.
• Prepare and present reports on risk and operational performance to senior management and the board of directors.

Job Description:

For our ReviewPro team we are looking for a profile that will reinforce the Sales Operations team to ensure the correct day-to-day running of the sales team and focus on process optimization and compliance.

This is an Entry level position for someone who is hardworking and ambitious to learn and develop within a global multi-cultural organization.

The role:

• Internal process compliance
• Reporting and forecasting
• Focus on increasing sales productivity: Process optimization, Process simplification, Implementations of automations
• Advise the sales management with data driven insights and on driving day-to-day execution
• Support the sales team to achieve both department and company targets
• Support sales enablement initiatives and execution
• Facilitate planning activities and meetings to keep the team aligned
• CRM administration