Total 53,609 sales support specialist job vacancies in Singapore

A role as a sales supervisor could see you based in a variety of different working environments e.g., in a store, office or factory. You'll be able to find job openings at most companies that have sales staff. For example, you could be a sales supervisor in-store for a fashion brand or you could supervise an office-based sales team at an insurance firm.

Your main responsibility will be to get the most out of the sales team by helping with day-to-day tasks, as well as trying to increase motivation and performance. You'll also likely be responsible for budgeting and managing costs. It can be a rewarding role, as you're focused on helping others perform to a high standard.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Smart Home Sales Executive(Indoor)

Permanent, 5days (Off day on weekday), 10am-6pm, Bedok

Job scope

-Presentation, sales n persuasion to clients (Retail)
- Project manage from sales to project delivery.

Requirements
sales-oriented n pleasant

Added advantage

Smart home/ IoT

working hour: weekday – 10am-6pm, weekend- (10am-5pm)

(OFF day any 2 weekday)

Work location :Bedok

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Position : Interior Sales Designer (No Regular Site Visits Required/5.5 Days)– Up to $4000
• Location : North East – Macpherson/Paya Lebar
• Working hours : Monday to Friday | 9am to 6pm | Saturday Half Day
• Salary (commensurate with experience) : Up to $4000 + Attractive Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Interior Design

Main Responsibilities:

• Manage sales enquiry
• Manage min 2-4 projects at any one time (with the assistance of Project Coordinator/Manager)
• Understand homeowners' requirement and prepare for design proposal/mood board
• Drafting of 2D spatial plan layouts
• Prepare BC quotations
• Communicate effectively with client, vendors to address client's requirements
• Work with Project Manager to ensure full onsite project completion
• Coordinate with vendors to ensure the highest quality of onsite work deliveries
• Accompany client to designated vendors for materials, accessories and furniture selections when needed
• Coordinate with inhouse drafter and 3D team
• Source reference material and research to ensure that materials and products are fit for purpose.

Requirements:

• Diploma in Interior Design or any design related with minimum 2 years of experience in HDB/Condo projects
• Proficient in AutoCAD would be a plus
• Space planning, Microsoft Excel and powerpoint
• Ability to demonstrate a basic knowledge of materials and their application.
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Experience in planning and implementing sales strategies.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching and people management skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Scope:

• Attend paid training for product understanding
• Provide technical support to customers
• Promptly respond to customer requests
• Travel for sales three days a week
• Contribute to account strategy and growth
• Execute successful product launches and Coordinate off-site events
• Increase market share in assigned territory
• Fulfill assigned duties/project

Job Requirement:

• Degree in engineering or a business-related field preferred
• Strong communication skills
• Goal-oriented and hardworking
• Desire for personal growth and training
• Preferred possession of a valid Class 3 License

Benefits:

• Performance-based monthly incentive and bonus
• Transport, medical, dental allowances, and AWS.
• Training provided

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Benefits Summary

• Basic up to $2300 + Commission + AWS
• 5 days; Retail hours
• Islandwide (will disclosed during phone call)

Job Description

• Responsible for the day-to-day operations in the retail setting
• Interact with customers, address inquiries, and deliver exceptional customer service
• Maintain efficient control over inventory management
• Perform daily housekeeping tasks
• Aid in arranging shop merchandise displays during new arrivals or store promotions

Job Requirements

• Min 1 year of retail experience
• Must be comfortable with long hours standing and no medical concern is acceptable
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to work retail hours, weekends, and public holidays
• Available for travel to cover various branches

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD-00000998

• UK MNC
• 5-day work week
• S$6,000 Higher
• Proven sales experience in Food/FMCG industry ; HORECA experience preferred
• Experience in managing/leading a team in Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Manager (HORECA).

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers for HORECA (hotel, restaurant, catering) channel
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking, etc.
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis

REQUIREMENTS:

• Diploma / Bachelor Degree in Business or any relevant disciplines
• Minimum 5 years of Sales Experience in Food industry
• Experience in managing/leading a team in Food industry
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Possess own transport is an added advantage

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: S$6,000 higher (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

3D Modeller

(Autodesk Revit, Bentley MicroStation, OpenBuildings Designer & Graphisoft ArchiCAD)

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project and ensure timely deliveries of the outcome.

· Ensure corporate BIM Standards are consistently met in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from the BIM Model.

· To be involved in design, coordination, and liaise with project engineers for drawing submission to the client.

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specifications and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of any of the following BIM Software - Autodesk Revit, Bentley Microstation, OpenBuildings Designer & Graphisoft ArchiCAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

Job Description:

• To work with sophisticated audience comprised of surgeons and healthcare professionals.
• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
• To Identify the needs of new prospects and develop appropriate responses
• To Cross-sell additional products or manage new product introductions as they become available
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• To Maintain training in product features/benefits, and other critical business applications
• To Collect competitive data and remain current on industry, customer, and competitive trend
• To Participate in professional association meetings outside of regular business hours, as required

Requirements:

• Min Diploma/ Degree in related field
• Good analytical and questioning skills coupled with ability to develop and implement sales strategies
• Strong in interpersonal, communication and influencing skills
• Able to work independently with minimum supervision

All qualified applicants, please send in your resume to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.
We regret to inform that only suitable candidates will be shortlisted for an interview.

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Logistics Operation Support - APAC

Do you enjoy being part of team that provides best in class services for our customers?

Would you like the opportunity to work on a wide range of challenges for our customers?

Join our team

A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders.

Partner with the best

In this role, you will manage transportation and related logistics of goods and services to and from internal and/or external customers/suppliers. Understands concepts, methods, procedures and approaches.

Logistics Operation Support - APAC, you will be responsible for:

• Leading the day to day Logistics operations, transportation, and order fulfillment.

• Ensuring compliance with APAC regional regulations & international trade compliance.

• Implementing best practices to improve supply chain efficiency and reduce cost.

• Aligning with other regional logistics lead counterpart to standardize the logistics process.

• Meeting KPIs to measure the logistics performance for continues improvement.

• Having proper shipping planning to meet projects schedule & customer’s satisfaction.

• Working closely with customs operations excellence team to fulfill the local governmental requirements (Duty, Tax payment/FTA/duty refund/ License..etc.) specially in Korea plant.

• Implementing standard tracker to enhance visibility.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

• Hybrid work arrangement

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

Job Info:

• Monday - Friday 8.30am - 5.30pm
• Boon Lay
• $5000 - $6000 + Transport Allowance + VB

Job Description:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.
• Any other responsibilities as deemed appropriate and relevant.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

JD1007

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

• Position : Sales Support Engineer (Electronic Components) - Up to $4500
• Location : Central - Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $4500 + Profit sharing Commission + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Power Electronics
• Career Advancement: Progression to Sales Engineer

Main Responsibilities:

• Support Sales Manager in post-sales activities;
• Providing detailed technical information to sales channels
• Provide technical support to existing customers; identifying and resolving customer challenges, escalating as required
• Developing and generating potential leads
• Assist to prepare technical presentations and customer visit reports.
• Work with customer R&D to achieve design-win of our products.
• Occasional travelling in SEA region.

Requirements:

• Diploma or Degree in Electrical / Electronics with minimum 3 years of technical experience in power electronics.
• Technical knowledge of Electronic Components is required
• Proficient in Excel & Word.
• Bilingual in English and Mandarin to communicate with Chinese Stakeholders.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

What you will do:

• Drive commercial intensity, sales effectiveness, and business growth in the Asia Pacific region covering all lines of business.
• Conduct strategic planning, data analysis, process improvement, and stakeholder management.
• Manage processes, policies and system solutions of sales performance and incentives through collaborating with regional & local sales teams, HR, Total Rewards and Finance functions, whilst supporting the sales & commercial leadership to drive continuous improvement on sales productivity, pipeline health and effectiveness to enable profitable growth.
• Primarily focus on driving execution within the Asia Pacific field businesses and be part of a newly constructed global team.
• Actively participate in the drive to create global standards, and support initiatives spanning multiple businesses.
• Report to the Asia Pacific Commercial Sales Operations Leader – Sales & Commercial Excellence department.

How you will do it:

• Lead the Commercial Sales effectiveness initiatives & cadences with Country Sales, Finance, HR teams to increase sales efficiency and effectiveness.
• Identify and develop performance indicators and measurements, define commercial KPI tracking mechanism and establish sales dashboards to ensure accountability & ownership, driving meaningful discussions during sales & commercial reviews.
• Design, deploy and maintain tracking and reporting of performance measurements via advanced data analytics tools (Power BI, Tableau, SQL, Access, Excel etc.) & robust IT systems (CRM, ERP etc.) to support sales & commercial intensity.
• Contribute to APAC & Global Commercial Business reviews with data insights on sales quota/ performance, key performance metrics, and identify trends or areas for improvement – utilizing tools/ dashboards/scorecards for Countries, LOBs, Verticals, Accounts, Digital Solutions, Growth Initiatives.
• Oversight of sales performance and incentive governance model ensuring right process & cadence in place for sales capacity tracking, sales quota setting, performance tracking and incentive payout.
• Support sales incentive plan updates with Commercial leadership team and Total Rewards experts to drive right seller behaviors to meet business goals.
• Champion APAC Commercial Operations community through commercial programs; collaborating with business & sales leaders/ operations to develop growth strategies and aligned execution, creating trusted and valued partnership with all teams.
• Lead overall communication and drive change management during process and system roll out across the region.

What we look for:

• Minimum 8 years working experiences from Industrial MNC or Management Consulting.
• Bachelor’s Degree from a recognized University in Business Management, Sales & Marketing, or Engineering concentrations required.
• Experiences in assessing, analyzing, and solving complex commercial issues, dementated capabilities of communicating the implications, facilitating problem solving, and driving consensus.
• Skillful in using data analytics tools (Power BI, Tableau, SQL, Access, Excel etc.) and familiar with Salesfore.com or other CRM systems, rich experiences of creating business intelligence dashboards through consolidating multiple data sources with simplified visualizations and capacities of automated and/or scheduled refreshments.
• Creative problem-solving skills, conflict management within different organizations (centralized matrix organizational structure).
• Ability to deep dive into data, break down complex problems in a simplified way, conduct root cause analysis and provide clear, well-thought-out recommendations for improvement.
• Self-directed with ability to work autonomously and collaboratively and a focus on results.
• Strong influencing capability to integrate and work with cross-functional teams from different backgrounds, cultures, and geographies.
• Excellent presentation and communication skills, with the ability to interact at all levels.
• Fluent in English, both verbal and written.
• Agile, self-starter and can-do attitude is a must.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

As an Area Sales Specialist for Electrification business, you will be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy.

Reporting to Sales Manager, you will be achieving both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction.

Responsibilities:

• Selling products/systems/services to customers, focusing on volume, mix, and profitability targets for the assigned divisions.
• Establishing and maintaining effective customer relationships to understand their needs, promotes their understanding of ABB’s complete product/systems/ services offering, and aligns with them to provide a solution.
• Ensuring a positive customer experience throughout the sales process.
• Preparing sales plans using ABB authorized tools. Performing regular status reviews and proposes recovery plan(s), in case of any potential order shortfalls.
• Creating added value for the customer and ABB and ensuring the successful outcome of transactions, contracts, and proposals, by using effective sales techniques.
• Communicating to the customers about the details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.
• Ensuring efficient marketing activities and communicates value proposition to customers.
• Identifying and driving the development of new market opportunities in the designated market.

Requirements:

• Degree in Electrical Engineering with ideally some years of Sales experience
• A Self-starter
• Knowledge in cable protection/management products and Earthing & Lightning protection systems
• Knowledge in Medium Voltage (MV) applications and products is an added advantage
• Willing to travel 50%

Job Description

• Develop FF&E specification documentation.
• Preparation, selection and development of FF&E, fabrics, finishes, artwork & accessories.
• Review samples, shop drawings and materials etc. for compliance with specifications and design intent.
• Provides FF&E advice and guidance to the design team.
• Attend and participate in meetings, design reviews etc.
• Coordinate with the interior design team to execute all FF&E design solutions.
• Inspect quality of FF&E pieces, specifying and scheduling for entire FF&E packages, liaising with suppliers and contractors, procurement, and on-site coordination.
• Attend and review the installation of all FF&E items.
• Keep up to date with industry developments, products, and trends, and share within the team.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibility

• Provide networking and enterprise solutions to target clients
• Understanding of customers’ needs and providing prompt and suitable solutions
• Expand company customer base and generate sales revenue.
• Identify and create sales opportunities from assigned and prospect accounts.
• Grow and maintain good relationships with suppliers and customers.

Requirements

• Min Diploma / Bachelor Degree in IT or Business and work experience as sales representative
• Possess a goal-oriented mindset, determination, keen to learn
• Excellent selling, negotiation and communication skills

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: EEST
EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Learn and develop as part of a driven and supportive regional team.
• Work with impact to support sales growth and customer excellence to help more people hear and be heard.
• Fixed term contract on-site role in Singapore until June 2024, with potential for conversion to permanent role.

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to hear.

The Opportunity

An opportunity now exists for a customer service and operations specialist to join our Asia Growth Markets team based in Singapore.

In this position, you will provide customer service and operational support to Cochlear’s professional partners, distributors, candidates and recipients, and cross functional internal stakeholders to drive business growth, success in execution of Order to Cash Management, CRM project and process improvements.

Key areas of accountability include:

Customer Service and Operations for Asia Growth Markets

• Administer and drive order to Cash Management processes, working with distributors and country teams, ensuring the country teams are on track with orders to forecast with clear cut off timelines.
• Manage distributor relationships to drive continuous improvement of processes (i.e. service warranty and service initiatives) to increase the distributors’ efficiency and effectiveness.
• Provide the necessary training to uplift distributors’capabilities in customer support and improve distributor’s knowledge of products including care and maintenance and upselling services.
• Manage Salesforce.com (SFHC) cases – triage,close cases, match and maintain recipient accounts.
• Salesforce Health Cloud Subject matter expert: SME support for the region,conduct training to internal and external stakeholders including sales & commercial operations to self-serve.
• Collaborate with Malaysia Shared Services team to refine and improve order management process, service contract process including implant and device registration process in a timely manner
• Drive / initiate process improvements that will increase efficiency of the Order to Cash processes and other related work flow.
• Support Services Segment (upgrade sales and repairs) in Asia Growth Markets
• Drive service alignment with distributors, conduct site visits to map the service process in-countries, identify gaps and refine processes for improvements on care and maintenance and uplift distributors capabilities to upsell. (*light travels as needed)
• Identify trends in warranty, service repairs and recommend opportunities for upsell and optimise service offerings.

Cochlear Care Centre in Singapore (Candidate and Recipient walk-ins)

• Provide quality customer experience to candidates, recipients, caregivers and/or family members of recipients. (ie. Troubleshooting, counselling for upgrades, attending to customers’ queries / requests.)

Business analytics/decision support and reporting

• Use of BI/Oracle/SHFC to develop useful reports that will increase understanding of business health – eg. Warranty, registrations, case management activities etc.
• Act as business partner to provide analysis with useful/practical recommendations to improve process, efficiency and optimise cost savings.
• Assist with the preparation and analysis of data for quarterly business reviews

Local Administration support

• General office admin including office maintenance, supplies replenishment
• Logistics support for events
• Marketing support – courier /pack marketing materials
• Any other duties as assigned from time to time.

About you.

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. As a regulated company, Cochlear has a responsibility to hire people with the right skills and qualifications to do the work.

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

• High School Certificate or equivalent
• Minimum 3-5 years’ experience in operations,account management, or relevant field
• Excellent written and oral communication skills (English)
• Strong analytical and problem-solving skills, ability to crunch large amount of data
• Must be highly organized, detail orientated,and work with a high sense of urgency
• Ability to prioritize work and deliverables and multi-task
• Keen learner with an open mindset towards continuous improvements
• Strong computer skills with experience in Microsoft Office
• Must be able to work effectively in a team environment
• Strong interpersonal skills with excellent customer service engagements expected across internal and external customers

Ideal:

• Bachelor’s degree in an area related to hearing health, healthcare, or Audiology
• Previous customer experience or account management experience or customer services in healthcare/medical field would be an advantage.
• Experience with Oracle ERP and/or Salesforce would be an advantage
• Additional language ability is an advantage (eg.Mandarin speaking due to interactions required with customers engagements with walk ins, calls and events).

Why Cochlear?

Cochlear pioneered and is the global leader in the research and development, manufacture and marketing of implantable hearing solutions. Cochlear’s global headquarters is located on the campus of Macquarie University, Sydney, Australia to enable links to world leading hearing science research. A success story in the commercialisation of R&D, Cochlear has a 70% share of the global market, employs more than 2,500 people worldwide, operates directly in over 20 countries and sells in over 100 countries. Over 250,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution.

Cochlear can offer:

• The Work - A high impact job supporting world leading technology
• The Organisation – A global leader in active implantable medical device hearing technology
• The Opportunity – To make a difference to the quality of people’s lives

How to Apply:

If you are interested in being considered for this role then please submit your resume and a covering letter detailing your suitability for this role via our Careers Page www.cochlear.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Responsibilities:

· Prospecting and hunting for new customers

· Schedule sales appointments

· Maintain and update prospect/customer database

· Qualify customers’ needs and requirements

· Present the features, advantages and benefits of proposed solutions

· Prepare quotations and proposals

· Follow up with prospects and close sales

· Manage customer accounts

· Build customer relationships

Requirements:

· GCE ‘A’ Level, Diploma Holders

· 2 years’ experience in software solution sales

· Good communication and presentation skills

· Motivated and self starter

· Basic + High Commission

Clinic Manager

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $4,000 - $4,800 + AWS + VB
Location: Napier

Job Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Responsibilities:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 5 years of marketing experience
• Prior working experience in Beauty, Personal Care or any other FMCG industry would be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.