Total 721 Director/C-Level scientific operations manager job vacancies in Singapore

Job Description

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Position Overview:

As the Operations Head, you will be responsible for overseeing all aspects of operational efficiency and delivery excellence within the organization. Your role will encompass strategic planning, resource allocation, process optimization, and team leadership to ensure the successful execution and delivery of projects and services. The ideal candidate will possess strong leadership skills, a deep understanding of operational processes, and a proven track record of driving results in a fast-paced environment.

Key Responsibilities:

Strategic Planning:

• Develop and implement operational strategies aligned with the company's goals and objectives.
• Collaborate with senior management to define short-term and long-term operational goals.

Operational Excellence:

• Streamline operational processes to improve efficiency and reduce costs.
• Establish and monitor key performance indicators (KPIs) to measure operational performance.
• Identify areas for improvement and implement initiatives to enhance operational effectiveness.

Delivery Management:

• Oversee the end-to-end delivery of projects and services, ensuring timely completion and high-quality deliverables.
• Allocate resources effectively to meet project deadlines and client expectations.
• Implement project management best practices to optimize delivery processes.

Team Leadership:

• Provide leadership and guidance to the operations and delivery team.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Set clear goals and expectations for team members and conduct regular performance evaluations.

Client Relationship Management:

• Serve as the primary point of contact for clients regarding delivery-related matters.
• Build and maintain strong relationships with clients to understand their needs and expectations.
• Address client concerns and ensure high levels of client satisfaction.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on operations and delivery.
• Implement effective risk management practices to ensure the integrity and security of operational processes.

Financial Management:

• Manage budgets and resources efficiently to achieve operational targets.
• Monitor expenses and identify opportunities for cost savings without compromising quality.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in a senior operations management role, preferably in a similar industry.
• Strong understanding of operational processes, project management methodologies, and quality assurance principles.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire teams.
• Exceptional problem-solving abilities and strategic thinking capabilities.
• Outstanding communication skills, both written and verbal.
• Demonstrated ability to manage multiple priorities and deliver results in a dynamic environment.

Additional Requirements:

• Familiarity with relevant software tools for operations management and project delivery.
• Commitment to upholding ethical standards and promoting a culture of integrity within the organization.

Job Summary

The Accounting Manager is in-charge of full set accounts of accounting bookkeeping for all subsidiaries of the group apart from Vietnam accounting. This is an exciting new opportunity which allows full remote work.

Responsibilities
- Supervise Accounting and Finance team
- Oversee all financial operations of all entities of Bitcastle Group
- In charge of all monthly/quarterly/yearly accounting reports for all entities of Bitcastle group, including preparation of group financial consolidation reports, tax filing documents, cashflow management report, bank and crypto reconciliation report
- Review and make all journal entries including accruals/ adjustments ; may determine and prepare appropriate journal entries for more complex business transactions
- Handle transfer pricing project for group entities
- Profit and loss management, financial analysis, proposal and implementation of profit improvement
- Establishment of accounting and financial structure (identification of current status, identification of issues, and formulation and implementation of improvement plans), implement accounting system of group companies
- Handle financial risk management reports periodically, collaborate with product sides to identify risks to make improvements in terms of product and operations set-up
- Instruct data team to build automated report on BI team to capture revenue, expenses and balances in cryptocurrencies on daily basis
- Liaise with development teams to understand how products work on exchange in order to build daily PnL and balance reports for the management team, and prepare daily group PnL report and monthly forecasted group PnL

Requirements

- Minimum 5+ years of experience in Accounting
- Bachelor/Master’s degree in Finance/Accounting
- IFRS familiar
- Proficient in English and Japanese communication (speaking and writing)
- Experienced in multi-country – multi entities accounting is mandatory
- Perform under time constraints and meet deadlines

Preferred

- Experienced in crypto/ forex industry
- Tech-savvy and at ease with new technology usage and implementation
- Detail-oriented
- Can-do attitude
- Autonomous
- Work in a remote and globally distributed team

Key Responsibilities:

1. Assist the team in operating and expanding Earn products, and strategize their growth.

2. Plan and execute various activities to stimulate user engagement and product growth.

3. Seek collaboration opportunities with token partners to widen market reach.

4. Collaborate with cross-functional teams such as product, marketing, customer service, KOL affiliate, etc., to ensure smooth product operations.

5. Monitor and address Earn product issues by coordinating with internal and external stakeholders.

6. Undertake initiatives with internal and external stakeholders to attain the set KPIs.

7. Assess the performance of marketing campaigns and product growth using data analysis and user feedback.

8. Assist the team in handling VIP and institutional clients, and onboard more clients for Earn products.

9. Understand each protocol mechanism deeply and as well as cooperate with top-tier protocols to expand the LSD market.

Required Qualifications:

1. 4+ years traditional finance background and 3+ relevant Fintech product experience. Bachelor's Degree in Business, Finance, Technology, or a related field.

2. Strong understanding of the Fintech industry

3. Demonstrated experience in product growth or operations role.

4. Excellent problem-solving skills and the ability to coordinate with multiple stakeholders.

5. Strong data analysis skills and the ability to use data-driven decisions to drive growth.

6. Excellent communication and people management skills.

Job Title: Chief Engineer / Chieft Technical Manager

Company: Tangshan Baichuan Intelligent Machine Co., Ltd Singapore Branch

Location: Singapore

About Us:

Tangshan Baichuan Intelligent Machine is a leading player in the rail depot equipment

manufacturing industry, dedicated to providing innovative and high-quality solutions for rail

depots around the world. With a legacy of excellence and a commitment to sustainability, we are

seeking a dynamic and experienced General Manager to lead our team and drive the company's

growth.

Responsibilities:

Lead the design, development, and optimization of rail depot equipment, ensuring the efficient

operation of the system.

Conduct technical research and innovation to provide reliable engineering solutions for our

products.

Take charge of team leadership, coordinate project progress, and ensure the achievement of

engineering quality and deadlines.

Participate in technical training and team building activities to enhance the overall technical

proficiency of the team.

Qualifications:

Bachelor's degree or higher in engineering or a related field, with relevant work experience.

Proficiency in the technical aspects of rail transit subway vehicle maintenance facility equipment,

familiarity with industry standards and regulations.

Excellent team leadership and communication skills, with the ability to efficiently coordinate

project progress.

Sharp insight into new technologies and engineering methods, coupled with an innovative spirit.

What We Offer:

Competitive compensation and benefits, including performance bonuses and training support.

Excellent career development opportunities, collaborating with a world-class professional team

and continuously challenging yourself.

A thriving atmosphere of technological innovation, providing state-of-the-art work facilities and

resource support.

Our Client is an established company in Singapore, who is seeking to recruit a Associate Director, Operations (Data Centre), Malaysia.

Associate Director, Operations (Data Centre), Malaysia

• To review and reform the existing Data Centre network and IT system.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS).
• To introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• Manage resources in manpower, capital, and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient, and cost-effective manner.
• Work with Procurement on all the tender processes and internal team on the specifications/requirements, to ensure all contracts and tenders are process in accordance to policies. Work with Project team on submitted tender, evaluate feasibility, life cycle cost and maintenance requirements of the design, equipment and services rendered.
• Update senior management on overall performance status and activities for the department.
• Strategize and lead the department towards centralization, digitalization, and data analytical to improve Data Center resiliencies and efficiencies.

Skills for Success

• Degree/Diploma in IT Network, Mechanical, Electrical, Building Services, Facilities Management, or related disciplines.
• Minimum 15 years of experience in mission critical facilities.
• Manage the relationship with the client, vendor and all stakeholders.
• Perform other job-related duties or special projects as assigned.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Excellent interpersonal and communication skills
• Ability to multi-task, work under pressure and within tight deadlines.
• 
  

Technical Skills

• Knowledge in DC Network, IT integration, BMS and EMS.
• Knowledge in deployment of IOT, AI and ML for predictive O&M.
• Knowledge in Data Centre/Critical Services management.
• Knowledge on authority regulations such as Electrical, ACMV, security, fire and workplace safety
• Experience in dealing with various external stakeholders such as consultants, contractors or service vendors.
• Knowledge in TIA 942, ISO27001, SS 564, OSPAR, TVRA, SOC Type I/II

Professional Certification:

• Network and IT Expertise
• Singapore Certified Energy Manager
• Fire Safety Manager
• Licenced Electrical Worker (preference)
• Operational Technology (OT)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

· Respect: We embrace diversity and collaboration.

· Innovation:We share ideas and solve problems.

· Grit: We are driven and determined.

· Excellence:We optimize for success.

· Responsibility:We do what’s right for our people and the planet.

What we need:

Reporting to the Chief Legal Officer, this role will serve as a key advisor in ensuring the smooth operation of executive functions and strategic initiatives. This requires a combination of exceptional leadership, organizational, and communication skills, as well as the ability to thrive in a fast-paced environment. This role will be based in Singapore.

Key responsibilities:

· Support and guide the CEO and the Senior Leadership Team in developing cross functional strategies for sales, marketing, and product development

· Coordinate the planning and review processes through MIS reporting initiatives to manage the operations of the business with the corresponding Functional Leads and Country Heads (e.g. systematic cross-functional engagement to document issues that need to be solved, such as Action Taken Reports)

· Suggest and manage strategic initiatives with a data-driven mindset, defining success metrics and undertaking regular reviews of teams and processes for continuous improvement

· Draft and edit content, including verbal and written presentations and communications for delivery

· Performing and/or overseeing ad hoc research projects

· Manage preparation of regular and ad hoc reports to ensure that reports are cogent, complete, current, accurate, and on time

· Organize and manage meetings, including setting and previewing agendas with well-defined objectives, serving as a centralized source of information on progress against action items, deliverables and deadlines

· Analyse complex issues, gather relevant information and provide strategic recommendations to facilitate decision-making processes

· Oversee key projects and initiatives, coordinating efforts across teams and monitoring progress to ensure timely and successful completion

· Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

The successful candidate:

· Bachelor's degree in Business Administration, Management, or equivalent; Master's degree preferred

· Strong verbal and written English communication skills

· Ability to navigate ambiguity and solve complex problems

· Proven experience in similar role, preferably in the TMT(Technology, Media, Telecom) space

· Strong strategic thinking and problem-solving skills, with the ability to analyze complex issues and develop innovative solutions

· Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels

· High level of integrity, discretion, and confidentiality in handling sensitive information and decision-making processes

· Proficiency in Microsoft Office Suite and other relevant software applications

Overview of the job

Did you know that at P&G we consider Product Supply (PS) as the engine that accelerates value creation? Getting thousands of different products onto the shelves in our customer's stores in the right quantities with precise quality in a very good time manner really does present meaningful work every single day!

We are looking for a ESS Operations Leader for ASEAN & MEA for our PHC Regional Business Unit (RBU) who can be a great collaborator with very diverse teams in the Personal Health Care Organization as well as with our External manufacturing business partners. This person will be accountable to ensure Business processes are in place and to deliver the Commercial Business Plan with Operational Excellence. Value accr

etive growth through supply chain mastery, business acumen, and organization building.

Your team

You will report to Senior Director, Supply Network Leader for the RBU. The role will supervise a diverse team of people in ESS Operations, extended Multi-functional team including ESS Quality, ESS Purchases, ESS MPD, ESS Business Planning closely engaging with external multi -functional- Commercial & R&D teams, Finance, Regulatory & R&D team members.

How success looks like

• End to end execution of ESS Supply Chain Operating strategy with External Business Partners.
• Outstanding supply service delivery of Service & Cash targets of ESS Supply Chains.
• Deliver Cost - Net Structural Savings by creating a pipeline of Ideas and
• Deliver Flawless Initiatives of the PHC Business Unit that touch the ESS manufacturing sites.
• Highly engaged & capable ESS organization and improving pipeline for future PS leaders

Responsibilities of the role

• Develop & Implement ESS Operations Master Plan for ESS Supply Chain . Drive strategic decisions impacting supply chain with the lead team
• Deliver best-in-class customer service, Quality, Cost & Initiative partnering closely with BU PS leaders and External manufacturing sites
• Achieve end-to-end supply chain operational sufficiency to support profitable business growth
• Build a robust ESS Operations Organization.

Role Requirements

• 10+ years of consumer & Pharma goods supply chain, manufacturing, operations, quality assurance, Planning and customer service experience.
• Experience in dealing with External Manufacturing partners. Building relationships & Influencing External partner Organization will be critical.
• Experience in production management, Operational efficiencies , Initiative delivery through External manufacturing sites.
• Experience in leading and collaborating with large multi-functional teams with varied strengths.
• Knowledge & expertise of manufacturing & Operational excellence. Knowledge & Experience in IWS system will be preferred.
• Effective English communication skills, both oral and written. Communication within internal P&G stakeholders and External Manufacturing partner.
• Fluency in Bahasa language (Oral & Written) is preferred.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

• Be a part of one the earliest employees in a growing brand globally
• Lots of autonomy and growth opportunities in a growing team

About Our Client

My client is a global F&B brand who is growing their presence in the region and we are helping to build their team here in Singapore. They are looking for a Director of User Operations - Regional who will be responsible for driving customers in the SEA region to their various online channels and grow their userbase. You will be responsible for leading a team of User Operations Manager in each markets and drive their omnichannel presence. The client is a strong industry leader within the F&B retails space with more than 2000+ outlets globally and is expanding to the region. Page is partnering with them in setting up their team here.

Job Description

The Director of User Operations - Regional will be owning the online channels and communities of the brand. You will be responsible for the entire customer lifecycle management (CLM) and the whole customer journey online as well as driving marketing efforts to their online channels across different markets. You will also be reponsible in growing the team and brand presence in new markets as they expand beyond the Singapore and Malaysia markets where they already have a strong presence in.

They are looking for someone who ideally has worked on operational aspects with regards to online F&B channels, be it working with customers or merchants, they are open to candidates who has worked closely in optimising operations with merchants and users in internet companies outside of F&B as well. They will be looking for a hands-on, user-centric individual who is not afraid to roll up the sleeves to get things done and are able to make decisions driven by data. You will need to be well-versed in brand marketing as well as has had directly impacted the user growth for online channels prior. You should have managed multiple markets previously.

The Successful Applicant

The ideal candidate must have the following:

• 6 or more years' of experience in User Operations within B2C Internet companies
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem, experience in managing F&B/retail in an online capacity is a plus.

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-032024-6353548

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is actively searching for an Assistant Director, Building Operations WSHO, Estates to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. He/ She will plan and drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the University in its current campuses and the new Campus.

The responsibilities of this role are:

• Develop, review and update EHS policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure a good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct monthly safety committee meetings, coordinate and organize campaigns, trainings and WSH activities to enhance safety awareness and knowledge
• Conduct incident and accident investigations and recommend corrective / preventive actions
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation
• Audit, inspect and test all fire alarm and protection systems to ensure compliance with Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organization assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support SIT academic, administrative and student activities.
• Any other duties as assigned from time to time.

The ideal candidate will need to have the following qualities and experience:

• MOM registered WSH Officer and qualified Fire Safety Manager
  Minimum 10 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
  Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
  Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured
  Proven track record in managing functions such as policy, planning and project management
  Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
  Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

About the role

GroupM Nexus is seeking a smart, enthusiastic individual to become an integral part of our Advertising Operations team. Our team is responsible for ad serving, creative asset management, web analytics, ad verification and the implementation of other optimisation technologies associated with the execution of digital advertising – and for ensuring digital campaigns are launched on time and run accurately. We provide consultancy to our clients and colleagues and are at the centre of all things tech within the agency. Our team is structured to provide a tailored approach that is both flexible and adaptable to align to our clients needs.

In this job, you'll be accountable for managing and supporting the Ad Operation team, leading and developing future proof workflows and processes to ensure we continue to deliver best-in-class ad operation tools. You'll also be designing specialised Ad Tech solutions across our portfolio of clients, using your knowledge of ad serving systems, Ad tech tools and other new and emerging technologies, to direct and advise stakeholders on the best course of action to obtain the best solution. You will also be working closely with other technology and data strategists, to ensure accurate measurement and tracking across clients’ campaigns .

Some of the things we’d like you to do:

• Manage and develop team members, including their successful induction into the team, the continual assessment of their needs, the delivery of training, and development of their Advertising Operations career.
• Support the recruitment of Advertising Operations resources; help manage and motivate the team on a day-to-day basis; ensuring appropriate resource allocation across clients, efficient workflow and flawless output
• Serves as a key escalation point or project lead (if required) for both internal and external stakeholder for clients and campaigns matters relating to Ad Operations such as;
  • Supporting the team in their daily campaign monitoring efforts to ensure campaigns are running as expected, providing optimization recommendations and escalating to third parties when appropriate.
  • Supporting in the evaluation of workflows and processes in order to streamline cross team functions while keeping us organised and efficient.
  • Supporting the development, implementation and management of Ad Operation standards and best practices across regional/ local teams in APAC.
  • Supporting the project management of creative specification requirements and digital asset delivery; coordinating timelines and leading communications with our agency partners.
• Maintain a high quality standard for the Ad Operations department to ensure 100% operational accuracy.
• Leading the Ad Operations Essence Media Health Check consulting service component on a client to client basis.
• Constantly seek new opportunities to drive added value through efficiency for clients while protecting their investment.
• Execute class-leading campaign tracking implementation strategies through Tag Management Systems as well as creating bespoke tracking code for complex mapping when necessary.
• Serve as a strategic partner for interdepartmental questions; attend internal meetings providing updates or consultation as needed.
• Present in internal team meetings and participate in client meetings.
• Support team leadership in the continual assessment of ad tech platforms and tools; and help lead in testing of different products, including client recommendations, implementations and consulting.
• Project manage and drive ownership of internal initiatives.
• Support client deliverables and projects on an ad-hoc basis.
• Act as an ambassador of ad operations across the agency. Train new starters and continually educate teams on recent developments; building advocacy across the agency.

A bit about yourself:

• 7+ years’ experience in ad operations
• A strong work ethic; able to work under pressure, meet deadlines and deliver results
• Well-developed organizational and project management skills, to ensure you can keep on top of your own and others workloads
• Fine-tuned communication, presentation and influencing skills; with an ability to think creatively and present in a manner that inspires and excites
• Computer literate with superior knowledge of Excel and a strong interest in internet technologies and media
• Knowledge of web technologies including HTML, JavaScript or PHP.
• Diligent with a strong attention to detail and able to deliver projects effectively and efficiently.
• You need to have a solution-based & active mindset, with ability to translate ideas to actions and answer business problems.
• Ability to prioritise a complex mix of work and manage time effectively
• Have an active interest in everything digital and advocate spotting and voicing new trends in the digital advertising industry.
• Thorough and investigative with the ability to identify ‘sales speak’ vs real benefits of a technology
• Able to develop relationships and motivate suppliers and internal team members
• Desire to learn and be part of a dynamic growing team
• Experience of working with Campaign Manager 360, Sizmek, AdForm and other 3rd party ad servers
• Experience of working with DSPs, DMPs, Tag Management Systems or Site and App Analytics tools would be a distinct advantage
• Good knowledge of Information Governance rules and Data Privacy Policies.
• Excellent verbal & written communication skills

More about GroupM Nexus

GroupM makes advertising work better for people.

GroupM Nexus comprise world-leading addressable specialists who provide media activation services and proprietary solutions that limit risks and guarantee outcomes.

Underpinned by our digital media philosophy – everything that can be addressable, should be, as long as it translates into value for our clients – GroupM Nexus offer addressable solutions across Search, Social, Programmatic, Ad Ops, and eCommerce.

As the largest media investment company in the world, we are agency partners to 1 out of 2 Top 100 global brands, representing more than $50 billion in media spend globally.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

About the Role

As VP of Risk Operations, you head up Aspire’s Risk Operations department. You report to the COO and are part of Aspire’s leadership team.

What will you be doing?

• Build and lead the risk operations teams, currently composed of 5 teams and ~15 people
• Lead the operations linked to the scope described above
  • Manage the software we use to manage risk: fraud management software, reconciliation software, and continuously look for new technologies to improve our capabilities and automate our operations
  • Design and maintain the policies, processes, programs.. associated to risk operations
  • Investigate, document, and escalate any incidents, as well as suggest and align on remediative and preventive measures
  • Monitor and test the effectivity and resilience of rules, processes, policies, programs, and continuously improve them
  • Report on relevant metrics: Fraud rates, Reconciliation rates, SLAs, volumes, incidents, automation rates, cost, etc.
• Create, align, own the strategy to manage risks on daily basis across the company, in a scalable and cost-effective manner, including strategies to improve accuracy and hit ~100% automation levels
• Work closely with relevant stakeholders - internal stakeholders like Finance, Product, or Compliance, and external stakeholders like partners or regulators - to rally everyone around creating strong and effective practices across the company, align on the strategy as well as short & long term action plans, resolve incidents and identify and fill gaps, as well as all of the above
• Be the PIC and present the risk updates to Aspire’s Risk Committee

We would love to get to know you if you have the following:

• You are an experienced leader - Minimum 12 years experience; Track record in a leadership role in tech or financial services, as well as in operations
• You are a true owner - You are highly self-driven and take initiative all the time. You make things happen today versus tomorrow, and are hands-on when needed
• You can create, articulate & execute your strategy - You understand the trajectory of the company and create & implement a strategy to bring it to the next level; You can prioritize tasks & targets in a highly unstructured environment
• You can build a team - You are used to hiring A players and coaching your team, and you understand how to address strengths and weaknesses, and leverage new opportunities to uplevel the team
• You can balance risk & business - You are able to make calls that balance risk and business objectives, and are able to rally the stakeholders around them.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service.

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [email protected].

Responsibilities:

• Responsible for sourcing new M&E projects for the company, hire necessary people and execute.
• Propose M&E projects/business plan to the board of directors and obtain necessary budget/investment approval.
• Lead all M&E related aspects of works and liaise with clients and M&E teams as necessary to facilitate contract requirements.
• Provide the planning input for the M&E works.
• Initiate and manage schedule for M&E subcontracts and designs.
• Assist in technical coordination meetings with subcontractors and project staff.
• Responsible for the as-built documents and drawings, for the performance tests, the commissioning and hand over, the snagging and snagging reports.
• Attend consultant and site meetings with the Project Team and to carry out inspections on site to ensure that the M&E works carried out by the builder to meet the desired quality/workmanship and are completed on time and within budget.
• Manage external/outsourced resources (consultants and site supervisory staff) to execute the projects.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Undertake any other tasks or responsibilities as required in the course of work.

Requirements:

• Good knowledge of Singapore standards and code of practice
• Good communication and interpersonal skills
• Able to work independently
• Target oriented in a fast-paced environment

Job Description:

• Provide strategic leadership and technical, operational, financial, and managerial guidance for the successful implementation of projects.
• Ensure projects align with the overall strategic goals and objectives of the organization; revise plans if necessary.
• Oversee all project implementation aspects, including project management, monitoring and reporting, financial transactions, execution of project plans, and performance.
• Select and manage the training of project teams, assign clear roles and responsibilities, provide effective supervision, and manage performance.
• Ensure projects deliver specified results and meet quality expectations.
• Create and manage project budgets.
• Regularly update clients, stakeholders, and executives with reports on the progress and performance of projects.
• Identify and mitigate project risks to avoid delays and cost overruns.
• Ensure compliance with all regulations related to projects.
• Guide individual project managers across a portfolio of projects.
• Perform other ad-hoc duties as assigned.

Requirements:

• Preferred advanced degree in a relevant field
• Project management certification is desirable
• Minimum of 10 years of experience in a leadership position managing multiple projects
• Experience in managing, designing, implementing, and evaluating various projects
• Technical proficiency with industry software and project management tools

Responsibilities:

• Responsible for sourcing new M&E projects for the company, hire necessary people and execute.
• Propose M&E projects/business plan to the board of directors and obtain necessary budget/investment approval.
• Lead all M&E related aspects of works and liaise with clients and M&E teams as necessary to facilitate contract requirements.
• Provide the planning input for the M&E works.
• Initiate and manage schedule for M&E subcontracts and designs.
• Assist in technical coordination meetings with subcontractors and project staff.
• Responsible for the as-built documents and drawings, for the performance tests, the commissioning and hand over, the snagging and snagging reports.
• Attend consultant and site meetings with the Project Team and to carry out inspections on site to ensure that the M&E works carried out by the builder to meet the desired quality/workmanship and are completed on time and within budget.
• Manage external/outsourced resources (consultants and site supervisory staff) to execute the projects.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Undertake any other tasks or responsibilities as required in the course of work.

Requirements:

• Good knowledge of Singapore standards and code of practice
• Good communication and interpersonal skills
• Able to work independently
• Target oriented in a fast-paced environment

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

we are looking for candidates for the following position:

Senior Account Manager / Account Director

1) Senior Account Manager

The Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

Requirements:

• Minimum 4 to 6 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising and marketing communication
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language.

2) Account Director

The Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients. He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product.

Responsibilities:

• Grow the account through strategic initiatives and organic revenue growth
• Always pushing for innovation and new way of doing things that helps build brand and drive sales
• Always pushing to achieve optimized results on campaigns launched.
• Be an inspiration to the creatives by distilling great insights to achieve better creative output
• Lead in new business pitches from brief to ideation

Requirements:

• Minimum 10 years of integrated / digital experience in the advertising industry
• Possess leadership qualities and is able to lead a team
• Must be able to work with various disciplines and different types of business portfolio and clientele
• Self-motivated, and a team player
• Vocal and confident disposition
• Hold a Bachelor’s degree at minimum
• Strong presentation skills a must

• Responsible for the projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements.
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives.
• Strategically plan and execute risk identification and change management.
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information.
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site.
• Monitor, control and coordinate site works with the operations team as well as contractors.
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors.
• Prepare technical proposal for tender team in their submission to Gebiz or Owners.
• Manager project progress reports e.g. Monthly Report, VO Management, EOT Assessment, Project Progress Updates, etc.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

Job Responsibilities:

• Prepare and analyze financial reports, budgets, and forecasts.
• Coordinate the preparation of regulatory reporting.
• Identify and assess financial risks and opportunities.
• Lead the budgeting and forecasting process.
• Manage cash flow and liquidity to meet the organization's needs.
• Understand and assist the CFO in structuring offshore entities.
• Ensure compliance with accounting principles, regulations, and standards.
• Manage and mentor a team of finance professionals.
• Foster a culture of continuous improvement and high performance.

Job Requirements:

• Bachelor's degree in Finance, Accounting, (MBA,CFA,CPA) or equivalent.
• With 5 - 10 years of working experience in a managerial or leadership position or relevant field.
• Strong financial modeling and analytical skills.
• Proficiency in financial software and ERP systems.
• Excellent communication skill.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.