Total 7 Senior Executive senior manager job vacancies in ite cw college west

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

A leading firm within the Semi-conductor industry is looking for an experienced Tax Accountant ! You will be at the forefront of shaping our tax strategy! Work closely with top professionals, driving collaboration across departments to ensure compliance with global tax regulations.

• Report directly to the Group Tax Manager and actively contribute to the Group tax function, fostering collaboration with accounting and tax team members across the organization.
• Ensure compliance with statutory tax requirements by preparing necessary tax returns and computations.
• Manage tax queries, audits, disputes, and resolutions with relevant tax authorities for both Singapore and overseas locations.
• Prepare and review quarterly GST filings and respond to ad-hoc GST inquiries.
• Coordinate and/or prepare the Group’s transfer pricing documentation to ensure compliance with applicable tax regulations.
• Monitor taxes, withholding tax, and manage tax audits effectively.
• Assist in periodic tax reporting and the preparation of tax provisions.
• Support tax-related activities for M&A and strategic projects, including due diligence and post-transaction integration.
• Undertake ad-hoc duties as assigned by the team

• Bachelor's degree in Accountancy or equivalent professional accounting qualifications.
• Minimum of 2-3 years of relevant tax experience, preferably gained from public accounting firms and/or commercial entities, with a focus on taxation.
• Proficiency in local tax laws.
• Strong communication and interpersonal skills.

*Kindly note that only shortlisted candidates will be notified.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

[What you will be working on]

The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours.

As a Head/Senior Officer, you will be expected to:

- Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students

- Promote and market ITE courses to secondary school students, through outreach efforts and programmes

- Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys

- Manage student leaders in relation to the promotion of the College

- Aid in the College’s social media engagement efforts

- Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors.

[What we are looking for]

- You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications.

- You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure.

- You believe in and enjoy working with young adults,

- Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

• Evaluating students' applications for financial assistance schemes

• Advising students and their parents on fee payments and plans

• Liaising with external agencies on bursaries, career-counselling, student insurance, surveys and other student-related matters

• Organising student activities and programmes

• Liaising with self-help groups for our students' welfare

• Overseeing the production of our students' concession and other cards

[What we are looking for]

• At least 3 years of working experience

• A team player with good interpersonal, organisation and communication skills

• Ability to work under pressure, prioritise tasks and meet deadlines

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used by more than 480,000 users worldwide.

THE ROLE

LOCATION: SINGAPORE

Digify is looking for an experienced product designer who lives to create amazing customer experiences. If you’re a multitalented individual who thinks about product development holistically and has great instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. You'll produce intuitive experiences through the creation of efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes while working alongside development teams and fellow product designers.

WHAT YOU'LL BE DOING

• Take the lead on implementation roadmap items
• Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
• Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
• Support your designs with animated, and sometimes, interactive prototypes when needed to demonstrate an interaction
• Serve as a working member of a swiftly moving cross-functional team
• Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
• Conduct lightweight research of the competitive landscape and learn from user feedback

• Have at least 3-5 years of experience in product design
• Demonstrable experience as a product designer in fully responsive web environments
• Proficient in Adobe Creative Suite (e.g. XD, Photoshop, Illustrator, and InDesign) related software
• Strong visual design acumen and attention to detail
• Passion for amazing product design and an appreciation for elegant user experiences
• A well-spoken, humble creator who can present ideas effectively
• Openness to team collaboration, and the ability to give and receive constructive feedback
• An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world

Learn more about Digify by visiting our website, or follow us on LinkedIn to stay in touch.

Royal Ocean Marine is currently seeking a highly motivated and experienced maintenance engineer to join our client's team. As the Senior Facilities / Maintenance Engineer, you will be responsible for assisting the Facility / Maintenance Manager in overseeing all manufacturing operations and ensuring the smooth and efficient production processes. You will work closely with the production team to optimize productivity, improve quality, and implement continuous improvement initiatives.

Responsibilities

• Assist the Facilities / Maintenance Manager in managing and leading the team to meet targets
• Collaborate with cross-functional teams to identify and implement process improvements and cost-saving measures
• Ensure adherence to quality standards and implement quality control measures
• Monitor production schedules and resource allocation to optimize efficiency
• Develop and maintain documentation and procedures related to processes
• Manage and resolve any production issues or bottlenecks
• Ensure compliance with safety regulations and promote a safe working environment

• Bachelor's degree in Mechanical or Electrical/Electronic Engineering or equivalent.
• About 5 years in a supervisory or managerial role
• Excellent leadership and team management skills
• Ability to analyze data and make data-driven decisions
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Those with more senior experience will be considered for assistant manager.
• Experience in manufacturing or engineering /automation companies will be added advantage

Chan Chee Meng

EA 07C3069

R1110620