Total 466 Others/Any service centre manager job vacancies in Singapore

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Job Description & Requirements

Roles & Responsibilities

Our School-Based Student Care Centres provide a caring, conducive and safe environment for children whose parents are unable to look after them during the day because of work commitments. We look forward to grooming the next generation of students via our holistic enrichment programme.

Jobscope:

• Manage the daily operation of the centre.
• Handle administrative duties – student and staff record, correspondence with clients and stakeholders, collection of fees.
• Oversees the staff’s welfare, Staff duty roster and supervise & guide staff in Classroom Management.
• Conduct monthly Staff meetings to plan programmes for the centre.
• Perform any other duties assigned by the Cluster Head
• Manage the centre daily operations and provide the necessary support and guidance to the SCC coaches.
• To liaise with the SCC Coaches & work closely with Teaching Excellence to provide the necessary support and feedback.
• To motivate and work with the team towards achieving excellence and to meet centre target(s) and key performance indicators.
• Supervise activities to achieve developmental objectives. Daily administration - attendance, grade records, health, and safety, etc.

Requirements:

• At least 2 year(s) of working experience in the student care/education industry is required, preferably in a supervisory position.
• Strong planning and organization skills
• Effective communications and classroom management skills
• Love working with children.
• Good interpersonal skills
• Proven leadership skills to lead a team of teachers.
• Experience working with students and engaging them.
• Dedicated and committed.

Gifted & Talented Education Group

We are expanding and looking for motivated individual to join our team.

Customer Service Executive / Manager

(Full Time and Part Time positions available)

Requirements

· All disciplines of study, min ”O” level or equivalent

· Minimum 2 years’ experience in customer service and admin duties

· Team worker with approachable and friendly personality

Job Scope:

· Front desk service and customer management

· Handle calls, emails and walk in enquiries

· Customer service and sales related matters

· Any other projects as assigned

Working Hours:

Off days: Two weekdays off

Weekend availability

Remuneration Package :

· Remuneration will commensurate with experience

· Career path which leads to centre manager

Please submit your resume stating your current and expected salary.

Only shortlisted candidates will be notified.

Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?

Do you take ownership, embrace challenges, and love problem-solving?

Karooooo is one of the largest vehicle telematics companies globally with over 2 millions active users and growing fast. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, while operating with a startup culture. We are looking for a Service Delivery Manager for our Singapore operations including local Customer Support and Field Service Delivery.

Responsibilities

• Manage the after-sales team by setting service standards and ensuring KPIs are met
• Ensure strong and clear coordination between departments for minimal resolution times
• Continually devise and monitor operational processes for optimal service delivery, customer satisfaction and productivity
• Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectations
• Resolve managerial level customer grievances or special requests
• Weekly/monthly reporting for management review.
• Demonstrate a high level of leadership skills and provide necessary training and guidance to the after-sales service team’s staff to achieve full competencies and the highest brand image possible.

Requirements

• Diploma/Bachelor Degree in Business with outstanding academic performance
• Minimum of 5 years’ experience in Customer Service within automotive aftermarket or SAAS industry, experience in a similar industry is an added advantage;
• Excellent written and verbal communication skills
• Proficient in English
• Good leadership and management skills with strong problem-solving competency and an out-of-box approach in providing solutions.

The Call Centre Services Executive will provide exceptional customer service by answering inquiries, resolving issues, and offering product or service information while ensuring the efficient management of facilities and related services. This role combines excellent communication skills with facility management experience, handling customer calls and overseeing operational aspects related to facility maintenance, service quality, and customer satisfaction.

Key Responsibilities:

Customer Service Management:

· Answer inbound calls and respond to customer inquiries, concerns, or complaints related to facility management services.

· Provide information on facility operations, maintenance schedules, service offerings, and processes.

· Handle customer requests with professionalism, ensuring their needs are addressed promptly and effectively.

Facility Management Support:

· Assist customers in scheduling and coordinating maintenance or repair services for the facility.

· Coordinate with the maintenance team or service providers to ensure timely facility upkeep and repairs.

· Monitor and report facility issues, ensuring prompt follow-ups and resolutions.

Call Handling & Documentation:

· Log all customer interactions accurately in the CRM system, specifically noting any facility-related requests or incidents.

· Track and follow up on customer facility-related issues, ensuring timely closure of tasks or service requests.

· Maintain documentation of maintenance schedules, repair records, and service logs related to facility management.

Product Knowledge & Assistance:

· Stay updated on product and service offerings related to facility management (e.g., janitorial services, HVAC systems, security, etc.).

· Educate customers on the facilities and services available to them, offering solutions and recommendations for improving their experience.

Complaint Resolution & Escalation:

· Handle escalated complaints or complex facility-related inquiries, ensuring they are resolved in line with company policies and within acceptable timeframes.

· Escalate unresolved facility issues to higher management or facility teams as necessary.

Performance Metrics & Targets:

· Meet performance targets, including customer satisfaction, first-call resolution, facility service response time, and overall call handling efficiency.

· Participate in regular performance reviews, facility training, and knowledge-sharing sessions.

Outbound Calls (if required):

· Make outbound calls for follow-ups, surveys, or service promotion related to facility management services.

· Ensure that customer and facility data is accurate and up-to-date.

Facility Coordination & Reporting:

· Coordinate with internal facility management teams to report service interruptions, maintenance needs, or new facility requests.

· Provide regular feedback on recurring facility issues or trends that may require long-term solutions.

Team Collaboration:

· Work closely with the facility management, customer service, and maintenance teams to ensure seamless operations and service delivery.

· Collaborate to address facility-related customer concerns quickly and efficiently.

Skills & Abilities:

· Communication: Excellent verbal and written communication skills, with the ability to explain complex facility issues in a simple and understandable manner.

· Problem-solving: Ability to assess and resolve facility-related concerns efficiently.

· Customer Service: Strong customer-centric attitude with a focus on delivering the best possible experience.

· Organizational Skills: Ability to manage multiple service requests and track maintenance schedules.

· Active Listening: Ability to understand customer needs and resolve facility-related issues effectively.

· Technical Skills: Proficiency in CRM systems, office software, and facility management software (if applicable).

Personal Attributes:

l Friendly, approachable, and professional demeanor.

l Strong attention to detail and accuracy in logging requests, schedules, and service records.

l Ability to remain calm under pressure, especially during facility disruptions or urgent situations.

l Resilience and patience when handling difficult customers or facility-related complaints.

Language Proficiency:

Fluent in English

Requirements:

Education & Experience:

· High school diploma or equivalent (required).

· GCE ‘O’/’A’ Levels or equivalent

· ITE Nitec / Higher Nitec in Engineering or Facilities Management will be an added advantage.

· Previous experience in a customer service or call centre role.

· Experience in facility management or facilities support services is highly desirable.

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:
• Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management.
• Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication.
• Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits.
• Contacts HPC clients to address their queries or concerns, including complaints and feedback.
• Maintains a database of all HPC referrals and admitted HPC clients.
• Ensures billing reports for partners are accurate before payment.- Submits attendance information to the ILTC portal for service subvention claims.
• Support the Executive in managing and implementing any changes to HPC's service requirements.
• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:
• Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)
• Financial counselling estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.
• Consent for the use of Personal Data.
• Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc- Rostering and oversight of HPC staff schedules, fulfilment and performance.
• Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.
• To undertake any other duties as requested by the said reporting officer.

Qualifications

• GCE ‘O' / ‘A' Levels or Diploma
• Minimum 3-year experience in administrative work. Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office
• Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted
• Salary range: $1820 - $3044
• Work Location: Buangkok or Toa Payoh
• Working Hours: Mon to Fri: 8am to 5.30pm

Job ID:YYYRR9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include supporting the administration functions, conducting education and training programs, convening meetings, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Senior Executive/Assistant Manager will be part of the team to support the core duties of the centre:
a) Centre Administration
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Administrative support for the running of the centre, including arranging meetings, liaising with third party providers and vendors
- Support financial administration, processing of payment, procurement and budget tracking for centre expenses and donor funding
- Tracking of assets and reporting deliverables to funder

b) Education and Training and the Convening of Meetings and Roundtables
- Support Centre Leads in planning and execution of education and training activities of the centre, such as the ACHS webinar series, ACHS fellowship program, workshops on biosafety and health security law attended by local and international guests.
- The responsibilities would include event planning; liaising with vendors; creation of templates and forms; registration; liaising with participants and logistics arrangements including venue, travel and room bookings; and on the ground support for public seminars, workshops held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of reports

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complex situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector
• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience
• Experience organising events, in-person and online is a requirement
• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content
• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines
• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.
• IT systems savy and proficient in Microsoft Office Applications
• Knowledge of NUS processes and systems is an advantage
• Strong interpersonal and negotiation skills, and ability to interact effectively with all levels of associates, including senior leadership

Responsibilites:

• Conducting Chinese Language Enrichment for Primary / Secondary Levels
• Plan & develop Chinese Curriculum for Primary / Secondary Levels
• Prepare age-appropriate teaching aids and implement the programs in class
• Keep accurate records of children’s progress
• Communicate regularly with parents

Requirements

• Bachelor's Degree / Diploma in Early Childhood / Preschool Teaching / Chinese Studies / Education or equivalent.
• Comfortable to work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Position English Language & General Paper Teacher

• Working days: 4.5 days work week(2.5 weekdays and 2 weekends)
• Location: Serangoon(HQ), Bukit Timah, Tampines
• Salary: $2800 - $4500

Requirements:

• Min Diploma or Degree Holder
• Up to 10 classes per week

Responsibilities:

• Teaching English Language to students(pri/sec) using company’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Semiconductor Industry. Due to their current expansion plan, they are looking for a Accountant to join their team, in hopes of developing the current high performing team. They are located in the Centre.

Job Responsibilities:

• Perform Accounts Receivable activities for assigned vendors, distributors, and customers.
• Conduct cost accounting tasks.
• Manage the Ship & Debit uploading and validation process for assigned distributors.
• Assist with inventory counts and reconciliation with vendors.
• Handle other duties as assigned by the Supervisor, Manager, or Director.
• Participate in Oracle system testing, projects, and implementation processes.

Job Requirements:

• Preferably over 2 years of relevant accounting experience.
• Diploma or Degree in Accounting or a related field is preferred.
• Candidates pursuing equivalent qualifications with relevant hands-on experience are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities:

• Prepare and maintain a sterile environment in the operating theatre.
• Assist surgeons during procedures by passing instruments and supplies.
• Ensure surgical instruments and equipment are sterilized and ready for use.
• Monitor and support patient care throughout the surgical procedure.
• Adhere to strict infection control and safety protocols.
• Maintain accurate documentation of surgical procedures and equipment used.

Requirements:

• Registered Nurse with a valid Singapore Nursing Board license.
• Prior experience as Scrub Nurse.
• Strong attention to detail and ability to work under pressure.
• Excellent teamwork and communication skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

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