Total 2,175 Manager service centre manager job vacancies in Ang Mo Kio, North East

We are looking for a System Delivery Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA.

Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance

Requirements:

Have experience with managing and planning the following:

Routined Maintenance Management

Change Request Management

Service Request Management

Inventory/Asset Management

Service Continuity and Availability

Incident Management, Problem Management

Obsolescence Management

Produce monthly reports on the maintenance details

Communicate with Stakeholders

Able to work in a dynamic environment;

Familiar with CII Systems, preferred.

*Need to travel / station at Changi Airport frequently.

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Programme Lead, the Community Case Manager is key in managing care services for clients and enhancing the capabilities of community carers.

Roles & Responsibilities:

Client Care

• Conduct home visits to assess clients' needs and create personalized care plans.
• Perform psycho-social assessments to recommend suitable service linkages.
• Administer nursing procedures (e.g., monitoring vital signs) in home settings, ensuring safe and efficient use of resources.
• Educate patients and caregivers to improve health outcomes and self-care.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate visit logs and client documentation.

Team Leadership & Development

• Lead and support a team of micro-jobbers, overseeing skill development and work scheduling/assignments.
• Provide guidance on job-related tasks and address challenges faced by micro-jobbers.
• Attend trainings and case conferences to enhance client care and support for caregivers.

Strategic & Administrative Support

• Collaborate with the Programme Lead to plan, execute and enhance program operations and strategic direction.
• Engage in projects as assigned by supervisors.
• Handle administrative tasks, including data collection and report preparation.
• Ensuring compliance with healthcare regulations and organizational policies.

Candidate Profile:

• Registered Nurse with the Singapore Nursing Board.
• Diploma or degree in Nursing.
• Minimum 3 years of experience, with at least 1 year in community nursing preferred.
• Additional qualifications in social work or case management are advantageous.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for elderly care in community settings.
• Proficient in Microsoft Office.

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.

Key Responsibilities:

• Oversee daily operations of the massage therapy department.
• Recruit, train, and manage a team of massage therapists.
• Ensure exceptional client experiences and uphold the highest standards of service.
• Develop and implement marketing strategies to drive client engagement.
• Manage scheduling, inventory, and budgeting effectively.
• Stay updated on the latest wellness trends and techniques.

What We Offer:

• Competitive salary and performance bonuses.
• Professional development opportunities.
• A supportive and friendly work environment.
• Discounts on wellness services and products.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Act as a business partner to develop and maintain relationships with clients
• Develop business strategies, review operational protocols & procedures, and evaluate effectiveness.
• Provide adequate training to improve professional knowledge, and skills.
• Assist in other ad hoc projects as assigned

Requirements:

• At least 4 years’ experience
• Strong leadership skills and people oriented.
• Well organized, strong in problem solving, multi-tasking and can work under pressure.
• Good knowledge of computer literacy, e.g., MS Office.
• Excellent written and spoken English and Chinese.

Job Description:

1) Manage delinquent and bad debt accounts through monitoring and analysing database

2) Guide and ensure team members negotiation skills are effective

3) Responsible for repossession matter including auction and tender of repossessed assets, according to the rules and regulations

4) Initiate, handle and monitor legal actions with solicitors

5) Assist in review, develop and executing collection action plans and strategy towards achieving set targets

6) Handle and manage complaints or issues escalated from internal collection teams

7) Weekly review and conduct monthly meeting according to frequency

8) Preparing monthly management reports on the collection and recovery position

9) Continually evaluate internal processes and improve

10) Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals

Requirement:

1) Academic qualification: Diploma & equivalent

2) At least 5 years of working in handling collection and debt recovery

3) High level of integrity, meticulous and detail-orientated

4) Strong ownership with ability to operate in a flexible, dynamic environment

5) Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines

6) Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace

Job Description:

• Key channel of communication for customers and act as escalation in the event of customer issues
• Maintain good customer relationship to ensure that customer’s needs and expectations are met
• Organize internal meetings, discussions etc. to address issues which will affect program deliverables
• Planning and execution to prepare the organisation for customer’s Product Lifecycle Management
• Report project status, issues and implemented solutions
• Lead Value Engineering Activities & Project Management
• Liaison for customer visits
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Business Administration or Engineering or any field
• At least minimum 3 years project management experience for OEM/ODM business
• Proficient with Microsoft Office especially Excel
• Excellent communication and problems solving skills
• Strong operational knowledge
• Willing to perform overtime

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Key Responsibilities:

• Manage daily operations of steel manufacturing processes.
• Plan, organize, and supervise production schedules.
• Ensure compliance with safety, quality, and efficiency standards.
• Monitor inventory, procurement, and resource utilization.
• Lead, mentor, and motivate a team of production staff.
• Collaborate with cross-functional teams to improve processes and meet targets.

What We’re Looking For:

• Proven experience in steel manufacturing or a related industry.
• Strong leadership and organizational skills.
• Knowledge of production planning and quality control systems.
• Ability to troubleshoot and solve production issues.
• Excellent communication and team management abilities.

• Oversee the entire project operations from conception to completion including handover to Clients including but not limited to quality, safety, cost and budget management
• Provide directions on planning, tracking, change control, risk and issue management
• Manage project team resources for efficient deployment and project cost management
• Manage project stakeholders, including client,project resources and subcontractors
• Manage client expectation through project status update meetings, documentation and project reporting tools
• Liaise effectively with clients, other contractors and relevant authorities.
• Ensure safe work procedures are implemented to control risk
• Leverage industry knowledge to analyze and assess gaps and provide recommendations for remediation
• Identify project risks and developing appropriate mitigation strategies, recommends policy and procedure improvements
• Conversant with local codes, regulations and procedures
• Demonstrate leadership, take ownership of projects handled and all related works
• Report and escalate project progress including revenue, cost, financial issue,potential risk, and etc. to Head Office Management on timely manner.
• Comply with all company policies and procedures, including but not limited to ethics and business practice
• Ensure all personnel under your management comply with company policies and procedures
• Lead and provide strategic and professional guidance to the Tender Preparation Teams on matters in relation to the project performance and compliance,contractual obligations and statutory requirements
• Any other duties that may be assigned by Head Office Management
• Motivate and encourage all personnel to comply with Safety and Compliance related matters by demonstrating strong commitment in such areas

Requirements:

• Bachelor Degree in Civil Engineering recognised by the PE Board or equivalent
• Minimum of 20 years of working experience in construction or construction management, or combination of relevant work experience in the underground projects in Singapore, or with at least 10 years of experience in managing civil and infrastructure design and construction teams for projects of similar scale, complexity and nature of work.
• Ability to understand all aspects of construction projects effectively and efficiently including, but not limited to budgeting, and scheduling in order to fully understand project implications
• Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with client and team members including Head office management located oversea.
• Strong organizational and time management skills
• Through knowledge of legal issues and safety standards is essential
• Able to adapt and prioritize, meeting deadlines, in a fast-paced environment
• Effective time management and logical decision-making ability
• Capacity to handle pressure

· Planning and Defining Scope · Strong problem solving skills · Critical thinking · Identify workers to be further developed · Activity Planning and Sequencing · Resource Planning · Developing Schedules · Time & cost Estimating · Documentation · Creating Charts and Schedules · Risk Analysis · Managing Risks and Issues · Monitoring and Reporting Progress · Team Leadership · Working with Vendors · Controlling Quality · Benefits Realisation

Job Description

• Identify and define project requirements, scope and objectives
• Coordinate activities, resources, equipment and information
• Prepare project proposal, think for a temporary time frames, schedule and budget
• Prepare work statement or methodology
• Monitor, track and report of project's progress, and handle and issues that arise
• Coordinate activities on scheduling, monitoring and conduct project review meeting
• Manager subcontractor's executions at site to ensure adherence to requirements and quality standards
• Organizing and motivating the project team's towards completing the project with best result.
• Ensuring quality of project and innovation/solution to increase productivity og project

Job Requirements

• Bachelor Degree in CIVIL Engineering only
• Minimum of 5 years' experience in the construction industry, ideally with involvement in all stage of a project's life cycle, from tendering to handover (Completed a whole project cycle)
• Prior experience in infastrutural, HDB surface carpark improvement works, NPARK/SLA project, relating of construction and landscape works or terms key related project.
• Solid technical knowledge for Civil Engineering project and contract administration
• Good interpersonal, analytical and organisational skills including lead project teams with results orientated
• Proactive and ability to work in face-paced environment and meeting tight deadlines

Job Title: Salon Manager (Herbal Treatment Store)

Job Description:

We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.

Key Responsibilities:

1. Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
   Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
   Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
   
2. Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
   Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
   
3. Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
   Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
   Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
   
4. Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
   Track and analyze sales performance, preparing reports and identifying areas for improvement.
   
5. Administrative Duties:Manage staff schedules, attendance, and performance reviews.
   Prepare and submit operational reports to the Outlet Manager.
   Implement and monitor adherence to company policies and procedures.
   

Requirements:

• Proven experience in salon management or a similar leadership role.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Knowledge of hair care and salon services, with an interest in herbal treatments.
• Proficient in inventory management and basic administrative tasks.

What We Offer:

• Comprehensive training in herbal treatments and products.
• A dynamic and supportive work environment.
• Opportunities for professional growth and advancement.

If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.

The WSH Manager is responsible for developing, implementing, and maintaining a comprehensive workplace safety and health management system in compliance with the Workplace Safety and Health (WSH) Act, regulations, and industry standards. The primary goal of the WSH Manager is to ensure a safe and healthy working environment for all employees, contractors, and visitors on-site by identifying potential risks, implementing preventive measures, and promoting safety awareness across the organization.

1. Develop, implement, and review the company’s Safety Management System (SMS) to ensure compliance with local regulations, industry best practices, and organizational needs.
2. Maintain and ensure the continuous improvement of the SMS, including emergency response procedures, risk assessments, and hazard control measures.
3. Conduct audits to assess the effectiveness of the SMS and identify areas for improvement.
4. Ensure that all activities at the workplace comply with the Workplace Safety and Health (WSH) Act and other relevant regulations and standards.
5. Stay updated with changes in safety legislation and advise senior management on necessary changes to policies or procedures.
6. Prepare and submit safety reports and documentation required by regulatory authorities such as the Ministry of Manpower (MOM).
7. Liaise with government agencies and third-party safety auditors during inspections and audits.
8. Conduct risk assessments to identify potential hazards in the workplace, including those related to machinery, work processes, chemicals, and ergonomics.
9. Develop and implement safety control measures to mitigate identified risks and prevent accidents or injuries.
10. Oversee the safe use of equipment and machinery by establishing protocols and ensuring maintenance standards are met.
11. Design and implement safety training programs for employees, contractors, and visitors to ensure they understand workplace hazards and follow safe practices.
12. Ensure that employees are adequately trained on the safe use of equipment, PPE (Personal Protective Equipment), emergency response procedures, and any other site-specific safety protocols.
13. Coordinate and lead regular safety briefings, tool-box talks, and induction programs for new hires and contractors.
14. Lead investigations into workplace accidents, incidents, and near-misses to identify root causes and recommend corrective actions.
15. Prepare detailed accident investigation reports and submit them to management and regulatory authorities.
16. Implement corrective actions and follow up to ensure that identified hazards are eliminated and safety improvements are sustained.
17. Conduct regular safety inspections and audits of the workplace to ensure compliance with safety regulations and company policies.
18. Monitor safety performance and implement necessary adjustments based on findings from safety inspections and audits.
19. Develop and maintain emergency response procedures, including fire drills, first aid protocols, and evacuation plans.
20. Act as the point of contact for any emergency situations, providing guidance and support during the response.
21. Track key safety performance indicators (KPIs), including accident rates, near misses, and safety audit findings, and report results to senior management.
22. Analyze safety trends and propose strategies for reducing accidents, improving safety performance, and fostering a safety culture across the organization.
23. Prepare safety reports for senior management meetings, detailing current safety performance, challenges, and actions taken.

Requirements

• Bachelor's degree in Occupational Safety and Health, Engineering (preferably Civil or Environmental), Construction Management, or a related field.
• WSH Officer Certification
• Min 5 years of experience in a safety-related role in the construction industry
• Proven track record of managing and improving workplace safety programs.
• Experience with site inspections, hazard identification, risk assessments, and accident investigations.
• Familiarity with construction-specific safety practices
• Knowledge of Workplace Safety and Health Act, Construction Safety Regulations, and relevant codes of practice.
• Ability to work in cross-functional teams, collaborating with project managers, engineers, and contractors.

• Prepare daily progress reporting and maintain records that are up to date.
• Work closely with sub-cons, highlight any work-related matters for team's discussion and solutions.
• Plan and schedule work sequences for construction operation, according to the Project.
• Responsible for any submissions.
• Liaising with clients and public.
• Attend to site meetings and monitoring of site progress.
• To study tender / construction drawings, specifications and contracts to understand project requirements.
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status to the management.
• To ensure supervisors & chargehand met client & regulatory requirements.
• To ensure proper communication to all levels.
• To handle inventory management, sales documents and invoicing.
• To handle customer service and aftersales management.
• Manage and update all workers personal record weekly.
• Data entry for company account.
• Able to work under stress and fast pace working environment.
• Have good time management, responsible and meticulous.
• Have decision making ability and leadership skills.
• Handle billing invoices and other adhoc duties.
• Handle incoming and outgoing mail.
• Handling MOM matters including work pass application and renewal etc.
• General contracts administration, including payment, claims and V.O.
• Negotiation with subcontractors / suppliers, based on good knowledge of market rates.
• Maintenance of proper documentation.
• Collect tender documents and check for completeness.
• Study and review the tender documents, which include specifications, drawings, commercial requirements and technical requirements.
• To co-ordinate with the relevant departments on commercial items e.g. insurance cover etc.
• To co-ordinate and obtain technical information in order to do cost estimates.
• Where required, to carry out material take-off including man-hours estimates; obtaining material / equipment prices from both local and oversee vendors; obtaining quotes on services ad subcontracting works.
• To attend site visits and clarification meetings with the customer.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

The Assistant Manager will play a key role in building and nurturing relationships within the Peacehaven community outreach especially in our Active Aging Centre (AAC). This position focuses on developing and implementing community programs, facilitating engagement initiatives, and fostering partnerships with local organizations, government entities to promote sustainable development and community well-being in engaging our seniors in the community.

Job Description

• Program Development: Design, implement, and evaluate community development programs that address the needs of diverse community members.

• Community Engagement: Facilitate workshops, meetings, and events to engage residents, gather feedback, and encourage participation in community initiatives.

• Partnership Building: Establish and maintain strong relationships with local organizations, government agencies, and stakeholders to support community projects and initiatives.

• Advocacy: Advocate for the needs and interests of the community by representing Peacehaven in local forums and meetings.

• Volunteer Management: Manage the team in volunteer management to enable outreach programs to be executed smoothly

• Resource Management: Identify funding opportunities, prepare grant applications, and manage budgets for community programs.

• Team Management: Manage a team to engage the community and drive attainment of KPIs required by our key stakeholders.

• Data Collection and Reporting: Collect and analyze data on community needs and program outcomes, preparing reports to share with stakeholders and guide future initiatives.

• Communication: Develop and disseminate promotional materials, newsletters, and social media content to keep the community informed and engaged.

Bachelor's degree or Diploma in Community Development, Social Work, Public Administration, or a related field preferred

Job Requirements

• Proven experience in community development, social services, or a similar role.
• Strong interpersonal and communication skills, with the ability to engage diverse populations.
• Experience in program management and evaluation.
• Knowledge of community resources, local government structures, and funding opportunities.
• Proficient in Microsoft Office Suite and familiar with community engagement platforms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Strong attention to detail and team management skills

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)

Job Description & Requirements

• Oversee the day-to-day operations of a nursery

Key Responsibilities

• Oversee and improve the daily functions of the nursery and projects
• Procument of plants, materials, etc
• Provide training to staff on pesticides, fertilizers, etc
• Create staff work rosters and delegates duties
• Plan and review nursery actvities, cost and operations
• Create attractive garden and plant displays
• Respond to customer request and provide guidance to the nursery staff

Requirements

• Degree in Horticulture or equivalent
• At least 2 years' relevant working experience
• Able to work independently and in a team
• Strong communication skills
• Excellent analytical, problem solving and organisational skills
• Valid driving licence an added advantage