Total 29 service centre manager job vacancies in D17 Loyang, Changi

Job Description:

As a Class 4 Lorry Driver at the Airfreight Centre, your primary responsibility will be transporting goods and cargo safely and efficiently to their designated destinations.

Key Responsibilities:

1. Safely operate a Class 4 lorry to transport goods and cargo.
2. Follow all traffic laws and regulations to ensure safe transportation.
3. Load and unload cargo as needed, ensuring proper handling and securement.
4. Perform pre-trip and post-trip vehicle inspections to ensure it is in proper working condition.
5. Maintain accurate records of deliveries, mileage, and fuel consumption.
6. Communicate effectively with dispatchers and other team members to coordinate deliveries and resolve any issues.
7. Adhere to company policies and procedures, including safety protocols and customer service standards.
8. Represent the company professionally and courteously at all times.

Requirements:

1. Valid Class 4 driver's license with a clean driving record.
2. Previous experience as a lorry driver is preferred.
3. Good knowledge of road safety regulations and traffic laws.
4. Ability to operate a variety of vehicles safely and efficiently.
5. Strong communication skills and the ability to work effectively in a team environment.
6. Physical stamina and strength to load and unload cargo as needed.
7. Attention to detail and the ability to follow instructions accurately.
8. Flexibility to work variable hours, including nights, weekends, and holidays, as needed.
9. Willingness to undergo drug and alcohol testing as required by company policy.
10. Positive attitude and commitment to providing excellent customer service.

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

Key Responsibilities:

• Checking in passengers

• Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops

• Gate handling duties including communicating with airline crews and coordinating departure activities with various departments

• Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)

• Assisting passenger who require special assistance

• Any other Ad-hoc duties assigned by your supervisor

Requirement

• Minimum GCE ‘O’ Level or equivalent

• Able to perform rotating shift work including weekends and public holidays

• Customer Oriented and a good team player

• Comfortable with using computer

• Able to converse and write in English confidently

Working Location:

Terminal 4

Work Timings:

Rotating Shifts (Morning, Mid and Overnight)

Timing will vary depending on operational needs

Job Purpose

The Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.

Key Responsibilities

Appointment Coordination

• Schedule and manage patient appointments using the facility's system.
• Liaise with patients and family members to confirm appointment dates and times.
• Ensure all necessary preparations and documentation are completed for appointments.

Transport Arrangements

• Book ambulances or other patient transport services as needed.
• Coordinate with transport providers and inform family members of transport details.
• Confirm that all relevant documentation and equipment are ready for transport.

Family Liaison

• Act as the point of contact for patient family members, providing timely updates on appointments and transport arrangements.
• Address inquiries from family members professionally and empathetically.
• Communicate any changes or additional requirements to families promptly.

Administrative Support

• Maintain and update patient records in the system accurately.
• Create, organize, and manage documents using Google Drive and other digital tools.
• Ensure all administrative processes follow the facility’s policies and standards.

Communication and Coordination

• Communicate effectively with internal teams, including nurses, doctors, and administrative staff.
• Handle incoming calls and emails promptly and professionally.

Organization and Documentation

• Maintain an organized and systematic workflow for managing appointments and transport.
• Ensure patient-related documents are correctly filed and accessible.

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

Summary

The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.

Duties and Responsibilities

▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure that service delivery levels meet or exceed internal objectives as well as targets agreed with airline customers in accordance with individual Service Level Agreements (SLAs)

▪ Deliver cost effective services within agreed budget. Monitor and control costs through effective resource management of staff, equipment, and facilities. Identify and exploit revenue opportunities. Continually review and adjust expenditure to meet fluctuations in demand to deliver savings against budget and forecasts

▪ Ensure the safety of staff, equipment, and facilities in accordance with corporate, local, and international standards

▪ Develop and maintain own department continuity plans including dnata Crisis Management Plan, Business Continuity Plan and Evacuation Plan. Continual review and adjustment of the plan to accommodate change

▪ Ensure staff are trained and equipped with the resources needed to carry out their duties and to perform at a consistently high level to meet Service Level Agreements (SLAs) of the customer airlines. Maintain proficiencies through a program of refresher training and audit

▪ Represent Company as directed as a stakeholder at Changi Airport consultative committees and other external bodies. Develop and promote dnata Singapore’s image and brand through both internal and external communications

▪ Responsible for the formulation of departmental plans. Proactively recommend tactical and proactive plans short to medium term (6 months - 2 years) with contingencies aligned to the overall divisional and corporate strategy

▪ Drive innovative solutions through team creativity and ensure a collaborative approach with other departments. Utilise Information Technology (IT) hardware and software solutions to provide improved service levels, efficiency gains, and cost savings for the department

▪ Control and track the use of outsourced labour to ensure the most efficient and cost-effective use of in-sourced / outsourced labour of specific projects

▪ Ensure compliance with all workplace safety, security, and health policies and procedures

Requirements

▪ Minimum Degree or Diploma from a recognized tertiary institution

▪ Minimum 10 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport, or ground handling company

▪ Minimum 5 years in a management or leadership role

Responsibilities:

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis
• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment
• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications
• Assist with coordinating the installation of hardware as required
• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary
• Track and trend on-site problem detection and resolution
• May train customer’s staff as required
• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance
• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field
• Train lower level technicians
• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

Requirements:

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply
• Diploma in Engineering with few years of relevant experience will be considered for Engineer position

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

We offer you a wanderlust career where you’ll get to work and travel around the world (at the same time)!. You’ll also get to meet people from all walks of life in your line of duty, as well as experience new cultural exchanges anywhere you fly!

As if that’s not awesome enough, there is unlimited discounted staff travel perks to sweeten the deal for those looking to check off their travel bucket list!

Why be Scootees?

Let your sparkly dreams and wanderlust-filled heart take off when you join Scoot as cabin crew! Our Scootees don’t just fly; they are passionate about creating one-of-a-kind fun and quirky Scoot experience on board with their inflight hospitality while maintaining safety at every altitude.

Here, you will find your community of warm and inclusive teammates, made up of enthusiastic individuals from all walks of life, all with a deep passion for flying. Based in sunny and cosmopolitan Singapore, it's your perfect gateway to experiencing new destinations and cultural exchanges!

Kickstart your Scootee journey with an initial 3-year contract and the potential for additional contracts based on your performance. Enjoy a competitive monthly gross salary of around S$3,600* and unlimited staff travel perks for your family and friends so you can turn your wanderlust dreams into reality—at a fraction of the cost!

As if that’s not awesome enough, for our Singaporeans and PR folks, you’ll get to enjoy a S$4,000 sign-on bonus* and a contract renewal bonus* in addition to our yearly performance bonus!

If you are interested in our overseas Assessment Centre, you may want to consider visiting the other job postings on our career page.

Your responsibilities as Scootees

Your primary duty is to keep our passengers safe at every altitude. Working together as a team, you will also be responsible for delivering exceptional service and adding a vibrant touch to every flight. By maintaining up-to-date knowledge on all areas of duty, you are all set to impress and contribute to every enjoyable travel experience!

Ready to Soar? Here’s what to expect during training!

To get you Scoot-ready, you will undergo a 2-month training programme upon joining. Topics include:

• Safety emergency drills
• Door operation
• Fire fighting
• First aid
• Grooming
• Scootitude
• Passenger handling
• Inflight sales procedures

Go Scootin’ with us as Scootees today!

• You are 18 years old and above.
• You meet the min. height requirement of at least 1.58m for females and 1.65m for males to carry out safety and emergency procedures onboard.
• You have min. qualification of 3 GCE ‘O’ level subject passes (including English) or 5 GCE ‘N(A)’ / ‘N(T)’ level subject passes (including English), 3 SPM subject passes certification including English with a Grade C and above.
• You are able to work on a rostered schedule including weekends and public holidays.
• You are medically fit to perform the role of a cabin crew.
• You believe in delivering exceptional service.
• You embody team spirit and are ultimate team player.
• You handle situations with flexibility and excellence while maintaining safety.
• Due to our Grooming policy, please note that this position requires a professional appearance at all times and candidates with visible tattoos are not permitted.

Whether you are fresh out of school or a seasoned pro from any industry, come take to the skies with us!

Hurry, Apply with Us Now!

Only shortlisted candidates will be invited to our Assessment Centre!

Successful candidates must be able to commence employment with us within two months from the date of assessment centre.

*Terms & conditions apply

Please apply via the following link for us to process your application:

https://flyscoot.wd3.myworkdayjobs.com/ScootExternalCareers/job/Singapore-HQ/Cabin-Crew---Based-in-Singapore--Recruitment-in-SG---2024-_R0004462

Job Description:

· Promote sales of semiconductor equipments, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language (Japanese/Korean language) will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and travel for overseas

Roles & Responsibilities

Responsibilities:

* Do site visits for prospective customers looking for local and international moves.

* Providing quotes to customers and actively following up with them.

* Be the primary point of contact for your clients.

* Have sales experience in the moving and relocation industry.

Requirements:

* Prior sales experience within the moving and relocation industry.

* Confident in a customer facing environment and abilty to convert enquiries into sales.

* Candidate must be dedicated, motivated and well presented sales professional.

* Excellent communication, organisational skills and time management.

Reporting to: Head of Business Planning & Performance

Position Overview:

At dnata we take pride in leading the aviation industry through optimisation and innovation, and a key enabler to maintaining this position is an effective project management. Therefore, we are searching for an enterprising Project Manager who shares our determination to deliver our vision of being the worlds most admired air and travel services provider. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the project manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Key Responsibilities:

• Strategize, implement, and maintain project initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiatives simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop project assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss project status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve project challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on project status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Carry out additional duties as may be reasonably requested by the leadership team
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats

Requirements:

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced​ ​​project control system skills​; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

we are looking for new employee for Mini mart at Dormitory .

- Must maintain good relationship with Foreign workers stay in dormotories

- able to All work weekeends

- Working hours should based on the sales on Morning and night

- Able to work till 11pm

- should order the material

- take care the store cleanines

Bachelor degree in Marketing or Business Administration

Minimum 4 years of relevant working experience, preferably in the general whol sales & marketing industry

Someone who are independent, organized and possesses hands on experience in planning and executing trade marketing and branding activities

Excellent analytical and communication skills that enables individual to connect with various stakeholders

Attentive to details, results-oriented, resourceful, able to multi-task and self-motivated

Excellent interpersonal skills and willing to go the extra mile

Positive attitude and with passion in retail

Like interacting with customers and have an eye for details

Good interpersonal and communications skills

Able to multi-task and work under pressure

Able to work rotating shift

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

Job Description

Key Responsibilities

1. Develop, implement and manage cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated cost elements.
2. Performs analysis of customer demand, sales forecasts and historical material usage to develop and execute build to order and build to forecast plans. Coordinate with cross-functional business teams to develop best cost strategy for production planning to support customer demand.
3. Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
4. Establishes and manages production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules. Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, and inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against inconsistencies in the future.
5. Develop and execute a sourcing strategy to meet the company's business growth and sourcing requirements. Identify, develop, and manage effective relationship with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets. Establish, implement, and manage system to evaluate, monitor and report supplier scorecard performance.
6. Coordinate and work with quality, engineering, machining, and assembly operations to ensure 100% on-time delivery by establishing and monitoring schedule to proactively identify and address any issues.
7. Represents materials organization on corporate materials task force teams. Manages department budget, associated costs and resources.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description

Reporting to the Finance Manager, the Accounts Payable Accountant plays an integral role in Finance Division and will be responsible for leading a team in invoice to pay activities, support Manager in the end to end Procure-to-Pay improvements initiatives and ensure they align with company-wide transformation initiatives and Finance Division roadmap.

Responsibilities

1. Team lead and manage end to end Accounts Payable function

2. Review and approve invoices or journals for payment processing

3. Monitor accounts to ensure payments are up to date

4. Review vendor reconciliation

5. Prepare analysis for monthly updates of team’s performance to CFO

6. Prepare monthly reports such as AP ageing, GRIR etc

7. Handle month end & yearend closing activities such as accruals, adjustments, recharge

8. Handle withholding Tax filing

9. Correspond with external vendors on their enquiries and assist in vendor dispute resolution

10. Liaise with internal / external auditors for matters pertaining to Accounts Payable

11. Identify, initiate and lead Procure-to-Pay improvement initiatives to enhance business productivity and ensure it align with company-wide transformation, digitalization and automation initiatives and Finance Division roadmap

12. Undertake any other ad-hoc initiatives or tasks as assigned by management

Requirements

1. Degree in Accounting, ACCA or related field

2. At least 2 years of relevant experience in Accounts Payable, leading teams and leading improvement initiatives

3. Knowledge of SAP S/4 HANA, SAP ECC 6.0 or Tableau will be an advantage

4. Knowledge of general accounting procedures and financial reporting will be a plus

5. Good communications and problem-solving skills

6. Ability to meet deadlines

7. Ability to multi-task and prioritize in a fast paced and high transactional volume environment or ambiguous situations

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

Duties and Responsibilities

▪ Be the driver in providing direction and the implementation of the company’s quality system.

▪ Review statistical data, analyse and recommend changes to production processes or quality controls to prevent future occurrence.

▪ Analyse records of product returns to identify specific problems or trends over time and work with internal team to find long term fix to the problems

▪ Develop and monitor continuous improvement programs, aiming to reduce the number of defects and improve quality levels.

▪ Works with suppliers to help formulate quality standards to ensure that incoming components and materials will comply with the manufacturer’s quality standards, minimizes the time and cost of inspection, and contributes to the quality of the finished product.

▪ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

▪ To ensure that employees working in production are aware of quality requirements, provide training in best practices. Promote a culture of quality, run awareness and award programs.

▪ To have good knowledge and understanding of quality management system, environmental and health standards.

▪ Maintains and improves product quality by completing product, company, system, and compliance audits.

▪ Maintains and prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends.

▪ Trains and motivates employees to ensure that quality standards are met.

▪ Able to communicate with all levels and departments within and outside the organisation.

▪ Be the company’s Management Representative on all audit and quality matters.

Management Responsibility

The Senior Quality Manager leads the Quality team. Responsibilities for this include:

• Setting the Quality culture and strategy for the Denselight, plan training strategy, direction, and priorities of the Quality team.

• The creation of the environment for the Quality team to succeed.

• Addressing any Quality issues in an appropriate manner.

• Team management activities including team personnel administration and training-related activities.

Key Stakeholders and Relationships

Some of the key stakeholders and relationships for this role are:

• Top Management, to ensure that Quality initiatives are understood, communicated, approved and endorsed before implementation.

• Head of Departments (HOD), to ensure any risks or issues identified by assurance activities are proactively mitigated with improved processes, procedures and ways of working.

• Senior Project Managers and Project Managers, to validate that quality arrangements support effective project execution.

• Human Resource, to leverage the opportunities for continuous improvement, lessons learned, innovations and knowledge to develop a robust quality approach to the programme

• Sales & Marketing, to ensure that the quality of technical deliverables is supported to internal and stakeholders’ standards.

• Technical Marketing, to ensure that designs and technical information are being delivered in a manner that supports right-first-time delivery.

• Contractor(s), to validate and verify that works are being delivered in a manner that supports right-first-time delivery and the programme realising its strategic themes and goals.

• Head of Information Management, to deliver an Information Management framework to the organisation that is efficient and effective and meets the needs of all its stakeholders.

• Others as necessary

Qualification Guidelines

Minimum Education

Bachelor’s Degree

Minimum Experience

Minimum 10 years’ experience in QA systems implementation and management in a medium-size manufacturing environment

Specific Knowledge / Skills

• People Management
• Analyzing Information
• Reporting Research Results
• Technical Understanding
• Promoting Process Improvement
• Developing Standards
• Managing Processes
• Manufacturing Methods and Procedures
• Dealing with Complexity
• Problem Solving
• Process Improvement

Finance

• Manage full set of accounts, AP/AR, P/L Statement and B/S for company and subsidiary

• Prepare monthly and annual financial reports

• Quarterly GST reporting to IRAS

• Handle intercompany reconciliation of transactions and loan balances

• Develop and implement plans for budgeting, forecasting and reporting processes

• Optimise cash flows, process payroll & employee claims, perform vendor payments.

• Ensure timely financial audit, handle audit compliance, liaise with auditors, company AGM, secretarial

compliance and engage tax auditors for tax filing.

• Liaise with bankers and finance companies for financing matters

• Manage grant claims

• Other ad-hoc duties and projects as assigned

HR & Admin

• Oversee day-to-day office operations to ensure a productive work environment

• Update HR manual and review company policies on a periodic basis

• Prepare monthly Staff payroll, CPF and related matters

• Liaise with MOM on employment matters for foreign employees

• Assist department heads/managers on recruitment matters

• Preparation of employees’ appointment, confirmation, promotion and termination letters

• Manage staff training matters and liaise with training providers

• Supervision of building matters and liaise with JTC and contractors

• Liaise with contractors on repairs and maintenance

Requirements

1. Professional qualification with minimum of 10 years of relevant experience in Accounting and

Administrative management roles.

2. Possess strong knowledge in accounting principles and standard, audit and taxation matters.

3. Experience in financial planning and forecasting.

4. Proficient in accounting software (SAGE ACCPAC preferred) and Microsoft Office suite .

5. Good communicator, team player, meticulous, and independent.

6. Lead and manage the finance team.

7. Work closely with management and department heads on contract management and financing matters.

8. Singaporean/PR Only.

Candidates are encouraged to apply this position with the following information in the resume to [email protected]:

1. Work experiences and job responsibilities

2. Current and Expected salary

3. Reason for leaving

4. Date of availability

Air Operation Manager

Roles & Responsibilities

• Lead and manage airfreight operation team
• Ensure smoothy operations and good customer services.
• Execution of MAWBs and HAWBs (Direct and consolidation shipment)
• Manage airline FWB/FHL submission
• Follow up and processing of shipment with shipment status and revert to agents/clients
• Do all necessary documentation for all shipments and plan for collection and delivery of shipments with contractors in order to meet flight closing time.
• To ensure all COD customers payments are collected prior to release airwaybill/delivery to customer.
• Attend to all messages pertaining to operation matters.
• Responsible to oversee airfreight import and export billing to clients and agents
• Closing of all airfreight import and export job files promptly to meet month end closing
• Maintain good relations with all customers and agents to ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Support customer services and pricing team on air operational issues
• Any other official duties assign by Management.

Qualifications:

• Min 2 years’ experience overseeing a team to run an airfreight import and export operation of the company
• Extensive background in freight forwarding industry (agent environment)
• Strong experience in full import and export documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills
• Good understanding with co-workers and contractors.
• Self-motivated.
• Customer oriented
• High endurance
• Well versed with tradenet preferred
• Able to work under pressure
• Able to start work immediate preferred

5.5 days work (alternate weekend upon confirmation)

Working hour: 1pm to 10pm (Weekday) and 11am to 3pm (Weekend)

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Casework Management

• Lead complex case management and psychosocial interventions.
• Provide guidance on high-risk cases and collaborate with multidisciplinary teams for optimal care delivery.

2. Team Management

• Oversee and manage the social work team's performance, workload, and case assignments.
• Conduct audits and monitor performance metrics such as case turnaround and documentation quality.
• Provide supervision, mentorship, and professional development to staff, including conducting annual appraisals.
• Approve financial assistance recommendations (e.g., Medifund, subsidy deviation) made by the social workers.
• Foster a supportive, collaborative team environment and ensure alignment with organizational priorities.

3. Community & Stakeholder Engagement

• Build and maintain relationships with community organizations, healthcare providers, and government agencies to enhance service delivery.
• Collaborate with multidisciplinary teams to ensure comprehensive resident care.

4. Program & Service Development

• Develop, implement, and evaluate social work programs, including group work and counseling services for residents, families, and staff.
• Lead program assessments and monitor staff performance and program outcomes.

5. Professional Development

• Represent the organization at external meetings, conferences, and events.
• Ensure continuous professional development for self and staff by attending industry events, training sessions, and case discussions.

6. Administrative Oversight

• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Manage administrative functions, including staffing schedules, leave approvals, and financial assistance processes.

Qualifications & Requirements

• Bachelor's or Master's degree in Social Work
• Minimum of 5 years of relevant supervisory or managerial experience in Social Work
• Strong leadership and team management skills, with the ability to motivate, supervise, and develop staff
• Familiarity with relevant regulations, compliance requirements, and financial assistance programs (e.g., Medifund, subsidy deviations)
• An accredited Registered Social Worker by the Social Work Accreditation and Advisory Board

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706