Total 3,139 service centre manager job vacancies in D18 Tampines, Pasir Ris

JOB SUMMARY:

The key responsibilities are to manage the sales activities and maximize the sales & profitability of Fatty Acids and its derivatives & Fatty Esters.

MAIN DUTIES AND RESPONSIBILITIES:

• Act as primary point of contact between the company and key customers, implement plans aimed at business retention and improve customer satisfaction
• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided
• Identify key decision makers & develop strong relationship that support retention and translate into new revenue opportunities
• Lead and manage all aspects of new business development activities including strategy development & tactical execution, setting account goals and objectives, driving effort to achieve them.
• Manage distributors and lead/guide them to achieve key deliverables.
• Deploy the right distribution channels for global, regional key accounts and local customers.
• Liaise with internal stakeholders to maximize sales opportunities.

Requirements:

• Bachelor Degree in Chemistry, Chemical Engineering or equivalent
• At least 5 to 7 years in Oleo chemical sales.
• Proven track record of meeting and exceeding sales and profitability targets.
• Proven experience in growing business portfolios throught new business development and market share gain.
• Proven ability to understand market trends and develop sales strategies to take advantage of these trends.
• Proven experience in key account management, customer engagement and management.
• Exposure in handling clients from different cultural background.
• Exposure in supply chain management is a must.

Job Responsibilities:

• Manage the allocated school premises by leading a team of two (2) Deputy Estate Development Managers.
• Guide and supervise the EDOs and contractors at the assigned blocks.
• Review the Approval Of Request (AOR), Invitation to Quote (ITQ) and Invitation to Tender (ITT) prepared by the EDOs.
• Assist in the procurement of vendors and services required, including management of contracts renewal.
• Assist to monitor the approved department budget.
• Implement use of technology in meaningful and effective ways to achieve higher operational efficiency and effectiveness. Seek ways to reduce costs and improve operational standards.
• Ensure consistency of policies and procedures with constant updating of documents, including drawings and OM&M.
• Conduct regular inspections of the blocks assigned and propose improvement works, if required.
• Ensure all works and vendors comply to the environment health and safety as per local code of practice.
• Calculate and compare costs for goods and services against market sensing to maximize cost effectiveness.
• Work closely with the Chief Safety officer to ensure compliance with the school’s fire guidelines.
• Review and update the emergency response plan and ensure compliance to fire safety requirement.
• Ensure timely renewal of the school fire certificate including working closely with the school’s incumbent service provider.
• Supervise the maintenance of all fire safety works, first aid boxes and CERT equipment within the school.
• Conduct daily checks within the school and remove any fire hazard that is observed. This includes the improvement of fire safety works in accordance with SCDF’s requirement.
• Prepare and submit the annual fire safety report.

Job Requirements:

• Diploma in Facilities Management or Engineering with minimum 2 years working experience in Mechanical & Electrical works and building related services; or
• Minimum 2 years of relevant experience in property or facilities management, facilities engineering, or related field.
• Possess experience in managing budget and finance-related matters.
• Certified Fire Safety Manager or equivalent and successful registration with SCDF as qualified FSM with at least 3 years of working experience.
• Able to work independently as well as a team player and able to work and resolve problems in a fast-paced environment.
• Experience in school environment will be an added advantage.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible in leading a reliability engineering team to execute transfer technology qualification, reliability monitor, process change evaluation, and manage customer-focused reliability requirements.

Key Responsibilities:

• Establish reliability test laboratory and manage the daily operation.
• Implement and optimize reliability test methodologies, ensuring alignment with industry standards and client expectations.
• Conduct qualification specifications for transfer technologies, guiding teams in the development and execution of testing methodologies.
• Manage the execution of reliability qualification processes, ensuring continuous monitoring and timely interventions for corrective actions.
• Apply advanced statistical tools and quality assurance methods to proactively detect and address potential reliability issues.
• Assess reliability risks for customer products, providing strategic guidance to mitigate potential issues.
• Manage worldwide customer reliability specifications and requirements.

Education Qualification & Essential Experiences:

• Bachelor's degree or higher in EE/Physics/Material Science or other related engineering discipline.
• At least 15 years of experience in Integrated Circuit process and Reliability Assurance management.
• Strong knowledge of semiconductor device physics, wafer-level reliability, and statistical quality control methods.
• Experience in risk assessment and developing corrective action plans.

Personal Attributes:

• Strong leadership skills
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to multitask effectively and solve problems efficiently.
• Enthusiastic and able to motivate a team to achieve exceptional results.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.es.

1. Conduct sales analysis

2. Revenew projection

3. Handling customer compliants and feedbacks

4. Able to maintaing good Hygiene standard

5. Prepare duty roaster for FT and PT

6. Able to speak Hindi and Tamil for hadling cutomers

7. Prepartion of sales reprt to managemnt

8. Able to prepare POS and work with amendments

9. Conduct periodic stock check

10. Able to handle and serve customers

11. Preare Hot or Cold drinks

12. Prepare Non Alchoholic Beverages with different flavours

About Us:

We are a dedicated Chinese tutoring center passionate about providing top-quality educational services to children. Our team is driven by a shared mission to foster growth and learning in students while creating a supportive, family-like environment. We are now seeking a talented individual to join us as a Customer Service and Administrative Supervisor.

Job Description:

As the Customer Service and Administrative Supervisor, you will play a key role in maintaining smooth day-to-day operations while ensuring excellent service to our students and their parents. You will oversee customer service interactions, ensuring all inquiries are handled professionally and efficiently, while also managing administrative tasks that support the organization.

Key Responsibilities:

- Serve as the main point of contact for parents and students, delivering exceptional customer service.

- Address customer concerns, resolve issues, and manage inquiries with care and professionalism.

- Perform administrative duties such as scheduling, coordinating appointments, and maintaining records.

- Collaborate with the team to streamline workflows and improve overall service quality.

- Support the center’s operations by ensuring all processes run smoothly and efficiently.

- Maintain communication in both English and Chinese for parents and team members.

Job Requirements:

- Proven experience in customer service and administrative roles.

- Excellent communication, organizational, and multitasking skills.

- Patience, empathy, and a passion for working with children.

- Strong interest in education, with a preference for candidates with related knowledge or experience.

- Ability to speak and write fluently in both English and Chinese.

- A collaborative team player with a positive attitude and willingness to help others.

What We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement in the education sector.

- Free Chinese language tutoring for your children.

- An engaging and supportive work environment with friendly colleagues.

Join Us:

If you are enthusiastic about education and want to contribute to shaping the future of students while developing your career, we welcome you to apply! This is an exciting opportunity to be part of a passionate team and make a meaningful difference.

How to Apply:

Send your resume and cover letter to [Insert contact details]. We look forward to meeting you and working together to create a brighter future!

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional user experience. In order to do this, the candidate will develop, strengthen and lead an effective technical service team, ensuring and maintaining high quality of standards.

Responsibilities

• Drives sustainable annual growth of service business.
• Supports field service engineers in resolving technical issues, workflow enhancement and career growth.
• Improves quality of service operations and delivery.
• Supervises service jobs, monitors service contract take-up rate, analyzes market trends and customer feedback to make strategic decisions.
• Enforces service team's faithful adherence to quality protocols, observance of local and international regulations.

Daily operations include:

• Builds positive team engagement to align with corporate objectives.
• Identifies and assigns team members for upskilling or other skill developments which are required in the jobs.
• Assists scheduling and job assignments to engineers, ensuring optimized deployment of resources according to each month's requirements.
• Highlights significant technical issues for the attention of the management.
• Motivates service team members to encourage customers to sign up for service contracts.
• Prepares and submits monthly reports for revenue, operations and technical matters to the management.

Requirements

• At least a bachelor's degree in engineering / chemistry / science.
• At least 2 years of experience in leadership/manager roles with direct subordinates. Familiar with performance appraisal and evaluation for promotion.
• Good hands-on attitude with track record in positive customer feedback.
• Good at managing team dynamics and operational challenges, able to resolve issues without escalation.
• Good verbal and written communication skills in situational reporting in English.
• Able to perform data analysis using Excel Pivot / Power BI to make strategic decisions.
• Possesses a logical thinking approach to analyze technical issues, be proactive and diligent in resolving challenges.
• Embraces (KAIZEN) philosophy with a strong desire to always improve work processes and decisive in execution.

We regret that only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including Jurong Port Pte Ltd and ST Engineering.

RESPONSIBILITIES

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations oraccidents

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly careeradvisors!

• PSLE pass in English

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)
• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Opportunities for Growth/Career Progression (supervisory positions available)
• Supportive and Compassionate Management Team

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

COMPANY DESCRIPTION

Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including Jurong Port Pte Ltd and ST Engineering.

RESPONSIBILITIES

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)

• Ensure that the IGH truck is clean and in serviceable operating conditions• Practice safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English

• Possess a Singapore Class 4/5 driving license

• Familiar with Singapore's road network and traffic

• Preferably 1 year of experience driving Class 4 trailer-trucks

• Good physical health to handle shift schedules and working outdoors

• Ability to work Night Shift (7.30pm to 7.30am) is an advantage

Highlights:

• High Salary with Attractive Bonus Package (Service Bonus Up to $10,000 for experienced Port Driver)

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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The role of a Project Executive is to generate project plans and budgets, and be expected to deliver upon these structured development will provide strategic guidance to teams and project manage in ways that promote the company’s culture. He/She will also oversee the progress of operations.

The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics.

The goal is to ensure that all programs deliver the desirable outcome to our organization.

• Work closely with the Chief Operating Officer to ensure successful delivery of project outputs to schedule and within budgets.
• Develop detailed work breakdown structures and project plans to ensure delivery of agreed outcomes, working closely with clients and the executive team.
• Set budgets for programmes and agree costs with PM Lead and COO
• Identify mulate, organize and monitor inter-connected project
• Decide on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the program’s people and vendors
• Resolve projects’ higher scope issues
• Prepare reports for program directors

Position purpose

Part of The Global Distribution team, the Area Asia Pacific GBU Pharma Channel Manager is responsible for developing and executing the GBU business plans that align with our corporate channel strategy involving the Outbound Channel. The “Outbound” objective is to profitably increase Roquette market share through the expansion and growth of our dealer network(s) in the region and improve the Distribution Management productivity. He participates to the on/off boarding of Distributors, to the transfer of some customer to Distributors and to the definition of Distribution rules, methods and tools. To be fully integrated to the GBU and implement it sales policy. This position steer and execute all daily operational sales targets (Prices, Volume, Budget, etc…).

Key accountabilities

Be the Roquette ambassador for external preferred distributors

Develop and Implement

• Manage and lead Distributors as an external sales force
• Ensure profitable growth through distributor network
• Define yearly budget, sales objectives and specific growth targets for Distributors
• Develop Sales and marketing programs dedicated to Distribution, in a close liaison with marketing and technical developer teams
• Define and negotiate contracts, and follow through the execution process
• Participate to internal processes designed to improve the support of our channel business
• Establish new relationships that focus on Roquette’s new market segments
• Integrate partners from strategic acquisitions
• Participate to the training of the regional sales force on our distributor partners
• Organize and lead Quarterly Business Review with Distributors
• Perform impact analysis and ROI on contracts and major sales initiatives
• Create and update a business review dashboard for dealers, vendors, business plans, and strategies
• Incorporate top opportunities from our distributors into the Sales Funnel
• Gain access to end-user data of our partners for market transparency (sell-through or zip code or ship-to analysis)
• Monitor dealer and vendor sales performance by channel
• Monitor sales programs dedicated to distributors and activities
• Participate of the development of metrics for both inbound and outbound channel performance, such as volume, sales, and profit
• Make end-user sales calls jointly with our distribution partners
• Work with dealers to implement sales programs
• Work closely with all internal stakeholders

Countries to be managed through Preferred Distributor

Indonesia, Malaysia, Myanmar, Singapore, Indonesia, Thailand, Australia, New Zealand, Taiwan, Philippines, Vietnam.

Required Competencies, Education and Experience

Essential and Critical Skills:

• High level of accuracy and attention to details
• Ability to collaborate with others in fast paced, action oriented, collaborative environment
• Excellent time management, communication, decision making, presentation, and organizational skills
• Strong analytical capability and aptitude for working with numbers
• Demonstrate skills in Microsoft Office Suite
• Negotiation and leadership skills to manage distributors as an external sales force.
• Demonstrate customer centricity by prioritizing customer perspective in business decisions and service practices.
• Build partnerships and working collaboratively with teams to meet shared objectives.

Education:

Degree (e.g. bachelor’s degree or local equivalent)

Experience:

Experience in Sales and Distribution management at chemical Pharma supplier/ affinity to Roquette Industry type. Requires business negotiation, marketing, and program/project management experience (5 years minimum)

Work Environment:

This job operates remotely (home office) and occasionally in a professional office environment.

Position Type/Expected Hours of Work:

Full-time position

Travel:

Ability to travel: 30%

About the Team:

• The ShopeePay R&D team is a cross-regional international team, located in Shenzhen, Indonesia and Singapore R&D centers.
• Among our members are not only technical masters from major domestic manufacturers, but also top talents from world-renowned companies and universities.
• ShopeePay, a subsidiary of Sea Group, is a mature Payment service and the foundation of Seamoney, providing the integrated/stable platform for various financial products or scenarios, aiming to provide one-stop user experience as a top payment ecosystem.
• Backed by Shopee's e-commerce business, ShopeePay business grew fast and became the leading payment provider in multiple markets of Southeast Asia. We have reached cooperation with several financial institutions to provide stable and secure payment services for tens of millions of merchants and hundreds of millions of C-end users.
• We are committed to creating the best payment experience for managing and transferring funds, providing users with more and more flexible choices when receiving and paying in Southeast Asia/South America, and restructuring the payment life of the local people.
• Join us and become a team manager of ShopeePay to develop and build a scalable distributed payment system. You will gain a lot of opportunities for technological growth while changing the global payment landscape.

Job Description:

• Leading the team, such as payments, wallets, acquiring, transtractions, security, etc in Southeast Asia and other regions.
• Develop security, high reliability and complex transaction systems for financial business; handle concurrent processing scenarios with smooth user experience.
• Defining flexible and adaptable system function modules and deployment schemes for different business scenarios, physical environments and regulatory requirements in multiple regions in Southeast Asia.
• Monitor the results and quality of the different software solutions and projects implemented in the organization.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Responsible for guiding the team members in the project, tackling the technical difficulties of the project, and ensuring the delivery time and quality.

Requirements:

• Bachelor degree or above of Computer Science or Information Technology, more than 7-10 years of backend development experience, more than 1 year of team management experience;
• Proficiency in at least one of Golang/Python/C++/Java; proficient in common data structures, algorithms and multi-threading technology;
• Familiar with MySQL/Oracle and other database and common performance optimization methods, familiar with middleware components such as Redis, HBase, Kafka;
• Familiar with distributed architecture; familiar with microservice frameworks such as K8S; familiar with network protocols such as TCP/HTTPS; familiar with data exchange formats such as XML/JSON/ProtoBuf;
• Experience in financial system development is preferred, and experience in high-concurrency system development is preferred.

JOB SUMMARY:

As the Assistant Warehouse Manager, you need to oversee the efficient flow of goods within the warehouse. Your primary objective will be to optimize inventory management, streamline processes, and ensure the seamless movement of the inventory throughout the warehouse. By implementing innovative strategies, and inspiring a team of warehouse professionals, you will play a critical role in our company's growth and success.

JOB RESPONSIBILITIES:

1. Inventory Management

• Develop and execute comprehensive inventory control strategies to minimize stock discrepancies, shrinkage, and obsolescence.

• Monitor stock levels, conduct regular audits, and collaborate with procurement and production teams to ensure optimal inventory levels are maintained.

• Utilize inventory management systems to track and report on inventory accuracy, product movements, and cycle counts.

• Prepare reports on inventory levels, stock movements, and other warehouse-related metrics.

2. Operational Excellence

• Design and implement efficient warehouse layout and workflow processes to maximize space utilization and improve productivity.

• Continuously identify areas for improvement, devise and implement innovative solutions, and monitor key performance indicators (KPIs) to drive operational excellence.

• Collaborate with cross-functional teams to ensure timely and accurate order fulfillment, including picking, packing, and shipping.

• Create solutions and value-added services to meet customer's current logistics requirements.

• Develop and implement cost-saving strategies to improve warehouse efficiency and reduce operational costs.

3. Team Leadership

• Lead, coach, and inspire a team of warehouse personnel, providing guidance and support to achieve operational targets.

• Foster a culture of teamwork, safety, and continuous improvement through effective communication, training programs, and performance evaluations.

• Plan and manage staffing levels, schedule resources, and allocate tasks to ensure optimal productivity and operational coverage.

4. Health and Safety

• Promote a safe working environment by enforcing compliance with all health and safety regulations, conducting regular safety inspections, and implementing corrective measures as necessary.

• Collaborate with the safety committee to develop and execute safety training programs and ensure warehouse staff is well-versed in emergency procedures.

JOB REQUIREMENTS:

• Diploma/Degree in logistics, warehouse management, supply chain management, or a related field.

• At least 3 years of experience in managing and leading a department.

• Proven track record in warehouse operations, systems, and processes improvements and leadership skills.

• Strong knowledge of inventory management, logistics, warehouse and end-to-end inbound and outbound operation including knowledge of customs regulations and freight forwarding.

• Strong leadership and management skills, with the ability to motivate and develop a team.

• Strong communication and interpersonal skills.

• Excellent organizational and problem-solving abilities.

• Ability to work in a fast-paced and dynamic environment.

• Proficiency in inventory management software and Microsoft Office.

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

• Position : Service Technician or Engineer-HVAC/ACMV
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $4200 Basic + $50 Transport allowance + $50 mobile + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Medical Benefits + Overtime
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Able to carry out corrective and preventive maintenance for chillers and related equipment
• To perform chiller overhaul – dismantle & re-assemble the major components
• Coordination with vendors and contractors, ensure all works carried out in accordance with specified quality and EHS standards
• Liaising with customers to resolve the chillers issues
• May be assigned to lead a team of technicians to fulfill jobs assigned – for engineer
• Assist or involve in schedule planning & prepare works related reports – for engineer
• Any other duties as deemed necessary from times to times

Requirement:

• ITE / Diploma in Mechanical, Electrical, Electronic Engineering or equivalent
• Min 2-5 years of relevant experience in Machinery overhaul
• Willing to performing physical activities, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Operational Management:Oversee daily operations of the food and beverage department.
  Ensure compliance with health and safety regulations.
  Monitor inventory levels and manage stock control.
  Schedule and supervise staff shifts.
  
• Staff Management:Recruit, train, and evaluate F&B staff.
  Conduct regular meetings to discuss goals and challenges.
  Address staff concerns and maintain high morale.
  
• Customer Service:Ensure excellent customer service and address complaints effectively.
  Monitor and respond to customer feedback.
  Maintain a welcoming environment for guests.
  
• Marketing and Promotion:Plan and execute promotional events or activities.
  Work with the marketing team to develop advertising strategies.
  
• Quality Assurance:Maintain high standards of cleanliness and hygiene in all areas.
  Regularly review and update operational policies.
  

We are a national team of advocates for Innovation and Startups, committed to building a strong community of stakeholders at ACE.SG (Action Community for Entrepreneurship). This is a role with significant responsibilities and requires an organised, adventurous, and entrepreneurial mind who is able to hit the ground running and is committed to creating an impact for our ecosystem through fostering relationships, organising events and facilitating programmes. If you are passionate about entrepreneurship, technology, venture capital, investments and take pride in delivering excellence, this opportunity is for you.

Below is a brief description of your job scope. The Management may adjust your job scope from time-to-time to better align with the organisation objectives.

Job Description:

1. Reporting to the Assistant Director, Partnerships and Startup Development, you will collaborate across cross-functional teams to develop, maintain and grow our strategic opportunities with both existing and new partners aligned to ACE.SG’s mission.
2. You will design, implement programmes, offerings (including sponsorship and innovation projects) and marketing campaigns for partners across the organization.
3. You will conceptualize, train and track engagement plans for partners across various operational needs and support each corporation can offer for startups.
4. You will coordinate with various account managers on overall liaison with partners and tracking of budget, project charter and budget utilisation for programmes with sponsors or partners.
5. You will analyse ecosystem needs, gaps of operation requirements startups may have and identify potential partners that could bridge identified gaps.
6. You will conceptualize and develop standardized strategic commercial objectives and partnership/sponsorship agreement guidelines across the organization.
7. You will develop, monitor and review performance indicators of measurement for the partnerships with corporations and ecosystem players across the organization.
8. You will provide consultancy and advisory services and cultivate deep relationships with key stakeholders and partners and clients and establish and enhance strategic partnerships with local and foreign entities to create opportunities in driving co-innovation activities.
9. You will carry out studies and prepare landscape reports on market development, economic analysis, technology trends and other relevant areas pertaining to the local startup ecosystem that the partners may request.
10. You will provide regular updates to the Management on the progress and activities for partners during meetings or in writing as and when as required.
11. You will manage or participate in any Special Projects, or undertake any other duties as assigned by the supervisor or the Management.

Requirements:

• Degree in a relevant field.
• 1-3 years’ work experience in a similar capacity. Fresh graduates with the relevant skills sets may also apply.
• You are obsessed with details and display unquestionable work ethics.
• A plus to have some domain knowledge of the startup scene, but more importantly you have a genuine passion for entrepreneurship and emerging technologies.

ACE.SG is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

PURPOSE:

To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business. This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analyzing as-Is and recommend improvements; work with stakeholders (internal and external) on implementation.

RESPONSIBILITIES & TASKS:

This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:

• Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
• Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
• Handle business, project, resources issues proactively and escalate appropriately.
• Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
• Writing management report, technical and associate documents with the project.
• Perform change management.
• Supervise efficient working staff and provide feedback for employees.
• Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Min Education / Other Technical / Professional Qualification Level:

Good Degree in Business Management/ Engineering/ Science;

Essential and Desired Experience:

• Experience in managing stakeholder expectation with good influencing & negotiating skills.
• Knowledge in the analysis of business requirements and experience in solution design.
• Ability to communicate with all levels of staffs and management team.
• An effective team player who is self-driven, able to work independently within a fast-paced environment under tight deadline and able to manage ambiguity
• Excellent interpersonal at all levels and ability to work in multicultural workplace.
• Written and verbal communication (technical writing is a plus).

Education/ Professional Requirements:

• Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
• A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
• Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
• A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
• Experience in managing improvement project implementation.

Min Years of Experience and knowledge:

• 5 years or more relevant experience
• 3-5 years working as Change or People Managers

The role

The Senior Account Manager will be the key project contact with internal teams, clients and other agency partners/vendors, ensuring seamless communication and delivery across all projects. In addition to managing external client work, another key part includes overseeing key internal platform/application projects to drive operational excellence and innovation.

In this role, you will support our Vice President, Commercial for key internal platform and application projects, as well as our Associate Account Director in projects and pitches. Responsibilities include end-to-end project management (pitch-execution-reporting), budget and timeline development, external vendor liaison and nurturing long-term relationships with stakeholders.

To excel in this position, it is of utmost importance that you have a background in platform/application management or Media, alongside Account Management experience in the Marketing/Advertising field.

Essential Duties and Responsibilities

• Lead the execution of internal and external projects independently from end-to-end, managing both internal and external teams to deliver high quality deliverables.
• Support Associate Account Director / Vice President, Commercial in pitches and/or ongoing projects.
• Effectively manage project scope, quality, timeline, budgeting and finance processes from end-to-end.
• Well-versed in platform/application marketing, and a good understanding of managing Media-based accounts.
• Embody charisma and is able to build and maintain good relationships with various Clients, Stakeholders and Vendors (e.g. Production Houses, Freelancers etc.) alike.
• Demonstrate effective and clear communication with both Internal Teams and External Parties.
• Work closely within the Account Management Team, and with other Internal Teams - Media & Content, Platforms & Product, Creative, Production Team to deliver remarkable and innovative work.
• Ability to handle multiple projects at one time and keeping calm under pressure / seeking out solutions.

Experience and Attributes

• 4-5 years in the Marketing/Advertising industry is highly preferred.
• Ability to manage, plan and prioritise time, while being self-motivated to achieve outstanding results.
• Eye for detail, with the capacity to learn fast and drive their own personal development.
• Strong organisational skills with a customer-focused mindset.
• A team player who is hungry to learn, proactive and ready to pursue excellence.
• Proficient with Google Suite (Google Slides, Docs, Sheets, etc.).
• Familiarity with digital marketing and Social Media Platforms.

Are you looking to become a part of a multi-functional team of commercial, technical, and regional partners? We are seeking a passionate Marketing Manager to join our Digital Commerce! You will identify business opportunities and work with the multi-functional team across Asia, Middle East, Africa to build cohesive commercial plans. You are expected to lead and collaborate with different subject matter experts to deliver end-to-end marketing plans for the region.

Your Team

You will report to the Digital Commerce Director and work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks like

• Demonstrate positive relationship building skills in engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities

• Identify consumers’ needs and wants for P&G’s products, specifically in the eCommerce channel, and distil into deep rooted consumer insights.
• Develop toolkits codifying principles and best practices, rooted in consumer insights, to grow P&G Brands across the full digital consumer funnel
• Develop communication and campaign ideas, working with agencies or otherwise, to grow P&G brands in the channel.
• Lead execution of the campaign and initiative maximization across markets and retailers (including campaign set up, asset briefs, etc.)
• Conduct post-campaign analysis to determine best practices for share & reapply across markets.
• Support trade team to craft Go-To-Market strategy such as merchandising, pricing/promotion strategy

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Minimum of 1-3 years’ experience in managing retail e-Media, customer selling and account management
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• Strong understanding of brand fundamentals and digital commerce capabilities

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

Strategically drives the promotion and positioning of FBSG solutions, develops marketing campaigns, collaborates with partners, and analyzes markets trends to maximize product adoption and revenue growth.

RESPONSIBILITIES & TASKS:

• Create and communicate product's messaging and value proposition to potential and existing customers
• Build relationships with key stakeholders, including customers, partners, and internal teams to drive compelling go-to-market strategies
• Develop creative marketing strategies to increase product awareness and drive adoption based on strong understanding of competitive and market landscape
• Capturing and responding to customer feedback, identifying areas for improvement, and influencing the product development roadmap to align with customer needs and wants.
• Representing the product at industry events and conferences, serving as an expert in the field.

What are we looking for?

• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Understanding and managing stakeholders needs, barriers and able to connect the dots.
• Strong understanding of brand strategy and messaging and creative development
• Proven ability to manage multiple projects and meet deadlines
• Excellent written, analytical and verbal communications skills, with an ability to adapt messaging to relevant audiences

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com