The Problem Manager for Major Incident is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Role and Responsibilities

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Participate in high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Problem / Incident management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job Description & Requirements

Hands on Experience on Design & Development of IBM Case Manager & ICN.

Hands on Experience on Designing & Development of IBM Case Manager 5.2 Applications Good in Java/J2EE and JSP.

Hands on Experience on PE workflow design & deployment.

Hands on experience on Configuring Workflow, Queues, Rosters, Document Class and Document Class Security.

Good in troubleshooting and handling Production issues.

Ability to support the testing team during the SIT, UAT, Pre-production and production environment

Key Skill:

IBM Filenet Case Manager

IBMFileNet P8 & Content Engine

IBM Case Manager 5.2 Or Above / BAW

Oracle DB2 , PL/SQL

ICN Plugin,Widgets/Dojo

Java/J2EE/Micro Services

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job duties:

• Creating strategic business development plans to hit sales target for selling Direct Drive Rotary Motors, Linear Motors, and other motion control components
• Hunting for new customers and gathering market insight
• Understanding client needs and able to create presentations with strong product knowledge
• Making deals with customers and ensuring alignment with company plan
• Making proposals and product demonstrations to clients
• Coordinating with all related stakeholders to improve components offering & good sales strategies
• Degree in any field
• Strong business development experience and knowledge for motion control technologies

Basic Salary up to $9000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

• Company: Sales of Industrial Electric & Automation System (Japanese Organization)
• Location: Bugis (Nearest MRT Station)
• Position: Sales Manager

Overview:

With clear understanding in company’s core competence and industrial trends, the Sales Manager is accountable for achieving order and sales budget of company’s power electronics products and solutions in the segments of data centre, semiconductor, power and general industries. The incumbent is also responsible for identifying opportunities and building relationship in the field of renewables and carbon neutrality.

The Sales Manager reports to the Head of Sales.

Job Description:

Key Responsibilities

1. Analysis and Strategy Development:

• Conduct research, identify target customers, partners and other key stakeholders
• Develop effective Go-To-Market wining strategies and action plan

2. Pipeline Building and Sales Achieving

• Proactively reach out to targeted potential clients, partners, and stakeholders
• Develop and deliver compelling presentations, proposals, and pitches to showcase the Organization's products/services and value proposition
• Collaborate with team to tailor solutions to meet customer needs
• Build up realistic prospects and healthy order pipeline
• Drive the entire sales cycle from prospecting and initial contact to negotiation, contract closure and project implementation to achieve budget

3. Business Development:

• Monitor industrial and market trends to identify business opportunities
• Generate leads through networking, industry events, and leveraging on digital platforms
• Establish and maintain strong relation with key decision-makers to drive business opportunities and partnerships

4. Reporting:

• Prospects, Orders & Sales Forecasting with rigorous update
• Track and report on sales metrics, pipeline development, and market trends to management on a regular basis
• Utilize data-driven insights to assess the effectiveness of sales and marketing initiatives and identify areas for improvement.
• Provide actionable recommendations to optimize business strategies and achieve revenue targets.

Job Requirements:

• Degree in Power Electronics / Electrical Engineering
• 4 – 6 years B2B sales / marketing experience with proven track records, preferably on power electronics and/or power quality products / solutions. Experience on projects, services or consultancy will be given with added consideration.
• Creative in both solutions and deal making with high energy, Can-Do spirit and drive to success
• Excellent in written and verbal communication and presentation

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities:

• Oversee and optimize supply chain planning processes within IBP, ensuring alignment with strategic goals.
• Lead the supply planning component of the IBP process, ensuring alignment with overall business objectives.
• Use expertise in SAP IBP, ECC, and Entegris S&OP processes to maximize productivity and improve communication across the organization
• Overseeing the supply chain planning processes within the Integrated Business Planning (IBP) framework to ensure that organisation can efficiently and cost-effectively meet customer demand
• Partner closely with global functional area leaders and their teams to understand system needs, ensuring these are met by working with IT on configuring or enhancing SAP IBP
• Provide training to end users on the effective use of SAP IBP.
• Leverage extensive knowledge of SAP Business Suite, including IBP, APO, SCM, and BI, to support and drive continuous improvement in supply chain processes

Requirements:

• Bachelor’s degree in Supply Chain Management, Information Systems, Business Administration, or a related field
• At least 6 years of experience with SAP IBP, ECC, and S&OP processes
• Proven experience in managing supply chain planning processes within an IBP framework.
• Familiarity with Lean or Six Sigma methodologies
• APICS certification (e.g., CPIM, CSCP) or similar supply chain certification

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Job Responsibilities:

• Leading and managing the project, ensuring timely delivery and quality standards.
• Customizing the HRIS system to meet specific organizational needs.
• Conducting training sessions to ensure effective system usage.
• Migrating data accurately and securely to the new system.
• Providing ongoing support and troubleshooting.
• Ensuring data security and compliance with relevant regulations.

Job Requirements:

• Degree in Human Resources, Information Technology, Business Administration, or a related field
• Project Management certification would be advantageous
• Proven project management skills, including experience leading cross-functional teams and delivering HRIS implementations.
• Knowledge of HR processes, IT systems, and data management.

• Well established MNC
• Opportunities for professional development and career growth

About Our Client

Our client is seeking for a highly skilled Regional Procurement Manager to oversee the procurement of logistics services for their diverse product range across the region.

Job Description

• Drive the Regional Procurement Strategies for the region by collaborating with stakeholders and provide expert advice to stakeholders to enhance their scope of work by aligning with market best practices.
• Standardize and streamline SOPs for vendors.
• Challenge and improve existing business concepts that rely on sole sourcing.
• Understand business needs and act with urgency to address them.
• Lead change initiatives through influence and collaboration with cross-functional teams.
• Develop and maintain a Business Continuity program to minimize operational disruptions.
• Align internal needs with external market dynamics and suppliers for rapid responses.
• Ensure compliance with legislation, standards and company policies.
• Share knowledge and ensure adherence to procurement processes with stakeholders.
• Minimize supply chain risks by upholding Procurement Policy, EHSS standards and ethical practices.
• Manage and enhance supplier performance by regularly reviewing KPIs with stakeholders.

The Successful Applicant

• Prior experience working in MNC environment within FMCG or Chemical industry.
• At least 10 years of procurement experience, with proven background in procurement of logistics/ supply chain services within APAC.
• Proven leadership and people management experience.
• Strong negotiation, communication and interpersonal skills.
• Adaptable and willing to work in a fast paced environment.

What's on Offer

Be part of an innovative team that values strategic thinking and excellence in supply chain management. If you're a proactive leader with a passion for procurement and logistics, this is an opportunity not-to-be missed.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-092024-6547871

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Description:

The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Min. Degree in Computer Science or Information Technology.
• At least 10 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in SAP S/4 implementation projects.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
• Good communication skills in both English and Japanese (in order to liaise with Japanese speaking stakeholders and clients.)

We regret only shortlisted candidates will be notified.

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Sales Engineer

Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jurong Island
• Company Transport will pickup at Lakeside MRT

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root ause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Company’s Profile

Founded in 1980s Japanese retail company known for its minimalist design and a wide range of products, including household goods, clothing, and stationery. In Singapore, has expanded its brand presence with cafes that align with its philosophy of simplicity and functionality.

Benefits
- Joining Incentive Up to $600
- Birthday Leave
- Employee Discount
- Optical / Dental Claim
- Career Progression

Salary Package:
- Basic Salary: $1900
- Meal Allowances $100
- Incentive Allowances $100

Working Location: Plaza Singapura / Raffles City Shopping Centre / 100AM Tanjong Pagar
Working Hours: 5 Days Work Week (44 hours/week)

Key Responsibilities:

· Attend and greet customers

· Maintain high quality of food preparation/handling and hygiene standards at all time

· Maintain cleanliness of equipment,workstations and cafe environment

· Performs POS and cashiering transaction

Requirements:

· Min. 0.5 years of working experience in F&B industry

· Perform rotating shifts that might fall on weekends / Public Holidays

· Possess Food Hygiene Certification will be highly advantageous

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Our client is a well-established MNC, market leader in the real estate industry. They are looking for a Condominium Manager to assist their team for the next phase of their business.

Responsibilities:

• On site management and maintenance of different properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Regular meetings with the management
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Facilities Management or other relevant field of studies
• Minimum 1 years of relevant experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

We are seeking a dynamic and results-driven Regional Strategic Business Development Manager to spearhead marketing strategies, campaigns, and business development efforts within India and the Middle East. The ideal candidate will be passionate about mobile gaming, with a specific focus on hyper-casual games, and possess a deep understanding of these markets. This role will be pivotal in driving growth, brand visibility, and player engagement across these regions.

Key Responsibilities:

Marketing Strategy & Campaigns

• Develop and execute comprehensive marketing strategies tailored to the India and Middle East markets to drive user acquisition, engagement, and retention for the mobile hyper-casual game.
• Identify and leverage regional trends, cultural nuances, and player behaviors to create effective and localized marketing campaigns.
• Collaborate with internal teams (e.g., creative, product, and performance marketing) to produce region-specific content and campaigns.
• Monitor and optimize campaign performance to meet KPIs and ROI goals.

Business Development

• Identify, negotiate, and establish partnerships with local distributors, publishers, localization partners, influencers, media agencies, and co-publishing partners to enhance brand visibility and user acquisition.
• Collaborate with key regional stakeholders to identify and pursue opportunities for growth, such as cross-promotions, sponsorships, and co-branded events.
• Conduct market research and competitive analysis to identify trends, challenges, and opportunities in the gaming sector.

Community Building & Engagement

• Drive community-building initiatives to cultivate a strong player base and foster loyalty in both regions.
• Plan and execute player-centric events, tournaments, and rewards programs to enhance engagement.
• Develop and manage Facebook, WhatsApp or other region-preferred platforms for player communication and support.

Product & Brand Promotion

• Collaborate with the product team to align in-game features and updates with regional preferences.
• Strategize and execute branding efforts to position the game as a leading hyper-casual mobile title in India and the Middle East.
• Oversee and manage the allocation of marketing budgets to ensure cost-effective promotions and maximum impact.

Leadership & Team Management

• Lead, manage, and guide a small team to achieve strategic goals and objectives.
• Provide mentorship, training, and performance feedback to team members.
• Foster a collaborative and innovative work environment.

Analytics & Reporting

• Monitor key performance metrics, market insights, and campaign effectiveness across regions.
• Provide detailed reports and insights to senior management, highlighting achievements, challenges, and recommendations.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• 5+ years of experience in strategic business development, marketing, or related roles, preferably within the mobile gaming industry.
• Proven track record of success in launching and managing campaigns in India and/or the Middle East.
• Strong understanding of hyper-casual gaming trends and the regional gaming ecosystem.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated leadership experience, including managing and guiding small teams.
• Analytical mindset with proficiency in using data-driven insights to inform strategies.
• Proficiency in English and at least one regional language (e.g., Hindi, Arabic) is a plus.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Job Responsibilities

• Develop and implement comprehensive procurement strategies for marine operations (stores and vessel spares), ensuring alignment with company goals and objectives.
• Oversee the procurement of marine-related goods and services, including ship spare parts, equipment, provisions and other operational needs.
• Manage the end-to-end procurement process, including sourcing, vendor selection (multiple quotes) and negotiations ensuring cost-effectiveness and timely delivery.
• Identify, evaluate, and establish relationships with key suppliers and service providers in the marine industry.
• Negotiate favorable terms, pricing, and contracts with suppliers, ensuring compliance with organizational policies and regulations.
• Monitor supplier performance and maintain a database of qualified vendors, focusing on quality, delivery timelines, and cost control.
• Oversee the drafting, negotiation, and management of contracts related to marine procurement, including shipbuilding, maintenance, dry-docking, and repair services.
• Ensure that all contracts comply with local and international maritime regulations and company policies.
• Resolve contract disputes and manage risk by ensuring legal and regulatory compliance throughout the contract lifecycle.
• Monitor and manage the procurement budget for marine operations, ensuring cost control and effective use of resources.
• Develop cost-saving initiatives and negotiate better terms with vendors to reduce operational expenses.
• Prepare regular reports on procurement activities, budget adherence, and cost-saving measures for senior management.
• Apply Effective inventory management onboard ships for effective cost control.
• Lead and mentor the marine procurement and contracts team, ensuring that team members are equipped with the necessary skills and knowledge.
• Set performance goals for the procurement team and monitor progress toward achieving those goals.
• Foster a culture of continuous improvement and innovation within the procurement department.

Job Requirements

• Bachelor’s degree in Supply Chain Management, Marine Engineering, Business Administration, or a related field. A Master’s degree or professional certifications (such as CIPS) in procurement or supply chain management is preferred.
• 10 years of experience in procurement and contract management within the marine industry (Vessel spares, stores, provisions) with a proven track record of leadership and cost-saving initiatives.
• Knowledge: In-depth knowledge of marine operations, shipbuilding, repair, and maintenance contracts, as well as international maritime regulations.
• Strong negotiation and contract management skills.
• Excellent leadership and team management abilities.
• Analytical mindset with experience in budget management and cost control.
• Strong communication and interpersonal skills for vendor and stakeholder management.

• Supervise and oversee junior team members and review their work product
• Review and draft compliance documents, frameworks and templates, covering all aspects of regulatory compliance
• Analysing and summarising MAS publications and regulatory updates
• Develop training programs, with opportunities to provide training to clients
• Other ad-hoc duties as required

Company Information:

Tai Er Grilled Fish is under Jiu Mao Jiu, a listed company on the Hong Kong Exchange (HK.09922) and has been in operation for over 25 years with more than 10,000 employees. Tai Er boasts of 269 outlets worldwide and is reaching the shores of Singapore to open its 270th. The popular Sauerkraut grilled fish chain is scheduled to open its flagship outlet in Changi Airport, Jewel in July of 2021.

【太二酸菜鱼】是九毛九集团旗下餐饮品牌。九毛九集团经营至今已逾25年，就职员工逾1万人，并在2020年1月于香港交易所挂牌上市成为国际控股公司（HK.09922）。目前，【太二酸菜鱼】已在世界各地开设共269家门店，现将进入新加坡，于六月份在星耀樟宜开设本地第一间‘太二酸菜鱼旗舰店’。

* Take charge of Quality, Service, and Cleanliness assurance within the outlet operations

* Assist in outlet operations, cash control, and shift management

* Assist manager to plan staff duty schedule for service and kitchen crew and ensure sufficient staff and monthly management reports

* Make every effort to let customers feel welcome with friendly and uncompromising service.

* Supervise operations in outlet and serve customers.

* Handle customer complaints, maintaining good customer relationships.

* Assist in administrative work related to outlet operations

* Progressively master the skills to run restaurant operations.

Requirement(s):

* Good experience in Restaurant operations Management

* Good communication and leadership skills

* Determined and capable to work under pressure in a fast-paced environment

* Diligent team player passionate about F&B operation

Job Title : GST Assistant Manager / Manager (Account Department)

As a GST Assistant Manager, you will oversee and manage Goods and Services Tax (GST) compliance, ensuring timely and accurate filings in accordance with regulatory requirements. Your responsibilities will include preparing and reviewing GST returns, reconciling tax data, addressing audits and notices, and advising on GST implications for business transactions. You will collaborate with cross-functional teams to ensure alignment with financial and legal standards while staying updated on evolving tax laws. The role demands strong analytical skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities:

• Oversee and ensure the smooth running of GST team.
• Review GST Report.
• Review the accuracy of the tax schemes and the supporting documents of the transactions.
• Review Compilation of GST Report.
• E-filing of GST Return quarterly.
• Conduct GST training.
• Attend to customer’s query of GST compliance issues.
• Liaise with GST consultant.
• In-charge of GST schemes renewal and preparation of ASK and schedules for audit.
• Other responsibilities assigned by the Account Manager.

Requirements:

• Tax / GST field experience of 2-4 years.
• Able to demonstrate leadership skills.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Able to multitask and meet IRAS required deadlines.
• Proficient in Microsoft office (excel, words, powerpoint, outlook).