Total 96,567 Full-time service centre manager job vacancies in Singapore

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

• Skillsets :

1. Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
2. Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SAN GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)
3. Government on Commercial Cloud (GCC) experience would be an advantage

Job Descriptions:

1. Responsible for the full spectrum of accounting function of the company (including AR, AP, GL, Cost Accounting, GST, CbCR, Corporate tax and reporting etc)
2. Manage all accounting requirements (including operational, statutory, management and financial reporting, forecasting and budgeting)
3. Manage and supervise a team of accounting professionals and responsible for team development
4. Liaise with internal and external auditors, tax consultants, other professional, governmental authorities, bankers, customs, customers and suppliers on matters relating to the company
5. Responsible for all statutory reporting, audit, tax, and statutory compliance matters for the company and successfully comply with corporate policies and statutory regulations
6. To support Department Managers/related parties with necessary financial reports and analysis of operation performance in terms of profitability and efficiency, and play a business partnering role
7. Monthly management reporting, variance analysis and highlight reasons for variances and timely submission of report to Corporate Office
8. To lead quarterly stock take and accounts-related projects
9. Review and implement improvement in internal control and processes to minimize risk exposure
10. Ensure proper credit control of accounts receivable
11. Responsible for Fixed assets management, cash flow forecasting and control of company expenses, Capital Expenditure management
12. Review and formulate finance policies and procedures
13. Maintaining efficient and effective work flow system and make recommendations to management when necessary
14. Review current ERP system, assist in training and support on financial system and processes and lead system implementation if necessary
15. Other duties or adhoc projects as assigned by Management

Requirements:

1. Degree in Accountancy or ACCA with 8 to 10 years of relevant experience
2. Leadership quality with good people and supervisory skills and ability to manage change within the team
3. Excellent communication and interpersonal skills, a team player
4. Strong planning & analytical skills
5. Hands on, self-motivated, meticulous and committed personality and able to work well under pressure and adhere to tight reporting deadlines
6. Good understanding of Corporate Governance, Tax and Statutory requirements in Singapore
7. Available to start work immediately or on short notice will be an added advantage

Responsibilities:

• To oversee the daily operations of QA/QC Department.
• To review and upgrade the quality control activities.
• To initiate, recommend or provide solutions throughdesignated channels.
• To liaise with authority on any relevant rulesand regulationson raw materials.
• To produce new mix design based on customer specifications.
• To implement and monitor Quality Assurance Programme.
• To maintain and improve the quality of ready-mixed concrete supply and execute appropriate corrective action.

Requirement:

• Diploma in Architectural; Civil/ Structural Engineering or Concrete Materials related.
• Preference given to those with 2-3 years' experience as a QC manager in Singapore construction industry, especially in readymix concrete. Senior QC Engineer position will be considered if the candidate is familiar with the trade.
• Dynamic, self motivated, proactive and results-oriented individuals
• Able to start within short notice period will be preferred.

Key Responsibilities:

• Oversee the execution of sub-contractor agreements and ensure adherence to the project timeline, quality standards, and budget.
• Monitor sub-contractor performance, including progress reports, quality of work, and compliance with contractual obligations.
• Implement effective cost control measures, identifying and managing any contract variations or claims.
• Maintain strong communication channels with sub-contractors and internal teams to ensure alignment with project goals.
• Manage risk, ensuring compliance with legal, safety, and regulatory requirements throughout the project lifecycle.
• Reporting to Project service manager on day to day operational works.

Qualifications:

• Minimum 8 to 10 years of experience in managing sub-contractors in large-scale construction, engineering, or EPC projects. Similar experiences can be considered.
• Proven track record in managing sub-contracts for projects, vendor, suppliers
• Strong knowledge of contract management, procurement processes, and cost control.
• Excellent communication, negotiation, and organizational skills.
• Ability to work in a fast-paced environment, ensuring timely and quality project delivery.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

a) oversee daily operations of the beauty clinic to ensure smooth and efficient functioning

2) monitor appointment schedule, staff rotations and client satisfaction

3) manage stock level and procurement of beauty products and equipement

4) supervise and motivate beauty therapist and other staff

5) monitor staff performance and address any performance issues

6) stay updated on current beauty trends to offer relevant services and advise

7) plan and implement startegies to increase revenue

8) evaluate the performance of services and adopt offering based on cleint demand

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Roasted delight Specialist

Need a General Manager cum chief chef

Main products - Roast duck / roast meat

Others - Wanton noodle

Duties not only as a chief chef, must also be able to perform as a restaurant general manager; duties include inventory check, plan duty chart, hygiene matters, cashiering, attend management meetings and HR matters.

Must understand costing well

Must have at least ten (10) years of similar experience

A marketing manager plays a crucial role in planning and executing strategies to effectively promote a company’s products or services. A trainee in this role will be responsible for conducting thorough market research, identifying and understanding target audiences, creating impactful marketing campaigns, managing budgets efficiently, and analyzing the performance of marketing initiatives. The ultimate goal is to drive sales, enhance brand awareness, and support the company’s growth and market positioning objectives.

Specific Responsibilities:

1. Develop and execute strategic marketing plans and campaigns.

2. Analyze market trends and recommend adjustments to marketing strategies based on analysis.

3. Manage the marketing budget effectively, ensuring ROI on all activities.

4. Conduct market research to identify new opportunities and potential customers.

5. Oversee the creation and publication of marketing materials and collateral.

6. Coordinate marketing campaigns with sales activities.

7. Measure and report on the performance of marketing campaigns, gain insights, and assess against goals.

8. Build and maintain relationships with media and stakeholders through various channels.

9. Stay up-to-date with digital marketing trends and potential new channels and strategies.

10. Manage and mentor a team of marketing professionals, ensuring goals are met and skills are developed.

Technical Skills and Competencies:

1. Budget Management

2. Cost Analysis

3. Financial Forecasting

4. Profitability Assessment

5. Data Analysis

6. Compliance and Reporting

7. Vendor Payment Management

8. Resource Allocation

9. Cross-functional Communication

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

RESPONSIBILITY

• Coach internal development team, to apply Agile principles and practices to deliver business value • Evaluate and recommend agile software engineering practices to the team

• Remove impediments or guide the team to remove impediments • Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving. • Improve transparency, radiate information and over-communicate • Improve the velocity of the development team, at a sustainable pace for the team • Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management • Adhere to the Agile Software Development Manifesto

EXPERIENCE AND SKILLS NEEDED

• Min 3 years working experience in an agile environment as a full stacked developer or technical lead

• Certified Scrum Master with at least 2 years’ experience in a Scrum Master or equivalent software delivery role

• Excellent stakeholder engagement and communication skills

• Working experience with Atlassian products will be an added advantage

• Working knowledge of Scrum, LeSSand Kanban will be an added advantage

• Working knowledge of design thinking and workshop facilitation will be an added advantage

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

This is a part-time or contract role. Please apply only if you accept these terms.

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Job Summary

We are seeking a dynamic and results-driven personnel to lead and execute our marketing strategies in the IT industry. This role involves managing cold calling prospective clients and focusing on event management to drive brand awareness and business growth. The ideal candidate will have Business Development acumen to build qualified leads for the Sales Team to convert to quality pipelines. The candidate also needs to be able to manage vendor to rollout Digital Marketing campaigns that are aligned with corporate directions Strong communication skills, and proactive approach to engaging new opportunities is a necessity.

Key Responsibilities

Business Development & Cold Calling:

• Identify and research potential clients to expand the customer base.
• Conduct cold calls to introduce the company’s offerings and schedule follow-up meetings.
• Maintain accurate records of interactions and client feedback.

Event Management:

• Plan, organize, and execute events such as product launches, event, webinars, and other activities.
• Coordinate with internal teams and external vendors to ensure successful event execution.
• Monitor event performance and gather attendee feedback for continuous improvement.

Digital Marketing :

Manage agencies to rollout Digital campaigns that are developed by Corporate via online channels, including website, email marketing, SEO/SEM, social media (Youtube, LinkedIn, Facebook, Instagram), and paid advertising.

• Analyze and report on campaign performance metrics to assess ROI and identify improvement areas.

Vendor and Partner Management:

• Able to work together with the Marketing team of Strategic Partner such as SAP to build a GTM marketing plan to grow pipelines
• Optimize utilization of MDF/BDF from Strategic Partner
• Able to manage Agencies to execute successful Digital campaigns by giving clear objectives and guidance.

Market Research:

• Stay updated on industry trends, competitor activities, and emerging digital marketing tools within the IT sector.
• Use insights to inform and enhance marketing strategies.

Relevant Experience & Skills

• Bachelor's degree in marketing, business, or other related field.
• At least 3 years’ of related experience
• Analytical mindset with the ability to use data and market research to build pipelines.
• Demonstrated ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Exceptional project management skills and the ability to meet deadlines and deliver results.
• Able to travel to other entities occasionally for meeting.

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
• Carry out project planning, cost control and project documentation
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system
• Lead a team of project staff

JOB REQUIREMENTS

• Qualified, competent and experienced with tertiary qualification in construction, recognised either by the respective Professional Bodies, professional institutions or Building and Construction Authority.and with experience managing and co-ordinating large-scale projects effectively, and with experience performing as a Project Manager role for industrial and/or large-scale developments.
• Dynamic and motivated personality with good communicative and interpersonal skills
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

Key Responsibilities:
Full Set of Accounts Management: Independently manage the complete set of accounts for various clients, ensuring accuracy and timeliness.
Month-End Closings: Execute month-end closing processes efficiently for multiple companies.
Management Accounts Preparation: Develop comprehensive monthly management accounts and reporting packages.
Group Account Consolidation: Handle the consolidation of financial statements for simple to complex group structures.
Financial Statement Compilation: Prepare financial statements in line with Financial Reporting Standards.
Mentorship: Guide and mentor junior associates, fostering their professional growth.
Team Supervision: Oversee junior associates to ensure high-quality work and achieve departmental goals.
Financial Management Support: Assist in delivering expert financial management services to our clients.
Problem-Solving: Address and resolve accounting issues promptly as they arise.
Client Advisory: Provide clients with insightful advice on finance operations, accounting systems, and reporting requirements.
Ad-Hoc Assignments: Tackle special projects and assignments as needed.

Job Requirements:
Tax Guidance: Knowledge and experience in tax computation and advisory for clients will be highly advantageous.

58 RECRUITMENT PTE. LT

19C9772

88669833

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff
• Singaporeans only

Working days:Monday to Saturday 10AM-8PM, 6 days



Closed on Sundays (starting from March 2025, 5 days off per month)

Location:BUGIS & SERANGOON

Job Summary:

We are looking for an experienced and proactive Beauty Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance. The company is a beauty and health conditioning center.
• Sales and management experience in the beauty industry,communication skills in both Chinese and English,able to work under pressure and maintain a professional attitude.

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

The Westin Singapore is seeking a Revenue Manager to maintain the transient rooms inventory for the hotel and maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of the hotel. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

Analyzing and Reporting Revenue Management Data

· Compiles information, analyzes and monitors actual sales against projected sales.

· Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

· Analyzes information and evaluates results to choose the best solution and solve problems.

· Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

· Generates and provides accurate and timely results in the form of reports, presentations, etc.

· Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

· Maintains accurate reservation system information.

· Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

· Generates updates on transient segment each period.

· Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy

· Updates market knowledge and aligns strategies and approaches accordingly.

· Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

· Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

· Establishes long-range objectives and specifying the strategies and actions to achieve them.

· Takes a predetermined strategy and drives the execution of that strategy.

· Demonstrates knowledge of job-relevant issues, products, systems, and processes.

· Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

· Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

· Provides revenue management functional expertise to leadership team

· Ensures hotel strategies conform to brand philosophies and initiatives.

· Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

· Prepares sales strategy meeting agenda, supporting documentation.

· Communicates proactively with properties regarding rate restrictions and strategy.

· Manages rooms inventory to maximize rooms revenue.

· Assists hotel with pricing and provides input on business evaluation recommendations.

· Leads efforts to coordinate strategies between group sales offices.

· Supports selling initiatives by working with all reservations team

· Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

· Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

· Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

· Initiates, implements and evaluates revenue tests.

· Provides recommendations to improve effectiveness of revenue management processes.

· Communicates brand initiatives, demand and market analysis to hotel

· Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

· Promotes and protects brand equity.

Building Successful Relationships

· Develops and manages internal key stakeholder relationships in a proactive manner.

· Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities

· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Attends staff/forecast/long range meetings as requested by properties

A General Manager is a goal-oriented expert in the beauty Retail business and will be responsible for executing marketing and sales strategy to drive business results in meeting sales objectives. This in-field role is to provide brand management, coordinate with regional and local market partner teams; develop, drive, and build multi-country internal sales teams; impact event planning, and creating a fun and inspiring experience for in-store teams. Brand management will include competitive landscape assessment, marketing strategy, brand focuses, merchandising updates, and event planning.

He or She will develop strategies to drive sales objectives, meet goals, and communicate with retail stores and HQ Leadership at all levels of retail partnership within the established territory.

As a brand ambassador, you are passionate about the beauty industry, love working with people, and have a natural ability to excite those around you about this fresh young and emerging brand!

Job Requirements:

• Diploma/Degree holder

• Minimum 12 years of relevant experience

• Experience in the F&B restaurant chain industry

• Familiarity with the business knowledge and operational management model of the F&B chain industry will be advantageous

Job Responsibilities:

-Formulating annual operation plan, budget, and work plan for the regional restaurants.

-Monitor the achievements of current regional restaurant revenue and prepare a forecast and aim for the next cycle’s budget.

-Oversee the use of the expense budget in the regional restaurants to ensure the achievement of regional goals.

-Responsible for talent development planning, assess the current manpower planning and make staff adjustments in various positions within the restaurants as required. -Collect accurate information on market trends, supply & demands, competitor analysis, and customer feedback within Singapore market to ensure the targeting of marketing plans and store operations.

-Analyze the monthly profit management report to guide the completion of standard cost control for food, labor, utilities, maintenance, and other expenses, and identify opportunities to increase profit.

-Conduct performance evaluations of regional stores, continuously improving employees' work capabilities and performance. -Monitor and promote the achievement of sales targets according to the market's stored-value and other sales strategies.

Summary: The general manager is responsible for overseeing food service and front-of-house operations across multiple sites. This role focuses on managing day-to-day operations, financial planning, budgeting, and ensuring high levels of client satisfaction. The general manager will also work closely with leadership to guide organizational development, drive continuous improvement, and achieve business targets. This position requires strong leadership, organizational skills, and the ability to thrive under pressure in a dynamic environment.

Responsibilities:

• Lead and manage food service and operational teams, addressing operational challenges effectively.

• Analyze factors affecting business performance and implement both short- and long-term solutions.

• Develop and execute financial strategies, including budgeting and reporting, to meet business unit targets.

• Collaborate with the leadership team to improve operational processes, policies, and resource allocation.

• Ensure client satisfaction by regularly reviewing service and operational standards.

• Provide leadership to site managers, fostering a culture of efficiency and teamwork.

总经理

职位要求：

* 文凭/学位持有者

* 至少 12 年相关经验

* 餐饮连锁行业经验

* 熟悉餐饮连锁行业的业务知识和运营管理模式者优先考虑

职责：

- 制定区域餐厅年度运营计划、预算和工作计划。

- 监控当前区域餐厅收入的成就，并为下一周期的预算制定预测和目标。

- 监督区域餐厅费用预算的使用，确保实现区域目标。

- 负责人才发展规划，评估当前的人力规划，并根据需要对餐厅内各个职位的员工进行调整。- 收集新加坡市场内市场趋势、供需、竞争对手分析和客户反馈的准确信息，以确保营销计划和门店运营的针对性。

-分析每月利润管理报告，指导完成食品、人工、水电、维护和其他费用的标准成本控制，并确定增加利润的机会。

-对区域门店进行绩效评估，不断提高员工的工作能力和绩效。-根据市场的储值和其他销售策略，监控和促进销售目标的实现。

摘要：总经理负责监督多个站点的食品服务和前台运营。该职位专注于管理日常运营、财务规划、预算和确保高水平的客户满意度。总经理还将与领导层密切合作，指导组织发展，推动持续改进，实现业务目标。该职位需要强大的领导能力、组织能力以及在动态环境中承受压力的能力。

职责：

* 领导和管理食品服务和运营团队，有效应对运营挑战。

* 分析影响业务绩效的因素并实施短期和长期解决方案。

* 制定和执行财务战略，包括预算和报告，以实现业务部门目标。

* 与领导团队合作，改进运营流程、政策和资源分配。

* 定期审查服务和运营标准，确保客户满意度。

* 为现场经理提供领导力，培养高效和团队合作的文化。

• Oversee the entire project operations from conception to completion including handover to Clients including but not limited to quality, safety, cost and budget management
• Provide directions on planning, tracking, change control, risk and issue management
• Manage project team resources for efficient deployment and project cost management
• Manage project stakeholders, including client,project resources and subcontractors
• Manage client expectation through project status update meetings, documentation and project reporting tools
• Liaise effectively with clients, other contractors and relevant authorities.
• Ensure safe work procedures are implemented to control risk
• Leverage industry knowledge to analyze and assess gaps and provide recommendations for remediation
• Identify project risks and developing appropriate mitigation strategies, recommends policy and procedure improvements
• Conversant with local codes, regulations and procedures
• Demonstrate leadership, take ownership of projects handled and all related works
• Report and escalate project progress including revenue, cost, financial issue,potential risk, and etc. to Head Office Management on timely manner.
• Comply with all company policies and procedures, including but not limited to ethics and business practice
• Ensure all personnel under your management comply with company policies and procedures
• Lead and provide strategic and professional guidance to the Tender Preparation Teams on matters in relation to the project performance and compliance,contractual obligations and statutory requirements
• Any other duties that may be assigned by Head Office Management
• Motivate and encourage all personnel to comply with Safety and Compliance related matters by demonstrating strong commitment in such areas

Requirements:

• Bachelor Degree in Civil Engineering recognised by the PE Board or equivalent
• Minimum of 20 years of working experience in construction or construction management, or combination of relevant work experience in the underground projects in Singapore, or with at least 10 years of experience in managing civil and infrastructure design and construction teams for projects of similar scale, complexity and nature of work.
• Ability to understand all aspects of construction projects effectively and efficiently including, but not limited to budgeting, and scheduling in order to fully understand project implications
• Outstanding interpersonal and communication skills (verbal and written) with the ability to successfully communicate with client and team members including Head office management located oversea.
• Strong organizational and time management skills
• Through knowledge of legal issues and safety standards is essential
• Able to adapt and prioritize, meeting deadlines, in a fast-paced environment
• Effective time management and logical decision-making ability
• Capacity to handle pressure