Total 11,317 Senior Executive service engineer job vacancies in Singapore

About The Company:

• One of the leading companies which is specializing in energy management solutions, marine & offshore project management and gradually expanding to Electric/Hybrid Propulsion, Marine Charging, Energy Storage, and AI-Assist Energy Management Systems.
• Working Days: Monday - Friday
• Working Hours: 8:30am - 6:30pm
• Location: Penjuru Lane

Job Description:

• Collaborate with cross-functional teams to define electrical system requirements, specifications, and design criteria for marine vessel propulsion and control systems.
• Develop detailed electrical schematics, wiring diagrams, and layouts using industry-standard design tools.
• Select appropriate electrical components, equipment, and materials to ensure compliance with safety, regulatory, and performance standards.
• Design and implement control logic, automation, and monitoring systems for propulsion and manoeuvring.
• Oversee the installation, integration, and testing of electrical systems on marine vessels during construction or retrofit projects.
• Conduct thorough testing, troubleshooting, and validation of electrical systems to ensure proper functionality and adherence to design specifications.
• Collaborate with shipyard personnel and subcontractors to ensure proper installation and alignment of propulsion and control components.
• Coordinate with project managers to establish commissioning schedules, manage resources, and ensure timely project completion.
• Analyse and evaluate the performance of propulsion and control systems, identifying opportunities for optimization, efficiency improvement, and performance enhancement.
• Work closely with the research and development team to implement innovative technologies and solutions to address emerging challenges in marine propulsion and control.
• Create comprehensive technical documentation, including operation manuals, maintenance guides, and as-built drawings for electrical systems.
• Generate commissioning reports, test procedures, and status updates for internal teams, project stakeholders, and clients.
• Ensure that all designed and commissioned electrical systems comply with relevant maritime regulations, industry standards, and safety guidelines.
• Collaborate with regulatory bodies and classification societies to obtain necessary approvals and certifications for electrical systems.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

About the Role

The Robotics System Verification team tests the integrated electronics and software of the products. The degree of sophistication and complexity varies from product to product, with different technologies and features. This variety of test needs requires creative verification solutions with automation applied where possible.

The verification team sits in the Electronics Hardware group, alongside electronics design and sensor development. The verification team is based across sites in Southeast Asia; the team works collaboratively to test the Robotics product range through the different product development stages; this can include early technology investigations through to production and postproduction support.

We are looking to expand the group to support the growing number of products and new technologies.

Skills and experience desired:

• Degree or equivalent experience in electronic engineering, software, robotics, mechatronics or comparable engineering discipline.
• 1+ years of direct experience in system verification test development.
• Capable of specifying, developing, and implementing system verification tests.
• Exhibit the ability to analyze. Including analysis of test results, processes, and systems.
• Good experience in ROS, Linux operating systems
• Experienced in developing with Python and MATLAB
• Working knowledge of NI Labview and TestStand would be an advantage.
• Experience of using NI or other remotely controlled instrumentation.
• Ability to understand schematics and PCB diagrams.
• Understanding of electronics systems and hardware design.
• Knowledge or experience of working with sensors/actuators would be a benefit.
• Ability to work within a multidisciplinary, Agile team, using Scrum or Kanban methodologies.
• Be able to communicate complex ideas to a range of experts in different fields.
• Fluent in spoken and written English.
• Work independently.

Role and Responsibilities:

• Analysing system requirements to specify and implement system verification tests.
• Feedback to the product and system design/development teams.
• Support / lead root cause investigations & implement corrective actions.
• Develop new test methodologies.
• Specify and develop test fixtures.
• Execute system tests manually and using the developed automated tests.
• Analyse test results.
• Guide, develop & supervise junior engineer/s in verification activities according to Electronics standard process.
• Follow test process and continuously identify opportunities to reduce effort, improving the process efficiency.

JOB HIGHLIGHTS

• 14 days annual leave & medical/hospitalization benefits
• Career development and growth
• 5 day work week (8.30 am to 6.00 pm)
• 5 min walk from Ubi MRT

Job Descriptions:

• Embedded firmware development using ARM MCU, Linux and other RTOS platforms
• C Language (Primary) and Python/Javascript (Alternate)
• Work with an international team of leading-edge technology experts including Mobile, Cloud, VM, Biometrics, Web-service and eCommerce
• Full life-cycle Development of embedded MCU for Building Security systems, Intrusion monitoring systems, biometric identification & smartcards encryption

Job Requirements:

• Minimum a Degree/Diploma in Electronics/Computer/IT with at least 2 years of working experience
• Hands-on experience in embedded controller firmware development for real-time control and monitoring system
• Knowledge of the following will be advantageous: STM32, ARM processor, TCPIP, Mifare DESFire, 3DES/AES encryption, CANbus, Linux, Bluetooth

All resumes are treated with the strictest confidence. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Acts as a project lead by establishing development plans and preparing for design reviews.
• Guides others on engineering tools, test specifications and assesses application of Health, Safety, and Environment techniques during the design process.
• Applies and interprets engineering calculations to obtain design solutions and troubleshoot erroneous results. Defines input requirements and develops functional specifications by utilizing basic statistical methods and reliability techniques.
• Contributes to Halliburton’s Intellectual Property portfolio by delivering innovative and commercially successful solutions. Creates an impactful relationship with Halliburton’s technical community, customers, and vendors by proactively collaborating with key stakeholders.
• Participates in professional societies in area of specialization.

Requirements:

• Skills acquired through the completion of a degree in Mechanical Engineering or similar discipline.
• Minimum educational requirement of a doctoral degree and zero years’ experience or a master’s degree and two or more years’ related experience or a bachelor’s degree and four or more years’ related experience.

Responsibilities:

• Support the engineering call center department with administrative works.
• Utilize software to support data entry for job order fulfillment
• Generate job number, asset list, billing milestone, and service report in software.
• Confirm and handle consumer requests in the call center setup.
• Work closely with the maintenance and engineering teams.
• Coordinate with vendors and schedule meetings with them to complete orders.
• Gather and oversee documents, reports, and correspondence for monthly reporting.
• Additional ad hoc duties.

Requirements:

• Degree or Diploma in relevant studies
• 1-2 years of engineering line of service experience
• Has experience working in a building services context

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

Undertake detailed design in one or more of the following field of expertise: Bridge/Tunnel, Underground Excavation and Tunneling works

Execution of projects and liaison with the Client, Client’s Consultants, Contractor, and authorities to provide technical support for design

Checker to obtain approval of design and drawings

Analysis on structural components using various engineering software

Requirements

Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore

Minimum 5years relevant experience

Good exposure in the analysis and design of geotechnical works, concrete structures, steel structures, civil works, or soil-structure interactions

Good knowledge of the various engineering design software and analytical tools

Involved in project management with design coordination experience will be considered as well

Our Client is a leader in the Energy Manufacturing industry in Singapore. Due to their current expansion plan, they are looking for a Sr Mechanical Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Conduct scheduled plant inspections as per maintenance regime, ensuring compliance with SOPs, regulations, and safety standards.
• Manage and coordinate the team for planned/ad-hoc Mechanical Maintenance activities.
• Collaborate with internal and external counterparts in the area of work.
• Optimize planned plant/equipment maintenance during overhauls and inspections.
• Supervise maintenance contracts and develop work procedures.
• Analyze mechanical system failures, recommend corrective actions, and troubleshoot issues.
• Implement plant improvement projects to enhance reliability and performance.
• Lead plant improvement processes for availability, efficiency, and cost-effectiveness.
• Prepare technical specifications and manage procurement for maintenance needs.
• Plan and execute works within the budget, tracking expenditures.
• Develop and guide staff on technical matters.
• Any ad-hoc duty as assigned

Requirement

• Min Degree in Mechanical Engineering or equivalent field
• Min 5 years of experience in engineering/maintenance oil and gas or Utility industry
• Proficient in Mechanical engineering maintenance knowledge and standards.
• Experience with safety and statutory requirements

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is from Oil and Gas industry. They are looking for a PLC Engineer to assist their team for the next phase of their business. They are located in West.

Duties:

• Seeking a skilled PLC Engineer for a challenging role.
• Provide technical expertise and innovative solutions to support Production and ICEA teams.
• Regularly update stakeholders on the progress of PLC tasks aligned with site objectives.
• Maintain records of site shutdowns and production losses caused by PLC systems.
• Collaborate closely with Production teams to optimize PLC maintenance costs and enhance system performance.
• Develop comprehensive maintenance procedures for various plant equipment, including electrical, instruments, DCIS, F&G, ESD, metering, sampling, and analysis.
• Ensure compliance and certification of PLCs for safe use in hazardous areas.
• Offer maintenance support and troubleshoot PLC logic/hardware issues.
• Proactively manage PLC lifecycle to prevent obsolescence.
• Play a crucial role in emergency response, conduct feasibility studies, and ensure cybersecurity adherence in the OT environment.

Requirements:

• Min Degree in Electrical & Electronics Engineering or any relevant field.
• Min 3 years of experience in PLC Siemens S7 maintenance / design in Oil and Gas or Petrochemical Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Job Description:

- Handle customer queries and reply professionally

- Prepare invoices and delivery documents for drivers and customers

- Assist in delivery schdule planning

- Handle customer service and provide first level of support

- Provide quality customer service to customers via email and phone chats

- Clarify and understand customer needs and requirements

- Follow-up on outstanding cases and communication to customers

- Any ad-hoc duties assigned

Job Requirements:

- Prefers individual with ability to multitask in fast paced environment

- Passionate working in Food Industry

- 5.5 days work week

- Working hours from 0730 to 1700 (Mon to Fri) and 0730 to 1300 (Sat), alternate Sat after job confirmation

- Bilingual and proficient in English (both written and spoken)

- Possess good communication skills and interpersonal skills

- Diploma or ITE graduates are welcome to apply

- No minimum experience needed

- Training is provided

Responsibilities

• Undertake detailed geotechnical design and analysis
• Review of all design drawings to ensure comply with relevant statutory standard, regulations and codes of practices.
• Project coordination including submission to local authorities and liaison during the construction stage.
• Planning and designing of civil and ground Improvement works
• Review and verify all Civil and Structural related engineering works are comply to requirement
• Co-ordinate with authorities, client and consultants
• Evaluate subcontractor’s risk assessment, safe work procedures and method statements
• Ensure that document control and site records are properly updated in compliance to project quality plan (PQP)
• Responsible for attendance to daily site coordination meeting and provide detail coordination with subcontractors.

Requirements

• Min Degree in Civil Engineering/Geotechnical Engineering or equivalent
• Excellent experience in MRT/LTA/RAIL/LRT projects.
• Extensive skills geotechnical designs

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Execute conceptual design for MEP services and coordinate technical proposals with the design team.
• Acquire quotations for the project & award of tendering.
• Participate in site meetings and work with clients and stakeholders to assure M&E work progress.
• Adherence to statutory regulation and contractual commitments.
• Carry out handling the documentations and drawings as well as collaborate with the external QP/PE.
• Perform testing and commissioning of M&E and IT tasks.
• Deliver an exceptional service and foster a strong relationship with the clients.
• Any other ad hoc tasks as assigned.

Requirements:

• Bachelor’s Degree or Diploma in Mechanical Electrical Engineering.
• At least 4+ years of relevant experience in the Construction/Design Industry.
• Proficient in the Design (Electrical Power & Control Systems)
• Excellent knowledge of the electrical installations in accordance with the government regulations.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button

below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may

collect, use or disclose your personal information for purpose in connection with the services provided

by us.

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Do you want to make a positive impact on the world? Sustainable development is at the heart of everything we do.

Seventy-five years ago, we created a home for creative thinkers seeking to solve the world’s biggest challenges. Today, a collective of 16,000+ Arupians gather across the globe from 140 different countries to build a sustainable future.

We strive to create an inclusive environment and give everyone a voice. Diversity drives innovation in our projects and offers empathy to the communities we serve. We welcome and encourage applications from people living with disability and provide workplace adjustments.

At Arup, you’ll do more than work — you’ll shape a better world.

About this role
The Senior Structural Engineer will be the key client liaison design officer between Kuala Lumpur and Singapore offices for the assigned projects. This part-time role will involve regular client facing and being a key member of the larger project groups that will include design, technical documentation, cost estimates, client submissions, project scheduling and meeting deadlines and budget.

What will I do?

• Client liaison work and be the main contact person between the Kuala Lumpur and Singapore offices working on the projects.
• Provide insight into local engineering practices in Malaysia to the client and engineering team in Singapore.
• The main point of contact for resource management between the Kuala Lumpur and Singapore offices.
• Deliver the technical and design input on assigned project, ensuring work quality is maintained at the expected standard.
• Prepare project reports for clients summarizing key issues and strategically advising on best outcomes.
• Be involved in project management, relationship management and related business development activities with the client.

What will I bring?

• Degree or master’s in Civil Structural engineering or equivalent with at least 8 years of relevant experience in Structural Engineering within a consulting environment.
• Proven track record of project collaboration between Malaysia and Singapore.
• Familiar with relevant Codes and Practices, contract administration and submission procedures.
• Able to demonstrate strong Engineering design ability, skills and knowledge.

Our firm
Dedicated to sustainable development, the firm is a collective of 16,000 designers, advisors and experts working across 140 countries. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.

We create spaces where everyone feels safe, seen and included and able to perform at their best. We take an approach to flexible working that supports the diversity and well-being of our members.

Are you ready to shape a better world?
Our open roles are waiting for you on the Arup careers page. If you like what you see here, apply today.

Arup does not accept unsolicited resumes from recruiters or employment agencies.

• M&E Consultancy Services for Building and Industrial project since Year 2003
• Specializing in: ACMV; Kitchen Exhaust System; Electrical Services; Fire Sprinkler & Alarm System; Water Plumbing Services; Sanitary Plumbing Services and Gas Plumbing Services.
• Location: Hougang | 5 days work week

Responsibilities

• To design and engineering of Mechanical system.
• Prepare Concept design, detailed design, tender design and issue for construction.
• Liaise and coordinate with client, other consultants, contractors in development and implementation of the project until completion and advice on technical matters for Mechanical and Electrical related queries.
• Ensure cost control, maintain project timeline, manage manpower resources for the project.
• Prepare and vet drawings plan for submission to all Authorities.
• Liaise with appointed Mechanical and Electrical PE for all submission to authorities.
• Attend to site progress meeting and site technical issues.
• Attend and liaise with authorities for plan approval and site inspection.
• Conduct testing and commissioning of Mechanical and Electrical System
• Assist on the tender for all prospective projects.

Requirements:

• Has experience in Mechanical ACMV system Building Services Design
• Has knowledge of AutoCAD

Salary

$4,000 - $6,800

YOUR RESUME MUST INCLUDE:

1. Expected salary
2. Notice period
3. Past project details – what kind of construction/building, etc

We regret to inform that only shortlisted candidate will be contacted.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief Summary:

• Basic $3300 - $3750 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

What the role is

You will be part of the Modelling & Instrumentation Department (MID) in the Environmental Monitoring & Modelling Division (EMMD). The Environmental Monitoring Instrumentation Branch within MID is responsible for ensuring that our air and water quality monitoring equipment and systems run smoothly to continuously provide accurate and timely air and water quality data. The Branch is also responsible for setting up the new air quality supersites and conducting trials to test and assess new and emerging air and water monitoring technologies.

What you will be working on

As part of the Environmental Monitoring Instrumentation Branch, you will oversee and manage a team of senior/executive engineers and engineering managers and will be responsible for the following:

• Plan and manage the setup of new air quality supersites, including calling and managing contracts, work with academics and vendors to evaluate air quality monitoring systems.
• Manage the maintenance, repair and replacement of the scientific air pollutant analysers and station shelters according to set schedule to ensure smooth operations of our air and water monitoring systems
• Plan the implementation of upgrading and migration of the related ICT systems and platforms to ensure it meets IT security requirements and requirements
• Review of existing air / water monitoring systems and work processes to identify and implement improvements at a system level (e.g. automation of processes, remote access of data from portable equipment, suitable technological solutions and scientific instrumentations/systems), to enhance efficiency of operations and management of the various systems
• Propose and plan the implementation of testbeds and trials for emerging technologies and systems for monitoring of air and water quality
• Plan and perform data analysis on data collected from trials or air and water monitoring systems, to identify areas of improvement, insights, or to assess the effectiveness of the systems/trials, as well as conceptualise, plan, and implement the next phase or steps for the identified system.
• Translate successful test bedding projects and trials to operational monitoring systems, taking into consideration all necessary operational, site integration and IT security requirements
• Collaborate with internal departments, external agencies and vendors, to develop and integrate new monitoring systems onto a common NEA-wide sensor platform

What we are looking for

• Degree in Environmental/Chemical/Electrical/Mechanical Engineering
• Preferably 5 years of working experience in Environmental/Chemical/Electrical/Mechanical engineering fields.
• Self-motivating and driven to learn, innovate and improve processes
• Demonstrate ability to work both individually and as part of a team
• Good analytical and thinking skills, and demonstrate ability to solve problems and think out of the box
• Good command of spoken and written English
• Background/experience in environmental analysers, data analytics and machine learning will be advantageous
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Senior-Engineer--Modelling-and-Instrumentation-Department-_JR-10000026968-1

Responsibilities

• Manage existing customers and foster good customer relationship for revenue growth and customer
• retention.
• Develop new customer and business opportunity.
• Provide pre-sales assistance and after-sales support to customers.
• Prepare quotations and follow up on sales enquires/proposal.
• Maintain a sound technical knowledge base on all products.
• Deliver on-site presentations using product collaterals.

Requirements

• Min Degree in Electronics Engineering or equivalent
• Programming experience/knowledge is an advantage
• Experience in Electronics Product
• Sales oriented person

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Sephora Digital’s Technology team builds products that power our business across South East Asia & Oceania. We are looking for a Senior Software Engineer to join our Discovery squad, the team responsible for building products and features around increasing organic traffic to key pages like landing or product details while improving the experience for search and recommendations. This includes performance enhancements, SEO, cutting edge technologies like micro frontend, and many more to deliver an engaging experience to our users. This is a key position in the team as we increase our capacity to deliver an ambitious roadmap to our many fans across 16 countries.

Responsibilities:

• Help lead the modernisation of our user facing pages by leveraging technologies and patterns such as Server Side Rendering (SSR) and micro-frontends.
• Oversee integrations and performance improvements for 3rd party tools which provide additional functionality such as Dynamic Yield, Olapic.
• Enhance our search capabilities and performance to improve internal navigation and product discovery.
• Work with stakeholders to create campaign content creation mechanisms to increase customer engagement and delight users.
• Manage and mentor one or more Junior / Software Engineers within the squad to help grow their capabilities.

Requirements:

• You have at least 5+ years of experience working on large scale, complex web applications
• You have demonstrated experience in designing, building and maintaining scalable, adaptable APIs in production environments.
• You have a good understanding of web pages and browsers, including how content is rendered and implications on performance.
• You are very proficient in Javascript and at least one modern high level programming language like Ruby / Python etc.
• You have built engaging UIs with one or more modern Javascript frameworks Angular / Vue / React etc.
• You understand the value of automated testing at the appropriate level and actively do so.
• You are a team player and happy to communicate with the other teams in the company (Product Managers, UI / UX Designers, and more importantly fellow engineers locally and abroad)

Benefits Summary:

• Up to $4300 + Various bonus + allowances
• 5 Days work week
• Working Location: Tagore, East

Responsibilities:

• Coordinate sales activities to support business growth and achieve sales target
• Establish and maintain strong and lasting relationships with clients as a trusted advisor
• Handle the processing of all orders and administrative transactions
• To ensure a quality service by establishing and enforcing company's service SOP
• Any Ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

• Must have bacholre degree.
• CompTIAA+ or Network+ certification preferred.
• At least 5 years' experience as a copier technician.
• Good knowledge of copier and printer technology.
• Valid driver's license and reliable transport.
• Strong organizational and time management abilities.
• Good written and verbal communication skills.
• Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.
• Strong customer service skills.
• Analytical thinking and problem-solving abilities.
• Able to work unscheduled hours or attend to client emergencies after hours.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Service Delivery Executive to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Act as a focal point for all support related queries and issues.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Ensure contractual meetings are done in time and open actions are follow-up and closed in time
• Establish Annual plans driving the improvement taking lessons from previous year, review with the senior manager

A little about you:

• Lead and mentor a team of 30-40 Desktop Engineers
• Responsible for resource forecasting and planning to ensure service delivery is not impacted
• Review and raise resource requirement to senior managers
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments

What you might also need to have:

• 3 years as a Service Delivery Executive /Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Certification in IT Service Management and/or ITIL (v3 or above

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

We are currently looking for a Salesforce Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. Candidates for this role should possess strong Salesforce knowledge in the core clouds as well as possessing experience in implementing Salesforce within a broader business applications landscape.

The Salesforce Consultant supports pre-sales activities and end-to-end implementation of the software and if any hardware requested by the client and the delivery of the same. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives by designing and developing the program in cloud for their different cloud modules.

Role Description

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-salescapacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 9 years of Salesforce Development/ Enhancement/ Experience
• Minimum Bachelor's Degree in IT/Computer Scrience/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity. (APU)
• Manage and update Quality procedures in the Quality Management System
• Validate the qualification of new test equipment
• Participate and contribute in Production Readiness Reviews
• Perform training on Quality related topics for staff
• Manage the internal production or repair quarantine.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Minimum 3 years of experience in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Minimum 3 years of Quality Auditing experience
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

Job Title:

Service & Operations Executive

Reporting to:

Head of Engineering

Job Overview:

As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success.

Responsibilities:

1. Service Request Management:

• Receive and process service requests from clients via various channels, including phone, email, and service management systems.
• Assess the urgency and technical requirements of each service request.
• Schedule service appointments and assign field service personnel based on availability and skills.
• Maintain accurate records of service requests, appointments, and service outcomes.

2. Field Service Coordination:

• Coordinate the deployment of field service engineers and technicians to customer sites.
• Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively.
• Monitor field service activities to ensure timely completion and customer satisfaction.
• Address any on-site challenges or issues that may arise during service visits.

3. Client Communication:

• Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution.
• Communicate service appointment details, including arrival times and technician information, to clients.
• Follow up with clients to gather feedback on service quality and overall satisfaction.

4. Inventory Management:

• Maintain an accurate inventory of spare parts, tools, and equipment required for service operations.
• Coordinate the replenishment of inventory items as needed.
• Monitor inventory levels to minimize downtime and ensure efficient service delivery.

5. Process Improvement:

• Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency.
• Collaborate with the Operations Manager to implement process improvements and best practices.
• Participate in regular meetings to discuss operational challenges and solutions.

6. Reporting:

• Generate regular reports on service performance, including response times, resolution rates, and customer feedback.
• Provide insights and recommendations based on report findings to improve service operations.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Proven experience in service operations, preferably in a technical or equipment service environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills for client interactions and team collaboration.
• Proficiency in using service management software and tools.
• Problem-solving abilities to address service-related challenges effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Flexibility to adapt to changing priorities and work schedules.