The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

We are looking for a team player who is passionate about servicing and one that can assist to resolve case issues.

• Respond promptly to inquiries and concerns via phone, emails, or chat
• Resolve customer issues and complaints effectively and efficiently
• Manage high volumes of inbound and outbound calls/messages
• Maintain accurate records of customer interactions and transactions
• Provide up-to-date service information
• Escalate issues to the appropriate department/manager/colleague as needed
• Collaborate with other department/manager/colleague to resolve issues and concerns
• Maintain a positive and professional attitude at all times
• Continuously improve your knowledge of products and services
• Meet or exceed performance targets, such as call/message volume and resolution time
• Adapt to new technologies and processes as they are implemented
• Participate in training and development programs to improve customer service skills and knowledge
• Contribute to team goals and initiatives to improve customer satisfaction and retention
• Able to handle and manage difficult calls/clients
• High level of diplomacy required

Requirements:

· Excellent verbal communication skills

· Telephone skills

· Friendly and pleasant manner

· Data entry skills

· Typing and word processing skills

· Meticulous and detailed

· Documentation skills

· Active listening skills

· Attention to detail

· Problem solving skills

· Only Singaporeans & PRs may apply

· Min GCE ‘O’ Level

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Service Captain

Salary: $2,500-$3,300
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Katong

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties & Responsibilities

Main Objectives of the role:

• Ensure premium service consulting tailored to the individual needs of each customer
• Boost sales through selling Aftersales products and services
• Loyalise customers and ensure customer satisfaction at any time
• Assist customers in Accident Reporting

Tasks and activities of the role:

Performs service consulting

• Informs the customer about service, price and deadline
• Supports tin the framework of accident damage
• Records customer and vehicle data for the customer database
• Ensure customer mobility (e.g. courtesy car, rental car, shuttle services, taxi, etc.)
• Issue courtesy and rental cars to customers

Manages the repair process

• Prepares and settles complete and detailed orders
• Organizes diagnosis test drives for the Quality Control and workshop executive
• Checks availability of parts before the start of repairs
• Matches current workshop capacity with orders deadlines
• Obtains permission form the customer for additional work, and informs the workshop executive or technician regarding this
• Instructs parts sales for the best parts provision

Prepares and releases invoices

• Prepares damage calculation for repair authorization
• Checks and releases complete and correct invoices for services
• Prepares invoices for inspections and standard repairs
• Assesses and processes warranty and goodwill settlement applications with regard to procedures and technical aspects
• Agree on payment conditions with the customer according to business conditions approved by the management
• Prepares estimates taking into consideration the current value of the vehicle
• For insurance claim cases, after they are finalized, tally estimate in DMS with Surveyor Finalization and churn out invoices to respective companies.
• Carries out the vehicle handover
• Carries out final acceptance and vehicle handover
• Performs final acceptance with a attest drive and an invoice check

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Singapore Island Country Club is the grandest and most established golf and country club in Singapore. With premium facilities, a rich history and strong camaraderie among its members, we offer a meaningful and enriching environment for those who aspire to excel in the country club industry.

F&B CAPTAIN

-Singaporean/PR

-Able to work Split Shift

-Able to work both weekends

JOB DESCRIPTION –

SERVICE CREW Job Functions & Summary:

Responsible for providing quality service serving food to members promptly and clearing dishes after guests have finished their meals. Job Roles & Responsibilities:

• Portray excellent service standards to Members.

• Take orders from members, sell and recommend dishes according to their preferences.

• Serve food to Members from the kitchen efficiently and effectively.

• Receive reservations via phone and allocate reserved tables.

• Ensure proper clearing of plates and glassware, cups and bowls and proper removal of cutlery.

• Ensure tables are cleaned are well-maintained at all times.

• Replace dirty ashtrays.

• Conduct opening and closing duties.

• Any other duties that might be assigned from time to time.

Employee Benefits
• AWS & Variable Bonus
• Lunar New Year Hong Bao
• Annual Leave, Family Care Leave & Birthday Leave
• Flexible , Dental Benefits & Duty Meals
• Employee Referral Fees
• Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers
• Training and development opportunities
• Usage of Club's sports & recreational facilities

Core Responsibilities

• Verify purchase order value and quotation with customers and create job entries in the system
• Liaise with customers on collection, report dispatch, and/or audit requirement
• Track work in progress and turnaround time of jobs, liaise with internal team and update customers upon request
• Generate sales orders/ tax invoices for signature and payment before report dispatch
• Monitor contract expiry dates and blanket purchase orders

Requirement

• GCE "O" Level or Diploma in any discipline
• Minimum 1 year of relevant working experience
• Good communication and interpersonal skills
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
• Proficiency in Microsoft Applications (Word, Excel)
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

• Provide assistance for the installation and commissioning of any Gas Chromatography, System and Solutions.
• Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
• Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
• Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
• Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
• Conduct audits at customer sites to record and analyze process improvement opportunities.
• Works independently to complete given assignments, carrying out day-to-day servicing activities.
• Analyses and improves current ways of working and service delivery.
• May guide others within own area of expertise.

Qualification

• Degree in Chemical Engineering or equivalent
• At least 5 years experience in Process Analyzer Product
• Frequent travel is required

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Service Engineer

Job description

1. Perform the maintenance service in a proper and correct manner as stated on the checklist

2. Attend emergency breakdown service as instructed by the team leader

3. Carry out testing & commissioning for A&A work and run the small size of project

4. Provide technical support to the Application Team

5. Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader

6. Support the systems testing related activities with the Project and Application Teams

7. Liaise with sub-contractor to perform site survey for A&A work and to provide detailed information on equipment quantity and method for the installation to the relevant parties for preparation of quotation

8. Deliver good standard of workmanship and ensure accurate quantity and quality of the equipment to be installed at site

9. Conduct in-house training when is required

10. Perform standby duty and other ad hoc duties as assigned

Key Requirements

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Remuneration:

• $2,500.00 - $3,600.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2,500.00 - $3,600.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

• Perform installation, testing, commissioning, troubleshooting and repairs on new and used packaging machines at select customer’s facilities predominantly throughout Asia Pacific and possibly other regions on an as required basis.
• Coordinate installation on our proprietary machinery at client location and consult with customers on technical issues.
• Monitor system performance to ensure system operates in conformance with specifications /requirements.
• Consult with customer concerning installation, preventive maintenance, inspections and use of proprietary software system, including providing support to customers.
• Telephone support and evaluation of customer issues to help troubleshoot and/or collect key information for review by senior service staff.

Requirements

Minium 7 years experience

Diploma in Electrical Engineering

Exp in Electrical & Hydraulic maintenance

As a Broker, your role is to generate new leads and convert them into profitable business while retaining clients through excellent relationship building. This will be achieved by focusing on client needs and setting high expectations for results.

To win new business, you should stay updated on competitor information and actively seek out new opportunities through networking and keeping informed about current affairs.

WHAT DO WE LOOK FOR

• Experience in customer-facing roles within logistics and transport are preferred
• 1 to 2 years of experience in cargo brokerage is preferred especially Thai market
• Build a list of potential clients and maintain relationships in the Thai market. Proficiency in English/Thai dialects is essential
• Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required
• Enjoys working to goals and objectives in a competitive environment
• Excellent phone etiquette
• Ambitious, motivated and willing to learn new skills & industry
• Hardworking and flexible for the working hours
• Organised with the ability to prioritise and multi-task
• Comfortable working towards KPIs and targets
• Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

YouTube link

https://www.youtube.com/watch?v=5gWQvonqfPM

https://youtu.be/IafA7yw2f7U

Runs an efficient and profitable service department through produtive staffing , customer retention ,cost controls , acheivement of objectives , and maintenance of all service records.

Ensures that the daily inventory of techincians's time is consistently sold to service customer.

Develops and implements a marketing plan which promotes new and repeat business.

Understands and ensures compliance with manufacturer warranty and policy procedures.

Directs and schedules the activies of all department employees.

Company Description

WHO IS AIR CHARTER SERVICE?

Are you looking for an opportunity that allows you to travel extensively and work with some of the largest aircraft in the world? Imagine arranging flights for rescue animals or flying into disaster zones, all while racing against time to prevent factory shutdowns. Our team plays a pivotal role in managing a diverse range of charters, from elephants to engines and relief efforts to rally cars. This variety means our Brokers must be both versatile and dynamic, thriving in a fast-paced environment.

JOB DESCRIPTION

As a Broker, your role is to generate new leads and convert them into profitable business while retaining clients through excellent relationship building. This will be achieved by focusing on client needs and setting high expectations for results.

To win new business, you should stay updated on competitor information and actively seek out new opportunities through networking and keeping informed about current affairs.

WHAT DO WE LOOK FOR

• Experience in customer-facing roles within luxury products and services are preferred
• 1 to 2 years of experience in private jet charter brokerage is preferred especially Thai market
• Build a list of potential clients and maintain relationships in the Thai market. Proficiency in English/Thai dialects is essential
• Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required
• Enjoys working to goals and objectives in a competitive environment
• Excellent phone etiquette
• Ambitious, motivated and willing to learn new skills & industry
• Hardworking and flexible for the working hours
• Organised with the ability to prioritise and multi-task
• Comfortable working towards KPIs and targets
• Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

YouTube link

https://www.youtube.com/watch?v=5gWQvonqfPM

https://youtu.be/IafA7yw2f7U

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleashing the growth potential of businesses of all sizes, with simple and smart technology. Serving over 37,000 merchants in Hong Kong, Singapore and Japan, KPay aspires to be the business platform of choice for merchants across the Asia Pacific. The comprehensive solutions of KPay cover customer-led payment, financial management, operational and digital transformation.

The all-rounded KPay payment solution is simple, seamless, smart and secure. With our one-stop pay-in and pay-out platform, KPay facilitates the financial management with digitalised flow and automated functions. The capital flow is now without friction and border. Unleash the business potential further with KConnect, the merchant operations management platform for seamless system integration. It comes with 90+ operational systems and tools for every industry and dedicated digital transformation consultants offering business advice.

Responsibilities:

• Market Research & Positioning: Conduct market research and competitor analysis to define our product’s value proposition, positioning, and key differentiators.
• Messaging & Content Creation: Develop compelling marketing materials (blogs, videos, social posts, one-pagers, etc.) to educate audiences and communicate product features, benefits, and unique selling points.
• Performance Tracking & Optimisation: Monitor the effectiveness of product marketing campaigns, using insights to refine strategies and enhance GTM efforts.
• Cross-Functional Collaboration: Work closely with product, business development, customer success, brand, and design teams to align messaging and support go-to-market strategies.

Requirements:

• 2 years of product marketing experience in B2B SaaS / Payment / Fintech / POS System, with a deep understanding of the SME market.
• Skilled in articulating product value propositions and simplifying complex technical concepts for diverse audiences.
• Proven success in creating impactful marketing materials that drive engagement and conversions.
• Excellent communication skills, both written and verbal.
• Self-motivated, with a strong sense of ownership and the ability to collaborate effectively across teams.

Company’s Profile
Chinese enrichment center in Singapore, providing structured language programs for students from preschool to secondary levels. The school follows the Ministry of Education (MOE) syllabus, emphasizing literacy, comprehension, and oral skills through small class sizes and multi-sensory teaching. With over 25,000 students taught and 11 centers nationwide, it’s highly regarded by parents for its effective and engaging approach to Chinese language learning.

Salary Package:
- Basic Salary: $2000 - $2800

Working Location: Tampines

Working Hours:

Monday : Rest Day

Tuesday : 1:00pm to 6:00pm / 6:00pm to 10:00 pm

Wednesday to Friday : 1:00pm to 9:30pm

Saturday and Sunday : 8:30am to 6:30pm

Key Responsibilities:

- Manage student enrollment and registration processes.

- Oversee the collection of school fees.

- Address and follow up on customer inquiries.

- Assist with daily school operations to ensure smooth functioning.

Job Requirements:

• Min. O level and above qualifications

• Customer Service-oriented, patience and able to handle children.

• Able to work in evening and weekend.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Responsibilities

• Reporting to the Laboratory/Radiographer In-Charge,
• Provide excellent customer service to patients
• Registration of patients, appointment scheduling, handling of queries, billing & payment collection
• Other Ad-hoc duties

Qualifications:

• Minimum N/O level/Nitec/ Diploms Holders
• Willing to travel and work on weekends

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Duration: 6 months contract

Location: Eunos

Working hours: Monday – Friday 9am – 6pm

Salary Range: Up to $3500 + 0.5 month bonus

• Verify and process applications related to Payments services team
• Handle general queries from touchpoints, policyholders and internal colleagues
• Liaise with other departments, including Claims, Group Risk Management on payment services related cases
• Support the Unit and Section Lead in workflow documentation
• Adhere to the Compliance and Risk Management Framework
• Other ad hoc duties assigned

Requirements

• Minimum Degree in any field
• No experience needed, all welcome to apply!!

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location is at Alexandra Road
• Working hours:
• 7.45am to 5.15pm (Mon to Fri)
• 8am to 11am (Alt Sat)
• Required to do OT till 7pm, OT payable

• Greet and meet every customers in the most friendly manner
• Handle calls at all times
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars,
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time)
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Provide customer with call number for follow-up and set customer expectations on the next steps
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule appoinment for customers
• Assist in generating daily, weekly and monthly reports as and when required

Requirements :

- Minimum O Level and Above

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Document and review current processes to identify areas for improvement
• Develop and implement streamlined processes to enhance efficiency
• Conduct training sessions to support the adoption of new processes
• Provide project management and administrative support
• Ensure timely completion of assigned tasks and projects
• Collaborate with teams to reduce waste and improve operational effectiveness

Requirements:

• Minimum of 1 year of experience in parts services process improvement role.
• ERP knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Opportunity

• This is an exciting opportunity for an experienced Call Centre Associate to join their team
• This will start off as a 1 year contract

The Job

• Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
• Ensure accuracy and compliant for all customers' requests
• Successfully cross-buy the Bank's products and services
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
• Flexibility in work deployment when business needs arise

The Talent

• Fluency in English with excellent communication skills.
• Open to rotational shifts (morning/afternoon) - 5 days work week
• Disciplined, mature and able to multi-task independently under pressure.
• Service-oriented with strong interest in developing a customer-focused career.
• Pleasant personality and able to work effectively in a team.
• Prior customer service experience (either frontend or backend)
• Prior call centre experience is an advantage
• Tech savvy

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Call Centre Associate
• Only shortlisted candidates will be contacted

1. Role Description

The F&B Service Intern is responible for assisting junior and senior colleagues to ensure all guest’s satisfaction are met over the dining experience by providing efficient and quality service.

2. Job Responsibilities:

· Always follow the sequence of service as set out in the service training pack.

· Build product knowledge and be able to recommend good menu choices and answer any questions customers may have

· Opening & closing restaurant as guided by the manager/supervisor in charge.

· Cleanliness and tidiness of the restaurant

· Always maintain good hygiene practices, tidy appearance and correct uniform at all times

· Perform any other tasks or responsibilities to a high standard

• Ensures that all tables, chairs and operating equipment are clean and ready for service.

• Any other reasonable duties assigned by the Restaurant Manager.

3. Competencies

• Good communication and interpersonal skills

• Proactive, self-initiated and willing to learn

• Adaptable and able to work in a fast-paced environment

4. Duration of Traineeship/Attachment Offered

6 Months