Purpose : This role is responsible for providing assistance in order fulfilment processes. He/she is also responsible to communicate with operation teams, forwarders and vendors and see orders to completion.
Critical Work Functions
1. Cargo/Material Handling & Delivery Operations
- Perform order processing operations in compliance to rating principles as well as operator variations
- Perform documentation for order processing activities
- Perform stock transfer/system transaction in WMS
- Monitor cargo handling schedules to ensure timelines are complied with
- Perform system receipt of cargo
- Validate documentation and escalate non-conformities
- Identify operational shortfall and escalate
2. Customer Service
- Manage appropriate mitigating actions/plans to manage lapses in delivery of logistics services
- Prepare reports for customers and operations
- Perform billing process
3. Business Continuous Improvement
- Perform continuous improvement activities
- Propose practical performance improvement solutions
4. Business Administration
- Communicate requirements and activities to stakeholders
- Work with allocated resources to ensure service delivery
- Identify and escalate risk factors that impact efficiency
5. Technology Application Activities
- Operate systems, technology and electronic tools deployed (e.g. WMS, SAP & etc.)
Additional Information
- Location : Pioneer
- Working Hours : Monday-Thursday (8am to 530pm), Friday (8am to 5pm), Alternate Saturday (8am to 12pm)
- Singaporean/PR only
Interested candidates, please click Apply or send your detailed Resume to:
[email protected]
Ascend Recruitment Pte Ltd (EA License No.: 24C2089)
Sean Ong (Reg. No.: R24122829)