Total 4 Internship service operations manager job vacancies in loyang south east

In this role you are required:
1. Checking in passengers and ensuring all travel documents are valid for travel
2. Service ambassador to assist and guide passengers on the use of Self- Service Kiosk and Auto Bag Drops
3. Gate handling duties including communicating with airline crews and coordinating departure and arrival activities with various departments
4. Assisting passenger who require special assistance like wheelchair and escorting services
5. Any other Ad-hoc duties assigned by your supervisor

You are best equipped for this role if you are:
1. Able to read, write and communicate in English
2. Able to commit for 6 months. Please indicate your period of availability in your resume.
3. Able to multi-task in a fast-paced environment
4. A team player with good communication skills and analytical skills
5. Comfortable with rotating shift work

Responsibilities:

• Allocate Learning Center training room resources efficiently by addressing incoming requests.
• Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
• Set up and arrange training rooms to accommodate the specific needs of different events.
• Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
• Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
• Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
• Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
• Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
• Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
• Perform any other ad-hoc duties assigned.

Requirements:

• Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
• Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
• Meticulous attention to detail in logistics, room setup, and inventory management.
• Good customer service skills, promptly addressing inquiries.
• Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
• Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
• Flexibility to work extended hours occasionally to support successful event delivery.
• Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.

The Operations Supervisor plays a pivotal role in managing international freight movements efficiently and seamlessly. As the primary liaison, the Supervisor engages with suppliers, Logistics Service Providers (LSPs), and internal stakeholders, addressing all global freight-related matters. This role requires proactive follow-up with internal teams on purchase order validation and close oversight of global shipment movements, as well as making critical decisions to resolve operational challenges in a timely and cost-effective manner.

Additionally, the Supervisor plays a key role in leading process transformation initiatives aimed at optimizing shipment workflows and enhancing global freight performance

What you’ll do

Supplier Management

• Guide suppliers through the required processes, ensuring accurate documentation for shipment arrangements.
• Validate POs meticulously; liaise with both suppliers and internal teams to address any validation discrepancies.
• Work closely with suppliers to guarantee cargo preparedness for effective shipment consolidation.

Global Freight Management

• Act as the primary liaison for suppliers, Logistics Service Providers (LSPs), and internal stakeholders, managing all global freight operations matters.
• Oversee LSP performance, ensuring cost-effective execution of shipments within specified timelines and optimizing freight efficiency.
• Collaborate with LSPs to identify solutions for global freight challenges, ensuring timely issue resolution and continuous improvement.
• Ensure the preparation, accuracy, and timely submission of all required documentation and information for shipment execution (e.g., ISF filings).
• Ensure adherence to shipping guidelines (including handling of dangerous goods, temperature control measures, etc.)
• Solicit Ad hoc or Spot freight quotations to secure competitive pricing and enhance cost management strategies.
• Monitor and track shipments daily, ensuring visibility of milestones and prompt communication of shipment exceptions to internal stakeholders.
• Track key performance indicators, drive continuous improvement initiatives, and implement strategies to enhance operational efficiency and productivity.
• Collaborate cross-functionally with internal departments—such as Merchandising, Planning, Finance, IT, and Warehouse Operations—to align freight management with overall business objectives.
• Lead process transformation and cost-reduction initiatives aimed at improving operational efficiency.

Claim Management

• Address cargo discrepancies with warehouse staff and coordinate LSP corrective actions
• Initiate claims procedures against LSPs or cargo insurers when necessary.

Ideal Candidates

• Minimum Diploma and above in logistics, supply chain or relevant disciplines
• Minimum 5 years relevant experience
• Self-motivated with an ability to meet tight deadlines
• Strong team player with collaborative work style
• Exceptional communication skills paired with attention to detail
• Proactive approach towards problem-solving in freight operations
• Professional conduct when interacting with all stakeholders
• Proficiency in English is mandatory
• Skilled in Microsoft Office Suite (Word, Excel)
• Comfortable with the working hours in 12 pm to 9 pm (Monday to Friday) to cover Europe timezone.

Responsibilities:

• Allocate Learning Center training room resources efficiently by addressing incoming requests.
• Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.
• Set up and arrange training rooms to accommodate the specific needs of different events.
• Communicate with internal stakeholders to ensure alignment on event requirements and expectations, coordinating logistics.
• Coordinate with external food & beverage and transportation vendors for events hosted at the Learning Center, ensuring seamless delivery and client satisfaction.
• Assist in the logistics and execution of training programs and events, including hotel bookings, visa invitations, transportation, and technical setup as required.
• Manage pantry supplies and stationary inventory, ordering, monitoring and replenishing to maintain the smooth operation of the Learning Center.
• Ensure cleanliness and functionality of Learning Center facilities, upholding high standards of presentation to provide a conducive learning environment.
• Provide exceptional customer service by supporting clients and participants, addressing inquiries and concerns promptly and professionally.
• Perform any other ad-hoc duties assigned.

Requirements:

• Currently pursuing a Diploma or Higher Nitec in Event Management, Business Management, Hospitality and Tourism Management, or a related field.
• Comfortable with physical tasks (arrangement of tables & chairs) and capable of managing food & beverage arrangements.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Good communication skills, actively listening to understand internal and external stakeholders and embracing a collaborative approach
• Meticulous attention to detail in logistics, room setup, and inventory management.
• Good customer service skills, promptly addressing inquiries.
• Fosters a respectful work environment by building positive relationships and demonstrating consideration for all colleagues.
• Proactively identifies issues, takes initiative, and seeks feedback to continuously improve performance and personal development.
• Flexibility to work extended hours occasionally to support successful event delivery.
• Maintains a professional and adaptable demeanor in challenging situations, thriving in a fast-paced environment.