Total 7,098 Senior Executive service operations manager job vacancies in Singapore

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

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We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree in computer science or related fields

- Experience in automation tools such as Blue Prism and UiPath would be advantageous

- Passionate in boosting efficiency through streamlining and automating work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

- A team player who enjoys working with people

Job Responsibilities:

• Provide support to import/export shipments processing and arrangement

• Co-ordination with various parties (including customers, overseas agents,

carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection

• Handle a full spectrum of import and export documentation.

• Create job information into the system

• Handle billing, costings and ensure prompt invoicing to customers.

• Prepare manifest.

• Liaise with carriers, feeder operators, vendors, overseas offices and customers.

• Checking of vessel berthing & schedules.

• Liaise with service providers and customers on shipments arrangement

• Daily monitoring shipments (arrival date, depart date, time, short landed, survey,

missing)

• Handling DG Declaration, Portnet and Tradenet usage – an advantage.

• Any other Adhoc duties assigned.

Job Requirements:

• Minimum GCE “N” or “O” level

• Minimum 1 to 2 years’ experience in shipping/freight forwarding

• Possess good communication and customer service skills; a detailed and

organized person who is a good team player

• Pleasant personality with positive working attitude

• Interested in customer service, data entry and doing documentation

• Proficient in PC application (MS Word, Excel)

Description:

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Requirements:

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transaction and counter experience have add an advantage.

Reg No: R22101254 ( Tay Khai Ven)

EA License No: 01C4394

Only shortlisted candidates will be informed.

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ROLES AND RESPONSIBILITIES:

1. Showroom Operations

Ensure duty team is performing their duty within guidelines.

Facilitate plan showroom/test drive vehicles schedule/movement.

Ensure customers are promptly attended and assist to attend to customers when SCs are all

engaged with customers.

Ensure showroom and demo vehicles are in immaculate condition.

 VES Labels, Award Tents Cards, QR Code, Vehicle Plates, Brochures, Bottle Waters, etc.

2. Sales Support

Ensure Walk-in leads are entered into Sales Force

Assist and support Sales Consultants on product related queries

Verifying bookings in vehicle stocklist & leads records in Sales Force

Assist on Pricelists, Online Sales Portal, Property Charts, Circulars.

Compilation of daily and weekly sales reports

3. Market Research & Product Analysis

Analyse competitor product offerings & pricing strategies.

Analyse and compile previous month OMV to provide insight to competitor new car model

registration.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our Client is a MNC in the Manufacturing industry. Due to their current expansion plan, they are looking for an Senior Export Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage and process incoming shipments and associated documents according to customer requirements.
• Perform scanning tasks using the customer's warehouse management system.
• Ensure all documentation is completed and updated promptly to the Head Office.
• Coordinate with relevant parties for outgoing or return shipments as needed to support customer order fulfillment.
• Assist with month-end stock takes and replenishment of materials.
• Perform various administrative duties, including filing and document processing.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment
• Experience in SAP SAGE

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Customer Service (Freight Forwarding, Shipping)

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
• Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
• Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
• Resolving customer complaints, issues, and disputes promptly and professionally.
• Ensuring compliance with airfreight regulations and customs requirements.
• Maintaining accurate records of customer interactions, transactions, and shipment details.
• Collaborating with the operations team to optimize processes and enhance service quality.
• Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
• Any ad-hoc duty as given

Requirement

• Min Diploma in Business Admin
• Min 3 years of experience in similar environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Responsibilites:

• Organize and oversee the customer service operation with a primary focus on customer satisfaction; strive to uphold positive relationships with both customers and staff.
• Uphold and enforce customer service standards and procedures.
• Provide comprehensive customer service support to the department store, including handling Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/reports, and similar tasks.
• Ensure the prompt and efficient resolution of customers' problems.
• Address customers' inquiries, take necessary actions, and handle feedback/complaints with effectiveness and efficiency.
• Gather and organize customer feedback and suggestions to enhance and develop service standards

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services Consulting and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including banking and capital markets, insurance, and wealth & asset management, we provide integrated consulting, assurance, tax, and transaction services.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

· Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.

· Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.

· Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).

· Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

· Conduct workshops and interviews to gather business requirements and capture detailed process specifications.

· Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.

· Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.

· Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

· Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.

· Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.

· Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

· Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.

· Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.

· Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.

· Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

· Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.

· Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.

· Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.

· Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes for success

· Good understanding of economic or market issues and the ability to interpret their impact on clients

· Possess strong interpersonal and teaming skills

· Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

· Excellent analytical and problem-solving skills, with a keen eye for detail.

· Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

· Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.

· Able to work under pressure with tight deadlines and/or multiple projects.

To qualify for the role you must have

· Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.

· Minimum 3 years of experience as a Business Process Analyst or in a similar role within the core banking or financial services industry. Experience with Temenos T24 is preferred. Candidates with more experience may be considered for a manager role.

· Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.

· Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).

· In-depth knowledge of core banking processes, products, and regulations.

· Experience with process automation, workflow management, or business process management systems is preferred.

· Knowledge of agile methodologies and project management principles will be an added advantage.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Responsibilities:

• Coordinate and oversee engineering projects, ensuring timely completion and adherence to quality standards.
• Manage day-to-day operations control, optimizing efficiency and minimizing downtime.
• Collaborate with cross-functional teams to develop and implement operational strategies.
• Monitor and analyze key performance indicators to identify areas for improvement.
• Develop and maintain standard operating procedures (SOPs) for engineering and operational processes.
• Provide technical support and guidance to engineering and operations teams.
• Conduct regular audits to assess the effectiveness of operational processes and identify areas for enhancement.
• Collaborate with vendors and suppliers to ensure the availability of necessary resources.
• Evaluate and recommend new technologies or methodologies to improve operations.

Requirements:

• Bachelor's degree in engineering or a related field.
• Proven experience in engineering project management and operations control.
• Strong knowledge of relevant industry regulations and safety standards.
• Excellent communication and interpersonal skills for effective team collaboration.
• Analytical mindset with the ability to identify and solve complex problems.
• Proficient in project management tools and software.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Detail-oriented with a focus on quality and continuous improvement.
• Strong organizational skills to manage multiple projects simultaneously.
• Only Singaporean and Permanent Resident

JOB DESCRIPTION

A company in commodities industry with presence in several countries is currently looking for an Admin and Operations Executive to join their expanding team.

Reporting to a Manager, the Admin and Operations Executive will handle data entry, managing and maintaining databases, and organizing documents.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Minimum diploma qualifications
• Minimum 2 years of experience in administration or operations function
• Experience in logistics or trading flows is good to have
• Keen in learning and picking up new skills
• Proficient with Microsoft Office Suite
• Experience with databases or accounting is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Organize daily warehouse operations to meet expectations and timelines.
• Manage operations cost-effectively while meeting requirements.
• Ensure proper handling and processing of goods in the warehouse.
• Lead and motivate staff to achieve company goals.
• Enforce compliance with warehouse procedures, safety, and 5S standards.
• Monitor staff compliance and data accuracy.
• Drive process improvement and project implementation.
• Handle customer complaints and resolve conflicts.
• Manage staffing and overtime scheduling.
• Maintain accurate stock inventory.
• Schedule training for warehouse staff.
• Evaluate and update operational procedures as needed.

Requirements:

• Min Diploma
• Min 3 years of warehouse operations or customer service experience
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Office
• Experience in Power BI will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Support sales team in job processing and coordination of orders
• Issue job tickets and related documents
• Liaise with sub-contractors and customers to meet delivery schedule
• Coordinate internally with operations department to ensure customers requests are met in time and accurately
• Provide admin support to management

Requirements:

• 'A' level / Diploma and above
• Able to work independently & a good team player
• High initiative, hardworking and willing to work long hours
• Speedy, responsive and like working in a fast moving environment
• Training will be provided for selected candidate without relevant experience
• Experience in printing industry an added advantage
• Proficient in MS office

Job Responsibilities

• Ensures highest standard of service delivery to our customers.

• Monitor and respond to incoming calls/emails/social media platform/written correspondences

• Maintains confidentiality of the Bank’s customers and data.

• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

• Uses customer service and sales skills to optimize the opportunity of each customer contact.

• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.

• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

• Uses technology and system tools as directed and within established guidelines.

• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Degree/ Diploma in any discipline.

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Summary

This position is responsible for administering the full spectrum of HR operational duties, including HR files and confidential record management, recruitment, claims and benefits administration, employee relations, and engagement activities and services. Participate and support the HR Manager in formulating and implementing strategic human resource programs. Also, perform office administration and facility management duties efficiently.

Job Responsibilities

• Perform the full spectrum of HR operational duties effectively and efficiently, with main focuses on employment administration, compensation, and benefits administration, employee relations and services, training and development activities. Assist in collating HR performance data and preparation of management reports.
• Administering claim processes, and leave administration accurately and timely.
• Administer and handle HR files and confidential records, ensuring records are properly kept in a safe and controlled environment.
• Attend to employee relations matters to ensure a motivated work environment, including employee communications, benefit programs review and implementation, attend to employee inquiries and participate in investigations, and handle employee engagement activities.
• Coordinate training and development programs and activities for the targeted employees, ensuring good program attendance, proper record filing, and administering grant applications with sponsors timely.
• Assist in implementing a performance review program that aligns with the high-performing work culture, ensuring the review exercises are completed timely and the quality of reviews are consistent matching the requirements.
• Assist in administering recruitment, employment, transfer, and promotions activities efficiently. Ensure the employment conditions and records comply with regulatory requirements.
• Perform general office administration duties efficiently, such as office equipment and supplies, stationeries, transport arrangement, etc.
• Assist in handling the full range of facility management work, ensuring property, equipment, and services in the facility are well maintained; to ensure a safe and cost-efficient operation and comply with regulatory requirements.
• Liaise with external service providers, vendors, government agencies, and other sponsors on services and supplies, grants, visas, work applications labor matters, etc.
• Any other duties as assigned by the supervisor.

People Requirements

• A diploma or university degree holder in business, human resource management, or in a related field is preferred.
• Minimum 3 years of work experience.
• Good verbal and written communication skills and interpersonal skills, able to work as a team player.
• Work accurately and result-driven.
• Self-directed, able to work under minimal supervision and independently.

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

• Position :Inside Sales Executive (Customer Service/Quotation)
• Location : Outram
• Working hours : 5 days work week;(8.30am - 6.00pm)
• Salary (commensurate with experience) : Up to $3400 + AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 1-2 years of experience in security system would be an advantage.
• Candidate without prior sales experience is welcome if he/she has security technology knowledge as FULL TRAINING IS PROVIDED
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• Willing to travel to customer site whenever needed
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Create job posting on different social media platforms

• Recruit new members & get them to register on our platform

• Guide the new member on the registration process

• Brief the new member on the platform system - Such as job requirements, payment & benefits

• Follow up the requisition & maintains the standard of the company

BENEFITS

· Training will be provided

· Basic + Commission

· 5 days work week

· Medical Benefits

· Career advancement possibilities

· Up to 12 months Performance Incentive Bonus

JOB REQUIREMENTS:

· Excellent interpersonal and communications skills

· Meticulous and Detailed Individual

· Strong sense of responsibility

· Able to work in a fast-paced environment

· Candidates with prior experiences of manpower outsource will be advantageous

As a Senior Executive, Technical Operations, the candidate is responsible to lead the team to ensure safe operation and maintenance of the rides/attractions and compliance with related Standing Instructions.

Main Responsibilities:

• To perform duties of Duty Superintendent and carry-out day to day maintenance and operations of all MFL's rides/attractions.
• To execute all routine maintenance jobs, maintain all proper records, checklists are ticked according to what has been checked. (Daily, weekly, monthly, yearly etc.)
• Ensure correct performance of the regular inspection and maintenance works by the maintenance crew. Correct remedying of defects, detected during inspection and maintenance works.
• Overhaul, periodic servicing check, record and logs.
• Ensure the instruction, training and equipment of the technical staff in such way that they can perform the tasks assigned.
• Always look out for any abnormal sound, defect or malfunctioning, and report it to Superior for immediate rectification.
• Fault / Defect rectification – immediate attention to any fault / defect and identify root cause.
• In-charge to respective scope e.g. Mechanical, Electrical, Hydraulics, Overhaul etc. and be responsible for all matters under his care.
• Provide instruction, training and equipment for ropeway staff to ensure that they can perform the tasks assigned.
• Adherence to the safety regulations and the safe operation of the installation.
• Advise respective stations in abnormal operation situations and to arrange assistance from other staff to deal with serious breakdowns, to attend any emergency as required in the Contingency Plan, and to coordinate the evacuation of contingency procedures in emergency.
• Identify the risks, having safe work procedures and implement risk control measures.
• To achieve cost saving methods by assisting to get the appropriate vendor for the work required, and to raise Purchase Order in Oracle System)
• Ensure compliance with related Standing Instructions and Contingency Plan.
• Any other matters required by HOU and HOD.

Requirements for the role:

• Diploma or Degree in any Technical field or Operations experience, preferably in Electrical Engineering.
• At least 2 to 3 years of relevant experience is preferred.
• Previous experience in the attractions industry, along with qualifications or expertise in Workplace Safety and Health and Work at height, would be beneficial.
• Must have good analytical, problem solving, customer service attitude and organizational abilities.
• Work in rotating shifts, as assigned by supervisors.
• Certification in Workplace Safety and Health is preferred.

We are seeking a skilled Facility Maintenance Manager to oversee and optimize our cleaning operations for efficient and effective facility maintenance. The ideal candidate will be responsible for directing a team of cleaning staff, ensuring that cleaning tasks are completed to the highest standard while adhering to all health and safety regulations.

Key Responsibilities:

- Lead and manage a team of cleaning staff, assigning tasks and monitoring performance to ensure optimal efficiency and effectiveness in facility maintenance operations.

- Develop and implement cleaning schedules and procedures to ensure all areas of the facility are cleaned regularly and thoroughly.

- Monitor and manage cleaning supplies and equipment inventory, ensuring proper maintenance and replenishment as needed.

- Conduct regular inspections of the facility to identify maintenance needs and ensure that cleaning standards are being met.

- Collaborate with other departments to coordinate facility maintenance activities and address any issues or concerns in a timely manner.

Qualifications:

- Proven experience in facility maintenance management, with a focus on optimizing cleaning operations.

- Strong leadership and communication skills, with the ability to effectively manage a team of cleaning staff.

- In-depth knowledge of cleaning procedures, equipment, and supplies, as well as health and safety regulations.

- Excellent organizational and problem-solving abilities, with the capacity to prioritize tasks and meet deadlines.

- Certification in facility management or a related field is preferred.

If you are a detail-oriented and proactive individual with a passion for maintaining clean and safe facilities, we invite you to apply for the position of Facility Maintenance Manager with our company.

We are looking for a motivated and experienced Business Operations Manager to join our team and oversee our business operations and strategic initiatives. As the Business Operations Manager, you will be responsible for ensuring the growth and profitability of the company through effective planning, coordinating, and executing of various operational strategies.

Key Responsibilities:

- Develop and implement business strategies and operational plans to achieve company goals and objectives.

- Manage day-to-day operations to ensure efficient and effective business processes.

- Identify and analyze business opportunities, risks, and trends to drive growth and profitability.

- Collaborate with cross-functional teams to drive operational excellence and improve business performance.

- Provide leadership and guidance to team members to ensure alignment with company goals and objectives.

- Monitor and evaluate key performance indicators to track progress and identify areas for improvement.

- Stay up-to-date with industry trends and best practices to drive innovation and competitive advantage.

Qualifications:

- Preferred Bachelor's degree in Business Administration, Management, or related field.

- Proven track record of success in business operations management roles.

- Strong leadership, communication, and strategic planning skills.

- Excellent analytical and problem-solving abilities.

- Ability to thrive in a fast-paced and dynamic environment.

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

To assist and support the Operations Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

1. OE will work closely with the OMs to lead and organise site operations

2. OE will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements

3. OE will attend meetings, respond to customer feedback forexpeditious closure of feedback

4. OE will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site

5. OE may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders as part of his role in performing the duties of an OE