Total 71,395 Manager service operations manager job vacancies in Singapore

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Summary

We are seeking a results-driven Marketing Manager to lead and execute marketing strategies that drive B2B leads-generation and business growth. This role involves managing and identifying target companies and key decision-makers; running digital campaigns, social media, content marketing, and brand development; and collaborating with cross-functional teams. The ideal candidate has a proven track record in B2B marketing, digital marketing, and results-oriented campaign management, and is skilled in leveraging analytics for performance optimization.

Key Responsibilities

• Strategy & Campaigns: Identify target companies and key decision-makers; develop and execute marketing strategies across digital platforms, including social media, and email marketing.
• Market Research and Competitive Analysis: Conduct market research, data-gathering on ERP market segments, decision-makers, communications channels, and industry trends
• Search Engine Optimization & Analytics: Optimize search rankings through keyword research and link-building; analyse performance metrics using tools like Google Analytics.
• Event and Partnership Coordination: Plan and execute marketing events such as webinars, trade shows, and industry conferences; build industry partnerships.
• Content & Social Media Marketing: Manage content creation and social media campaigns to drive engagement and brand awareness.
• Collaboration: Work closely with internal teams and 3rd parties to align marketing activities with business goals.
• Budget Management: Oversee the marketing budget and ensure result-oriented and cost-effective resource allocation.

Requirements

• Bachelor’s degree in Marketing, Business, or IT related field.
• Minimum 5 years of experience in B2B digital marketing, preferably in IT software and/or ERP solutions.
• Expertise in B2B digital marketing and campaign management.
• Strong leadership and team management skills.
• Exceptional written and verbal communication skills.

Build and manage a sales team, set performance goals and objectives, and provide coaching and feedback to team members.

Maintain good rapport and business relationships with existing customers in related marble products.

Develop strong working relationship with customers through interpreting customers'needs and ensuring customers' satisfaction.

Identify and develop new business opportunities and leads.

Understand market trends, customer’s changing requirements to develop and plan sales strategies.

Coordinate department activities and projects to meet project timelines

Conduct Products & Technical Presentation/Demonstration to Consultants / Architects / Main & Sub Contractors.

All related Sales and Marketing duties. (Projects follow up, Preparation of Quote, Project submission, Site meeting and collection)

Proven track record of achieving sales targets and driving revenue growth highly preferred.

Knowledge in Plumbing & Sanitary and experience in liaising with Consultants & Architects will be an advantage.

Conceptualizes concept and schematic designs.

Carries out feasibility studies and presents design proposals

Prepares tender documentation, schedules and material specifications

Oversees progress on-site work and resolves any arising issues

Collaborate with clients and consultants in design reviews

Work with the relevant parties in the authorities' submission, project execution, coordination and on-site construction supervision

Ensures design quality and authority compliance

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will report directly to Head, Product Development with a matrix reporting line to the General Manager; and will have the opportunity to shape a healthcare solutions product line. Your ability to harness insights on demand from the market and to shape customer’s requirements to deliver strong business value and desired operational outcomes will be key in your role as a strategic advisor and advocate for our customers’ needs.

Be Part of Our Success

We are looking for an experienced Software Product Manager to lead the development and lifecycle of our software products for healthcare solutions. The ideal candidate will possess a strong blend of technical understanding and business acumen, with a proven track record in managing software products from conception through launch and beyond. You will drive product vision, strategy, and roadmap, ensuring alignment with customer needs and business goals.

• Define and communicate the product vision, strategy, and roadmap, leveraging market research, customer feedback, and competitive analysis to align with business goals.
• Lead market research and competitive analysis to identify customer needs, industry trends, and competitor activities, using these insights to inform product decisions and prioritize features for growth.
• Own the product's P&L and drive product as a business, collaborating cross-functionally with development, marketing, and sales teams to ensure alignment and profitability. Monitor product performance, set KPIs, and adjust strategies for market fit.
• Collaborate with engineering, design, and marketing teams to deliver high-quality software products that meet customer needs and business objectives.
• Prioritize features and create user stories, defining clear acceptance criteria for the development team and ensuring a focus on customer-centric solutions.
• Manage the product lifecycle from concept to launch, overseeing planning, execution, and post-launch evaluations to ensure continuous improvement.
• Serve as the primary point of contact for product-related inquiries and provide regular updates to senior management on product progress and performance.

Qualities We Value

• Proven experience as a Product Manager in the software industry, with a strong understanding of software development processes.
• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Strong analytical skills, with a data-driven approach to decision-making.
• Experience with Agile methodologies and product management tools (e.g. JIRA, Trello or similar).
• Ability to prioritize effectively in a fast-paced environment and manage multiple projects simultaneously.
• Experience with user experience (UX) design principles and practices.
• Familiarity with cloud technologies and software as a service (SaaS) products.
• Relevant certifications (e.g., Certified Scrum Product Owner).

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Job Scope:

• Develop project timelines and set milestones
• Track tasks, assign responsibilities, and manage deadlines
• Allocate resources and ensure availability
• Communicate with stakeholders and provide updates
• Organize meetings, prepare agendas, and take minutes
• Maintain project documentation and records
• Monitor budget and expenses
• Assist with vendor sourcing and procurement
• Identify risks and propose solutions
• Address issues impacting timelines or budget
• Ensure deliverables meet quality standards
• Support team coordination and collaboration
• Compile final reports and assist with evaluations

Requirements:

• At least 2 years of experience in project management, renovation, or construction
• Strong time management and organizational skills with the ability to manage multiple projects
• Excellent communication and interpersonal skills for stakeholder collaboration
• Proficiency in Google SketchUp and Autodesk AutoCAD is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product and do market research on existing competition
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Liaise between the customer and internal teams

Requirements:

• Possess a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in relevant field
• Preferably 4 years of work experience and Proven account management or other relevant experiences.
• Meticulous attention to detail and accuracy.
• Ability to meet and establish deadlines.
• Ability to work under minimum supervision and be self-motivated.
• Flexibility and the ability to thrive in a fast-paced environment.
• Excellent interpersonal skills and a team player.
• Experiences in the Utility Sector would have an added advantage.
• Experience with enterprise software would have an added advantage

Only shortlisted candidates will be notified.

Job Description:

• Ensure the execution of the project in compliance with approved drawing and specifications requirements.
• Seek clarification well in advance for any ambiguities or missing information from Client's Consultant.
• Lead project team so as to deliver the project on time and complete all the works within the project budget.
• Arrange sufficient work areas for the next-coming subcontractors and prevent any stand-by or delay to them. Always avoid any claims from Client, subcontractors or third parties due to work delay.
• Achieve a zero accident together with site safety team.
• Keep all records for the additional works and forward these informations to headquater QS for VO follow-up.
• Take an ownership mindset and work cost-effectively and diligently.
• Maintain good manners and good relationship with Client as a company representative.
• Maintain good communication with all staffs.
• Other ad-hoc duties as assigned.

Job Requirement:

• Master / Degree in Civil Engineering / Construction Management / Building Services or its equivalent.
• Min 10 years’ experience in local construction industry.
• Independent, able to work under pressure and meet tight deadlines.
• Good analytical skills and able to work in a dynamic and fast pace.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

Job Responsibilities

• Responsible for developing Category Sourcing strategies, aligning with all the stake holders and taking actions to drive the strategy in intended direction.
• Support NPI team on commercial and technical sourcing, supplier relationship management, and program management of technical components, subsystems, and systems that are developed with and/or procured from our supply chain.
• Market research, identification, screening and qualification of new suppliers to meet KLA’s technical and commercial roadmap.
• Drive cost savings initiatives and support escalations.
• Understand, negotiate & align terms of Purchase Agreement.
• Coordinate & lead supplier business reviews and scorecards.
• Contribute, lead, and manage cross-functional and cross-divisional teams to ensure timely achievement of milestones, effective supplier relationship management, and ensure business continuity through effective risk management.
• Maintain capability matrix for all key suppliers, track KPIs on supplier performance and make sure an effective supply base is available to meet organizational needs.

Job Requirements

• Position requires a minimum of a Bachelor Degree in a technical engineering field or equivalent; In addition, an MBA is preferred.
• 10+ years’ relevant industry experience in supply chain management and technical sourcing. Experience with category management for contract manufacturing will be added plus.
• Ability to develop and execute sourcing strategies that map to and support overall business strategies.
• Ability to lead complex supplier relationships and negotiations.
• Requires a blend of technical and business expertise as well as solid interpersonal and negotiation skills to contribute, lead, and manage at all organizational levels, both internally and externally.
• Experience negotiating complex supplier agreements
• Ability to analyze large amounts of data and recommend actions or strategies from the analysis
• Ability to contribute and drive technical solutions both internally and externally.
• Experience managing global cross-functional teams
• Understanding of SAP or equivalent MRP system
• Domestic and international travel may be required. (<=25%)
• Good project management, communication, negotiation and presentation skills

Position Overview
We are seeking a dynamic and results-driven Sales and Customer Relationship Manager to join our team. This individual will play a critical role in driving sales growth, building and maintaining strong customer relationships, and ensuring a seamless customer experience. The ideal candidate will have a passion for client engagement, a strong background in sales, and excellent interpersonal skills.

Key Responsibilities

1. Sales Management: Develop and execute strategic sales plans to achieve company revenue targets.
   Identify and pursue new business opportunities through market research and networking.
   Manage the sales pipeline, track performance metrics, and prepare regular sales reports.
   Negotiate and close deals with potential and existing clients.
   
2. Customer Relationship Management: Build and maintain long-term relationships with clients, ensuring high customer satisfaction and loyalty.
   Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing solutions.
   Understand client needs and provide tailored recommendations to enhance their experience.
   Conduct regular follow-ups and feedback sessions to strengthen relationships.
   
3. Collaboration and Coordination: Work closely with marketing, product development, and operations teams to align sales strategies and deliver exceptional service.
   Coordinate with internal teams to ensure client requirements are met efficiently.
   
4. Market Analysis and Strategy: Monitor industry trends, competitor activities, and market conditions to identify opportunities and challenges.
   Provide insights and suggestions to improve products/services and enhance customer satisfaction.
   
5. Documentation and Reporting: Maintain accurate and up-to-date client records in CRM systems.
   Prepare regular reports on sales activities, customer feedback, and market trends.
   

Requirements

• At least 5 years experience in sales, account management, or customer relationship management roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to understand client needs and provide tailored solutions.
• Strong analytical and problem-solving skills.
• Proficient in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business Administration or commerce or economic.
• Ability to work independently and as part of a team in a fast-paced environment.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• Develop revenue strategies and marketing campaigns
• Track sales activities and reports
• Maintain client database
• Promote and sell company’s products and services
• Maintain and expand customer feedback database
• Expand client base
• Advise management on corporate strategy
• Report to Board of Directors
• Provide recommendations and feedback on corporate strategy
• Lead Sales and Marketing team
• Develop, implement, and maintain sales and marketing plans and policies
• Develop and regularly review sales and marketing budget
• Maintain accurate company database
• Increasing services
• Reducing costs
• Repositioning the company
• Developing the sales process
• Developing competitive analysis
• Developing, implementing, and maintaining sales and marketing tactics

Responsibilities

• Support the implementation of patient-driven initiatives by working closely with various sections in-charge to align processes and workflows.
• Work with various sections in-charge to drive new services and to ensure revenue generation.
  Assist sections to derive and drive business case for new services.
• Maintain close supervision on financial performance and where appropriate, work with sections in-charge to institute strategic approaches on cost recovery and sustainable profitability.
  Responsible for the supporting the procurement related to strategic projects.
• Lead and manage projects as assigned - Work with sections in-charge to establish context, develop project plan with goals and targets, and secure approval for project, also to oversee projects from start to end.
• Support department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Requirements

• Degree in Business, Management, Healthcare or related field
• At least 7 to 8 years of working experience, preferably in the healthcare industry
• Possess healthcare operational experience and comfortable in leading a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 25004.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Opportunity for a Senior Operations Manager (SOM)

We are Energy. It is energy that propels people and the planet forward. Which is why we go to great lengths to bring only the cleanest, most cost-effective energy … to even the most challenging of situations.

WEnergy Global Pte Ltd is a leader in advancing a truly clean energy transition in Southeast Asia through smart solutions tailored to this archipelagic, dynamic region's unique energy challenges. We cover the full range of activities from design and engineering to financing and investment enabling hybrid powered off-grid and smart-tech micro-grids, or replacing conventional diesel with renewable energy sources powering island grids or building rooftop solar PV or wind systems on commercial and industrial buildings. We are using a versatile range of renewable energy technologies, advanced storage systems and smart financing to create world-class solutions for clean, reliable and affordable electricity for our consumers, communities and host countries. We are a thought partner for key decision-makers in policy development and technology choice, and assist with local capacity building to facilitate accelerated transition to resilient, productive, and sustainable lifestyles. Also refer to our website: www.wenergyglobal.com. Please also visit our social media pages on LinkedIn, Facebook, Instagram and TikTok.

The Company’s Headquarters is in Singapore and has teams of specialized staff in Singapore, Philippines and Indonesia. Our corporate culture is shaped by brilliant minds from 7 different countries and embraces international principles of good governance. WEnergy Global is a shareholding partner of CleanGrid Partners Pte Ltd, a joint venture company with the Tokyo Electric Power Corporation PowerGrid Inc. (TEPCO-PG). The Company is winner of the Winsemius Awards 2016 and 2022 of the Dutch Chamber of Commerce (DutchCham) Singapore, Singapore APEX Award 2016 of the Singapore Business Federation and the Erasmus Energy Business Award 2014 of the Rotterdam Business School, The Netherlands.

To power the business expansion, we have an opportunity for a credible and talented Senior Operations Manager (SOM) to join our Company and become a member of the Management Team in Singapore.

Position Overview: The Senior Operations Manager will play a pivotal role in overseeing the execution and optimization of multiple renewable energy projects across various regions. This position requires expertise in project planning, operational efficiency, and resource management to deliver projects on time and within budgets. The SOM will harmonize workflows, streamline subcontractor activities, and ensure cost-effective procurement to create economies of scale. As a member of the Management Team, the SOM will provide critical insights on financial performance, risk management, and operational improvements. This role demands a dynamic leader with a deep understanding of renewable energy operations and a proven ability to manage complex, multi-country portfolios.

Key Responsibilities:

(i) Master Project Planning and Oversight:

Develop and manage a Master Gantt chart for projects across business verticals. Develop and/or use existing tools and methods to optimize cost, time, and quality while aligning engineering, procurement, and construction phases across countries. Consolidate purchasing needs for economies of scale, resolve scheduling conflicts, and address resource bottlenecks. Track milestones and provide progress updates to the Management Team.

(ii) Workflow & Process Optimization:

Identify and address inefficiencies at project and SPV levels and implement improvements through harmonised procedures. Introduce automation tools to enhance monitoring and performance. Establish KPIs to track efficiency and synergies, and collaborate with department heads to incorporate best practices for productivity and teamwork.

(iii) HR Resource Allocation:

Coordinate with departments to forecast and allocate personnel for project execution and SPV operations, adjusting staffing based on project phases. Monitor performance, address skill gaps, and optimize team assignments by working with and through heads of departments.

(iv) Subcontractor Harmonization:

Establish performance benchmarks and enforce standards across regions and asset types. Monitor regional labour costs and maintain country-specific contractor charges. Standardize construction activities, develop a robust contractor database, and implement a safety program compliant with ISO, OSHA, and other certifications.

(v) Cash Flow & Financial Planning:

Create portfolio-level cash flow forecasts, accounting for schedules, material purchases, and labour costs. Monitor expenditures against budgets, adjust plans as necessary, and provide financial updates to the Management Team, highlighting risks. Develop contingency strategies to manage cost overruns effectively.

(vi) Risk Identification & Mitigation:

Identify and monitor portfolio-level risks, such as resource shortages, supply chain and logistics issues and regulatory challenges, and develop comprehensive mitigation strategies and contingency plans. Ensure compliance with local laws and industry standards to minimize legal and operational risks.

Reporting:

The Senior Operations Manager reports directly to the CEO and attends weekly Group Management Team Meetings.

Competences & Capabilities:

· Master’s degree in engineering, industrial-business administration, or a related field, preferably combining engineering with business.

· Minimum 10 years in the renewable energy sector, with at least 5 years in a senior role, preferably in the Asia-Pacific region.

· Experience in managing construction and/or renewable energy projects in challenging environments.

· Strong in budget management, financial analysis, and strategic operations planning.

· PMP Certification, Six Sigma, and Operations Excellence/Safety Management certifications.

· Excellent leadership, communication, and interpersonal skills.

· Ability to adapt in a fast-paced environment and a commitment to diversity and sustainability.

Compensation and Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, participation in Employee Shareholding Programme, and professional development opportunities.
• Relocation assistance, if applicable.

Location

The position is located at the WEnergy Global Headquarters in Singapore. Travelling within ASEAN countries, including remote sites, will be required from time to time.

Application and Contact

Please send us your application letter and comprehensive resume to [email protected] with mention of “SOM Application – WEnergy Global” in the subject of the email or letter. Application without a cover letter will not be considered by the Company. Your cover letter shall clearly describe your motivation, fit-for-purpose reasoning and compliance with the above roles and qualifications. Or via courier to following address: WEnergy Global Pte Ltd, ALICE @ Mediapolis, 29 Media Circle #04-18, Singapore 138565.

Closing Date and Procedure: December 31st, 2024. The final selected candidate is expected to commence employment within two (2) months from signing the employment agreement, pending document verification and (if required) an approval of an Employment Pass by the Government of Singapore.

WEnergy Global Group has a diverse/multicultural environment and is proud to be an equal opportunity employer. All qualified and experienced applicants will receive consideration for employment without regard to race/ethnicity, religion, gender, sexual orientation, national origin, disability, marital status or age.

IT Project / Operations Manager, Airport Systems

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for requirements analysis, technical assessment, project management, solution deployment, operation management of Airport IT solutions and IT Managed Services.

The candidate will be expected to perform the following roles & responsibilities:

• Work closely with various airport stakeholders, both internal and external, to gather user requirements and deliver solutions to the users.

• Work with internal technical teams and vendors to propose overall technical solutions and key performance indicators to measure success.

• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.

• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to support operations of the airport. Candidates who are cognisant with industry best practices are preferred.

• Perform, review, and enhance business and IT processes as part of the continuous improvement effort.

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.

• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.

• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.

• Minimum two years of work experience in the related technical domains and industry.

• Strong analytical and project management skills.

• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.

• Strong team spirit and sense of responsibility, good at discovering and solving problems.

• Self-motivated.