Total 69,295 Manager service operations manager job vacancies in Singapore

The role of a Business Development Manager (BDM) at ERIKS would focus on driving sales growth, establishing strategic partnerships, and expanding the company's market presence.

Duties & Responsibilities

1. Strategic Planning and Market Research

• Market Analysis: Conduct in-depth market research to identify trends, potential customers, and emerging opportunities within ERIKS' core industries (e.g., OEM, sealing/gasket solutions, and mechanical engineering).
• Strategic Initiatives: Develop and implement business development strategies aligned with ERIKS’ goals and sustainability initiatives.

2. Sales and Revenue Growth

• Revenue Targets: Work towards achieving set sales and profitability targets.
• Client Acquisition: Identify, qualify, and secure new business opportunities with both existing and new customers.
• Cross-selling: Promote ERIKS’ broad portfolio of products and solutions by identifying synergies across categories.
• Clean Room: Experience in setting up a clean room for semiconductor customers with strong project Management Skills.

3. Customer Relationship Management (CRM)

• Account Management: Build and maintain long-term relationships with key clients to ensure repeat business. Dealing with international key customers will be an added advantage.
• Feedback Integration: Collect and analyze client feedback to improve service delivery and product offerings.
• Customer-focused solutions: Develop customized solutions to meet client-specific needs.

4. Collaboration and Coordination

• Internal Collaboration: Work closely with the technical and operations teams to ensure the seamless delivery of solutions.
• Stakeholder Engagement: Act as the primary liaison between ERIKS and clients, ensuring alignment of goals.
• Global Partnerships: Leverage ERIKS’ global network to access resources and best practices.

5. Proposal and Contract Development

• Proposals: Prepare and present detailed proposals, pricing structures, and tender submissions.
• Negotiations: Lead contract negotiations to ensure favorable terms while maintaining profitability.

6. Brand Representation

• Corporate Ambassador: Represent ERIKS at industry events, trade shows, and conferences to enhance brand visibility.
• Thought Leadership: Share industry insights to position ERIKS as a trusted advisor in the marketplace.

7. Sustainability and Compliance

• Sustainable Growth: Promote ERIKS’ commitment to sustainability in all business development activities, reflecting ISO 14001:2015 standards.
• Regulatory Adherence: Ensure compliance with local and international laws and ERIKS' ethical & safety standards in business dealings.

8. Reporting and Analysis

• Performance Metrics: Monitor and report on business development activities, ensuring transparency in progress toward targets.
• Market Intelligence: Provide regular updates on competitor activities and market conditions.

9. Any other duties/projects as assigned by your immediate supervisor

Job Holder’s Specifications (Must Have)

· Possess at least a minimum Diploma in Engineering / Mechanical discipline or equivalent

· Minimum 5 years of sales experience in a related field, especially the Semiconductor sector

· Computer literate, excellent interpersonal, communication, and presentation skills

· Strong knowledge of business development and negotiation skills

· Team and sales-oriented, results-driven, self-starter with the ability to work well with little supervision and lead a team to meet business goals

· Knowledge of mechanical engineering products is an added advantage

· Enthusiastic, independent, motivated, good team player who is result-oriented and customer-focused

· Possess a valid driving license and own transport

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

About Doodle Labs

Doodle Labs is the global leader in high-performance private wireless systems. We build cutting-edge mesh networks for robotics, drones, and the Industrial Internet of Things. Doodle Labs has experienced rapid growth over the past five years as our radio systems have been adopted by Fortune 500 companies (e.g. Airbus, General Electric) and industry-leading innovators (e.g. Boston Dynamics, FLIR)

Your Opportunity

Your opportunity is to lead cross-functional teams of RF, networking and mechanical experts to build the next generation of Doodle Labs' radio portfolio.

The successful candidate will have significant experience in development of a Linux based embedded Mesh Router.

Product Software Development

• Responsible for the full stack development of a Linux based embedded Mesh Router
• Translate product requirements to software implementation concepts for developers
• Establish Software Development best practices for nimble and high-quality development
• Hardware test and automation
• OpenWrt, ath11k open source driver, GUI, Android app development, Integrations with 3rd party Cloud based applications

Team Leadership

• Set (rolling) release goals and timelines, and guide the team to fulfill the goals
• Grow the software team, including hiring and managing junior developers
• Work with in-house and external development teams

Job Requirements

• Master degree in Electrical Engineering or Computer Science
• 10 years of industry experience
• In-depth knowledge in embedded software development and quality control
• Proven leadership record
• Good interpersonal and creative skills with ability to multitask in a demanding and fast-paced environment
• Confidence and leadership qualities, keen to guide a team of engineers and technicians.

Reports to the Outlet Manager. He/She is also responsible for ensuring that the Restaurant operates smoothly and customers are happy. He/She assumes the duties of the Outlet Manager (other than opening and locking up the Restaurant) when the Manager is not around.

1. Welcome guests into the Restaurant.

2. Coordinate the seating of the guests. Assign guests to tables suitable to the size of each group.

3. Take and schedule reservations.

4. Oversee the flow of customers into and out of the restaurant.

5. Manage busy lobby when no tables available.

6. Establish proper atmosphere and efficiency in the dining room.

7. Ensure proper set-up and cleanliness of front counter, sidewalk, entryway, dessert station and restroom areas.

8. Ensure that the customers’ requests are not delayed.

9. Inform the Outlet Manager of any special requests from guests.

10. Ensure smooth operations of the Restaurant by helping with odd jobs.

11. Provide clear information relating to the restaurant’s operation hours, dress code, food service, etc. to the guests.

12. Recognise regular guests and highlight to the service staff and outlet chef about the particular guest’s preferences.

13. Responsible for supervising the weekly cleaning program. You are responsible for ensuring that all stated areas are cleaned and check boxes ticked off.

MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, US and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients & audiences. Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds and local market coordination.

We are part of the fast growing, future-facing. The Brandtech Group (formerly You & Mr Jones), working with our group partners in developing the best technology across the globe.

Our Long-term vision is to become the world’s largest platform for contextual full screen mobile advertising. We value direct relationships with brands and are passionate about building them using the latest technologies.

Job Description

The Business Development Manager role consists of helping to define and rollout the Global Publishing offering of MOBKOI together with the Global strategy while informing and supporting the wider team. The Business Development Manager for Southeast Asia will report directly into the Global VP, Publishing and it will have the following responsibilities:

● Working with the Global VP of Supply to build a Business Development strategy for extension, diversification, and management of publisher partnership portfolio (working with premium publishers like SPH, Mediacorp, Condé Nast, Hearst, BBC, Bloomberg, Future PLC, Forbes, Bustle and hundreds more…)

● Building a commercial structure with the VP to strengthen the relationships with key publishers and drive more revenues to our partners

● Growing Mobkoi’s access to premium inventory sources whilst strategically working on developing new opportunities to locally sourced publishers

● Negotiation and management of partnership agreements

● Supporting the Global Sales and Campaign Management teams

● Managing existing and developing new publisher relationships

● Pitching and management of Mobkoi Creative Studio offering

● Working with our key partners to help drive revenue and understand what their capabilities are whilst ensuring Mobkoi teams are kept up to date

● Upkeep and management of CRM to ensure all data is available to teams

● Consistently looking at ways to optimise operational efficiencies and communication between Business development team and internal stakeholders

● Establishing Mobkoi’s position in the market as the go-to supplier for premium creative builds

● Independently working on team projects and business objectives

Key Skills & Competencies

● Minimum of 5 years’ experience in the Digital advertising industry (media agency, client side or digital publisher)

● A strong list of Publisher contacts across the Digital ecosystem

● Programmatic experience

● Highly Motivated to help build the business

● Great attention to detail and ability to work with a large amount of data/information

● Ability to work under pressure with tight project deadlines

● Strong time management skills

● Excellent communication skills (email, phone, video calls)

● Ability to present ideas in a clear, cohesive way

● Personable character, ability to build rapport with Publishers, as well as internal stakeholders

● Confident communicator

● Good working knowledge of Microsoft office suite, Excel is a must

Behaviours

● Dedication and commitment to achieving results

● Persistence and proactive approach to work

● Passionate about the digital ecosystem

● Trusted and transparent team player

● Strategic thinker

● Driven and energetic about career growth

Interested candidate, kindly email your resume along with your availability and expected compensation to [email protected].

[Job ID: 401667]

Responsibilites:

• Build and maintain strong relationships with existing clients, ensuring their banking needs are met.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients' financial goals and objectives to offer tailored banking solutions.
• Identify opportunities to cross-sell and upsell bank products and services to existing and potential clients.
• Achieve sales targets for new business, product offerings, and customer acquisition.
• Provide financial advice and consultation services to clients, helping them make informed decisions about their banking and financial products
• Analyze clients’ financial situations and recommend suitable banking products, such as loans, investments, and savings plans.
• Manage a portfolio of clients, ensuring their financial needs are met and any issues are resolved promptly.
• Monitor and review clients’ portfolios to ensure they are aligned with their financial objectives.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

[Job ID: 828086]

Responsibilities:

• Acquire new corporate clients for property loans and lending services.
• Manage and service existing client accounts.
• Promote the company's financial products and provide guidance on loan options.
• Meet and exceed assigned KPI targets.
• Build and maintain a strong network of business contacts to generate referrals.
• Prepare credit proposals that include financial analysis.

Requirements:

• 0-2 years of experience in sales or a sales support role.
• Highly self-motivated, proactive, and results-driven.
• Strong interpersonal and communication skills.
• Ability to work independently and collaborate effectively within a team.
• Solid understanding of customer needs and market trends.
• Relevant experience in unsecured/secured lending, including property loans, term loans, and mortgage loans.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Job Summary: The Java Development Manager is a leadership role responsible for overseeing and managing a team of Java developers and the software development process. This role plays a critical role in ensuring the successful design, development, testing, and delivery of Java-based applications and systems, while also collaborating with stakeholders to align development efforts with business objectives.

Key Responsibilities:

1. Team Leadership:Recruit, train, mentor, and manage a team of Java developers.
Foster a collaborative and high-performance work environment.

2. Project Management:Lead the planning and execution of Java development projects.
Define project scope, objectives, and deliverables.
Develop project schedules, allocate resources, and track progress.

3. Architecture and Design:Collaborate with the development team to define system architecture and design for Java applications.
Ensure that software solutions are scalable, maintainable, and meet quality standards.

4. Development and Coding:Oversee and participate in Java application development, including coding, debugging, and unit testing.
Ensure adherence to coding standards and best practices.

5. Quality Assurance:Implement quality assurance processes to ensure that Java applications meet defined requirements and quality standards.
Manage testing efforts and address issues and defects.

6. Technical Guidance:Provide technical guidance and support to the development team, assisting with complex technical issues.
Stay updated on Java technology trends and advancements.

7. Stakeholder Communication:Collaborate with product managers, business analysts, and other stakeholders to understand project requirements.
Communicate project status, challenges, and progress to executive management and project stakeholders.

8. Risk Management:Identify potential risks and challenges in development projects and develop mitigation strategies.
Address and resolve issues that may impact project timelines and objectives.

9. Code Review and Documentation:Conduct code reviews to ensure code quality, performance, and adherence to best practices.
Maintain comprehensive documentation of development processes and codebase.

10. Release and Deployment:Manage the release and deployment process, ensuring a smooth transition of applications from development to production environments.

Requirements:

1. Education: A bachelor's degree in computer science, software engineering, or a related field is typically required. A master's degree or relevant certifications (e.g., Oracle Certified Professional, Java SE Programmer) may be preferred.

2. Experience: A minimum of 5-7 years of experience in Java software development, with at least 2-3 years in a management or leadership role, is typically required.

3. Java Expertise: Strong proficiency in Java development and related technologies. In-depth knowledge of Java frameworks and libraries.

4. Leadership Skills: Strong leadership and team management skills to lead and motivate a Java development team.

5. Project Management: Proficiency in project management methodologies, tools, and techniques for successful project delivery.

6. Communication: Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and make strategic decisions.

8. Quality Assurance: Knowledge of software testing and quality assurance best practices.

9. Risk Management: Understanding of risk assessment and mitigation strategies in software development projects.

10. Agile Methodologies: Familiarity with agile development methodologies (e.g., Scrum, Kanban) is a plus.

The Java Development Manager is crucial in ensuring the successful development and delivery of Java-based software applications. They are responsible for team leadership, project management, and technical guidance to ensure that the software meets quality standards, aligns with business objectives, and remains competitive in the marketplace.

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

Roles & Responsibilities

Purpose of Job:

• Handle a spectrum of finance-related activities that include financial accounting and reporting, accounts payable, accounts receivable, asset management, audit and tax matters
• Participate in finance transformation projects

Principal Accountabilities:

• Handle day-to-day accounting and finance operations

• Handle the timely preparation of month-end closing reports and schedules
• Handle GST and Withholding Tax Accounting, Reporting and Filing
• Identify & drive continuous improvement of finance processes
• Undertake ad hoc duties/projects assigned from time to time

Requirements

• Minimum Diploma in accounting or similar certification with at least 1 year of relevant working experience
• Excellent communication and interpersonal skills and is a team player
• Resourceful, meticulous, organized, independent and able to multi-task. Confident and comfortable with handling data and figures
• Relish the challenge of working in a fast-paced environment and can perform under pressure
• Proficiency in Microsoft Office
• Working knowledge of SAP HANA would be advantageous

Due to volume of applications, we regret only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Manager (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop detailed project plans, timelines, and budgets that wow our clients
• Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
• Set clear project goals that align with what our clients and the organization want to achieve
• Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
• Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
• Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
• Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
• Implement processes to ensure every aspect of our events is top-notch and meets client expectations
• Create and share regular updates with management about event progress, successes, and what's next
• Look for ways to improve our event planning processes and share best practices with the team
• Help grow our junior team members and build a vibrant event management culture
• Stay on the cutting edge by exploring new trends in event management and engagement
• After events, create detailed reports on what went well, areas for improvement, and lessons learned
• Build long-term relationships with clients and pitch ideas for future projects

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has experience in event and project management, especially with clients
• Has sales experience with a knack for pitching event ideas and securing projects
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70653 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

· Responsible for assigned functional area of the Enterprise Resource Planning (ERP) application

· Participate in developing internal processes for application management

· Manage support process for assigned functional area of the ERP application

o Provide user support

o Manage issue logs

o Work with vendors to ensure that deliveries are done in a timely manner and to expected quality

o Test vendor deliveries and internal deliveries

· Lead or participate in implementation efforts

o Provide solutions for requested application changes

o Ensure that initiated application changes are well coordinated and planned before implementation

o Develop documentation to describe application changes, application processes and application functions

· Provide application training to super users, other Application Process Managers (APMs) and other applicable roles

· Ensure optimization and alignment of application processes and application use

o Promote correct, consistent and optimal use of application and basic data

o Initiate changes to improve application use, with the objective to improve processes, data quality and routines

o Follow up to ensure application processes are aligned across locations and companies

· Keep up to date with new features and functions within the ERP solution and closely related applications

· Ensure a good understanding of the overall ERP solution and how it interacts with/impacts the assigned functional area(s) and other areas of the business

About my client

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets. It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

As part of its continuous growth, they are seeking a Corporate Communications Manager who would play a critical role in managing media relations, crafting compelling narratives, and effectively handling issues or crises that may arise in a dynamic and competitive industry

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive corporate communication strategies to support business objectives and enhance the organization’s public image.
• Lead and manage media relations efforts, including drafting press releases, speech writing, and responding to media inquiries.
• Handle issues management effectively, ensuring clear, timely, and impactful communication during crises.
• Collaborate with internal and external stakeholders to produce clear, factual, and relevant written materials, including speeches, reports, and presentations.
• Plan, coordinate, and execute projects, ensuring delivery within stipulated objectives and timelines.
• Build and maintain strong relationships with peers, senior management, and external stakeholders, including the media, to foster positive outcomes.
• Leverage technology and digital tools to streamline communication processes and ensure efficient project management.

Skills and experience required

• Proven track record of successfully leading projects and achieving communication objectives.
• Exceptional writing and editing skills, including speech writing, with a passion for crafting impactful messages.
• Strong organizational and planning abilities, with a proactive and resourceful approach to problem-solving.
• Excellent interpersonal and relationship management skills, with the ability to influence peers, subordinates, senior leaders, and media professionals.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our General Assurance Practice works with organisations to navigate regulatory complexities by improving their corporate reporting, and supporting their compliance with regulatory requirements and contractual agreements. As one of the world's leading global network of audit firms, our clients include leading companies listed on the Singapore Exchange (SGX), MNCs and emerging companies in Singapore. As part of the firm’s largest line of service, we thrive in a dynamic and fast-paced working environment, helping clients across industries, interacting with every aspect of their activities, understanding their business to identify areas to add value and offer insightful audit advice.

About you

• A degree in Accounting or related field
• At least 5 year of experience in the audit field (preferably gained at a Big 4 firm)
• Excellent analytical skills
• Strong team working skills
• Excellent verbal and written communication skills
• An ability to work effectively in a fast paced and dynamic environment
• Good project management and interpersonal skills
• Keen business awareness

Thank you for your interest in developing a career with PwC Singapore.

Only shortlisted candidates will be notified due to the high number of applicants for this role.

Develops managers to recruit sales representative with the capability to access its desired target market.

Implementing developmental and motivational activities to increase productivity and competence.

Coordinates Training and Development unit for developmental programs.

Implements and promotes sales drives and campaigns.

Requirement

• Minimum A Level / Local Diploma in any field
• Proficiency in English
• No work experience required
• Minimum age requirement: 21 years old (MAS requirement)
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

A Cleaning Service Manager in Singapore oversees the management and coordination of cleaning services provided to clients in various sectors such as residential, commercial, and industrial environments. Their responsibilities extend to ensuring the delivery of high-quality cleaning services, managing cleaning teams, maintaining compliance with local regulations, and optimizing the operations of cleaning services. Here's a breakdown of key duties and responsibilities of a Cleaning Service Manager in Singapore:

1. Staff Management and Supervision

• Hiring and Training: Recruit, train, and onboard cleaning staff, ensuring they understand cleaning protocols, safety standards, and customer service expectations.
• Team Leadership: Supervise cleaning teams and ensure they are performing their duties efficiently and professionally.
• Scheduling and Shift Management: Develop and manage work schedules, ensuring adequate staffing levels for various shifts and client needs.
• Performance Monitoring: Evaluate employee performance, provide feedback, and take corrective actions when needed.

2. Quality Control and Service Delivery

• Inspections: Conduct regular site inspections to ensure that cleaning standards are being met and maintain cleanliness and hygiene levels.
• Client Satisfaction: Ensure that all cleaning services meet or exceed client expectations and handle customer feedback or complaints effectively.
• Service Customization: Tailor cleaning services to the specific needs of different clients, whether they are residential, corporate, or industrial.

3. Operational Management

• Inventory and Supplies: Oversee the procurement, management, and maintenance of cleaning supplies and equipment.
• Equipment Maintenance: Ensure that cleaning tools and machines are in good working condition and arrange for repairs or replacements as needed.
• Cost Management: Monitor operational costs, including staff wages, cleaning supplies, and equipment, to ensure efficient resource utilization and minimize waste.

4. Compliance and Safety

• Regulatory Compliance: Ensure adherence to local laws and regulations related to health, safety, and environmental standards, including waste management and disposal.
• Health and Safety: Implement and enforce safety protocols to prevent accidents and injuries, such as the proper handling of cleaning chemicals and equipment.
• Training on Safety Standards: Conduct regular training on workplace safety and cleanliness for staff, ensuring compliance with Singapore's Workplace Safety and Health (WSH) regulations.

5. Client and Relationship Management

• Client Communication: Serve as the primary point of contact for clients, responding to queries, resolving issues, and maintaining positive relationships.
• Contract Management: Manage and renew service contracts, ensuring terms are met and renegotiating as necessary.
• Proposals and Negotiations: Prepare quotations for potential clients, negotiate service terms, and close contracts.

6. Administrative and Reporting Duties

• Reporting: Maintain records of services rendered, customer feedback, inventory usage, and staff performance.
• Budget Management: Prepare and monitor the cleaning department’s budget, reporting on financial performance.
• Documentation: Keep accurate documentation on cleaning schedules, customer agreements, and any incidents that may arise.

7. Business Development and Growth

• Expanding Client Base: Actively seek new business opportunities and client referrals to grow the company's customer base.
• Promotions and Marketing: Coordinate marketing activities to promote the company’s cleaning services in Singapore.
• Trend Monitoring: Stay updated on industry trends and innovations in cleaning technologies or green cleaning practices, and implement new solutions to improve services.

Skills and Qualifications:

• Experience: At least 3-5 years in a managerial role within the cleaning industry or a related field.
• Leadership: Strong leadership and interpersonal skills to manage teams and build customer relationships.
• Organization: Excellent organizational and time-management abilities.
• Problem-solving: Ability to address and resolve issues effectively, from client complaints to operational inefficiencies.
• Communication: Clear communication skills for interacting with clients, staff, and suppliers.
• Technical Skills: Knowledge of cleaning equipment, supplies, and cleaning techniques.
• Compliance Awareness: Familiarity with the regulatory framework and safety standards in Singapore.

Industry-Specific Requirements:

• Certifications: Depending on the type of cleaning services offered, a Cleaning Service Manager may be required to hold certifications in cleaning management or safety, such as the Workplace Safety and Health (WSH) Certification or ISO 9001 for quality management.
• Language Skills: Proficiency in English is often required, and knowledge of other languages such as Mandarin may be beneficial when dealing with clients in Singapore’s multicultural environment.

Job Description & Requirements

• Manage sales and marketing team to generate local catering orders
• Finding leads and monitoring to conversation
• Meeting sales targets
• Familiarise with product and service knowledge in order to be able to explain and sell services to clients.
• Develop and implement promotions to bring in new customers.
• Stay updated on industry trends, customer behaviour, and competitor activities (benchmark).
• Verify events’ arrangement with the clients and ensure that information is thoroughly cascaded and shared with the whole team.
• Keep good relations with customers for repeat business.
• Respond to phone/email catering sales enquiries
• Copywrite, edit and proof-read marketing materials before publishing.
• Handle feedback and resolve complaints from guests.
• Build rapport and effectively qualify each business opportunity.
• Content creation for social media platforms
• Edit photos and videos for marketing
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Coordinate with suppliers, to ensure accurate production of design work.

Requirements:

• Diploma/Degree in Business, Marketing or Hospitality, Tourism management or related disciplines
• Min 2 years of Catering operations experience .
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Updated with the latest trends in digital marketing

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.