Total 7 Director/C-Level service operations manager job vacancies in BCA-Braddell Campus

LiT Strategy is a boutique strategy consulting firm specializing in providing consulting services to SMEs. We provide SMEs with quality business advisory services to help seize business opportunities and outperform their competitors.

We are looking for a candidate with 4 - 6 years of experience within the Consulting industry to join our team as an Associate Project Director. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Lead and manage delivery of assigned projects
2. Support engagement teams to develop business strategies and business plans for existing/new businesses
3. Liaise with clients (Up to C-Suite) to identify areas of improvements and provide recommendations for growth
4. Present results to the client's management team and implement recommendations incollaboration with the client's team members
5. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
6. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a graduate from Business, Finance, Accounting, Economics or other related majors
2. Possess 3 to 5 years of experience in Consulting within Singapore or the ASEAN region
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

We offer a competitive bonus incentive programme for top-performing candidates.

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our consultants can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume to [email protected]. Please indicate “Associate Project Director” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

What We Are Looking For:

Blackpanda seeks to hire a Chief Operations Officer (COO) capable of leading day-to-day operations across all departments with a focus on optimizing operational efficiency. The COO will be responsible for translating strategic decisions into actionable operational plans, ensuring that the company’s operations align with its strategic goals.

The ideal candidate will have startup experience, particularly in early-stage companies from Series A to C, and a strong background in cybersecurity technology or services. Prior experience as a technology leader such as CIO, CISO, or CTO is highly desirable. The COO will be the true #2 in the company, with all vertical leadership reporting directly to them.

Role and Responsibilities:

• Operational Leadership: Oversee daily operations across all departments, ensuring efficiency, discipline, and adherence to SOPs, policies, and decision-making protocols. You set the expectations and ensure people are living up to them.
• Strategic Execution: Advise on strategic decision-making and ensure the successful translation of these decisions into action across all departments.
• Team Management: Lead and manage a growing company of approximately 50 people, fostering a collaborative environment while ensuring that tasks are executed efficiently.
• Operational Efficiency: Implement process improvements and optimize resource allocation to enhance operational efficiency. You’ll optimize the company for the delivery of our goals.
• Collaboration with CEO: Work closely with the CEO, providing operational support while allowing the CEO to focus on strategic business development, marketing, and investor relations.
• Performance Metrics: Drive the achievement of key performance metrics related to operational efficiency, team productivity, and company growth.

Responsibilities and Duties:

• Startup Experience: Proven experience in early-stage companies, particularly from Series A to C, with a hands-on approach to managing operations in a similar-sized company (approx. 50 people).
• Cybersecurity Expertise: Deep experience in cybersecurity technology or services, with a strong understanding of operational leadership within this domain.
• Technical Background: Prior experience as a technology leader such as a CIO, CISO, or CTO, or similar., with the ability to oversee and manage technical teams.
• Execution-Driven Leadership: A results-driven leader with an enforcer-type personality, capable of ensuring operational efficiency and discipline across all departments.
• Operational Autonomy: Ability to operate with significant autonomy, making critical operational decisions while keeping the CEO informed and aligned with the company’s strategic direction.
• Cultural Fit: Ability to foster a collaborative environment while ensuring that operational tasks are executed effectively and on time.

Performance Metrics:

• Operational Efficiency: Achieve a specific percentage increase in overall operational efficiency (e.g., reduce operational costs by 15% within the first year).
• Process Implementation: Get the company aligned and driving in the same direction together within 6 months by setting standards and expectations, with a high adherence rate across all departments.
• Team Performance: Improve team productivity and collaboration, measured by key performance indicators specific to each department.
• Strategic Execution: Successfully execute strategic initiatives, translating them into actionable tasks with measurable outcomes, and meeting project milestones.
• Operational Autonomy: Establish and maintain a high level of operational autonomy, allowing the CEO to focus on high-level strategy and external relations.
• Company Growth: Support company growth objectives, ensuring operational scalability as the company expands.
• Financial Management: Ensure the company meets or exceeds its financial performance targets in close coordination with the CFO.
• Cultural Integration: Foster a results-driven culture that emphasizes accountability, collaboration, and continuous improvement.

What We Offer:

• 40 days paid leave per year inclusive of public holidays, which may be taken at the discretion of the employee subject to compliance with our Leave Policy and the approval of their manager.
• Limited Work From Anywhere policy allotment, allowing for work from alternate locations contingent upon coverage provided by teammates and approved by manager for 5 days per quarter.
• Monday through Thursday are required to be in-office; no scheduled internal meetings on Fridays, unless absolutely necessary.
• Enrolment in the company’s comprehensive corporate health plan that includes a large direct billing network for medical and dental coverage.
• Opportunities for inter-office travel, including a required annual week-long Tribe Onsite meet-up.
• $5000 USD/year for professional training budget contingent on approval from manager with a 12-month retention requirement.

Job Description and Responsibilities

· Recruit, train, assign, schedule, coach, counsel, and discipline employees

· Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions

· Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems

· Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

· Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes

· Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

· Accomplish operations and organization mission by completing related results as needed

· Manage staff levels, wages, hours, contract labor to revenues

· Manage relationships with clients

· Review and approve all operational invoices and ensure they are submitted for billing or payment

· Serve as primary point of contact when there are clients issues related to equipment quality, customer service, or accidents and mishaps on-site.

· Communicate clients’ issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

· Work closely with Operations Director and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Key Skills and Competencies

• critical thinking and strong problem-solving capability
• planning and organizing
• decision-making
• communication skills
• persuasiveness
• influencing and leading
• delegation
• conflict management
• adaptability
• stress tolerance
• team work

Location : Paya Lebar, East Region
Working timing: Office hour Mon - Fri (8.30am-6pm)

Responsibilities
• Discharge HR duties at both strategic and operational levels including HR Admin
• Review organizational structure for effective deployment of resources
• Project lead for HR priority projects in the full area of HRM (for example, labor sustainability implementation, communication, employee engagement)
• Design, develop and implement compensation & benefits programmes that support the company’s strategic goals and competitive objectives
• Responsible for drawing up HR budget and forecast, and management of the budget
• Drive HR-related cost savings projects
• Review, develop and implement HR policies, procedures and SOPs in line with statutory requirements and industry practices
• Generate timely monthly reports for management review
• Full spectrum of HRM including payroll and performance management.
• Responsible for the full spectrum of Business Human Resource (HR) support
• Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues) focusing on Talent Management, Leadership, Change and Succession Planning
• Establish and maintain appropriate systems for measuring necessary aspects of HR development
• Work as a strategic business partner with management in implementing Human Resource initiatives to support business growth
• Diagnose Human Resource needs of internal customers and provide advice on the best approach to manage HR related issues

Requirement
• Degree in HR Management / or equivalent
• At least 6 to 8 years experience in a senior or managerial HR position ( has experience in leading large F&B chain for HR)
• Proven track record of successful HR management in previous employment
• Good communication and inter-personal skills with ability to work in a fast-paced environment.
• Good working knowledge of MS office
• Able to multi-task and have sense of urgency to deliver results timely
• Proactive, self-starter, hands-on and able to work independently while be a good team player with good service orientation.

Location : Paya Lebar, East Region
Working timing:: Office hour Mon - Fri (8.30am-6pm)

Responsibilities
• Discharge HR duties at both strategic and operational levels including HR Admin
• Review organizational structure for effective deployment of resources
• Project lead for HR priority projects in the full area of HRM (for example, labor sustainability implementation, communication, employee engagement)
• Design, develop and implement compensation & benefits programmes that support the company’s strategic goals and competitive objectives
• Responsible for drawing up HR budget and forecast, and management of the budget
• Drive HR-related cost savings projects
• Review, develop and implement HR policies, procedures and SOPs in line with statutory requirements and industry practices
• Generate timely monthly reports for management review
• Full spectrum of HRM including payroll and performance management.
• Responsible for the full spectrum of Business Human Resource (HR) support
• Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues) focusing on Talent Management, Leadership, Change and Succession Planning
• Establish and maintain appropriate systems for measuring necessary aspects of HR development
• Work as a strategic business partner with management in implementing Human Resource initiatives to support business growth
• Diagnose Human Resource needs of internal customers and provide advice on the best approach to manage HR related issues

Requirement
• Degree in HR Management / or equivalent
• At least 6 to 8 years experience in a senior or managerial HR position ( has experience in leading large F&B chain for HR)
• Proven track record of successful HR management in previous employment
• Good communication and inter-personal skills with ability to work in a fast-paced environment.
• Good working knowledge of MS office
• Able to multi-task and have sense of urgency to deliver results timely
• Proactive, self-starter, hands-on and able to work independently while be a good team player with good service orientation.

Contract Duration

· 1 year

Working Location

· Funan Mall

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Offered Salary

• S$7,000 to S$15,000 per month (Subject to client’s approval)

Requirements

We are in search of self-motivated individuals who share the following experience, skillsets and traits:

Experience and Skillsets

• At least 2 years of experience preferably in talent management, performance management and/ or HR transformation work.
• Ability to grasp concepts, write review papers and translate into workable implementation with a given timeline is necessary.
• Ability to see through and complete work pieces assigned in a timely manner.
• A keen understanding of the digital/ tech industry is an advantage.

Traits and Values

• Self-motivated and can-do attitude to shape HR transformative work
• Good time management, a sense of urgency and prioritisation skills in juggling and completing work pieces with competing timelines in a fast-paced work environment
• Resourceful, responsible and take the initiative to own the work areas
• Good interpersonal, writing and communication skills.
• Strong passion in shaping Singapore into a Smart Nation

Job Description

Talent Management

· Review and transform the current talent management policies and programmes towards a Tech Management organisation.

o Maintain the talent management database and monitor for talents who are due for postings

o Propose postings plan, engage the talents, liaise with respective agencies and seek approval for the postings to effect

o Propose engagement plan for talents with leaders

o Propose career pathways for talents based on their sector roadmap

· Support the team and Ministry HQ in any collection and submission of data and reports on talent management

Performance Management

· Propose and execute best practices in performance management

· Monitor and remind the completion status of annual appraisal forms

· Follow-up with divisions and agencies on ranking and promotion returns

· Put together data in Excel and slides to support in the ranking and promotion briefings, meetings and submission to Ministry HQ

Job description

In your new role you will:

• Accountable for delivery fulfillment @ subcons for production demand for front end and backend process able to engage highest factory management whenever necessary for escalated topics or task force-related issues
• Manage allocation with business units whenever needed
• Drive material readiness including consigned material (if any) and ensure cost optimization without compromising delivery/supply with material stock level definition and material liability/buyback management with subcons.
• Responsible for WIP inventory flow (including residual FGs, aging inventory, etc.) and drive cycle time improvement; identified continuous improvement projects with external partners to improve IFX supply to Customers.
• Responsible for timely execution of non-production services like ORM (Ongoing Reliability Monitoring) and sample retention at Subcon, following quality or customer requirements.
• Interface with Business Continuity team and ensure timely updates of the situation at sub-cons during the crisis period (eg. Pandemic, Earthquake, and Acts of God); identify risk mitigation plan and ensure timely execution whenever possible.
• Responsible for commercial process compliance and ensuring cost monitoring with PR/PO issuance, good receipt and invoice validation based on the service engaged, complying with Finance and Procurement business process
• Responsible for timely lot ownership/attribute change execution at subcons in alignment with IFX business requirements.
• Identify operational gaps by analyzing supply chain and production performance indices at Subcon and define a systemic approach to resolve issues permanently.
• Support new Subcon enabling requirement for OSAT OPC , focusing on Production Planning workflow

Your Profile

You are best equipped for this task if you have:

• Min 10 years experiences within supply chain in semiconductor / electronic manufacturing leading a team of more than 5 staff.
• Min Bachelor Degree in Electronic Engineering, Supply Chain Management or relevant discipline
• Deep experience managing subcontractors and OSAT partners in the semiconductor industry
• The ideal candidate should possess strong communication skills to effectively engage with both internal and external stakeholders, including management and working-level employees
• Possess strong system, data analytics skillset and excellent presentation skills in a multicultural environment
• Candidate with lesser experiences can be considered for Senior Manager position

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.