Total 797 Director/C-Level service operations manager job vacancies in Singapore

[What you will be working on]

Identify needs in sub-sector:

• Engage SSAs and key partner agencies to understand national strategies and key services in the sub-sector
• Analyse the service landscape to identify key needs and gaps in the sub-sector
• Develop and oversee implementation of sub-sector strategy aligned to NCSS’s to meet the identified needs
• Communicate needs and gaps to SSAs and encourage development of services to meet the needs

Develop new initiatives to meet identified gaps in NCSS’s service priority areas:

• Conceptualise new programmes and initiatives that meet sub-sector needs and work with relevant partners to refine proposals and implement solutions
• Drive collaborations with SSAs in the development of services that meet the needs in the priority areas
• Oversee assessment of funding proposals of new programmes in accordance with NCSS’ service and funding priorities within the sub-sector
• Provide guidance to team members in refining proposals, service models and evaluation for funding approval at the Services Committee

Grow effective services 

• Oversee implementation and management of services and initiatives in subsector
• Assess and evaluate initiatives and programmes implemented
• Advise SSAs on areas relating to service development and improvement
• Engage SSAs and policy agencies to scale or mainstream effective programmes and initiatives

Facilitate linkages and collaborations in the social service sector and ensure sustainability of services

• Build capabilities of SSAs to develop good and sustainable services
• Facilitate linkages and collaborations between policy agencies, service providers and key stakeholders

[What we are looking for]

Personal Competencies:

• Resilient
• Team player but also able to work independently
• Foresight; Analytical; Think Critically
• Creative
• Good engagement and interpersonal skills

Skills & Knowledge:

• Stakeholder Management Skills
• Project Management Skills
• Programme Evaluation Skills
• Research and Basic Statistics Analysis
• Sector/Domain Knowledge

Experience:

7 to 10 years work experience in social service sector, with prior supervisory experience

Responsibilities:

• Responsible for sourcing new M&E projects for the company, hire necessary people and execute.
• Propose M&E projects/business plan to the board of directors and obtain necessary budget/investment approval.
• Lead all M&E related aspects of works and liaise with clients and M&E teams as necessary to facilitate contract requirements.
• Provide the planning input for the M&E works.
• Initiate and manage schedule for M&E subcontracts and designs.
• Assist in technical coordination meetings with subcontractors and project staff.
• Responsible for the as-built documents and drawings, for the performance tests, the commissioning and hand over, the snagging and snagging reports.
• Attend consultant and site meetings with the Project Team and to carry out inspections on site to ensure that the M&E works carried out by the builder to meet the desired quality/workmanship and are completed on time and within budget.
• Manage external/outsourced resources (consultants and site supervisory staff) to execute the projects.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Undertake any other tasks or responsibilities as required in the course of work.

Requirements:

• Good knowledge of Singapore standards and code of practice
• Good communication and interpersonal skills
• Able to work independently
• Target oriented in a fast-paced environment

Job Description:

• Provide strategic leadership and technical, operational, financial, and managerial guidance for the successful implementation of projects.
• Ensure projects align with the overall strategic goals and objectives of the organization; revise plans if necessary.
• Oversee all project implementation aspects, including project management, monitoring and reporting, financial transactions, execution of project plans, and performance.
• Select and manage the training of project teams, assign clear roles and responsibilities, provide effective supervision, and manage performance.
• Ensure projects deliver specified results and meet quality expectations.
• Create and manage project budgets.
• Regularly update clients, stakeholders, and executives with reports on the progress and performance of projects.
• Identify and mitigate project risks to avoid delays and cost overruns.
• Ensure compliance with all regulations related to projects.
• Guide individual project managers across a portfolio of projects.
• Perform other ad-hoc duties as assigned.

Requirements:

• Preferred advanced degree in a relevant field
• Project management certification is desirable
• Minimum of 10 years of experience in a leadership position managing multiple projects
• Experience in managing, designing, implementing, and evaluating various projects
• Technical proficiency with industry software and project management tools

Responsibilities:

• Responsible for sourcing new M&E projects for the company, hire necessary people and execute.
• Propose M&E projects/business plan to the board of directors and obtain necessary budget/investment approval.
• Lead all M&E related aspects of works and liaise with clients and M&E teams as necessary to facilitate contract requirements.
• Provide the planning input for the M&E works.
• Initiate and manage schedule for M&E subcontracts and designs.
• Assist in technical coordination meetings with subcontractors and project staff.
• Responsible for the as-built documents and drawings, for the performance tests, the commissioning and hand over, the snagging and snagging reports.
• Attend consultant and site meetings with the Project Team and to carry out inspections on site to ensure that the M&E works carried out by the builder to meet the desired quality/workmanship and are completed on time and within budget.
• Manage external/outsourced resources (consultants and site supervisory staff) to execute the projects.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Undertake any other tasks or responsibilities as required in the course of work.

Requirements:

• Good knowledge of Singapore standards and code of practice
• Good communication and interpersonal skills
• Able to work independently
• Target oriented in a fast-paced environment

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

we are looking for candidates for the following position:

Senior Account Manager / Account Director

1) Senior Account Manager

The Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

Requirements:

• Minimum 4 to 6 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising and marketing communication
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language.

2) Account Director

The Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients. He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product.

Responsibilities:

• Grow the account through strategic initiatives and organic revenue growth
• Always pushing for innovation and new way of doing things that helps build brand and drive sales
• Always pushing to achieve optimized results on campaigns launched.
• Be an inspiration to the creatives by distilling great insights to achieve better creative output
• Lead in new business pitches from brief to ideation

Requirements:

• Minimum 10 years of integrated / digital experience in the advertising industry
• Possess leadership qualities and is able to lead a team
• Must be able to work with various disciplines and different types of business portfolio and clientele
• Self-motivated, and a team player
• Vocal and confident disposition
• Hold a Bachelor’s degree at minimum
• Strong presentation skills a must

• Responsible for the projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements.
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives.
• Strategically plan and execute risk identification and change management.
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information.
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site.
• Monitor, control and coordinate site works with the operations team as well as contractors.
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors.
• Prepare technical proposal for tender team in their submission to Gebiz or Owners.
• Manager project progress reports e.g. Monthly Report, VO Management, EOT Assessment, Project Progress Updates, etc.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

The Director of Operations (DOO) must have an excellent level of commercial awareness and can build and maintain relationships with internal and external guests. Is responsible to direct and lead the daily operations and assist the General Manager in the development and business components of the serviced suites through providing effective and relationship-oriented leadership. The DOO is responsible for highlighting issues to the General Manager to help formulate solutions. He / she will co-ordinate all activities of the serviced suites and ensure the maximisation of room revenue and profit and guests’ satisfaction. The DOO is required to assist in the preparation of the annual Budget and monthly forecasting process. The DOO will also work very closely with the senior management team members in developing and implementing annual and medium-term strategies, championing projects and objectives to achieve profitability and business growth targets as set and agreed by Pan Pacific Hotels Group.

Operational Responsibilities

· Fully responsible for the operations of Front Office, Housekeeping, Engineering, & Security operations.

· Support and work with all Head of Departments to ensure efficiency and high standards of operations in the assigned areas.

· Inspect and ensure the front and heart of house are in operative condition to receive and serve the guests at high levels of guest satisfaction through the consistent execution of all Corporate brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates

· Conduct regular operations team meeting with Heads of Department and Managers to effectively communicate to the teams on strategies, operational issues, action to be taken for service recovery and staff issues.

· Formulate strategies and collaborate with associates to continually improve the guest experiences while maximizing revenue and profits.

· Keep ahead of industry trends and creates new revolutionary standards to upkeep guest satisfaction and service recovery process.

· Ensure active implementation and adherence to PAN PACIFIC Brand Touchpoints & Magnifiers through implementation of Standard Operating Procedure.

· Understand the updated local and international markets and lead strategic initiatives to maximise revenues in any given situation.

· Ensures all serviced suites-related licensing and legal requirements are in place and maintained in accordance with the laws of the country.

Financial Management :

· Drive achievement of Gross Operating Profit through revenue growth and management of expenses while abiding by the Policies & Procedures dictated by the Pan Pacific Hotels Group.

· Oversee the timely development and completion of the annual Budget and monthly Forecast, and to regularly monitor performance and assume responsibility for its achievement.

· Monitor the productive deployment of operations expense budgets and purchases whilst keeping with regulatory and audit guidelines.

People & Culture

· Support the General Manager in developing human capital to ensure on-going management and staff capability development through its selection and performance management.

· Work closely with the Heads of Department to develop and grow the teams through mentorship and coaching and provide timely and constructive feedback when required.

· Continuous focus on associate satisfaction through driving People & Culture initiatives, building highly efficient and motivated teams who are committed to guest satisfaction and care.

Other Responsibilities

• Support the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Always exercise responsible behaviour to uphold the image and reputation of the Pan Pacific Hotels Group, Serviced Suites and department.
• Carries out any other reasonable duties and responsibilities as assigned.

Job Responsibilities:

• Prepare and analyze financial reports, budgets, and forecasts.
• Coordinate the preparation of regulatory reporting.
• Identify and assess financial risks and opportunities.
• Lead the budgeting and forecasting process.
• Manage cash flow and liquidity to meet the organization's needs.
• Understand and assist the CFO in structuring offshore entities.
• Ensure compliance with accounting principles, regulations, and standards.
• Manage and mentor a team of finance professionals.
• Foster a culture of continuous improvement and high performance.

Job Requirements:

• Bachelor's degree in Finance, Accounting, (MBA,CFA,CPA) or equivalent.
• With 5 - 10 years of working experience in a managerial or leadership position or relevant field.
• Strong financial modeling and analytical skills.
• Proficiency in financial software and ERP systems.
• Excellent communication skill.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Our client, a leading financial institution with a large presence in the region, is looking for a Director, Technology Risk Manager to join their team here in Singapore and lead their efforts in managing technology-related risks effectively. As the Director of Technology Risk Manager, you will be responsible for overseeing the identification, assessment, mitigation, and monitoring of technology-related risks within the organization. You will play a pivotal role in ensuring that our technology infrastructure remains secure, compliant, and resilient to emerging threats and vulnerabilities. The successful candidate will collaborate closely with cross-functional teams, including IT, security, compliance, and business units, to develop and implement robust risk management strategies and frameworks.

Responsibilities

• Conduct comprehensive assessments of technology risks associated with the organization's systems, applications, networks, and infrastructure.
• Analyze internal and external risk factors, including emerging threats, regulatory requirements, industry trends, and best practices.
• Develop risk models, metrics, and frameworks to quantify and prioritize technology risks effectively.
• Develop and implement technology risk policies, standards, and procedures in alignment with regulatory requirements and industry standards.
• Ensure compliance with applicable laws, regulations, and guidelines governing technology risk management and information security.
• Monitor regulatory developments and emerging trends to update policies and procedures accordingly.
• Collaborate with IT and security teams to identify and implement effective controls and safeguards to mitigate technology risks.
• Evaluate the effectiveness of existing controls and recommend enhancements or modifications as needed.
• Facilitate risk mitigation efforts through the implementation of technical solutions, process improvements, and employee training programs.
• Serve as a trusted advisor to senior management and business stakeholders on technology risk matters, providing timely updates and recommendations.
• Communicate risk assessment findings, trends, and recommendations through comprehensive reports, presentations, and dashboards.
• Foster a culture of risk awareness and accountability across the organization through training, awareness campaigns, and knowledge-sharing initiatives.

Responsibilities

• Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field; advanced degree or professional certification (e.g., CISA, CISSP, CRISC) preferred.
• Minimum of 8-10 years of experience in technology risk management, cybersecurity, or information security roles within the banking or financial services industry.
• Proven expertise in conducting technology risk assessments, developing risk management frameworks, and implementing controls and mitigation strategies.
• In-depth knowledge of regulatory requirements, industry standards, and best practices related to technology risk management and information security (e.g., FFIEC, NIST, ISO, GDPR).
• Strong analytical, problem-solving, and decision-making skills with the ability to evaluate complex issues and develop practical solutions.
• Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Demonstrated leadership abilities with a track record of driving results, managing projects, and leading cross-functional teams in a fast-paced, dynamic environment.

Join a dynamic team and be part of a forward-thinking organization dedicated to excellence, integrity, and innovation in technology risk management within the banking sector.

Overview

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation to come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

As Global Black Belt, Modern Work Manager you will be a senior solution sales leader within our enterprise sales organization working with our most important customers and deals. You will lead a virtual team of technical, partner, marketing and engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead sellers to drive the Modern Work business to overachieve revenue and scorecard targets

1. Develops their seller’s Solution Sales skills to sell the business outcomes of the broader Modern Work platform
2. Drives new business opportunities to achieve targets contributing positively to relevant subsidiary scorecard metrics
3. Even higher levels of operational excellence. Ensure appropriate 4 quarter qualified pipeline in place by workload/solution
4. Provide regional level performance insights, accelerators and blockers for MW local leadership

• Partner with regions to develop action plans and provide leadership to regions to implement plans

1. Share performance insights, accelerators, blockers with engineering, product marketing and corp team through established channels
2. Develop and manage capability development in partnership with engineering, corp team, and marketing team to scale the business

• Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example and by preparing people for more senior positions in other parts of the organization

1. Directly engage with strategic customers to bring the right solution to the customers and bring insights back on program landing for partners Facilitate buildout of the partner ecosystem to scale the business
2. Engage as key sponsor for strategic customers and partners (per agreement with local subsidiary) to nurture relationships and influence successful results
3. Lead by example & champion strategic partners and MS services for co-selling
4. Develop and proactively manage skills development across region to build regional capability in transformation and new workloads

• Lead from the front, personally engaging at CxO level to support and coach teams on opportunity discovery and acceleration

1. Lead sellers to drive end-to-end business solutions, increasing customer and partner satisfaction and average deal sizes YoY
2. Lead cross-team to ensure customer intent to consume cloud services sold

• Bring together Microsoft solutions with Partner solutions, fully leverage the synergy effect with our partners, and co-sell with them to make deals bigger and faster
• Directly engage with strategic customers to bring the right solution to the customers
• Engage as key sponsor for strategic customers and partners (per agreement with local subsidiary) to nurture relationships and influence successful results
• Lead by example & champion strategic partners and MS services for co-selling

Qualifications

Required/Minimum Qualifications

• 7+ years technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience

Additional or Preferred Qualifications

• 9+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience
  OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience
• 6+ years of solution or services sales experience
• 3+ years of people management experience

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

[What you will be working on]

Industry Engagement and Business Development

• Strategise, develop and implement impactful industry-related initiatives and programmes with diversified stakeholders to achieve corporate outcomes;

• Facilitate the research of and identify leads for industry partnership;

• Establish and maintain positive collaborative relationships and strong network with internal and external stakeholders;

• Manage and cultivate industry partners to create value for the polytechnic.

Donor Development and Stewardship

• Develop and oversee the implementation of fundraising initiatives in support of the polytechnic’s education, annual giving, major gifts, endowment, scholarships and other institutional-related donations programmes;

• Provide stewardship and engagement of current donors to ensure continuity of support and sustainability of donations in support of education for our students;

• Engage and maintain positive relationships with donors, grant making organisations and corporates

• Lead the administration and support the secretariat functions of the polytechnic’s education funds

[What we are looking for]

• A passion for working with people, especially in account and relationship management

• 8 to 10 years of relevant work experience, preferably gained in the education and/or charity sectors

• Team leadership capabilities, with the ability to coach/mentor staff

• Solves novel and complicated issues on a regular basis

• Uses best practices and knowledge of internal or external business issues to improve performance, services or processes

• A self-starter with an open and positive mindset

• Strong collaborative and time management skills

• Excellent interpersonal and communication skills (written and spoken)

• Proficient in Microsoft Tools e.g. Outlook, Word, Excel and PowerPoint

Cyber Security Sales Manager / Director - Enterprise Cybersecurity Solution Software

An advanced Cyber Security firm is expanding in the South-East Asia (SEA) region, and are now seeking for a Cyber Security Sales Manager / Director profile to join the strong team and assist with business expansion and growth.

The Opportunity:

The Cyber Security Sales Leader profile will have the opportunity to deal with high-profile customers and will be involved in promoting the latest Cybersecurity technologies which protect global businesses from cyber-attacks.

What we are looking for:

• Cybersecurity sales or technology sales (SaaS) experience would be an advantage
• Manage and expand assigned base of key accounts
• Drive new business growth
• Conduct technical need assessments and matched-based selling of the right cybersecurity solutions to address customers' security gaps
• Develop and execute territory plans and marketing campaigns in alignment with internal teams to maximize sales funnel and revenue growth
• Identify major opportunities within accounts; lead pursuits and develop strong executive relationships to secure deals
• Act as the key liaison between customer and our client’s organization to ensure seamless engagement
• Educate customer on new integrated cybersecurity offerings; consultatively recommend comprehensive solutions to address security and business needs
• Cultivate and nurture high-level stakeholder relationships to win new business across existing accounts
• Work closely with technical teams to formulate customer-centric proposals, presentation and best-fit solutions

What skillsets to bring:

• 6-8 years of successful enterprise IT security sales experience
• Existing relationships with security decision makers
• Expertise conveying technical and business value of solutions
• Excellent demonstration and presentation abilities
• Persistent and self-motivated even in fast-paced environments
• Proven ability to qualify, forecast, progress complex sales opportunities
• Strong negotiation, relationship building, closing skills

What is on offer:

• Competitive remuneration, commissions, and benefits
• High-profile customers
• Full-time opportunity
• Comprehensive training provided.
• Flexible work environment

What’s next:

If you are interested to join this Cyber Security firm and to be an integral part of their growth then we would like to hear from you.

Full support and training will be provided to meet your career objectives.

Please reply directly to this posting with your CV or send us your details to [email protected]

We apologise that due to the high volume of applicants we may be unable to respond to everyone. Should you not hear from us, please assume your application was unsuccessful for this time round and good luck for the next.

Engage Group Cyber (Singapore)

[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

Responsibilities

Mentor and guide team members to focus on their roles within the incident response and resolution process. Your role includes:

• Managing the recovery process and establishing a clear hierarchy of command and accountability.
• Handling case management, including the collection and analysis of information on risks to avoid future incidents.
• Collaborating with Technical and Application Teams to pinpoint incident causes, suggest recovery solutions, and prepare detailed technical incident reports.
• Partnering with technical teams to devise temporary solutions and estimate resolution times.
• Maintaining detailed records of events, collaborating with recovery and operations teams for comprehensive documentation and reporting, and steering efforts towards prompt resolution.
• Ensuring adherence to all processes and policies, maintaining high standards across operations.
• Leading incident and problem review meetings and participating in post-incident reviews with the Business Incident Manager to present findings and preventative measures to senior IT and business management.
• Serving as the primary liaison for all technology team coordination and communication efforts.
• Taking full responsibility for the controlled resolution of incidents and problems in collaboration with the Business Incident Manager, adhering to defined Service Level Agreements (SLAs).
• Quickly assessing the severity and impact of incidents and ensuring proper escalation and communication with all stakeholders.
• Tracking permanent resolutions and developing a knowledge base for future incidents.
• Leading stability initiatives to ensure application availability for business-as-usual activities, including improved monitoring, failover, and resiliency strategies.
• Guaranteeing compliance with Incident and Problem Management processes.
• Supporting audit, regulatory, and compliance efforts with necessary inputs.
• Overseeing regular reporting and customer satisfaction measures to ensure positive outcomes for all stakeholders.

Requirements

• A Bachelor’s degree with a minimum of 10 years of experience in a banking or financial institution setting.
• In-depth knowledge of ITIL best practices.
• Proven ability to manage incidents and problems at an enterprise level, with significant experience in banking operations and technology for critical recovery decisions.
• A strong background in supporting Desktop End User Services, Infrastructure, Banking Applications, and Operations.
• Decisive with the ability to make rapid and effective decisions.
• Skilled in coordinating with technology team members to manage all facets of an incident.
• Outstanding communication, presentation, and interpersonal skills.
• Demonstrated leadership experience with the capability to effectively delegate tasks.

Hudson Global Resources (Singapore) Pte Ltd

EA Licence Number: 23C2056

EA Personnel Registration ID (GR): R2090041

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at ECHO

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

The Senior Director, Strategy, Business Planning and Operations of the AP Marketing group will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.

This role is a key member of the AP Marketing leadership team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities.  This role is the key liaison between global Marketing & strategy function and the region, as well as a key member of the regional BPO network.  This role requires a strong commercial, financial and strategic mindset to ensure its successful delivery, and involves working closely with the various functional teams including Client Relationship Managers, Strategy, Product, Merchant Sales & Solutions and subject matter experts across the organization in the AP Region.

This role reports to the Chief Marketing Officer of Asia Pacific region.

Responsibilities

Business / Strategy

- Lead the AP Marketing group in business planning, strategy development, drive
effective leadership and operations through management of key business
processes

• Facilitate AP Marketing financial targets / goals, analyze portfolio performance and
  recommend changes to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration
  from initiation to execution, ensuring alignment with organization, business
  and market priorities
• Enhance the effectiveness of the AP Marketing team by pursuing initiatives
  and process enhancements identified during annual planning sessions,
  performance audits, quarterly and monthly business reviews and issue-drive
  roadmaps
• Provide ad-hoc analysis and decision support as necessary
  
  Planning / Operational
   
• Elevate FBR / QBR outputs, data points and materials for AP Marketing team and
  provide ongoing monitoring and actions relating to QBRs / MYPs / Country
  Acceleration Plans. Ensure focus on important variances, trends and issues
• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that market goals are aligned with AP Marketing strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and
  objectives
• Collaborate with cross-functional teams to enhance and generate regular AP
  Marketing dashboards, provide support in preparation of presentation materials
  for business review, management events and conferences
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Marketing markets
• Manage multi-year planning across AP Marketing
• Collaborate with Finance Business Partner to drive quarterly forecasting and
  annual operating plan

We are looking for a talented Director of VIP and Club Operations in APAC who ispassionate about hospitality and nightlife. You will lead the Japan and Singapore team for all the Zouk Group club and bar brands in both countries and look to create original and unique experiences for each venue.

As hospitality is key, guest management and customer touchpoints are essential and will be a significant focus. As an expert in your field, we expect you to be up-to-date with the latest trends and happenings in and around our industry. You should have excellent communication skills and be able to express our company’s views and ethos effectively.

You are also accountable for the overall operational performance and success of the VIP department. In this role, you will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. You will prioritize the needs of VVIP and VIP guests, crafting personalized experiences and fostering a sense of fun and excitement for all visitors.

Ultimately, you will be driving high-performance levels of staff to produce excellent customer engagement consistently. Last but certainly not least, a love for music, nightlife, hospitality, F&B, and entertainment is advantageous - these are the things we live and breathe daily.

ROLE RESPONSIBILITIES

Things You’ll Own

· Lead the operations of Zouk Club, Capital, Phuture, and RedTail by Zouk in Singapore, along with Zouk Club in Japan.

· Develop and execute strategic business initiatives, ensuring the attainment of each business's KPIs.

· Manage and review P&L reports consistently, providing effective solutions for operational matters.

· Analyze venue performance in comparison to historical data and industry standards.

· Enhance stock systems and deliver weekly and monthly performance reports to Management.

· Oversee VIP relations comprehensively, covering public relations, reservations, scheduling, staffing, and administrative tasks.

· Cultivate a professional, upscale, and inclusive environment for diverse guests.

· Establish and nurture valued relationships with guests, expanding nightly events through personal communication and marketing efforts.

· Build sustainable relationships with key clients, overseeing recruitment, training, and service delivery for hostesses, promoter girls, and bottle service crew.

· Develop and lead a core VIP management team, focused on delivering a differentiated value proposition to privileged guests.

· Promote special club events effectively to customers.

Teamwork Makes the Dream Work

· Maintain positive business relationships with external partners (local and international) and government agencies.

· Motivate and inspire your team – help create a positive and supportive work culture.

· Work closely with the various departments to execute ongoing events and initiatives.

· Be able to seamlessly move cross-functionally across many groups in the company to keep key stakeholders updated

· You will feel right at home if you have a positive attitude, a great sense of humour and a can-do attitude

· Ability to work independently and in liaison with other departments/offices when necessary

ROLE REQUIREMENTS

· Minimum 8 years of operations knowledge in the club/bar industry

· Excellent understanding of financial statements

· Detail-minded with excellent problem-solving and negotiation skills

· Exceptional service orientation and outstanding interpersonal skills to engage effectively with VIP guests.

· Excellent command of written and spoken English for clear communication across all levels.

· Strong leadership abilities, including performance management and coaching skills, to inspire and motivate the VIP team.

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Strong in handling R&D strategies.

Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in handling Research & Development work in IT Technologies.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft Cloud Operations + Innovation is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

Within CO+I, the Data Center Operational Readiness Team are responsible to support new sites and countries as they transition into our live operation and then provide support through constant operational evaluation for the lifecycle of the operation. Focus on customer experience through uptime, reliability, and availability of Microsoft’s cloud. Microsoft has a portfolio of data centres globally and the Operational Readiness Team is looking to fill the vital PM role across our Site Transition and Continuous programs.

Responsibilities

• Align with Microsoft’s culture, objectives and operational standards.
• Deliver a best-in-class, objective and impartial evaluation program monitoring Microsoft’s Data Centres infrastructure, operational capabilities and performance against our standards, best practices and programs.
• Lead global consistency of processes, procedures, and reporting with local operations teams.
• Develop methodologies and metrics to validate data center performance, system control parameters and operational efficiency against design intent.
• Lead Microsoft’s Data Centre portfolio expansion to include new country and facility onboarding through operational and site risk reviews.
• Manage programs associated with operational readiness.
• Support compliance with existing corrective and preventative maintenance program to enhance operational readiness.
• Evolve operational excellence with key focus areas of risk management, uptime availability and safety.
• Focus on improved environmental performance, compliance, and risk management.
• Support and promote improvement, best practices, corrective and preventive actions
• Engages with appropriate partner teams to support initiatives, tasks or projects.
• Establish strong working relationships and engagement with our Engineering Groups (EGs), key partners and Landlord partners (including contributing to MBRs and QBRs)
• Work with regional and global peers to share and build best practices across the entire data center portfolio.
• Partner with regional operational leadership and local teams to reduce high-impacting and human-error Critical Environment (CE) incidents year over year.
• Monitor and verify the implementation and effectiveness of remediation action plans.
• Create an environment to promote learning and innovation opportunities.
• Obtain a clear understanding of Microsoft’s day-to-day operation, management and maintenance expectations for all critical plant, equipment, controls and processes including (but not limited to), operating procedures, standards, change management and Drills.

Qualifications

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Must have a minimum of bachelor’s degree in Engineering – Electrical, Mechanical, Industrial or other Equivalent Experience
• Minimum 5-10 years of relevant work experience
• Experience in data center, pharma, or large-scale manufacturing operations environment

Preferred Qualifications:

• Significant experience working in critical environments.
• Proficiency in Data Center or Critical Environment’s Mechanical, Electrical and Control systems.
• Communication and leadership skills with the ability to influence and drive change.
• Experience leading and managing a business-critical function.
• Understanding of datacenter and uptime methodologies or equivalent Mission Critical facilities.
• Strong analytical and organizational skills.
• Team player with the ability to influence cross functional teams and leaders to implement continuous improvement.
• Able to partner across teams at all levels.
• Excellent communication skills, both written and verbal.
• Must demonstrate strong attention to detail.
• Ability to operate within ambiguous environment and create clarity.

#COICareers

Responsibilities:

• Drive and execute the strategic planning process and align goals and outcomes through strategy planning sessions, trend and impact analysis, to guide the annual multi-year workplans and budgets.
• Undertake research to identify relevant global and regional trends, applying futures-thinking and systems view to current and emerging challenges to continually sharpen and update the Company’s Impact Strategy to remain relevant.
• Engage, negotiate, and liaise with stakeholders within the wider ecosystem on the development and implementation of strategic and impact initiatives, including presentations and materials.
• Support Board and management decision making as a bridge between the Management team, internal stakeholders, and colleagues, and to drive the agenda for Board and Management meetings.
• Oversee the ongoing development of the Foundation’s impact and outcomes measurement, management, and impact narratives with the Programmes teams, including the management of external consultants and application of relevant frameworks, approaches and tools e.g. Theory-of-Change, logic model and indicators, with reference to UN Sustainable Development Goals, etc.
• Frame the logic flow and use of data, technology, and visualisations, for reporting and analysis of impact and outcomes data, and work with internal technology team and external vendors to implement the data and tech process.
• The Role includes but not limited to the above and will undertake any other duties as assigned by the Reporting Supervisor.

Requirements:

• Degree holder from a recognised institution.
• Minimum 5 years working experience in any relevant discipline.
• Relevant skills and experience in strategic planning and policy development, impact management, consultancy; possess excellent project management skills with good attention to detail balanced with timely execution.
• Highly motivated, proactive, agile individuals who are adaptable to working in a dynamic environment, proven ability to present and communicate clearly to senior management.
• Effective inter-personal and relationship skills, proven ability to manage multiple priorities and able to work with and across cross-functional stakeholders.
• Proficiency in Microsoft 365 apps (PowerPoint, Excel, OneDrive, To Do etc.), Salesforce, and exposure to open-source visual software.
• Relevant experience or interest with the philanthropy sector, corporate social responsibility, community and social development is favoured.

Interested applicants please send your resume to [email protected]. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

We are looking for a talented Director of VIP and Club Operations in APAC who ispassionate about hospitality and nightlife. You will lead the Japan and Singapore team for all the Zouk Group club and bar brands in both countries and look to create original and unique experiences for each venue.

As hospitality is key, guest management and customer touchpoints are essential and will be a significant focus. As an expert in your field, we expect you to be up-to-date with the latest trends and happenings in and around our industry. You should have excellent communication skills and be able to express our company’s views and ethos effectively.

You are also accountable for the overall operational performance and success of the VIP department. In this role, you will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. You will prioritize the needs of VVIP and VIP guests, crafting personalized experiences and fostering a sense of fun and excitement for all visitors.

Ultimately, you will be driving high-performance levels of staff to produce excellent customer engagement consistently. Last but certainly not least, a love for music, nightlife, hospitality, F&B, and entertainment is advantageous - these are the things we live and breathe daily.

ROLE RESPONSIBILITIES

Things You’ll Own

· Lead the operations of Zouk Club, Capital, Phuture, and RedTail by Zouk in Singapore, along with Zouk Club in Japan.

· Develop and execute strategic business initiatives, ensuring the attainment of each business's KPIs.

· Manage and review P&L reports consistently, providing effective solutions for operational matters.

· Analyze venue performance in comparison to historical data and industry standards.

· Enhance stock systems and deliver weekly and monthly performance reports to Management.

· Oversee VIP relations comprehensively, covering public relations, reservations, scheduling, staffing, and administrative tasks.

· Cultivate a professional, upscale, and inclusive environment for diverse guests.

· Establish and nurture valued relationships with guests, expanding nightly events through personal communication and marketing efforts.

· Build sustainable relationships with key clients, overseeing recruitment, training, and service delivery for hostesses, promoter girls, and bottle service crew.

· Develop and lead a core VIP management team, focused on delivering a differentiated value proposition to privileged guests.

· Promote special club events effectively to customers.

Teamwork Makes the Dream Work

· Maintain positive business relationships with external partners (local and international) and government agencies.

· Motivate and inspire your team – help create a positive and supportive work culture.

· Work closely with the various departments to execute ongoing events and initiatives.

· Be able to seamlessly move cross-functionally across many groups in the company to keep key stakeholders updated

· You will feel right at home if you have a positive attitude, a great sense of humour and a can-do attitude

· Ability to work independently and in liaison with other departments/offices when necessary

ROLE REQUIREMENTS

· Minimum 8 years of operations knowledge in the club/bar industry

· Excellent understanding of financial statements

· Detail-minded with excellent problem-solving and negotiation skills

· Exceptional service orientation and outstanding interpersonal skills to engage effectively with VIP guests.

· Excellent command of written and spoken English for clear communication across all levels.

· Strong leadership abilities, including performance management and coaching skills, to inspire and motivate the VIP team.