Total 797 Director/C-Level service operations manager job vacancies in Singapore

Role Responsibilities

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Assistant Director/Senior Manager will be responsible to lead the implementation and maintenance of the membership management system including members database and online portal as well as events management and customer relationship management systems to ensure efficient internal operating processes and enhanced customer service and experience. In addition, the person will take a leading role in managing various membership operational functions as tasked by management.

Job Responsibilities:

1. User project lead for the Federation’s membership management system including members’ database and online portal, events management and customer relationship management system, collaborating closely with internal divisions on users’ requirements, procurement and testing, as well as systems implementation and maintenance. The person will lead in the following:

• Collaborating with external vendors, internal stakeholder divisions (users) and IT Division to develop business requirements for sign-off.
• Tracking, highlighting areas for action and managing resolution of issues.
• Managing project timelines and activities.
• Managing communications to stakeholders and coordinating users training.
• Overseeing the ‘go-live’ and handover of completed project and working with IT Division and other internal stakeholders on maintenance of the systems.
• Managing change requests by users for enhancement of systems.
• Providing status reporting to management and proposing recommendations for management’s approval.

2. Manage selected membership operational functions and optimising processes to deliver quality membership services to members, in collaboration with the operations team. Duties include the following:

• Reviewing operational processes for efficiency.
• Providing operational direction and support to the team in processing of membership applications and exemptions, collection of membership fees, updating of membership records, growing the associate membership base and fielding members’ enquiries on membership.
• Any other tasks relating to membership operations & services as assigned by management.

Job Requirements:

• At least 5 years of relevant working experience in project management and business operations management.
• Excellent organisational skills, meticulous and detail-oriented
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Good interpersonal and communication skills (oral and written), including ability to engage effectively with both internal and external stakeholders.
• Self-motivated, independent and a good team player.

There’s never been a more exciting time to be in Sales at Accenture. We are looking for experienced and high performing sales professionals to come work with the leading Technology Services company in the world.

With Next Gen Sales Careers we’re continuing to build a best-in-class sales capability-powered by best-in-class Sales professionals. The Technology Sales Lead known internally as Sales Capture is focused on growing Accenture’s Business, manages opportunities through all phases including qualification, sales pursuit and the close stage by applying deep sales process and offering expertise. Developing relationships with key buyers and decision-makers at new and/or existing clients, advising them solving some of their most complex issues by bring the end to end capabilities of Accenture.

Critical Sucess Factors

• Prior experience in managing deals greater than USD$10-20M
• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience

Role & Responsibilities

• Shape, sell and close deals typically greater than $10M that are single or multi service
• Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value
• Has prior experience in leading and closing multi-year application outsourcing deals and system integration/implementation projects
• Develop / create strong partnerships and relationships with senior stakeholders at the client
• Ability to originate new opportunities, by developing client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity
• Is able to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem
• Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
• Manage the opportunity from sales origination to close using deep sales process and offering expertise.

In order to be successful at this role, you must have experience in most of the following:

• Minimum of 15 years’ experience in Enterprise Software / Solution / Service Sales Experience
• Working with Technology Ecosystem partners including hyperscaler and enterprise platform providers
• Direct sales with quota of $20M+
• Creating and articulating a compelling and differentiated client value proposition
• Win strategy development
• Commercial, Deal Shaping and Contracting acumen
• Ability to guide a complex solution, problem solve and make decisions for the best interest of the customer and the business.
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership skills
• Excellent business acumen and industry acumen
• High energy level, decisiveness and ability to work well in demanding client environments.
• Unquestionable professional integrity, credibility and character.
• Ability to meet travel requirements, when required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

1. Responsible to manage accounting system which ensures accurate management of the company’s financial affairs.

2. Ensure proper management of internal controls, due compliance processes and corporate policies to safeguard company interest.

3. Provide top management with monthly financial and operating statements to allow review of the company’s financial status.

4. Disburse all funds for payroll, operating and capital expenditures, and all other major disbursements on behalf of the company.

5. Prepare and submit annual corporate budget for review and approval.

6. Effectively liaise with bankers and financial institutions for financial matter.

7. Responsible for the welfare of the Japanese expatriates and act as a liaison person with HQ.

8. Responsible for full spectrum human resource and administration management.

9. Responsible for the management of information system of the company.

10. Execute the responsibilities of a company director according to lawful and ethical standards.

11. Experience in watch manufacturing environment is preferred.

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Sales Director / Business Development Managers (Singapore)

Business Buy & Sell for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Looking for companies that is planning to sell their business or buy in more companies

· Minimum entry will be selling price ranging 3 million sg dollars and above

· Conduct sales pitch to prospective clients who are companies CEO or MD if they are keen to sell their companies or if they plans to buy in more companies for expansion or planning for group listings of companies

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Role Purpose

The role of Operations Director, Chartwells exists to provide the operational and strategic leadership that facilitates sustainable results by exceeding consumer and client expectations through;

• Championing our safety & purpose culture and people performance
• Mentoring/ developing leadership & people capability
• Providing leadership to Chartwells sector operations & project mangers
• Leading and driving new site mobilizations within the business
• Provide operational and strategic support to the operations & project managers
• Lead strategic management by implementing the company goals and initiates
• Drive success through Chartwells sector operations management team
• Building and leveraging effective stakeholder relationships to achieve business objectives
• Fostering a high-performance culture through continuous improvement, digital, data and innovation
• Driving Chartwells sector standardization and operational efficiency that maximises financial results through conversion of business strategy to operational models
• Enabling growth and retention in the Chartwells sector through identifying and executing opportunities with existing clients and consumers and contributing to broader strategic planning for their business
• Drive client and consumer engagement through QBRs, consumer surveys, etc
• Support the Growth & Retention Director by owning the Client whitepapers and updating the CRM database

Key Accountabilities:

• Operational performance review of the Chartwells business, driving standardization, proactive contract management and delegation of improvement action around such things as procedures and work instructions.
• Represent Compass Group in a professional manner and present the Group’s capabilities in keeping with its business goals and its cultural values with external stakeholders.
• Implement strategic priorities into operational reality and driving the business activities to ensure that the standards of quality, cost, safety, sustainability, participation and performance are consistently observed and business is managed commercially in line with net growth and retention targets.
• Develop capability in operational and safety leadership within the operations management team to provide exceptional service to our clients and to drive sales growth across the business and strengthen the brand.
• Actively maintain a broad awareness of the internal and external environment and support retention and new sales positioning by providing business insight and innovation to the Growth & Retention Director for pre-emptive proposals and re-tender support.
• Enable open communication and collaborative problem solving through regular engagement with all business stakeholders; partnering with each business area to ensure achievement of key business objectives and continuous improvement.
• Model positive working relationships at all levels, which support the nurturing of internal and external relationships, demonstrates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of people
• Drive and initiative client engagement through planned and unplanned interactions, such as QBRs, stakeholder meetings, client/ consumer surveys, managing the SAG process including, whitepaper and WITY process, etc
• Establish medium term (1 to 3 years) operational work plans for the area and use them as a base to allocate resources and schedule work priorities and accountability across the various functions and activities.
• Recommend resource requirements to meet existing or new work plans or objectives.
• Drive the implementation of continuous improvement activities that develop and motivate the workforce to deliver on business targets.
• In conjunction with General Manager develops annual operating budget and oversees them for their business.
• Provide leadership, management, talent identification, succession planning and talent development within the portfolio by working with direct reports to formulate and implement individual development plans for improved performance. Succession plans and individual development plans are implemented; individual accountability of KPIs is evident across the business
• Model and drive a culture of open communication at all levels to create an environment where employees to site level are engaged in business objectives and activities.
• Lead and coach the Operations Management team to ensure the delivery of best value quality services, effective forward planning, meeting of objectives, management of priorities and the appropriate delegation of responsibilities.
• Ensuring the sharing and effective development and utilisation of professional knowledge and skills across the business.
• Drive active participation in diversity employment initiatives within business area e.g. Indigenous Employment Strategy.

Core Skills & Knowledge:

Qualifications and Experience

• 8+ years’ experience in senior leadership role where you have held accountability for breadth of functions across the organisation (preferably services, hospitality or retail industry)
• Relevant Degree or qualification (e.g. in business, commerce, administration, management, community development, human resources) or equivalent work experience

Functional/Technical Skills and Competencies

• Strong commercial acumen gained from within the Education, Retail and Hospitality markets
• Ability to build a team spirit and drive the business objectives
• Embrace a growth & retention culture and drive throughout the Chartwell’s business
• Excellent communication and personal skills well suited to building business relationships with existing and potential clients at a senior executive level.
• Ability to research key target markets and new opportunities, reporting and decision-making skills with a results-driven focus
• Strong and decisive leadership skills with ability to build effective and engaged teams
• Strong financial and analytical skills in developing budgets and allocating appropriate resources to ensure a sustainable & profitable business
• Experienced in managing multiple stakeholder relationships and project deadlines with competing priorities and limited resources.
• Direct immersion in task delivery and a willingness to balance strategy with practical implementation.
• The ability to work collaboratively with senior sector and functional stakeholders.
• Confident in presenting solutions, innovation, and continuous improvement initiatives to client representatives.
• Ability to understand and apply existing and potential technologies to support business performance outcomes.
• Ability to work independently with general direction from leadership.

We are seeking a highly skilled specialist to join our team. The successful candidate will be responsible for IT systems and operations to ensure the reliability, security and integrity of our organization's data and systems.

Responsibilities

• Evaluate, qualify, and manage contracts with partners, vendors, and technology providers.
• Work with vendors to provide operational support and ensure that they meet the contractual obligations and service-level agreements.
• Oversee IT projects throughout the life cycle, from requirements gathering, crafting of contract specifications and procurement to implementation.
• Drive and oversee resolution of operations and support incidents.
• Set direction for continuous improvement of operational procedures and customer experience.
• Recommend enhancements to improve systems availability and performance.
• Develop and maintain a comprehensive library of supporting documentation.
• Formulate disaster recovery and business continuity plans.
• Oversee disaster recovery plan drills and activities to determine if technical criteria is met.
• Ensure compliance with industry regulations and data protection standards.
• Supervise and mentor a team of IT professionals and foster a collaborative and high-performance work environment.
• Stay current with emerging technologies and industry trends, providing insights and recommendations for adopting new technologies to improve IT services.
• Other duties as required.

Requirements

• Degree holder in Computer Science, Information Technology or related field
• Preferably minimum 10-12 years of design, implementation, and operation experience, with good knowledge in cloud technologies and cloud security solutions, infrastructure and network design, servers and storage and virtualisation.
• Well versed in IT Service Management, Project Management and Vendor Management.
• Ability to work in large, collaborative teams to achieve organisational goals, and passionate about building an innovative culture.
• Experience in team leadership.
• Knowledge of IT best practices, security protocols, and compliance standards.
• Strong communication and interpersonal skill.
• Ability to multitask and prioritise with strong sense of urgency.
• Excellent organisational skills and attention to detail.
• Able to work independently and as a strong team player who is proactive, quality-conscious, and results-oriented.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g44MJ69d

• Autonomy to make decision for Security
• Opportunity to scale up the company (>10,000 employees) IT security capabilities.

About the company

Our client is an established end user company with multiple lines of business / Industry. As part of their plan to invest in technology, they are now hiring a new Cyber Security Director / Senior Manager to manage their security team here in Singapore.

About the job

Reporting directly to Head of IT, your role involves:

• Managing security operation to ensure implemented security technologies and controls are effective and adequate to protect the company
• Manage the arrangement and oversee the implementation of a robust security monitoring program
• Conducting Identifying root cause and remediating of cybersecurity incidents.
• Providing advisory on security threats and vulnerabilities. This includes performing vulnerability scans and analyze results of scans
• Overseeing the development and execution of corporate security awareness and training programs. This includes getting the buy-in of senior business stakeholders which includes securing funding for IT security programs
• Enhancing early detection capability - Driving lessons learned activities after incidence closure to identify potential gaps in security control

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Security / SIEM / Splunk / Incident response. Familiarity with the Mitre ATT&CK Framework and understanding of the techniques for detecting and mitigating security threats will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established company with ambitions to scale up their IT security capabilities.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/. (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g44MJ69d (EA: 94C3609/ R1219669)

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Junior Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions and receivables.

An FOF MOO Junior Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

· Lead the entire food services operations and handle any operational related matters

· Analyze on an ongoing basis, internal and external events that affect Business Unit financial budget so as to provide ideas and leadership for both short term tactics and long term plans.

· Evaluate and review strategies on client satisfaction pertaining to operations.

· Develop and direct company’s overall budget planning strategy, plans and cost saving practices.

· Strategize and develop an operation plan in consultation with senior management, leveraging on the strengths, offering and resources to the company to support business growth and deliver fulfilment of contracts.

· Monitor the market landscape, evolving needs of customers, consumption behaviors of consumers as well as activities of competitors and constantly find ways to ride on any opportunities.

· Support the Business Development Team and play a key role in winning projects and contract.

· Build and maintain mutually beneficial relationships with existing client to secure renewal of contact.

· Plan, manage and implement an effective and profitable operation system for all institutional outlets, with emphasis on quality service, customer relationship and productivity maximization.

· Communicate regularly the progress of various initiatives to key stakeholders.

· Ensure the sales revenue and operating expenses of the outlets, in accordance with the budget, to ensure cost optimization and minimize wastage

· Jointly with the Marketing and Technology Team, leverage on digital technology to improve sales and enhance customer experience and user interaction.

· Review customer feedback forms and outlet logbook on operational issues to address gaps and implement measures for improvement in food, beverage, and service standards.

· Perform other assignments and project as assigned by the Management.

· Health and Safety Responsibilities:

• Follow Company health, safety, and security procedures

• Report all incidents and hazards immediately

• Adhere to the site food safety plan, hygiene procedures and standards

· Job Requirements:

• Candidate must possess at least a Degree, Food & Beverage Services
• Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent
• At least 6 year(s) of working experience in the related field is required for this position
• Excellent interpersonal and communications skills, able to liaise with all employees
• Resilient & ability to perform under pressure excellent communications & interpersonal skill

XCL World Academy is seeking to recruit an Associate Director of School Operations. who is fully responsible for managing non-education-related activities within school operations.

The successful incumbent will strive to exceed internal and external customer expectations, capitalizing on the economic profit and return on capital investment while embracing the XCL Core Values. The role involves a comprehensive oversight of all school operations to ensure a safe, efficient, and environmentally friendly learning environment.

Main Responsibilities:

• Manage facility maintenance, either directly or through third-party providers.
• Oversee preventative maintenance schedules to ensure the smooth operation of all facilities.
• Supervise campus infrastructure (lighting, heating, air conditioning, playing field, tennis courts, etc).
• Oversee services like food and beverage, security, transport, cleaning, landscaping, and school health offices.
• Regularly review services to maintain professional standards.
• Possess complete knowledge with regulatory compliance on health and safety for the school and how they relate to students, staff, visitors, contractors and other users of school premises and facilities.
• Ensure effective health and safety risk management within the school.
• Conduct risk assessments for tools and hazards within school operations.
• Develop and implement risk assessment and loss prevention strategies.
• Act as the school’s health and safety coordinator and fire officer.
• Ensure emergency procedures are current and timely.
• Implement incremental or radical changes for increased value and reduced operational costs.
• Oversee asset register management and Third-Party contract services (KPI monitoring).
• Direct the annual budgeting and planning process for the organisation facilities budget.
• Prepare monthly variance analysis of administrative expenses, actuals vs budget, and forecast.

Person Specifications

• Minimum Degree / advanced Diploma or equivalent in School Business Management Administration or Facilities Management / Operations. Estate management skills would have an added advantage.
• 5 years of experience in a senior level position within a service-oriented industry.
• Fluent English communication skills written and verbal.
• Skilled in multitasking and handling pressure.
• Capable of influencing people and talented in networking with cultural sensitivity.
• Strong and consistent supervisory skills.
• Superb commercial acumen.

Application

Qualified candidates are welcome to apply by 23 March 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

We are current looking for a highly skilled Executive Director for our social service agency (SSA) to help us fulfil this important undertaking. The Executive Director is responsible for developing and implementing strategies aimed to promote the organisation’s vision, mission and values. He/she is responsible for building an effective team of leaders to achieve the goals and objectives determined by the Board.

Responsibilities

Leadership

·Participate with the Board in developing a vision and strategic plan to guide the organisation

·Identify, assess, and inform the Board of Management of internal and external issues that affect the organisation

·Act as a professional advisor to the Board of Management on all aspects of the organisation's activities

·In addition to the Chair of the Board, act as a spokesperson for the organisation

·Represent the organisation at community and publicity activities to enhance the organisation's community profile

Operational Planning and Management

·Develop an operational plan which incorporates goals and objectives that work towards the strategic direction, proper governance and financial sustainability of the organisation

·Oversee the efficient and effective day-to-day operation of the organisation, and ensure that it meets the expectations of its clients, Board and stakeholders

·Draft policies for the approval of the Board and prepare procedures to implement the policies

·Review existing policies on an annual basis and recommend changes to the Board when necessary

Human Resources Planning and Management

·Determine staffing requirements for organisational management and programme delivery

·Oversee the implementation of the human resources policies, procedures and practices including the development of job descriptions and training programmes

·Recruit, interview and select staff who have the right technical and personal abilities to help further the organisation's mission

·Implement a performance management process for all staff which includes monitoring staff performance on an on-going basis and conducting an annual performance review

Financial Planning and Management

·Work with staff and the Board to prepare a comprehensive budget

·Work with the Board to secure adequate funding for the operation of the organisation

·Research funding sources, oversee the development of fund-raising plans and write funding proposals to increase the funds of the organisation

·Ensure that sound book-keeping and accounting procedures are followed

·Administer the funds of the organisation according to the approved budget and monitor the monthly cash flow of the organisation

·Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organisation

Community Relations/Advocacy

·Communicate with stakeholders to keep them informed of the work of the organisation and to identify changes in the community served by the organisation

·Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organisations to help achieve the goals of the organisation

Core Competencies:

·Passion for the Mission - focused on and dedicated to meeting the expectations of internal and external stakeholders.

·Teamwork – All volunteers and employees are valuable members of SSA and contribute to the overall success of SSA. We collaborate and communicate openly and honestly to solve problems, respect each other, learn from one another, grow in our respective roles and contribute to strong morale throughout the organization.

·Domain Knowledge and Technical Skills - committed to possessing the skills needed to best perform in his/her position. As needs and resources change, staff will seek and engage in learning opportunities to improve their skills and strengths.

Core Job Specific Competencies:

·Recruiting and Staffing- recruits the best people available for positions

·Motivating Others – creates a climate in which people want to do their best

·Relationship building, fundraising and resource acquisition for service delivery and long term strategic needs

·Negotiation - negotiates skilfully in tough situations

·Action Orientation – works hard and maintains high energy; seizes opportunity

·Innovation Management – brings creative ideas of self and others to fruition

·Time Management – uses time effectively and efficiently; can attend to a broad range of activities

Qualifications

Education:

·At least a Bachelor’s degree.

Experience:

• At least 7 years in senior management roles including staff supervision, human resources, fundraising and finance.
• Proven track record of attracting resources and partnerships and managing external relations.
• Facilitative and collaborative leadership style. Proven ability to work in a dynamic team and build working partnerships. Can flexibly share leadership and buil consensus. When necessary, can take initiative and make tough decisions.
• Success supervising and mentoring staff and supporting professional and leadership development. Excellent people skills.

Physical Requirements:

Must have the ability to attend community meetings, training events and agency meetings.

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are looking for individuals with strong motivation and leadership capabilities to lead agencies or professional practices to achieve social impact in the social service sector.

The Role: Product Manager BOBI, Director

The Team:

Business Operations and Strategy within the Market Intelligence Technical Operations with the goal of facilitating financial transparency for Market Intelligence Technology Executives to enable data driven business planning and tracking from execution to delivery.

The team delivers trusted strategic management metrics and reporting across Workforce, Vendor, Financials, and Strategic Projects, as well as KPI reporting using PowerBI. The team is expanding into Synergy Reporting, Cloud Spend, Cloud Migration, and Internal Cost Allocation Reporting.

The Impact:

You will be the Product Manager for the Business Intelligence platform (BOBI). BOBI is a cloud native platform, built on AWS. You will be empowered with a team of technical developers, front-end developers and a product owner.

You will be responsible in ensuring that product work is aligned with organizational priorities. You will be responsible to define product deliverables based on the strategic direction of the MI Technology and TBO organization. You will work closely with internal data providers to identify, consume and govern the datasets.

The userbase is expected to remain relatively stable at 500 users, and is indispensable to the core users/stakeholders, it is imperative that the platform is operationally stable but more importantly is seen as the single source of truth for the MI Tech management team.

In order to ensure that the BOBI platform is meeting the requirements of its stakeholders you will define a steering committee, chair meetings, and initiate demo sessions, user training and feedback calls.

Data management will be expected as part of the role, as we continue building and industrializing our Datawarehouse.

What’s in it for you:

1. Focus on data quality and accuracy of reporting
2. User / Stakeholder engagement
3. Project management acumen to work with various stakeholders and teams, and manage multiple internal conntributors
4. Effectively highlight and manage risks up and down the project chain
5. Facilitate large discussions and to lead stakeholders to consensus
6. Ability to analyze existing data sets and identify actionable data insights that can be easily understood by the user
7. Ability to analyze existing tools and databases and provide software solution recommendations for process improvements
8. High-level written and verbal communication skills.

Responsibilities:

1. Translating MI Technology strategies to tasks for development
2. Learning the executive leadership and other users’ needs
3. Serving as a liaison between the executive management and development
4. Oversee, measure, and improve project execution via the Agile Scrum methodology (day-to-day management is facilitated by Project Management)
5. Project manage the BOBI Reporting platform related projects and their enhancements. Bridging the gap between Business requirements and technical deliveries
6. Maintain the project pipeline and align resources for analysis and execution of task, this will involve tracking of team’s current and future pipeline along with delivery timeline.
7. Ensuring that process and documentations are followed using tools like JIRA, Confluence, ADO, AWS etc.
8. Participating in internal testing of the reporting platform to verify if the reports satisfy the Business requirements in terms of accuracy, efficiency, access restrictions etc.
9. Management status reporting of BOBI deliveries on a regular basis

What We’re Looking For:

1. Bachelor’s or master’s degree in Finance, Business, Technology, Engineering, or related area
2. 6-8 years of relevant work experience in Technical Team Management
3. Extensive team leadership experience
4. Strong understanding of Data Management and Operations
5. Aptitude for Business Intelligence and visualization
6. Able to define and communicate a clear vision
7. Excellent presentation skills and stakeholder management
8. Committed to employee career growth
9. Highly organized, independent and multitasker
10. Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment.
11. Open to working flexible hours as per business needs

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

Job Summary

The Senior Director, Retail Operations, APAC will own and deliver the APAC owned & operated retail strategy, leading and motivating highly engaged teams to deliver exceptionally high retail standards. As part of the APAC leadership team, the Senior Director, Retail Operations, APAC will also own and contribute to strategic plans to enable to region to deliver its Annual Operating Plan (AOP) and Long-Range Plan (LRP), influencing through a matrixed structure to deliver the best outcomes for the business, customers and employees.

Job Description

• Own and develop APAC owned & operated retail strategy to deliver Long Range Plan (LRP)
• Build and develop relationship with Outlet partners and create an opening plan, with stores in the right locations to connect with more consumers.
• Implement global retail playbook in APAC, ensuring adherence to brand standards and Visual Merchandising
• Influence stakeholders (e.g., distribution & logistics, planning, merchandising, marketing) across the global matrix to ensure APAC retail teams are set up for success.
• Lead and develop a team of retail area managers, ensuring that they are focused on delivering financial KPIs and high retail standards.
• Through area manager team, ensure that stores are appropriately staffed with highly motivated, trained and engaged teams.
• As part of APAC leadership team, own strategic financial goals and contribute to the success of the APAC business.
• Build and maintain effective working relationships with US, EMEA and LATAM retail teams, implementing global standards and sharing best practice.
• Retail thought leader, contributing to global retail success and partnering with distributor and franchise retail teams.

Other Requirements

• Outlet-experienced senior retail leader able to define strategy and delivery revenue targets and financial results.
• Well-networked leader who can develop pipeline with Outlets, ensuring presence in prime locations and positions.
• Has exceptionally high retail standards and inspires others to deliver the same.
• Able to build and develop a team focused on KPI delivery and brand standards.
• Inspirational people leader; able to motivate and develop diverse teams.
• Demonstrable knowledge of the APAC retail landscape, competitors and best practice
• Highly developed collaboration and stakeholder management skills; able to get things done in matrixed organization.
• Can deliver through Our Values and Leadership Excellence Blueprint

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Responsibilities:

• Performing independent valuation for complex financial instruments, businesses, tangible and intangible assets including derivatives and structured products (plain vanilla as well as exotics), equity and debt securities, for mergers and acquisitions, litigation support, dispute resolution, financial reporting, restructuring, and financial advisory.
• Building and analysing financial models and assessing assumptions and data which underlie the model.
• Researching and monitoring industry best practices on valuation models and techniques to ensure that the valuation practice is in line with industry best practices.
• Pitching for new work, including preparation and presentation of proposals.
• Leading valuation engagements
• Building and maintaining client relationships before, during, and after engagements.
• Supervising, training, and mentoring associates and interns on valuation and valuation-related services.
• Working closely with Partners and staff on client management, practice development, and business development activities.

Requirements:

• Excellent academic background with a Master of Science in Financial Engineering, Quantitative Finance, Financial Mathematics, Computational Finance, or related degree. Professional qualification in accounting / FRM / CFA will be an added advantage.
• Ideally between 5+ years’ valuation experience acquired with the valuation practice within an accounting, professional services firm or a bank. Experience in building and/or validating pricing models, valuations control, would be an added advantage.
• Strong grasp of quantitative finance, including models for equity, interest rates, FX, and credit, and valuation techniques including binomial trees, monte carlo simulation, and numerical techniques.
• Expertise in implementing valuation models for financial instruments in VBA or other programming languages is essential.
• Knowledge of business valuation and intangible asset valuation, discounted cash flow models, and trading and transaction multiples would be advantageous.
• Exceptional analytical, problem solving and presentation/report writing skills, combined with a good understanding of business dynamics and commercial value drivers.
• Self-motivated and able to work independently, develop good relationships with senior management and Partners, and operate well within a team environment.⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

Qualifications

• 10+ years experience as a safety/security leader in government, corporate or a combination of both
• Experience as a senior leader of people and security programs within the Asia Pacific region
• Strong network of corporate and government security contacts and resources
• Professionally recognized certifications in security management (trade orgs and/or government-related institutional training)
• Leadership experience and expertise in risk management and resilience programs
• Experience in developing business processes and business process mapping
• Proven ability to engage effectively with senior, executive leadership; able to build stakeholder relationships via strong interpersonal skills
• Experience building diverse teams and demonstrated focus and execution on enabling diversity in the workplace
• Have the ability for unrestricted global travel
• Proficiency in English(professional competency)

Responsibilities

· Plan and manage the global movement and accountability of our assets

· Planning and optimization of logistics cost through innovative ideas

· Experiences in using latest technologies for inventory management

· Simplify process workflows and ensure quality data capture and transfer for the new inventory management system.

· Translate good user experiences and business functional requirements to our IT inventory management system.

· Implement logistics processes and recommend areas of improvement for global management

· Co-ordinate and work with overseas staff and vendors.

· Setup of Overseas Depots in Europe, Asia and USA.

· Liaise with internal/external stakeholders.

· Other ad-hoc duties .

Qualifications & Requirements

· Bachelor degree or Diploma

· Minimum 6 years relevant experience in supply-chain and planning management

· Skills and knowledge in global IT inventory management software is preferred

RESPONSIBILITIES

Strategy

· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

· Accountable for the performance of individual’s own client book.

· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).

· Generate healthy pipeline of target market prospects and convert them into clients.

· Grow client portfolio size by deepening existing customer relationships.

· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.

· Deliver, monitor and review solutions to clients based on client investment profile.

· Conduct periodic reviews of client accounts in accordance with established procedures.

· Deliver profitable growth by controlling costs and mitigating operational losses.

· Deliver positive client performance in line with client investment profiles.

Processes

· Support the continuous improvement of processes to increase operational efficiency and effectiveness.

· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.

· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.

· Ensure sales management, suitability and onboarding processes are applied appropriately

People & Talent

· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

· Do what is right in order to avoid reputational risks and operational losses.

· Understand the risk and control environment within area of responsibility and drive rectification as required.

· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.

· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.

· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.

· Participation in Local Client Committee and other relevant committees where applicable.

· Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Platform Managers

· Client Services Managers

· Product Specialists and dedicated function partners

· Relevant Front Office colleagues

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification

· 7 years of Relationship Management experience in Private Banking

· Excellent in business communication

· Licenses and Certifications/accreditations – as required by role remit and responsibility

· Professional Memberships – as required by role remit and responsibility

· Bank training; i.e. mandatory & developmental – as below

· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility

· Strong ability to develop a network of target prospects

· Proven risk management capabilities

· Firm in all business guidelines and compliance issues

· Sound knowledge of financial markets and investment products

· Outstanding communication and presentation skills

Role Specific Technical Competencies

· Manage Conduct

· Manage Risk

· Sales & Relationship Management

· Market Knowledge

· Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We invite highly motivated, dynamic professionals to join our growing Corporate Finance practice.

KPMG Corporate Finance, Singapore is a leading provider of mid-market M&A and Capital Advisory services. We advise local and global clients across a wide range of industries on divestments, mergers, acquisitions, joint ventures and capital raising (equity and debt). We advise on all stages of a transaction: review of strategy; planning; preparation; pricing; deal structuring, due diligence; negotiations and completion.

KPMG M&A and Capital Advisory has a strong deal pipeline and the selected candidates will be actively involved in day-to-day deal execution and origination activities.

Responsibilities:

• Providing buy-side and sell-side M&A services to corporates and private equity funds
• Participating in meetings and maintaining continual interactions with clients, potential targets/buyers and other professional firms
• Leading preparations of proposals and discussion materials
• Conducting detailed financial analysis, valuation, industry research and target/buyer search
• Preparing information memorandums and management presentations
• Facilitating due diligence processes
• Supporting negotiations and closing procedures

Requirements:

• Possess a Bachelor’s degree or higher academic qualifications
• Possess more than 8 years of working experience in M&A, capital raising, fund raising, accounting/transaction services, investment banking or relevant services
• Strong knowledge of accounting and financial modelling, with a good understanding of corporate finance and M&A
• Regional (specifically Malaysia, Vietnam or Thailand) transaction experience would be an advantage
• Highly motivated individual with strong problem-solving skills, ability to manage multiple tasks and deadlines in a fast-paced environment and work as a team player
• Excellent verbal/written communication skills in English

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

There is no doubt that Coupa is one of the world's fastest-growing enterprise cloud companies right now, and we are all very excited about the opportunities to deliver real and measurable value to our customers in the domain of Business Spend Management. As we continue to grow we are looking for an Account Director to focus on hunting for new enterprise customers. You will join a successful, strong and growing enterprise sales team focused on delivering value to our enterprise customers. As part of the team, you can expect to work in an agile and inspiring working environment equipped with the best sales support tools available. In addition, you will receive the support of a committed, experienced and highly skilled pre-sales team.

In this role you will be:

● Prospecting, building pipelines and selling Coupa cloud-based spend management solutions

● Engaging with C-level prospects to position Coupa’s strategic value proposition and lead the deal to closure

● Adopting the concept of Business Value Selling within the context of the Challenger Sale model

● Forecasting accurately

● Providing proactive, trusted thought leadership

● Collaborating with customers and internal teams to build joint vision roadmaps outlining the value that Coupa will deliver

● Developing and delivering premier Executive Sales proposals to C-level prospects

● Engaging with C-level prospects to position Coupa’s strategic value proposition and drive deals to closure

● Documenting daily activity in Salesforce to supervise the performance

What you will bring to Coupa:

● Have 2 years of experience selling a SaaS solution in the Thai market.

● Proficiency in English language

● As this is focusing on the Thailand market, partners and prospects. Proficiency in Thai is essential.

● Consistent track record of exceeding sales quota in an enterprise SaaS environment

● Strong executive presence

● Expertise in leading multi-stakeholder sales cycles and closing large 6-figure deals

● A history of pro-actively hunting new business

● Strong organisational capability and specific experience with enterprise account planning

● Experience selling business value to Finance and Business customers using return on investment and TCO models, rather than challenging on “features & functions”

● Ability to identify strategic client pains and develop outstanding and compelling value propositions that focus on delivering business value to the client

● Compassion and is successful at engaging with all levels in an organisation

● A strong focus on forming relationships and working within a team selling environment

● Business Spend Management domain expertise (ideal) or Enterprise SaaS selling experience

● A desire to work in a fast-paced and hard-working environment

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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